HomeMy WebLinkAbout1817-W Notice Resolution No. M-4842 Compliance Filing- Emergency Customer ProtectionsCALIFORNIA PUBLIC UTILITIES COMMISSION
WATER DIVISION
Advice Letter Cover Sheet
5/1/2020 or
Utility Name: GOLDEN STATE WATER COMPANY Date Mailed to Service List: shortly thereafter
District: COMPANY -WIDE
CPUC Utility #: 133 W Protest Deadline (20th Day): 5/21/2020
Advice Letter #: 1817-W Review Deadline (30th Day): 5/31/2020
Tier 1:11 02 03 O Compliance Requested Effective Date: 3/4/2020
Authorization RESOLUTION NO. M-4842
Rate Impact: N/A
Description: EMERGENCY CUSTOMER PROTECTIONS
IMPLEMENTATION
The protest or response deadline for this advice letter is 20 days from the date that this advice letter was mailed to the service
list. Please see the "Response or Protest" section in the advice letter for more information.
Utility Contact: Ronald Moore
Phone: (909) 394-3600 x 682
Email: rkmoore@�zswater.com
Water Division
Contact: Tariff Unit
Phone: (415) 703-1133
Email: Water. Division@cpuc.ca.;;ov
WD USE ONLY
Utility Contact: Nguyen Quan
Phone: (909) 394-3600 x 664
Email: nquan@gswater.com
DATE STAFF COMMENTS
[ ] APPROVED
Signature:
[ ] WITHDRAWN [ ] REJECTED
Comments:
Date:
oo Golden State
'a,ter cacti p ary
May 1, 2020
Advice Letter No.1817-W (133 W)
California Public Utilities Commission
Golden State Water Company ("GSWC") hereby transmits its Emergency Customer
Protections implementation plan to support its customers during the Novel Coronavirus
pandemic (also known as "COVID -19"). Pursuant to California Public Utilities Commission
("Commission") Resolution No. M-4842, dated April 16, 2020, GSWC is filing this Tier 2
advice letter to confirm compliance with the implementation of its Emergency Customer
Protections and to request exemption from two customer protections that do not apply in
this emergency.
BACKGROUND
On March 4, 2020, California Governor Gavin Newsom ("Governor") declared a State of
Emergency for the State of California, in order to combat and minimize the threat of
COVID-19. Governor Newson issued two executive orders to that effect:
Executive Order N-25-20, dated March 12, 2020, recognizes that individuals
exposed to COVID-19 may be unable to report to work due to illness or self -
quarantine.
Executive Order N-28-20, dated March 16, 2020, orders the Commission to
monitor the measures undertaken by public and private utilities to implement
customer service protections in response to COVID-19;
Additionally, on March 19, 2020, the Governor issued a statewide shelter -in -place order
directing Californians to remain in their homes except to meet essential needs.
In response to the Governor's State of Emergency Proclamation and Executive Orders, the
Commission issued Resolution No. M-4842 for utilities under its jurisdiction to file a Tier 2
advice letter describing all reasonable and necessary actions it intends to implement for
their respective Emergency Customer Protections. Additionally, in this resolution, the
Commission authorized utilities to establish a memorandum account to track incremental
costs associated with complying with Resolution No. M-4842.
DISCUSSION
In Resolution No. M-4842, the Commission ordered water utilities under its jurisdiction to
make effective immediately the following actions:
(1) activation of their Catastrophic Event Memorandum Account ("CEMA"), effective
March 4, 2020 to coincide with the date of the Governor's State of Emergency
declaration;
Advice Letter No.1817-W -2- May 1, 2020
(2) make insurance claims on all costs and expenses incurred as a result of the
pandemic, and credit insurance payments to their CEMA;
(3) work cooperatively with affected customers to resolve unpaid bills, and minimize
disconnections for non-payment;
(4) waive reconnection or facilities fees for customers and suspend deposits for
customers who must reconnect to the system;
(5) provide reasonable payment options to customers;
(6) waive bills for victims who lost their homes or if their homes are rendered
uninhabitable; and
(7) authorize a pro rata waiver of any fixed element of a water bill for the time that
the home is uninhabitable, even if the reason for it being uninhabitable is not loss
of water service.
Please note, GSWC believes Items 6 and 7 of the customer protections above do not apply
to customers affected by the COVID-19 pandemic, because there is no threat of homes,
apartments or small businesses being rendered uninhabitable due to COVID-19. GSWC
believes that the intent of these protections were to support customers affected by a
natural disaster such as wildfire, earthquake or flood. On March 19, 2020, the Governor
issued a "shelter -in -place" order for all Californians to stay at home, as such, Items 6 and 7
should not apply to this specific event. GSWC requests exemption from these two
customer protections.
COMPLIANCE
GSWC hereby notifies the Commission that it will implement the Emergency Customer
Protections described in M-4842, effective March 4, 2020 with the exception of Items 6 and
7 noted for the reasons above. Additionally, GSWC has already activated a CEMA to track
and recover incremental costs associated with implementing the Emergency Customer
Protections. GSWC is filing this Tier 2 advice letter in compliance with the most recent
directives from the Commission and amends the customer protections previously prescribed
in Advice Letter No. 1814-W.
CEMA ACTIVATION
GSWC activated a CEMA to track incremental costs (not already reflected in authorized
rates) associated with this declared State of Emergency. These costs shall include, but are
not limited, to the following:
(1) restoring utility service to the utility customers;
(2) repairing, replacing, or restoring damaged utility facilities;
Advice Letter No.1817-W -3- May 1, 2020
(3) complying with governmental agency orders;
(4) emergency customer protection activities during and after declared disasters;
(5) any other Resolution No. M-4842 compliance costs
GSWC informed the Commission of its intent to activate a CEMA account for the COVID-
19 emergency, effective March 4, 2020, in Advice Letter No. 1814-W. This advice letter was
filed on March 19, 2020 and approved on April 3, 2020. In addition, on March 27, 2020,
GSWC transmitted a letter to the Commission's Executive Director Alice Stebbins
informing her of the activation of our CEMA account for all ratemaking areas and
providing a description of the effects of the emergency on our facilities. See Attachment A
for a copy of GSWC's March 27, 2020 letter to Executive Director Stebbins.
Prior Advice Letter
On March 19, 2020, GSWC filed Advice Letter No.1814-W to notify the Commission of its
Emergency Customer Protections implementation and CEMA activation. This was in
response to Executive Director Alice Stebbins's March 17, 2020 letter, which stated that the
Commission "expect[s] the utilities and service providers subject to D.19-07-015 and D.19-
08-025 to extend the same applicable customer protections directed in D.19-07-015 and
D.19-08-025 to customers in response to the declared state of emergency due to the spread
of the COVID-19." D.19-07-015, dated July 11, 2019, Order Instituting Rulemaking
Regarding Emergency Disaster Relief Program, codified the Emergency Customer
Protections in the Commissions Resolution No. M-4833, dated November 9, 2017. In D.19-
07-015, the Commission established the following permanent set of emergency customer
protections that the utilities are to implement in the event of a declared emergency:
• A moratorium on discontinuing service shutoffs for non- payment
• Cease late payment fees
• Offer customer payment options for up to one year
• Restoration of service to previously shut-off customers
• Waive reconnection or facilities fees for affected customers and suspend
deposits for affected customers who must reconnect to the system
Additionally, GSWC restored any water services previously disconnected (prior to March
19, 2020) due to non-payment.
GSWC communicated all these customer protections via its website, through bill message
and email, press release, social media, and office signage in English and Spanish.
Lastly, to assist those residential customers affected financially during this time, GSWC will
be posting on its website and mailing enrollment applications for its low income California
Alternate Rates for Water ("CARW") program for a 20% bill discount. Current low income
customers enrolled in the CARW program will remain enrolled in the program, regardless
of the two-year recertification requirement.
Advice Letter No.1817-W 4- May 1, 2020
TIER DESIGNATION
As directed by Resolution No. M-4842, this advice letter is submitted with a Tier 2
designation. GSWC is requesting an effective date of March 4, 2020.
CUSTOMER NOTICE
Pursuant to Water Industry Rule No. 3.2 in the Commission's General Order 96-13, this
advice letter does not require a customer notice nor a customer notice verification.
RESPONSE OR PROTEST
Anyone may submit a response or protest for this Advice Letter ("AL"). When submitting
a response or protest, please include the utility name and advice letter number in the
subject line.
A response supports the filing and may contain information that proves useful to the
Commission in evaluating the advice letter. A protest objects to the AL in whole or in part
and must set forth the specific grounds on which it is based. These grounds are:
1. The utility did not properly serve or give notice of the AL;
2. The relief requested in the AL would violate statute or Commission order, or is
not authorized by statute or Commission order on which the utility relies;
3. The analysis, calculations, or data in the AL contain material error or omissions;
4. The relief requested in the AL is pending before the Commission in a formal
proceeding; or
5. The relief requested in the AL requires consideration in a formal hearing, or is
otherwise inappropriate for the AL process; or
6. The relief requested in the AL is unjust, unreasonable, or discriminatory, provided
that such a protest may not be made where it would require re -litigating a prior
order of the Commission.
A protest may not rely on policy objections to an AL where the relief requested in the AL
follows rules or directions established by statute or Commission order applicable to the
utility. A protest shall provide citations or proofs where available to allow staff to properly
consider the protest.
Water Division ("DW") must receive a response or protest via email (or postal mail)
within 20 days of the date the AL is filed. When submitting a response or protest, please
include the utility name and advice letter number in the subject line.
The addresses for submitting a response or protest are:
Email Address: Mailing Address:
ater.ivisio@cpuc.ca.gov CA Public Utilities Commission
Water Division
505 Van Ness Avenue
San Francisco, CA 94102
Advice Letter No.1817-W -5- May 1, 2020
On the same day the response or protest is submitted to WD, the respondent or protestant
shall send a copy of the protest to Golden State Water Company at:
Email Address: Mailing Address:
regulatorvaffairs@gswater.com Golden State Water Company
Ronald Moore
630 East Foothill Blvd.
San Dimas, CA 91773
Cities and counties that need Board of Supervisors or Board of Commissioners approval tc
protest should inform WD, within the 20-day protest period, so that a late filed protest can
be entertained. The informing document should include an estimate of the date the
proposed protest might be voted on.
REPLIES
The utility shall reply to each protest and may reply to any response. Any reply must be
received by the Water Division within five business days after the end of the protest
period, and shall be served on the same day on each person who filed the protest or
response to the AL.
The actions requested in this advice letter are not now the subject of any formal filings with
the California Public Utilities Commission, including a formal complaint, nor action in any
court of law.
No individuals or utilities have requested notification of filing of tariffs. Distribution of
this advice letter is being made to the attached service list in accordance with General
Order No. 96-B. Please note: some recipients on GSWC's General Order No. 96-B service
list will experience a delay in receiving a hard copy of this advice letter. This delay is
attributed to the reduced access to GSWC facilities and printing capabilities at this time,
however, a copy of this advice letter will be posted on GSWC's website for review and
printing.
Sincerely,
/s/Roriald Moore
Ronald Moore
Regulatory Affairs Department
Golden State Water Company
c: James Boothe, CPUC - Water Division
Eileen Odell, CPUC- Cal PAO
Victor Chan, CPUC- Cal PAO
Richard Smith, CPUC- Cal PAO
Alice Stebbins, Executive Director
Advice Letter No. 1817-W -6- May 1, 2020
Lucian Filler, Deputy Executive Director
Bruce DeBerry, CPUC - Water Division
Attachment A
oe, Golden, State
March 27, 2020
Via einail to Leslie.Paliner@cpitc.ca.gov
Lee Palmer
Director, Safety and Enforcement Division
California Public Utilities Commission
505 Van Ness Avenue
San Francisco, California 94102
RE: Golden State Water Company's Response to Executive Director Stebbin's March 20,
2020 Letter Regarding Business Continuity and COVID-19 Response Plan
Dear Director Palmer:
In response to your letter dated March 20, 2020, Golden State Water Company (GSWC)
hereby submits its responses to your inquires. GSWC has been committed to carefully
monitoring the rapidly evolving situation regarding COVID-19 and has taken steps to
continue to inform and provide high quality service to its customers while also
protecting its workforce. Since March 11, GSWCs response team (Sr. Executives,
Human Capital Management, Emergency Management Employees) conduct daily calls
to address concerns and/or determine actions needed based on latest information from
the Center for Disease Control and Prevention (CDC) and other guidance. As a
member of the California Utility Emergency Association, GSWC receives daily Cal-OES
status reports, which are forwarded to the entire management team. In addition, CDC
guidance and informational posters have been distributed to GSWC offices and facilities
for posting.
GSWC maintains a business continuity plan to address emergency situations such
as the COVID-19 pandemic. GSWC's business continuity plan is designed to protect
its employees, continue to provide high quality, safe drinking water for its customers,
and to maintain water operations at optimal levels during any crisis. As it relates to
our business continuity plan, GWSC provides the following responses to your
inquiries:
1.) Which essential functions can and cannot be performed remotely or
transferred between locations:
Response:
All essential functions can be performed remotely except for the following:
i. Distribution System Operations: Field operations, including meter
reading, service repairs, main leak and appurtenance maintenance
and repairs, distribution system water quality sampling
ii. Plant Operations: Water treatment plant operations and
maintenance, chemical delivery and operations, water quality
sampling and field testing, SCADA alarm checks and verification of
system operations, response to site security alarms
iii. Capital Asset Management: Construction activities, including
continuation of fire -hardening and critical projects needed for
continued health and safety of customers, inspection activities
iv. Customer Call Center/Customer Service Office: Some customer
calls can be taken by existing remote operators. However, given
the specialized technology and equipment needed for remote call
service, most customer service representatives must continue to
report to their respective offices.
v. Response to regulatory requirements: Depending on the regulatory
agency involved, facility inspections, and legal requirements,
attendance at hearings, public meetings and other legal obligations
may have to take place without the ability to participate remotely.
2.) How your company responds when employees are unable to work at their
assigned job sites.
Response:
All employees, except those listed above, have been accommodated to work
remotely.
3.) How your company is responding to shelter in place orders, including for
employees whose homes or job sites are in locations where such orders are in
effect.
Response:
The State of California has ordered shelter in place for all locations. Please
see the response to item 1 and 2, and the opening paragraph for a description
of actions taken to accommodate employees.
4.) Whether continuity planning differs for pandemics versus events such as
earthquakes or wildfires.
Response:
GSWC's business continuity plan is suited to cover most, if not all,
catastrophic events.
2
5.) Whether your company has already activated your business continuity plan
in response to COVID-19.
Response:
Yes, GSWC has activated its business continuity plan and is monitoring
the unprecedented, evolving COVID-19 conditions to make modifications
to its business continuity plan, where necessary.
Additional Inquiries:
Please provide a copy of communications distributed to employees or customers about
potential impacts to operations and service that may occur as a result of your
company's COVID-19 response.
Response:
Refer to the following attachments for copies of communications
distributed to our employees, customers, vendors and stakeholders about
potential impacts to operations and service resulting from GSWC's
COVID-19 response.
Attachment A contains COVID-19 employee communications.
Attachment B contains COVID-19 customer communications.
Attachment C contains COVID-19 vendor communication.
Attachment D contains COVID-19 stakeholder (civic) communication.
Attachment E contains COVID-19 Customer Service Office
communication.
Has your company implemented the CDC's interim guidance?
Response:
The CDC interim guidance has been changing frequently throughout the
Government's response to COVID-19. GSWC has been monitoring the site,
and implementing the guidance as best as practical. For example, where the
CDC guidance has called for increased sanitization of work facilities, GSWC
has implemented these measures as long as cleaning products have been
available. GSWC notes that it has been difficult to augment supplies of hand-
sanitizers and other cleaning agents given the shortages around the Country.
GSWC has implemented social distancing for those employees who must
report to work by implementing staggered shifts or moving employees into
conference rooms or offices vacated by teleworkers.
What effects might the spread of COVID-19 have on your call center?
Response:
GSWC is able to respond to customer calls via our Call Center, with agents at
our Customer Service Area (CSA) offices spread around the State, and by
teleworkers who have the proper equipment to take calls from their homes.
GSWC will continue to operate to the best of its ability given the availability
of staff at the Call Center, in our CSA offices and with remote workers. At the
Call Center and CSA offices, we have separated employees to meet the "social
distancing" guidelines, including moving some telephone operators to
conference rooms and available offices to ensure proper separation. If
employees are impacted by COVID-19 and unable to keep up with call
volume, our customer response times will suffer. Should the Customer
Service Center staff levels fall, GSWC has the capability to backfill Customer
Service Center staff with Customer Service Office Representatives from the
CSA offices. Customers also have the options to use our Customer Self -
Service Portal via our website, and can contact the company via a general e-
mail address.
What effects might the spread of COVID-19 have on your credit and collections
processes?
Response:
GSWC may experience delays in our collections process depending on the
health and well-being of those employees who are responsible for this
function.
Have you taken any actions or are you planning any actions for customers
impacted by COVID-19, such as suspending disconnections or implementing bill
payment plans?
Response:
GSWC has suspended all disconnections for non-payment, and is extending
payment plans for our customers. Additionally, GSWC has suspended the
removal of any customers from its low-income program, California Alternate
Rates for Water.
How will you communicate to the public about COVID-19 and your operations?
Response:
GSWC has been utilizing its website and social media platforms with
frequent updates to inform the public and its customers about actions being
taken in response to COVID-19.
On March, 19, GSWC filed Advice Letter No. 1814-W to activate its Catastrophic Event
Memorandum Account (CEMA) to track incremental costs, not already reflected in
authorized rates, associated with the Governor of the State of California's March 4, 2020
M
Proclamation of a State of Emergency concerning the outbreak of COVID-19. Advice
Letter No. 1814-W has been approved, with an effective date of March 4, 2020.
The current COVID-19 pandemic exacerbates the need for immediate financing
considerably. During this time, we are suspending water shutoffs for non-payment and
have enacted our Emergency Customer Protection and Outreach Plan to offer
additional protections to customers who may be impacted by COVID-19. As a result,
we anticipate a significant increase in accounts receivable aging, bad debt and/or other
customer account adjustments which will put additional strain on GSWC's cash flow.
GSWC urges the Commission to expedite processing of financing applications that have
been pending before it, most of which are unopposed and non -controversial, and to
process any new applications for financing authority in a timely manner.
The ability of water utilities to issue debt, stock or other financing mechanisms is
governed by Pub. Util. Code §§ 816-830, which require the utility to obtain express
authorization from the Commission prior to issuing certain financing instruments. This
financing authority is necessary for water utilities to meet cash requirements in
constructing facilities, maintaining safe and reliable service, and other important
customer service needs. It is essential that the Commission process these applications
quickly in order to provide water utilities with sufficient financing authority to address
the significant cash -flow challenges that several utilities are now facing and are
anticipated to worsen, and to weather the significant uncertainty in the financial
markets. GSWC respectfully urges the Commission to process any financing
applications as expeditiously as possible.
In conclusion, please know that GSWC puts the health and safety of our customers and
employees first and all decisions concerning COVID-19 will continue to be made with
that commitment top of mind. GSWC stays committed to providing safe and reliable
water service to its customers throughout this unprecedented time.
Sincerely,
/ s / Keith Switzer
Keith Switzer
Vice President, Regulatory Affairs
c: Executive Director Alice Stebbins, California Public Utilities Commission
Executive Director Elizabeth Echols, Public Advocates Office of the California
Public Utilities Commission
Richard Smith, Public Advocates Office of the California Public Utilities
Commission
Pat Ma, Public Advocates Office of the California Public Utilities
Commission
Lucian Filler, Deputy Executive Director, California Public Utilities Commission
Bruce DeBerry, Water Division, California Public Utilities Commission
5
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 - SERVICE LUST
Sacramento Suburban Water Dist.
3701 Marconi Avenue —Suite 100
Sacramento, CA 05821
HHennandez(o-)ssvm].orq
DYork(a)sswdorq
Carmichael Water District
7837 Fair Oaks Blvd.
Carmichael, CA 85808'2405
Cypress Ridge Owner's Association
Attn: President
1400Madonna Road
San Luis Obsbo.CA 93405
ComBauer(a)xnanaoumenttrnst.uum
City o*Folsom
50NatomoStreet
Folsom, CA 95630
Director
Sacramento County Water Agency
827-7'^Street, Room 301
Sacramento, CA 95814
Bay Point Municipal Advisory Council
3105Willow Pass Road
Bay Point, CA 94565-3149
Contra Costa Water District
P.O. BoxH20
Concord, CA 94520
Diablo Water District
P.O. Bnx127
Rale/sShopping Center —2107Main Street
Oakley, CA 84561-0127
Dmua|nath(a)diab|owater.nrq
obm||emi(a)diab|ovvater.unn
City wfMartinez
525Henrietta Avenue
Martinez, CA 94553
Citrus Heights Water District
6230Sylva Road
Citrus Heights, CA 05610
California -American Water Co.
4701 Beloit Drive
Sacramento, CA 85838'2434
Fair Oaks Water District
10317 FairoakaBhd.
Orange Vale Water Co
P.O.Box S2080U
S031Central Avenue
Orange Vale, CA 85662
City ofAntioch
P.(].Box B}07
Antioch, CA 94531
City mfBrentwood
Public Works Operations
Eric Brennen, Water Operations Manager
2201Elkins Way
Brentwood, CA 84513
Contra Costa County
Chief Assistant Clerk of the Board
651 Pine Street, Room 108
Martinez, CA 94553
Jam i. napier(cDcob.cccountv. us
Richard Lou, Principal Management Analyst
East Bay Municipal Utility District
375-11'hStreet, K8S#804
Oakland, CA 84607
R|ou(cDebmud.00m
Highlands Water Company
14580Lakonhme Drive
C|eodako.CA 95422-8100
Page 1 cv12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 - SERVICE LUST
Konocti County Water District
1S844-3SmStreet
C|oadake.CA 95422
kmwd(o)moheicnm
Arroyo Grande Municipal Water Dept.
P.O. Box550
Arroyo Grande, CA 93420
otav|or(a)errovoqnandu.oro
Cambria Community Services Dist.
1316TamaonDrive — Suite 201
P.O.Box 6G
Cambria, CA93428
Los OeomCSD
2122-0mStreet
Los Osos, CA 93402
S & T Mutual Water Co.
P.(].Box 8381
Los Oooa.CA 83412
STMutua|watmr()omail. oom
NiponmoCmnnmnunity Services Dist.
147S.Wilson Street
Nipomn.CA 93444-0326
M|o|esiee(a)nmsd.ma.qov
Calleguas Municipal Water District
2100Olsen Road
Thousand Oaks, CA 91360
City Clerk
City mfClearlake
14050Olympic Drive
C|oadake.CA 95422
mavvanaon(a)dmadakm.maua
City Attorney & City Clerk
City ofSanta Maria
110East Cook Street
Santa Maria, CA 93454
,nanetz(a).oi.nanta+nanu.n*.vn
ouinoo(a)mtvofsamamaria. vrn
County Clerk
County mfSacramento
720&mStreet
Sacramento, CA 05814
Local Agency Formation Commission
P.O. Bux28U4
Granite Bay, CA 95748
j.banoit4(cDidoud.com
Avila Beach Community Service District
pOBox 30N
181San Miguel Street
Avila Beach, CA 83424
avi|aoed(@qmai|.00m
Community Services District
P.O. Bux6064
Los Osos, CA 93412
Morro Bay City Water (City Hall)
595 Harbor Blvd.
Morro Bay, CA 93442
diviok(cDmonnbayoa.qov
San Luis Obispo City Water
80Morro Street
San Luis Obispo, CA 93403
City mfSanta Maria
2065East Main Street
Santa Maria, CA 93454
City Attorney
City ofC|eadmhe
14050Olympic Drive
Qeodako.CA 95422
City Clerk & City Attorney
City mfGuadalupe
U18Obispo Street
Guadalupe, CA 83434
City Clerk & City Attorney
City ofSimi Vm|kay
282STopoCanyon Road
Simi Valley, C/\ 83005
County Clerk
County wfSan Luis Obispo
1055Monterey Street -#D-120
San Luis Obispo, CA 03408
Page ocv12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 — SERVICE LIST
Department of Water Resources
Steve Pedretti, Division Chief
827 7th Street, Room 301
Sacramento, CA 95814
DW Rexecsecretary a(),saccountv.net
County Counsel
105 East Anapamu Street,
Santa Barbara, CA 93101
LAFCO
1042 Pacific Street, Suite A
San Luis Obispo, CA 93401
dblovd(cDslolafco.com
City of Bellflower
Water Department
16600 Civic Center Drive
Bellflower, CA 90706
RStover(o)bellflower.orq
City of Downey
Director of Public Works
P. O. Box 90241-7016
Downey, CA 90241
City of Huntington Park
Water Department
6550 Miles Street
Huntington Park, CA 90255
City of Lakewood
Water Department
P.O. Box 220
Lakewood, CA 90714-0220
County Counsel
County of San Luis Obispo
County Government Center - #D-320
San Luis Obispo, CA 93408
John Farnkopf, Senior Vice President
Rm. 201 HILTON FARNKOPF & HOBSON, LLC
2175 N. California Blvd — Suite 990
Walnut Creek, CA 94596
ifarnkopf(a)hfh-consulta nts. com
Honorable Mayor Eric Garcetti
City of Los Angeles
200 N. Spring Street — Room 303
Los Angeles, CA 90012
City of Norwalk
Water Department
12700 Norwalk Blvd. — Room #5
Norwalk, CA 90650
City of Santa Fe Springs
Water Department
11736 E. Telegraph Road
Santa Fe Springs, CA 90670
Santa Barbara LAFCO
105 E. Anapamu - Room 406
Santa Barbara, CA 93101
lafco(cDsblafco.orq
City of Cerritos
Water Department
P.O. Box 3130
Cerritos, CA 90703
bortega()cerritos.us
City of Hawthorne
4455 W. 126th Street
Hawthorne, CA 90250
City of Inglewood
One Manchester Blvd. - Suite 900
P. O. Box 6500
Inglewood, CA 90301
Long Beach Water Department
Chris Garner, General Manager
1800 E. Wardlow Road
Long Beach, CA 90807
City of Los Angeles
Department of Water & Power
P O Box 51111
Los Angeles, CA 90051-0100
City of Paramount
Water Department
16420 Colorado Street
Paramount, CA 90723
sho(a�paramountcitv.com
City of South Gate
Water Department
8650 California Street
South Gate, CA 90280
rdickeV(o.sogate.orq
dtorres @..soaate.ora
Page 3 of 12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 - SERVICE LUST
City wfTorrance
Water Department
3031Torrance Blvd.
Torrance, CA 90503
California Water Service Co.
2632VVes 237mStreet
Torrance, CA 90505-5272
mduque(cD.oa|vva(ar.onm
Liberty Utilities
R75OWashburn Road
Downey, CA 80241
Maywood Mutual Water ' No. 2
3521 East S!ousonStreet
Maywood, CA 90270
Orchard Dale County
Water District
1381UEast Telegraph Road
Whittier, CA 90604
ai|vett(a)odwd.nm
eoaotanede(@,ndwd.onq
K4|inkev(@ndwdorq
San Gabriel Valley Water Co.
11142Garvey Avenue
BMonte, CA 81733
dadmUnoa(cDaqvwatmr.oum
Tract 180- Mutual Water Co.
4544E.Florence Avenue
Cudahy, CA 80201
Central Basin KOWD
General Manager
O252Telegraph Road
Commerce, CA 80040-2512
Hilda Solis —1st District
LA.County Board mfSupervisors
85SKenneth Hahn Hall ofAdmin
500West Temple Street
Los Angeles, CA 80012
City ofWhittier
13230Penn Street
Whittier, CA 80602
California Water Service
Rancho Dominguez District
2S32West 237mStreet
Torrance, CA 90505'5272
hwind(a)oa|wmtar.onm
Y0ayvvmmd Mutual HVatmr- No. 1
SU53Gifford Street
Huntington Park, CA 80255
Maywood Mutual Water - No. 3
6151 Heliotrope Avenue
Maywood, CA 00270-3418
Pico County Water District
P.O.Box 758
Pico Rivera, CA 80660'0768
Robert Kelly, VP wfRegulatory Affairs
Suburban Water Systems
1325N.Grand Avenue, Suite 100
Covina, CA 91724-4044
Water Replenishment District
General Manager
4040Paramount Blvd.
Lakewood, CA 90712-4127
mhitaken(cDwrd.orU
West Basin MWD
Ju|ieFraziepMathews—ExuoudveAsst.
Patrick Shei|dn—General Manager
17140S.Avalon Blvd. — Suite 210
Carson, CA 90748-1296
Ju|ieF(o)wmatbaoin»rp
PathokS(a)wmstbaain.orq
Mark Ridley -Thomas —2nd District
LA.County Board of Supervisors
Room 8SS-Hall ofAdministration
500West Temple Street
Los Angeles, CA 00012
K4arkrid|ev'thumauCcD,boa.|anountv.uov
kkotnna(a)boa.|aoounh/qov
Page ^cv12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 — SERVICE LUST
City Attorney & City Clerk
City wfArtesia
18747C|arkada|eAvenue
Artesia, CA 80701
City Manager
City ofBell Gardens
7100S.Garfield Avenue
Bell Gardens, CA 00201
neimonian(c),boUoordene.ono
|oruomza(o)beUoardene.orq
ao|ark(a)bmUqardmna.opq
City Attorney & City Clerk
City wfCerritos
P.O. Box3130
Cerritos, CA 00703
Acting City Manager & City Clerk
City wfCudahy
52B}Santa Ana Street
Cudahy, CA 80201
City Attorney & City Clerk
City ofDowney
11111 Brookshire Avenue
Downey, CA 80241
oityc|erk(a-)duwnoYom.Vov
City Clerk
City wfGardena
1700VV. 182"" Street
Gardena, CA 00247
City Attorney & City Clerk
City ofHawthorne
4480VV. 126thStreet
Hawthorne, CA 90250
oityc|erk(a)cityofhewdhorna.orq
City Attorney & City Clerk
City wfInglewood
One Manchester Blvd.
P0Box G500
Inglewood, CA 90301
City Attorney, Clerk &Manager
City ofBell
6330Pine Avenue
Bell, CA 80201
oa|esmim(a-),awouvmoe.00m-Dale m*ume
Aaustamume(a),Cnvofoen.o,n-City Clerk
|cmo|(a).cuvofbeo.ora-Jackie Choi
City Attorney & City Clerk
City mfCarson
701E.Carson Street
Carson, CA 90745
City Attorney & City Clerk
City of Compton
205VV.Willowbrook Avenue
Compton, CA 80220
000rnwe||��oumpk»nciiy.orO
City Attorney & City Clerk
City of Culver City
U770Culver Blvd.
Culver City, CA 90230
City.o|erk(a)ru|vmnuity.urq
City Attorney & City Clerk
City mfE|Segundo
350 Main Street
BSegundo, CA 00245
City Attorney & City Clerk
City mfHawaiian Gardens
21815Pioneer Blvd.
Hawaiian Gardens, CA 90716
City Clerk
City mfHuntington Park
8550Miles Avenue
Huntington Park, CA 80255
City Clerk
City cfLakewood
S050N.Clark Avenue
Lakewood, CA 90714
Page 5cv12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 - SERVICE LUST
City Attorney & City Clerk City Attorney & City Clerk
City wfLoMirada City mfLaxxnda|m
13700LaMirada Blvd. 14717Burin Avenue
LaMirada, CA 80638 Lavvndale.CA 00280
City Clerk City Attorney & City Clerk
City wfLong Beach City of Nmnmm|b
333Ocean Boulevard 12700Norwalk Blvd.
Long Beach, CA 80802 Norwalk, CA 90650
oitvc|ork()|onobmaoh.00v
City Attorney & City Clerk City Attorney & City Clerk
City of Paramount City of Santa Fe Springs
18400S.Colorado Avenue 11710E.Telegraph Road
Paramount, CA 80723 Santa FeSprings, CA 80670
JCavanauoh(cD,Cuvanauqh|mwoet janebnarbnez(a-)sanbahesr)hnuo.nro
City Attorney & City Clerk County Clerk
City wfSouth Gate County wfLos Angeles
8850California Avenue 12400Imperial Highway
South Gate, CA 00280 Norwalk, CA 90850
County Clerk County Counsel
County mfOrange City ofOrange
12Civic Center Plaza 333VV.Santa Ana B|vd..4/hFloor
Santa Ana, CA 92702 Santa Ana, CA 02701
County mfLAWaterworks Dist. Apple Valley Ranchos Water Co.
23533West Civic Center Way Tony Ponna—General Manager
Malibu, CA 80265 21760Ottawa Road
Attn: Mark Carney P.{l.Box 700S
drvdman(d)dmw.|000unh/.00v Apple Valley, CA 02308
toennaCa)avnwator.onm
Director ofPublic Services Baden Mutual Water
Town nfApple Valley p.O.Box 77
14S55Dale Evans Parkway Barstow, CA 02311
Apple Valley, CA 92307 bar|envvater(a)hotmmi|.00m
California Department of Corrections California Dept. of Forestry
P.[}. Box5001 y10SAirway Drive
7018Blair Road Yucca Valley, CA 82284
Calipatria.CA 92233
California Dept. of Forestry Hdqtms County Water
3800N.Sierra Way p.O.Box 5001
San Bernardino, CA 92405 VioborviUe.CA 92393-5001
Daggett Community Service East Orange County Water
P.O. Box308 185N.McPherson Road
Daggett, CA 02327 Orange, CA 92889-3720
|oh|undCa)encwd.oum
eouh20(a)eoowd.com
Page Ocv12
GOLDEN STATE WATER COMPANY
REGION 1. 2 & 3 - SERVICE LIST
East Pasadena Water Co.
3725 Mountain View Avenue
Pasadena, CA 91107
Larry (a).er)water.com
Jurg Heuberger, CEP, Executive Officer
LAFCO
1122 W. State Street, Suite D
El Centro, CA 92243-2840
Local Agency Formation Commission
215 North D Street — Suite 204
San Bernardino, CA 92415-0490
lafco(cDlafco.sbcountV.qov
Morongo Valley Community
Service Distribution
P.O. Box 46
Morongo Valley, CA 92256
Rancheritos Water Co.
P. O. Box 348
Apple Valley, CA 92307
RMWC1954(a)qmail.com
Seeley County Water District
P. O. Box 161
Seeley, CA 92273
Sheep Creek Water Company
P. O. Box 291820
Phelan, CA 92329-1820
Attn: Chris Cummings
sheer)creek(o)verizon. net
Twentynine Palms Water District
72401 Hatch Road
P.O. Box 1735
Twentynine Palms, CA 92277
RKolisz(a)29PalmsWater.orq
Walnut Valley Water District
271 S. Brea Canyon Road
Walnut, CA 91789
Water Issues Committee
Wrightwood Property Owners Assoc.
P.O. Box 487
Wrightwood, CA 92397
City of Arcadia Water Co.
P. O. Box 60021
240 W. Huntington Drive
Arcadia, CA 91066-6021
ttait(c)ci.arcadia.ca.us
Raymond Castillo, Chairman
County Administration Center
940 W. Main Street - #209
El Centro, CA 92243-2871
Juniper Riviera CWD
P.O. Box 386
Apple Valley, CA 92307
ircwd(o)basicisr). net
Mariana Ranchos County Water District
9600 Manzanita Street
Apple Valley, CA 92308
Maria naCW D(cDm rcwd.ora
Navajo Mutual Water Company
P. O. Box 392
Apple Valley, CA 92307
Gmnmwc(o-),qmail.com
San Gabriel County Water Co.
8366 Grand Avenue
Rosemead, CA 91770
Jim(a)sqcwd.com
Serrano Water Dist. — Villa Park
18021 East Lincoln Street
Villa Park, CA 92667
Sunny Slope Water Co.
1040 El Campo Drive
Pasadena, CA 91107-5506
Ken (cDSunnvSlor)eWaterCom Paw com
Karen (o-).Sun nvSloi)eWaterCom Panv.com
Victor Valley Water District
14343 Civic Drive
P 0 Box 5001
Victorville, CA 92392
Westmorland Water Company
P.O. Box 698
Westmorland, CA 92281
City of Anaheim
City Clerk's Office
200 S. Anaheim Blvd. — Suite 217
Anaheim, CA 92805
City of Alhambra Utilities Dept.
111 S. First Avenue
Alhambra, CA 91801
Page 7 of 12
GOLDEN STATE WATER COMPANY
REGION 1. 2 & 3 - SERVICE LIST
City of Brawley Water Co.
400 Main Street
Brawley, CA 92227
TSalcido(a)brawlev-ca.ciov
City of Buena Park
6650 Beach Boulevard
Buena Park, CA 90620
FQ utierrez(a) Buena Pa rk.com
City of Covina
534 Barranca Avenue
Covina, CA 91723-2199
CMarcarello(a),covinaca.qov
City Attorney
City of El Monte
11333 Valley Blvd.
El Monte, CA 91732
cmoselev(a)elmonte.ca.qov
City of Garden Grove
13802 Newhope Street
Garden Grove, CA 92643
Zackb(a-),ci. qa rden-q rove. ca. us
Heber Public Utility District
P. O. Box H
Heber, CA 92249
City of Imperial
Water Department
420 S. Imperial Avenue
Imperial, CA 92251
City of La Verne
Water Department
3660 "D" Street
La Verne, CA 91750
lestrella(o)ci.la-verne.ca.us
City of Monterey Park Water Co.
320 W. Newmark Avenue
Monterey Park, CA 91754
City of Monrovia Water Company
415 S. Ivy Avenue
Monrovia, CA 91016
City of Brea
Water Department
#1 Civic Center Drive
Brea, CA 92621
City of Calexico Water Co.
608 Heber Avenue
Calexico, CA 92231
City of El Centro Water Co.
307 W. Brighton Avenue
El Centro, CA 92243
City of Fullerton Water
Fullerton Water Department
303 W. Commonwealth Avenue
Fullerton, CA 92631
qarh(a)ci.fullerton.ca.us
City of Glendora
116 East Foothill Blvd.
Glendora, CA 91740
City of Hesperia
Water Department
9700 Seventh Avenue
Hesperia, CA 92345
iwvman(a-),citvofhesiDeria.us
City of La Palma
7822 Walker Street
La Palma, CA 90623
Attn: Jeff Moneda, PW Director
Monte Vista Water District
10575 Central Avenue
Montclair, CA 91763
City Attorney
City of Monterey Park
2600 W. Olive Avenue, Suite 500
Burbank, CA 91505
Kberqer(cD,henslevlawqroup.com
City of Orange
Water Department
189 South Water Street
Orange, CA 92866
.idefrancesco(a)citvoforanqe.orq.
Page 8 of 12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 — SERVICE LUST
City ofSanta Ana Water
20Civic Center Plaza
Santa Ana, CA 92702
City ofSeal Beach
211 8m Street
Seal Beach, CA 90740
City ofWest Covina
Water Department
825 S. Sunset Avenue
West Covina, CA 91700
Steve Conklin, Acting General Manager
Yorbm Linda Water District
1717E.K8iny|omaAvenue
Placentia, CA 92870
Suonh|in(a),vlwdxom
City Attorney
City ofBarstow
222E.Mountain View Street
Barstow, CA 02311
City Attorney
City ofClaremont
P. O. Bnx880
Claremont, CA 81711
City Attorney
City wfCypress
5275Orange Avenue
Cypress, CA 90830
City ofBMonte
11333Valley Blvd.
BMonte, CA 91731
City Attorney
City wfLoPalma
7822Walker Street
LaPalma, CA 80680
City mfSan Dimas
245E. Bonita Avenue
San Dimas, CA 01773
City mfUpland
Water Department
480N.Euclid Street
Upland, CA 01788
RHouminn6E�ciuo|and.cauo
JRob|oo(a)dup|and.cauo
K8K8adhz(a)ciup|and.uauo
City cfWestminster
8200Westminster Blvd.
Westminster, CA 92883
smi||er(@weetminetepoo.qov
City Attorney
City of Arcadia
24UWest Huntington Drive
Arcadia, CA 91006
oitvattomevnenena|mail box(@.oi.amodio.ca. un
City Attorney
Oswalt &Associates
Mr. William (8iU)Smerdon
POBox 807
Imperial, CA 92251
City Attorney
City mfCovina
125E.College Street
Covina, CA 91723
City Attorney
City ufDuarte
1600Huntington Drive
Duarte, CA 91010
City Attorney
City mfIrwindale
5050N.Irwindale Avenue
Irwindale, CA 91706
City Attorney
City ufLmVerne
3660'D'Street
La Verne, CA 91750
Page 8cv12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 - SERVICE LUST
Administrative Services Director
City wfLos Alamitos
3181 Kaba||aAvenuo
Los Alamitos, CA 00720
City Attorney
City wfMontclair
5111 Benito Avenue
Montclair, CA 91763
Der robbinsholdawav(o),verizon. net
City Attorney
City ofOrange
300 E. Chapman Avenue
Orange, CA 82666
City wfPomona
B}5S.GareyAvenue
Pomona, CA 81768
Roza|uia uut|ev(a)cioomona.oauy
City Attorney, BonifaonGonja
City ofRosemead
8839E.Valley Blvd.
Rosemead, CA 91770
City Attorney
City wfSan Gabriel
425 S. Mission Drive
San Gabhe|, CA 81776
City Attorney
City ofStanton
7800KateUoAvenue
Stanton, CA 90680
City Manage
City mfYorhaLinda
4845Casa Loma Avenue
YurbaLinda, CA 92886'3384
City Clerk
City ofBarstow
222E.Mountain View St — Suite /\
Barstow, CA 02311
City Attorney
City mfMonrovia
415South Ivy Avenue
Monrovia, CA 01016
City Attorney, Karl H.Berger
City of Monterey Park
2600VV.Olive Avenue, Suite 500
Burbank, CA815O5
kberper(a)hmna|ey(mvvqroup.00m
City Attorney
City mfPlacentia
401 E. Chapman Avenue
Placentia, CA 82870
Interim Water Resources Director
City mfPomona
148N.Huntington Street
Pomona, CA 91788
Robert OmLoach(a-)oipomona.oaua
Assistant City Manager
City mfSan Dimas
245 E. Bonita Avenue
San Dimas, CA 91773
kdunan(a)cieun-dimas.caus
City Attorney
City mfSeal Beach
2118mStreet
Seal Beach, CA 90740
qbarrnvv(a)rwq|avv.cnm
City Attorney
City mfTemple City
9701 Las Tunas Drive
Temple City, CA 01780
City Council
City ofCo|ipatdm
125 North Park Avenue
Ca|ipatha.CA 92233
City Clerk
City of Claremont
PO.Box 880
Claremont, CA 01711
adeeou0e|n0akio|aramonLoouo
Page 10or12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 — SERVICE LUST
Community Services Director City Clerk
City wfClaremont City of Covina
1818Monte Vista Avenue 125E.College Street
Claremont, CA 91711 Covina, CA 91723
City Clerk
Deputy City Clerk
City ofCypress
City mfDuarte
5275Orange Avenue
1S00Huntington Drive
Cypress, CA 90830
Duarte, CA 91010
adm(o)ovpnaea.oa.ua
hernanakaren(a)acceaaduade.oum
City Clerk City Clerk
City wfBMonte City mfIrwindale
11333Valley Blvd. S050N.Irwindale Avenue
BMonte, CA 01731 Irwindale, CA 91706
City Clerk City Clerk
City ofLmPalma City mfLa Verne
7822Walker Street 3SS0'D'Street
La Palma, CA 90680 La Verne, CA 91750
City Clerk City Clerk
City wfLos Alamitos City mfMonrovia
3181 KobaUaAvenuo 415S.Ivy Avenue
Los Alamitos, CA 90720 Monrovia, CA 91016
VV0intanar(a�.oitvoflona|amitonunq
City Clerk City Clerk
City wfMontclair City of Orange
5111 Benito Avenue 300 E. Chapman Avenue
Montclair, CA 91763 Chapman, CA 92666
City Clerk
City mfRosemead
City ofPlacentia
8838Valley Blvd.
401 E. Chapman Avenue
Rosemead, CA 91770
Placentia, CA 02870
EHernandez(c)QtyofRosemead.onl
NHavvortb(o-),Cih/ofRooemead.Vrq
City Clerk's Department
City Clerk
City wfSan Gabriel
City ofSeal Beach
425 S. Mission Drive
211 8m Street
San Gabriel, CA 81776
Seal Beach, CA 90740
CitvC|erk(o)eqoh.orq
PGaJ|enos(a)moa|ueaohoa.qov
Tne|v*v(a-),n*a|beanhoa.qov
City Clerk, Patricia Vazquez City Manager
City ofStanton City mfTemple City
7800KateUoAvenue 9701 Las Tunas Drive
Stanton, CA 90880 Temple City, CA 91780
ovazouez(@.ci.otan8on.oa.uo
Pago11 or12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 - SERVICE LIST
County Counsel
County of San Bernardino
385 N. Arrowhead Avenue, 2"d Floor
San Bernardino, CA 92415-0140
Chamber President
Niland Chamber of Commerce
P. O. Box 97
Niland, CA 92257
County Counsel
County of Los Angeles
500 W. Temple Street — 5th Floor
Los Angeles, CA 90012
Scott Blaising
Braun Blaising McLaughlin & Smith PC
915 L Street, Suite 1270
Sacramento, CA 95814
blaisina6l,braunleaal.com
Naval Facilities Engineering Command
Rea D. Estrella
Southwest Division
1220 Pacific Highway
San Diego, CA 92132
Rea.estrella(Unavv.mil
Liberty Utilities (California)
9750 Washburn Road
Downey, CA 90241
AdviceLetterService(o)LibertvUtilities.com
City Clerk
City of Yorba Linda
4845 Casa Loma Avenue
Yorba Linda, CA 92686
County of San Bernardino
Water & Sanitation Area
P.O. Box 5004
Victorville, CA 92393-5004
Michael Kent
Contra Costa Health Services
597 Center Avenue, Suite 320
Martinez, CA 94553-4635
Fred G. Yanney
Yanney Law Office
17409 Marquardt Ave., Unit C-4
Cerritos, CA 90703
FredYannev(dgmail.COm
Megan Somogyi
Goodin, MacBride, Squeri & Day, LLP
505 Sansome Street, Suite 900
San Francisco, CA 94111
MSomogv(a)goodinmacbride.com
County of Ventura
800 S. Victoria Street
Ventura, CA 93009
Page 12 of 12