HomeMy WebLinkAbout1815-W Notice Water Shutoff Protection Act RevisionsCALIFORNIA PUBLIC UTILITIES COMMISSION
DIVISION OF WATER AND AUDITS
Advice Letter Cover Sheet
Utility Name: GOLDEN STATE WATER COMPANY
District: COMPANY -WIDE
CPUC Utility #: 133 W
Advice Letter #: 1815-W
Tier Z 1 E12 E13 0 Compliance
In compliance with Water Division's directive
Authorization in Letter dated March 27,2020
Description: Rule No. 1, 5, 8,10 & 11 revisions related to the Water
Shutoff Protection Act.
4/3/2020 or shortly
Date Mailed to Service List: after
Protest Deadline (20th Day):
Y23/2020
Review Deadline (30th Day):
5/3/2020
Requested Effective Date:
4/3/2o2o
Rate Impact:
N/A
The protest or response deadline for this advice letter is 20 days from the date that this advice letter was mailed to the service
list. Please see the "Response or Protest" section in the advice letter for more information.
Utility Contact: Gladys Estrada
Phone: (909) 394-3600 x 527
Email: grosendo@;zswater.com
DWA Contact: Tariff Unit
Phone: (415) 703-1133
Email: Water. Division@cPuc.ca. wv
DATE
STAFF
[ ]APPROVED
Signature:
DWA USE ONLY
[ ] WITHDRAWN
Comments:
Jon Pierotti
Phone: (909) 394-3600 x 656
Email: Ton.Pierotti@jzswater.com
COMMENTS
[ ] REJECTED
Date:
Golden State
t V 3 t e r C o i i i p a r i
April 3, 2020
Advice Letter No.1815-W (U 133 W)
TO THE PUBLIC UTILITIES COMMISSION OF THE STATE OF CALIFORNIA
Golden State Water Company (GSWC) hereby transmits the following tariff sheets
applicable to its water operations:
Canceling
CPUC Sheet No
Title of Sheet
CPUC Sheet No.
Revised No. 8664-W
Rule No. 1 - Definitions
Revised No. 8593-W
Page 1
Revised No. 8665-W
Rule No. 1 - Definitions
Revised No. 8594-W
Page 2
Revised No. 8673-W
Rule No. 5
Revised No. 8607-W
Special Information Required on Forms
Page 1
Revised No. 8674-W
Rule No. 5
Revised No. 8608-W
Special Information Required on Forms
Page 2
Revised No. 8675-W
Rule No. 5
Revised No. 8609-W
Special Information Required on Forms
Page 3
Revised No. 8676-W
Rule No. 8 - Notices
Revised No. 8610-W
Page 1
Revised No. 8677-W
Rule No. 8 - Notices
Revised No. 8611-W
Page 2
Revised No. 8666-W
Rule No. 10 - Disputed Bills
Revised No. 8595-W
Page 1
Revised No. 8667-W
Rule No. 10 - Disputed Bills
Revised No. 8596-W
Page 2
Revised No. 8668-W
Rule No. 11 - Discontinuance and
Revised No. 8599-W
Restoration of Service
Page 3
Advice Letter No.1815-W 2
April 3, 2020
Revised No. 8669-W
Rule No. 11 - Discontinuance and
Revised No. 8600-W
Restoration of Service
Page 4
Revised No. 8670-W
Rule No. 11 - Discontinuance and
Revised No. 8601-W
Restoration of Service
Page 5
Revised No. 8671-W
Rule No. 11 - Discontinuance and
Revised No. 8602-W
Restoration of Service
Page 6
Revised No. 8672-W
Rule No. 11 - Discontinuance and
Revised No. 8606-W
Restoration of Service
Page 10
Revised No. 8678-W
Table of Contents
Revised No. 8613-W
Page 4
Revised No. 8679-W
Table of Contents
Revised No. 8663-W
Page 1
Purpose
The purpose of this filing is to revise several Rules in GSWC's tariff book, as it relates to
the tariffs approved in its Advice Letter No.1808-W, effective February 1, 2020. On March
27, 2020, the Water division instructed GSWC and several other Class A Utilities to make
minor revisions to revised tariff Rules submitted in compliance with the Senate Bill 998,
the Water Shutoff Protection Act.
Compliance
In compliance with the Water Division's March 27, 2020 directives, GSWC's submits the
required revisions to its Rule Nos. 1, 5, 8,10 and 11.
In addition, GSWC is including the web link to its written policy as required by SB998.
The policy can be accessed at https:/ /www.�--swater.com/policv-of-discontinuation/
Tier Designation/Effective Date
This advice letter is submitted with a Tier 1 designation. GSWC is requesting that this
filing become effective on April 3, 2020.
Response or Protest
Anyone may submit a response or protest for this Advice Letter ("AL"). When
submitting a response or protest, please include the utility name and advice letter
number in the subject line.
A response supports the filing and may contain information that proves useful to the
Advice Letter No.1815-W 3 April 3, 2020
Commission in evaluating the advice letter. A protest objects to the AL in whole or in
part and must set forth the specific grounds on which it is based. These grounds are:
1. The utility did not properly serve or give notice of the AL;
2. The relief requested in the AL would violate statute or Commission order, or is
not authorized by statute or Commission order on which the utility relies;
3. The analysis, calculations, or data in the AL contain material error or omissions,
4. The relief requested in the AL is pending before the Commission in a formal
proceeding;
5. The relief requested in the AL requires consideration in a formal hearing, or is
otherwise inappropriate for the AL process; or
6. The relief requested in the AL is unjust, unreasonable, or discriminatory,
provided that such a protest may not be made where it would require re -
litigating a prior order of the Commission.
A protest may not rely on policy objections to an AL where the relief requested in the
AL follows rules or directions established by statute or Commission order applicable to
the utility. A protest shall provide citations or proofs where available to allow staff to
properly consider the protest.
Division of Water and Audits ("DWA") must receive a response or protest via email (or
postal mail) within 20 days of the date the AL is filed. When submitting a response or
protest, please include the utility name and advice letter number in the subject line.
The addresses for submitting a response or protest are:
Email Address:
Water.Division@cpuc.ca.gov
Mailing Address:
CA Public Utilities Commission
Division of Water and Audits
505 Van Ness Avenue
San Francisco, CA 94102
On the same day the response or protest is submitted to DWA, the respondent or
protestant shall send a copy of the protest to Golden State Water Company at:
Email Address:
regulatorvaffairs@gswater.com
Mailing Address:
Golden State Water Company
Gladys Estrada
630 East Foothill Blvd.
San Dimas, CA 91773
Cities and counties that need Board of Supervisors or Board of Commissioners approval
to protest should inform DWA, within the 20 day protest period, so that a late filed
Advice Letter No.1815-W 4 April 3, 2020
protest can be entertained. The informing document should include an estimate of the
date the proposed protest might be voted on.
Replies
The utility shall reply to each protest and may reply to any response. Any reply must be
received by DWA within five business days after the end of the protest period, and
shall be served on the same day to each person who filed the protest or response to the
AL.
The actions requested in this advice letter are not now the subject of any formal filings
with the California Public Utilities Commission, including a formal complaint, nor action
in any court of law.
Sincerely,
/s/ Gladvs Estrada
Gladys Estrada
Regulatory Analyst
c: Jim Boothe, CPUC - Division of Water and Audits
Patricia Ma, CPUC - Water Branch, Public Advocates Office
Richard Smith, CPUC - Water Branch, Public Advocates Office
Bruce DeBerry, CPUC - Water Division
GOLDEN STATE WATER COMPANY (U 133 W) Revised Cal. P.U.C. Sheet No. 8664-W
630 E. FOOTHILL BLVD. - P.O. BOX 9016 Cancelling Revised Cal. P.U.C. Sheet No. 8593-W
SAN DIMAS, CALIFORNIA 91773-9016
Rule No. 1
Definitions
Applicant: The person, association, corporation or governmental agency applying for water service.
Business Dav: Monday through Friday, excluding federal or state holidays.
Business Service: Provision of water for use in connection with commercial premises devoted
primarily to operations for profit including offices, stores, markets, apartments, hotels, motels,
automobile trailer parks or courts, service stations and the like.
Commercial Service: Provision of water to residential premises or business premises.
Customer: Any person, association, corporation or governmental agency supplied or entitled to be
supplied with water service. However, account information can only be discussed with the Customer
of Record or their authorized representative.
Customer of Record: The person, association, corporation or governmental agency who is
obligated to pay the water bill.
Date of Presentation: The date upon which a bill or notice is mailed or delivered by the utility to the
Customer of Record.
Disabled Customer: Any residential customer whose certified health or physical condition may
qualify her or him for special consideration. Proof of disability must be by certification from any
internist, general practitioner, obstetrician -gynecologist, pediatrician, family physician and surgeon,
nonphysician medical practitioner, or any primary care clinic, rural health clinic, community clinic or
hospital outpatient clinic currently enrolled in the Medi-Cal program, which agrees to provide case
management to Medi-Cal beneficiaries as defined in subparagraph (A) of paragraph (1) of
subdivision (b) of Section 14088 of the Welfare and Institutions Code.
Electronic Transfer: Paperless exchange of data and /or funds, usually involving computer
and telecommunications technology.
Flat Rate Service: Service for which the charges are based upon the types and number of units
served.
Industrial Service: Provision of water to industrial premises where the water is used primarily in
manufacturing or processing activities.
Irrigation Service: Provision of water for commercial agricultural, floracultural or horticultural use
and billed under distinct irrigation rates.
Page 1
(N)
(T)
Main Extension: The extension of water distribution mains beyond existing facilities in accordance
with the provisions of the rule applicable to main extensions filed as part of these tariff schedules.
(L)
(Continued)
(To be inserted by utility) Issued By (To be inserted by P.U.C.)
Advice Letter No. 1815-W R. J. Sprowls Date Filed
Decision No. President Effective
Resolution No.
GOLDEN STATE WATER COMPANY (U 133 W) Revised Cal. P.U.C. Sheet No. 8665-W
630 E. FOOTHILL BLVD. - P.O. BOX 9016 Cancelling Revised Cal. P.U.C. Sheet No. 8594-W
SAN DIMAS, CALIFORNIA 91773-9016
Page 2
Rule No. 1
Definitions
Metered Service: Service for which the charges are computed on the basis of measured quantities of (L)
water.
Occupant: Any adult person demonstrably residing on premises actively served by the utility.
However, account information can only be discussed with the Customer of Record or their authorized
representative.
Older Adult Customer: Any residential customer who is age 62 or over.
Premises: The integral property or area, including improvements thereon, to which water service is,
or is to be, provided.
Public Utilities Commission: In these rules the word "Commission" or words "Public Utilities
Commission" shall be construed to mean the Public Utilities Commission of the State of
California.
Residential Service: Water service to a residential connection that includes single-family residences,
multifamily residences, mobilehomes, including, but not limited to, mobilehomes in mobilehome
parks, or farmworker housing.
Service Address: Address of the property to which water service is provided.
Service Connection: The point of connection of the customer's piping or ditch with the meter,
service pipe or ditch owned by the utility.
Service Pipe: The connection between the utility's mains and the service connection, including
all the pipe, fittings and valves necessary to make the connection.
Tariff Schedules or Tariff Schedule Book: The entire body of effective rates, rentals, charges,
rules, and sample forms collectively, as set forth herein.
Tariff Sheet: An individual sheet of the tariff schedule book.
Utili : The public utility named herein.
Water Shutoff Protection Act: Chapter 6 (commencing with Section 116900 and ending with Section (N)
116926) of Part 12 of Division 104 of the Health and Safety Code. (N)
(To be inserted by utility)
Advice Letter No. 1815-W
Decision No.
Issued By
R. J. Sprowls
President
Date Filed
Effective
Resolution No.
(To be inserted by P.U.C.)
GOLDEN STATE WATER COMPANY (U 133 W) Revised Cal. P.U.C. Sheet No. 8666-W
630 E. FOOTHILL BLVD. - P.O. BOX 9016 Cancelling Revised Cal. P.U.C. Sheet No. 8595-W
SAN DIMAS, CALIFORNIA 91773-9016
Page 1
Rule No. 10
Disputed Bills
A. Correctness of Bill
Any customer (or adult occupant of a residential service address) who has initiated a complaint
to the utility or requested an investigation by the utility within five days of receiving a contested
bill shall be given an opportunity for review of such complaint or investigation by a review
manager of the utility. The review shall include consideration of whether the customer should
be permitted to amortize the unpaid balance of her or his account over a reasonable period of
time.
B. Notice of Deposit to Avoid Discontinuance
If an explanation satisfactory to the customer is not made by the utility and the
bill is not paid within 19 days after its presentation or at the time the explanation is
made, whichever is longer, the utility will notify the customer in writing substantially
as follows:
To avoid discontinuance of service, in lieu of paying the bill in question, the
residential customer within 15 days and the nonresidential customer within
7 days of the date of this notice, may deposit with the California Public
Utilities Commission, Consumer Affairs Branch, 505 Van Ness Avenue,
3rd Floor, San Francisco, California 94102 the amount of the bill claimed (T)
by the utility to be due. Review of the dispute will be conducted by the Commission's (N)
Consumer Affairs Branch. Pending the Commission's review of the disputed bill, water
service will not be discontinued. (N)
C. Commission Appeal
When a customer and the utility fail to agree on a bill for service:
In lieu of paying the disputed bill the customer may deposit, with the California Public
(T)
Utilities Commission, Consumer Affairs Branch, 505 Van Ness Avenue, 3rd Floor, San
(T)
Francisco, California 94102, the amount claimed by the utility to be due.
Whether or not the residential customer makes a deposit with the California Public
(N)
Utilities Commission, the utility shall not discontinue the water service of any residential
customer for a minimum total of 79 days from the date of mailing its bill for services,
postage prepaid.
(N)
2. Checks or other forms of remittance for such deposit should be made payable
to the California Public Utilities Commission and should be accompanied with
the bill in question and a statement setting forth the basis for the dispute of the
amount of the bill.
(L)
(Continued)
(To be inserted by utility) Issued By (To be inserted by P.U.C.)
Advice Letter No. 1815-W R. J. Sprowls Date Filed
Decision No. President Effective
Resolution No.
GOLDEN STATE WATER COMPANY (U 133 W) Revised Cal. P.U.C. Sheet No. 8667-W
630 E. FOOTHILL BLVD. - P.O. BOX 9016 Cancelling Revised Cal. P.U.C. Sheet No. 8596-W
SAN DIMAS, CALIFORNIA 91773-9016
Page 2
Rule No. 10
Disputed Bills
C. Commission Appeal (Continued)
3. Upon receipt of the deposit, the bill and the customer's statement of the dispute, the
Commission will notify the utility, will review the basis of the billed amount, and will advise
both parties of its findings and disburse the deposit in accordance therewith.
4. Service will not be discontinued for nonpayment of the disputed bill when deposit has been
made with the Commission (Consumer Affairs Branch), pending the outcome of the
Commission's review.
5. Failure of the customer to snake such deposit prior to the expiration of the discontinuance of
service notice as given in Rule No. 10.13.1. will warrant discontinuance of service.
6. If before the completion of the Commissions review, additional bills become due which the
customer wishes to dispute, she or he shall also deposit with the Commission the additional
amounts claimed by the utility to be due for such additional bills before they become past
due and failure to do so will warrant discontinuance of her or his service in accordance with
Rule No.11.
(To be inserted by utility)
Advice Letter No. 1815-W
Decision No.
Issued By
R. J. Sprowls
President
Date Filed
Effective
Resolution No.
(L)
(To be inserted by P.U.C.)
GOLDEN STATE WATER COMPANY (U 133 W) Revised Cal. P.U.C. Sheet No. 8668-W
630 E. FOOTHILL BLVD. - P.O. BOX 9016 Cancelling Revised Cal. P.U.C. Sheet No. 8599-W
SAN DIMAS, CALIFORNIA 91773-9016
Page 3
Rule No. 11
Discontinuance And Restoration Of Service
B. Discontinuance of Services by Utility (Continued)
1. For Nonpayment of Bills (Continued)
d. Appeal to the Commission.
Any customer (or adult occupant of a residential service address) whose complaint or request
for an investigation pursuant to subdivision (c) has resulted in a determination by the utility
adverse to such customer or adult occupant, may appeal the determination to the
Commission in accordance with Rule Nos. 5 and 10 (including depositing the disputed
amount with the Commission). Any such appeal of the disputed bill to the Commission shall
be in accordance with the Commission's Rules of Practice and Procedure. Written
documentation of an appeal filed and diligently pursued with the Commission will prevent
discontinuation of residential water service during the official appeal process.
e. Residential Health and Safetv Exception.
1. Service to a residential water customer will not be discontinued for nonpayment when
such customer establishes to the satisfaction of the utility that all three of the following
conditions are met:
(i) The residential customer submits certification from a primary care provider*, as
defined by the Water Shutoff Protection Act, that discontinuation of residential water
service will be life threatening to, or pose a serious threat to the health and safety of, a
resident of the premises where residential service is provided;
*Proof must be by certification from any internist, general practitioner, obstetrician -
gynecologist, pediatrician, family physician and surgeon, nonphysician medical (T)
practitioner, or primary care clinic, rural health clinic, community clinic or hospital
outpatient clinic. A "nonphysician medical practitioner" means a physician assistant
or certified nurse -midwife performing services under physician and surgeon (T)
supervision, or a nurse practitioner performing services in collaboration with a
physician and surgeon. (See Section 14088(b)(1)(A) and (c) of the California Welfare (T)
and Institutions Code.
(ii) The residential customer demonstrates that she or he is financially unable to pay for
residential service within the urban and community water system's normal billing
cycle. The customer shall be deemed financially unable to pay for residential service
within the urban and community water system's normal billing cycle if any member
of the customer's household is a current recipient of CaIWORKs, CalFresh, general
assistance, Medi-Cal, Supplemental Security Income/State Supplementary Payment
Program, or California Special Supplemental Nutrition Program for Women, Infants,
and Children, or the customer declares that the household's annual income is less
than 200 percent of the federal poverty level; and,
(Continued)
(To be inserted by utility) Issued By (To be inserted by P.U.C.)
Advice Letter No. 1815-W R. J. Sprowls Date Filed
Decision No. President Effective
Resolution No.
GOLDEN STATE WATER COMPANY (U 133 W) Revised Cal. P.U.C. Sheet No. 8669-W
630 E. FOOTHILL BLVD. - P.O. BOX 9016 Cancelling Revised Cal. P.U.C. Sheet No. 8600-W
SAN DIMAS, CALIFORNIA 91773-9016
Page 4
Rule No. 11
Discontinuance And Restoration Of Service
B. Discontinuance of Services by Utility (Continued)
For Nonpayment of Bills (Continued)
e. Residential Health and Safetv Exception. (Continued)
(iii) The residential customer is willing to enter into an amortization agreement,
alternative payment schedule, or a plan for deferred or reduced payment consistent (T)
with the utility's written policy on discontinuance of service due to nonpayment of (N)
bills*.
*The written policy is available at httt)4://www.�gswatetwolll/Volicy-of-
discontinuation/ (N)
2. If all three of the above conditions are met, the utility shall offer the customer one or more of
the following options:
a. Amortization of the unpaid balance.
b. Participation in an alternative payment schedule.
c. A partial or full reduction of the unpaid balance financed without additional (T)
charges to other ratepayers.
d. Temporary deferral of payment.
3. The utility may choose which of the payment options the customer undertakes and may set
the parameters of that payment option. The repayment option offered should result in
repayment of any remaining outstanding balance within 12 months.
4. Notwithstanding the above, residential service may be discontinued to any customer meeting
the conditions above who:
(i) Does not agree to or comply with an amortization agreement, an alternative
payment schedule, or a plan for deferred or reduced payment after incurring
delinquent charges for 60 days or more,
OR
(ii) After agreeing to an amortization agreement, an alternative payment schedule, or
a plan for deferred or reduced payment for delinquent charges, the customer does
not pay her or his current residential service charges for 60 days or more.
Notice of discontinuation for either of these reasons will be posted in a prominent
and conspicuous location at the property no less than 5 business days before (T)
discontinuing such service, but such notice shall not entitle the customer to further
investigation or alternative payment arrangements by the utility.
(To be inserted by utility)
Advice Letter No. 1815-W
Decision No.
(Continued)
Issued By
R. J. Sprowls
President
Date Filed
Effective
Resolution No.
(L)
(To be inserted by P.U.C.)
GOLDEN STATE WATER COMPANY (U 133 W) Revised Cal. P.U.C. Sheet No. 8670-W
630 E. FOOTHILL BLVD. - P.O. BOX 9016 Cancelling Revised Cal. P.U.C. Sheet No. 8601-W
SAN DIMAS, CALIFORNIA 91773-9016
Page 5
Rule No. 11
Discontinuance And Restoration Of Service
B. Discontinuance of Services by Utility (Continued)
1. For Nonpayment of Bills (Continued)
f. Other Disconnection Terms
A customer's residential service may be discontinued for nonpayment of a bill for (L)
residential service previously rendered her or him at any location served by the utility.
A nonresidential service may be discontinued for nonpayment of a bill for residential as
well as nonresidential service previously rendered her or him at any location served by (L)
the utility.
The discontinuance of service notice as set forth in subdivision (b) will be given in both
cases stated above before discontinuance of service takes place.
Residential services will not, however, be discontinued for nonpayment of bills for
separate nonresidential service.
g. Timing of Disconnection
Service will not be discontinued by reason of delinquency in payment for service on any
Saturday, Sunday, legal holiday, or at any time during which the business offices of the
utility are not open to the public. The utility will avoid disconnection of service on
Fridays and a day prior to a holiday. The utility will inform customers of the option to
reconnect during regular business hours to avoid the more costly fees associated with
after-hours service.
h. Where the owner, manager, or operator of the dwelling, structure, or park is listed by
the utility as the customer of record, and water service is provided to residential
occupants in a detached single-family dwelling, a multi -unit residential structure,
mobilehome park, or permanent residential structure in a labor camp the utility will
make every good faith effort to inform the residential occupants, by written notice in
conformance with Rule No. 8.A.3.b.
(1) Where said occupants are individually metered.
The utility is not required to make service available to these occupants unless each
user agrees to the terms and conditions of service and meets the requirement of the
law and the utility's rules and tariffs.
(To be inserted by utility)
Advice Letter No. 1815-W
Decision No.
(Continued)
Issued By
R. J. Sprowls
President
Date Filed
Effective
Resolution No.
(L)
(To be inserted by P.U.C.)
GOLDEN STATE WATER COMPANY (U 133 W) Revised Cal. P.U.C. Sheet No. 8671-W
630 E. FOOTHILL BLVD. - P.O. BOX 9016 Cancelling Revised Cal. P.U.C. Sheet No. 8602-W
SAN DIMAS, CALIFORNIA 91773-9016
Page 6
Rule No. 11
Discontinuance And Restoration Of Service
B. Discontinuance of Services by Utility (Continued)
1. For Nonpayment of Bills (Continued)
h. (Continued)
However, if one or more occupants are willing and able to assume responsibility for (L)
subsequent charges by these occupants to the account to the satisfaction of the utility,
or if there is a practical physical means, legally available to the utility of selectively
providing services to these occupants who have met the requirements of the utility's
rules and tariffs, the utility will make service available to these occupants.
For these selected occupants establishment of credit may be as prescribed in Rule No.
6, except that where prior service for a period of time is a condition for establishing
credit with the utility, proof that is acceptable to the utility of residence and prompt
payment of rent or other credit obligation during that period of time is a satisfactory
equivalent. (L)
(2) Where said occupants are master metered.
The utility is not required to make service available to these occupants unless each
occupant agrees to the terms and conditions of service, and meets the requirements of
the law and the utility's rules and tariffs and the following:
The same Rule 11, item B.1.h. (1) above which applies to individually metered
occupants also applies to master metered occupants, except a representative may act
on the behalf of a master metered occupant, and the utility will not discontinue
service in any of the following situations:
(a) During the pendency of an investigation by the utility of a master -meter
customer dispute or complaint.
(b) When the master -metered customer has been granted an extension of the
period for repayment of a bill.
(c) For an indebtedness owned by the master -metered customer to any other
person or corporation or when the obligation represented by the delinquent
account or any other indebtedness was incurred with a person or corporation
other than the utility demanding payment therefor.
(d) When a delinquent account relates to another property owned, managed, or
operated by the master -metered customer.
(e) When a public health or building officer certifies that discontinuance would
result in a significant threat to the health or safety of the residential occupants
or the public. Proof of age or disability are described in Rule No. 11.13.1.e.
(Continued)
(To be inserted by utility) Issued By (To be inserted by P.U.C.)
Advice Letter No. 1815-W R. J. Sprowls Date Filed
Decision No. President Effective
Resolution No.
GOLDEN STATE WATER COMPANY (U 133 W) Revised Cal. P.U.C. Sheet No. 8672-W
630 E. FOOTHILL BLVD. - P.O. BOX 9016 Cancelling Revised Cal. P.U.C. Sheet No. 8606-W
SAN DIMAS, CALIFORNIA 91773-9016
Page 10
Rule No. 11
Discontinuance And Restoration Of Service
C. Restoration of Service (Continued)
5. Limits on Certain Reconnection Charges
For a residential customer who demonstrates household income below 200 percent of the
federal poverty line (or is otherwise deemed by the Water Shutoff Protection Act as having a
household income of below 200 percent of the federal poverty line), charges shall be limited
as follows:
(i) For reconnections during regular working hours, the lesser of the actual cost (as
stated in Rule No.11.C.1) or $50.00; and (T)
(ii) For reconnections during other than regular working hours, the lesser of the
actual cost (as stated in Rule No. 11.C.1) or $150. The cap on these reconnection (T)
fees ($50 and $150, respectively) shall be subject to an annual adjustment for
changes in the Consumer Price Index beginning January 1, 2021.
D. Refusal to Serve
1. Conditions for Refusal
The utility may refuse to serve an applicant for service under the following conditions:
a. If the applicant fails to comply with any of the rules as filed with the Public Utilities
Commission.
b. If the intended use of the service is of such a nature that it will be detrimental or
injurious to existing customers.
C. If, in the judgment of the utility, the applicant's installation for utilizing the service
is unsafe or hazardous, or of such nature that satisfactory service cannot be
rendered.
d. Where service has been discontinued for fraudulent use, the utility will not serve an
applicant until it has determined that all conditions of fraudulent use or practice
has been corrected.
2. Notification to Customers
When an applicant is refused service under the provisions of this rule, the utility will
notify the applicant promptly of the reason for the refusal to service and of the right of
applicant to appeal the utility's decision to the Public Utilities Commission.
(To be inserted by utility) Issued By (To be inserted by P.U.C.)
Advice Letter No. 1815-W R. J. Sprowls Date Filed
Decision No. President Effective
Resolution No.
GOLDEN STATE WATER COMPANY (U 133 W) Revised Cal. P.U.C. Sheet No. 8673-W
630 E. FOOTHILL BLVD. - P.O. BOX 9016 Cancelling Revised Cal. P.U.C. Sheet No. 8607-W
SAN DIMAS, CALIFORNIA 91773-9016
Rule No. 5
Special Information Required On Forms
A. Contracts
Each contract for service will contain substantially the following provisions:
Unless exempted by the Public Utilities Commission:
"This contract shall at all times be subject to such changes or modification by
the Public Utilities Commission of the State of California as said Commission
may, from time to time, direct in the exercise of its jurisdiction."
2. Unless otherwise not required by the Public Utilities Commission:
"It is the understanding of the parties to this contract that it shall not become
effective until the authorization of the Public Utilities Commission of the State of
California has been first obtained."
B. Bill for Service
On each bill for service will be printed substantially the following language:
"This bill is due and payable upon date of presentation. It will become past due if not
paid within 19 days from the date of mailing."
"If you believe there is an error on your bill or have a question about your service, please
call Customer support at 800-999-4033. We welcome the opportunity to assist you.
If after contacting us, you are still not satisfied with the company's response, you may
submit a complaint to the California Public Utilities Commission (CPUC) by visiting
http:/ /Zvi-vvv.cpuc.ca.tzov/complaints/. Billing and service complaints are handled by the
CPUC's Consumer Affairs Branch (CAB), which can be reached by the following means if you
prefer not to Submit your complaint online:
Telephone: 1-800-649-7570 (8:30 AM to 4:30 PM, Monday through Friday)
Mail: California Public Utilities Commission, Consumer Affairs Branch,
505 Van Ness Avenue, 3ra Floor, San Francisco, CA 94102
If you have limitations hearing or speaking, dial 711 to reach the California Relay Service,
which is for those needing direct assistance relaying telephone conversations, as well their
friends, family, and business contacts.
(To be inserted by utility)
Advice Letter No. 1815-W
Decision No.
(Continued)
Issued By
R. J. Sprowls
President
Date Filed
Effective
Resolution No.
Page 1
(T)
(To be inserted by P.U.C.)
GOLDEN STATE WATER COMPANY (U 133 W) Revised Cal. P.U.C. Sheet No. 8674-W
630 E. FOOTHILL BLVD. - P.O. BOX 9016 Cancelling Revised Cal. P.U.C. Sheet No. 8608-W
SAN DIMAS, CALIFORNIA 91773-9016
Page 2
Rule No. 5
Special Information Required On Forms
B. Bill for Service (Continued)
If you prefer having your calls immediately answered in your mode of communication, dial on of
the toll -free language -specific numbers below to be routed to the California Relay Service
provider.
Type of Call
Language
Toll -free 800 Number
TTY/VCO/HCO to Voice
English
1-800-735-2929
Spanish
1-800-855-3000
Voice to TTY/VCO/HCO
English
1-800-735-2922
Voice
Spanish
1-800-855-3000
From or to Speech -to -Speech
English
Spanish
1-800-854-7784
To avoid having service turned off while you wait for the outcome of a complaint to the
CPUC specifically regarding the accuracy of your bill, please contact CAB for assistance.
If your case meets the eligibility criteria, CAB will provide you with instructions on how to
snail a check or money order to be impounded pending resolution of your case. You
must continue to pay your current charges while your complaint is under review to keep
your service turned on. If bill becomes past due and nonpayment results with respect to this
dispute, the rules for discontinuance of service due to nonpayment must be followed as set
forth in Traiff Rule No.11.B.1.
The Commission will not, however, accept deposits when the dispute appears to be
over matters that do not directly relate to the accuracy of the bill. Such matters
include the quality of a utility's service, general level of rates, pending rate applications
and sources of fuel or power.
C. Discontinuance of Service for Nonpayment - Notice
Every written notice of discontinuance of service for non-payment of bills shall include all of
the following information:
1. The name and address of the customer whose account is delinquent.
2. The amount of delinquency.
3. The date by which payment or arrangements for payment is required in order to
avoid discontinuance.
4. A description of the process to apply for an extension of time to pay delinquent
charges.
(Continued)
(To be inserted by utility) Issued By (To be inserted by P.U.C.)
Advice Letter No. 1815-W R. J. Sprowls Date Filed
Decision No. President Effective
Resolution No.
GOLDEN STATE WATER COMPANY (U 133 W) Revised Cal. P.U.C. Sheet No. 8675-W
630 E. FOOTHILL BLVD. - P.O. BOX 9016 Cancelling Revised Cal. P.U.C. Sheet No. 8609-W
SAN DIMAS, CALIFORNIA 91773-9016
Rule No. 5
Special Information Required On Forms
C. Discontinuance of Service for Nonpayment - Notice (Continued)
5. The procedure to petition for bill review and appeal to the Commission.
6. The procedure by which the customer may request a deferred (paying at a later date),
reduced, or some other alternative payment schedule, including an amortization (spreading
payments out over an agreed upon period of time not to exceed 12 months) of the unpaid
charges as set forth in Rule No. 11.B.1.e.
7. The procedure for the customer to obtain information on the availability of financial
assistance, including private, local, state, or federal sources, if applicable.
8. The name, address, and telephone number of a representative of the utility who can provide
additional information and assist customers in continuing service or in making arrangements
for payment.
Page 3
(T)
(T)
9. The telephone numbers of the Commission (Consumer Affairs Branch) (800) 649-7570 or the
California Relay Service TTY (800) 735-2929/22 English or (800) 855-3000 Spanish or (800) (T)
854-7784 English/Spanish Speech -to -Speech to which inquiries by the customer may be (T)
directed (as stated in Rule No. 5.13.). (T)
Residential Customers. Where water service is provided to residential occupants in a
detached single-family dwelling, multi -unit residential structure, mobilehome park, or
permanent residential structures in a labor camp, where the owner, manager or operator is
listed by the utility as the customer of record but is not the occupant, the notice of
discontinuance shall further include:
a. The date on which service will be discontinued.
b. What the occupants are required to do in order to prevent the discontinuance
or to reestablish service.
C. The estimated monthly cost of service (where service is mater-meted).
d. The address and telephone number of a legal services project, as defined
in Section 6213 of the Business and Professions Code, which
has been recommended by the local county bar association, which will
assist the occupants (where service is mater-metered).
Rule 5.C.4 through 5.C.9 are also described in the written policy of discontinuance of service (N)
due to nonpayment of bills which is available at httt}s.//wlv�v.gSI\7ater,com/i-,olicN--of-
discontinuation/ (N)
(To be inserted by utility) Issued By (To be inserted by P.U.C.)
Advice Letter No. 1815-W R. J. Sprowls Date Filed
Decision No. President Effective
Resolution No.
GOLDEN STATE WATER COMPANY (U 133 W)
630 E. FOOTHILL BLVD. - P.O. BOX 9016
SAN DIMAS, CALIFORNIA 91773-9016
A. Notice to Customers
1. In Writing
Revised Cal. P.U.C. Sheet No. 8676-W
Cancelling Revised Cal. P.U.C. Sheet No. 8610-W
Rule No. 8
Notices
Notice to a customer will normally be in writing. Depending on the type of notice, written
notice will either be delivered or mailed to the customer's last known address, except as
otherwise specified by the utility's tariffs.
2. Exception
In emergencies or when circumstances warrant, the utility, where feasible, will endeavor to
promptly notify the customer affected and may make such notification orally, either in
person or by telephone.
3. Notice of Discontinuance of Service of Residential Water Service for Nonpayment
a. The utility shall contact the residential customer of record at least 7 business days prior to
discontinuance by telephone or written notice.
1. Written notice shall be mailed to the address of the customer of residence to which
the residential service is provided. If the customer's address is not the address of the
property to which residential service is provided, the notice also shall be sent to the
service address with "Occupant" as the addressee. The notice shall include the
information prescribed in Rule No. 5. C.
2. Telephone notice shall be to the customer named on the account. In providing such
notice by telephone, the utility shall offer to: (i) provide customer with a written copy
of the utility's policy on discontinuation of service due to nonpayment; and (ii)
discuss options available to customer to avert discontinuance including alternative
payment schedules, deferred payments, minimum payments, procedures for
requesting amortization of the unpaid balance, and procedures to petition for bill
review and appeal.
If the utility is unable to make contact with the customer or an adult occupying
the residence by telephone, and written notice is returned as undeliverable, the utility
will make a good faith effort to visit the residence and leave (or make other
arrangements for placement in a conspicuous place) a notice as prescribed herein,
along with a written copy of the utility's policy on discontinuation of service for
nonpayment.
(Continued)
(To be inserted by utility) Issued By
Advice Letter No. 1815-W R. J. Sprowls Date Filed
Decision No. President Effective
Resolution No.
Page 1
(T)
(To be inserted by P.U.C.)
GOLDEN STATE WATER COMPANY (U 133 W)
630 E. FOOTHILL BLVD. - P.O. BOX 9016
SAN DIMAS, CALIFORNIA 91773-9016
Revised Cal. P.U.C. Sheet No. 8677-W
Cancelling Revised Cal. P.U.C. Sheet No. 8611-W
Page 2
A. Notice to Customers (Continued)
Rule No. 8
Notices
3. Notice of Discontinuance of Service of Residential Water Service for Nonpayment
b. The utility shall contact the residential occupants of a detached single-family dwelling, multi-
unit residential structure, mobilehorne park, or permanent residential structures in a labor
camp, where the owner, manager, or operator is listed by the utility as the customer of
record, as follows:
1. Where individually metered water service is provided, the utility will make every
good faith effort to inform the occupants by means of a notice at least 10 days
prior to any discontinuance, when the account is in arrears, that service will be
discontinued. In addition to including the information prescribed in Rule No. 5, the
notice will inform the occupants that, if the utility's verification and other
requirements are met, they have the right to become a customer, to whom the service
will then be billed, without being required to pay any amount which may be due to
the delinquent account.
2. Where master metered service is provided, the written notice will be at least 15 days
prior to discontinuance or service. The notice will be posted on the door of each
residential unit. If it is not reasonable or practical to post the notice on the door of
each residential unit, the utility will post two copies of the notice in each accessible
common area and at each point of access to the structure or structures.
3. Notice to occupants shall be independent of, and in addition to, other notice(s) as
may be prescribed in the utility's tariffs.
c. All notices of discontinuance for nonpayment relating to residential services will be in
English, the languages listed in Section 1632 of the Civil Code (Spanish, Chinese, Korean, (T)
Vietnamese, Tagalog), and any other language spoken by 10 percent or more of the customers (T)
in the utility's service area. The notice will include the information prescribed in Rule No.
5.C.
d. Procedures for the discontinuance and restoration of service are specified in Rule No. 11.
4. Notice of Discontinuance of All Other Services (Nonresidential) for Nonpayment
The utility shall make a reasonable attempt to contact: (i) the customer of record by
mailing a separate notice at least 10 days prior to discontinuance, or (ii) an adult person
on the customer's premises by telephone or in person at least 24 hours prior to any
discontinuance.
(Continued)
(To be inserted by utility) Issued By (To be inserted by P.U.C.)
Advice Letter No. 1815-W R. J. Sprowls Date Filed
Decision No. President Effective
Resolution No.
GOLDEN STATE WATER COMPANY (U 133 W) Revised Cal. P.U.C. Sheet No. 8678-W
630 E. FOOTHILL BLVD. - P.O. BOX 9016 Cancelling Revised Cal. P.U.C. Sheet No. 8613-W
SAN DIMAS, CALIFORNIA 91773-9016
Page 4
Table of Contents
Rules:
No. 1
Definitions
8664-W, 8665-W
(T)
No. 2
Description of Service
1570-W
No. 3
Application for Service
4975-W, 4976-W
No.4
Contracts
777-W
No. 5
Special Information Required on Forms
8673-W, 8674-W, 8675-W
(T)
No. 6
Establishment and Re-establishment of Credit
780-W
No. 7
Deposits
4802-W, 4803-W
No. 8
Notices
8676-W, 8677-W, 8612-W
(T)
No. 9
Rendering and Payment of Bills
6381-W, 6382-W, 7478-W
No. 10
Disputed Bills
8666-W, 8667-W
(T)
No. 11
Discontinuance and Restoration of Service
8597-W, 8598-W, 8668-W, 8669-W,
8670-W, 8671-W, 8603-W, 8604-W,
8605-W, 8672-W
(T)
No. 12
Information Available to Public
7011-W, 7012-W
No. 13
Temporary Service
793-W, 794-W
No. 14
Continuity of Service
795-W
No. 14.1
Mandatory Water Conservation Restrictions and
6870-W thru 6878-W
Rationing Plan
No. 15
Main Extensions
7483-W thru 7490, 7742-W, 7492-W,
7493-W, 7494-W, 7495-W, 8228-W,
No. 16
Service Connections, Meters and Customer's Facilities
8231-W thru 8235-W, 8401-W, 8237-W
8238-W, 8239-W, 8240-W, 8241-W
No. 17
Standards for Measurements of Service
2564-W
No. 18
Meter Tests and Adjustment of Bills for Meter Error
6647-W, 6648-W, 6649-W
No. 19
Service to Separate Premises and Multiple Units, and
2959-W, 8001-W
Resale of Water
No. 20
Water Conservation
7068-W
No. 21
Military Family Relief Program
4939-W, 4940-W, 4941-W
No. 22
Customer Information Sharing
5840-W
Sample Forms:
No. 3
Bill For Service
6833-W, 6834-W
No. 4
Reminder Notice
6394-W
No. 6
Notice of Termination
6120-W
No. 7
Notice of Termination, Backflow Prevention Assembly
7051-W
Violation
No. 8
Fire Flow Test Application
7660-W
No. 14
Uniform Fire Hydrant Service Agreement
2449-W, 2450-W, 2451-W, 2452-W
No. 15
Main Extension Contract - Individuals
5738-W
No. 16
Main Extension Contract
5739-W, 5740-W, 5741-W
No. 17
Income Tax Component of Contribution Agreement
8242-W, 8243-W
No. 18
Waste of Water Notice
6985-W
No. 19
Customer Service Door Notice
6986-W
No. 20
California Alternate Rate for Water Application/Notice
8288-W
No. 24
Confidentiality and Non -Disclosure Agreement
5841-W, 5842-W, 5843-W
(To be inserted by utility)
Advice Letter No. 1815-W
Decision No.
Issued By
R. J. Sprowls
President
Date Filed
Effective
Resolution No.
(To be inserted by P.U.C.)
GOLDEN STATE WATER COMPANY (U 133 W) Revised Cal. P.U.C. Sheet No. 8679-W
630 E. FOOTHILL BLVD. - P.O. BOX 9016 Cancelling Revised Cal. P.U.C. Sheet No. 8663-W
SAN DIMAS, CALIFORNIA 91773-9016
Page 1
Table of Contents
s
The following tariff sheets contain all effective rates and rules affecting rates and service of the utility, together with information relating thereto:
Subiect Matter of Sheet
Title Page
Table of Contents
Sheet No.
4905-W
8679-W, 8662-W, 8661-W, 8678-W (T)
Preliminary Statements: 8370-W, 7005-W, 3140-W, 3141-W, 3142-W, 6940-W, 5096-W*, 5097-W*, 5102-W, 5223-W, 5322-W, 6477-W, 6478-W,
6479-W, 7075-W, 7076-W, 5607-W, 5848-W, 5937-W, 6101-W, 6103-W, 6123-W, 6225-W, 6475-W, 6559-W, 6652-W, 6858-W, 7129-W, 6938-W,
7368-W, 7441-W, 7442-W, 7451-W, 7481-W, 7728-W, 7730-W, 7747-W, 7748-W, 7749-W, 7750-W, 7756-W, 7994-W, 8007-W, 8246-W, 8365-W,
8366-W, 8367-W, 8418-W, 8419-W, 8494-W, 8495-W
Tariff Area Maps:
Arden - Cordova
Arden
6837-W
Cordova
6838-W
Barstow
5560-W
Bay,
8189-W
Calipatria-Niland
6846-W
Clearlake
6839-W
Claremont
8487-W
Desert
Morongo Valley
8223-W, 6427-W
Apple Valley North
5802-W
Apple Valley South
8221-W
Desert View
8222-W
Lucerne Vallev
5805-W
Los Osos
Edna Road
8198-W
Los Osos
5253-W
Metropolitan
Artesia
8292-W
Norwalk
7732-W
Bell -Bell Gardens
6675-W
Florence -Graham
8294-W
Hollydale
8295-W
Culver Citv
8293-W
Southwest
8196-W
Willowbrook
6842-W
Orange County
Bolsa Chica
4381-W
Cowan Heights
8251-W
Cvpress-Los Alamitos -Stanton
8252-W
Placentia-Yorba Linda
6844-W
San Dimas 8226-W
San Gabriel Valley
South Arcadia
8285-W
South San Gabriel
8005-W
Santa Maria
Cypress Ridge
8254-W
Lake Marie
5705-W
Orcutt
5558-W
Sisquoc
5257-W
Tanglewood
8638-W
Nipomo
8637-W
Simi Valley
8639-W
Wrightwood
6428-W
(Continued)
(To be inserted by utility) Issued By (To be inserted by P.U.C.)
Advice Letter No. 1815-W R. J. Sprowls Date Filed
Decision No. President Effective
Resolution No.
VERIFICATION
I am Vice President of Regulatory Affairs for, and an officer of, Golden State Water
Company ("GSWC"), and am authorized to make this verification on its behalf with
respect to GCWC's written policy on discontinuation of residential service for
nonpayment.
I verify that GSWC's written policy pertaining to the Water Shutoff Protection Act
complies with the provisions thereof. The foregoing statement is true of my own
knowledge.
I declare under penalty of perjury that the foregoing is true and correct.
Executed on this 3nd day of April 2020, at San Dimas, California.
A/ Keitli Szvitzer
Keith Switzer
Vice President, Regulatory Affairs
Golden State Water Company
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 - SERVICE LIST
Sacramento Suburban Water Dist.
3701 Marconi Avenue —Suite 100
Sacramento, CA 95821
HHernandez(a)sswd.orq
DYork(a)sswd.orq
Carmichael Water District
7837 Fair Oaks Blvd.
Carmichael, CA 95608-2405
Cypress Ridge Owner's Association
Attn: President
1400 Madonna Road
San Luis Obisbo, CA 93405
Corv.Bauer(cDmanaqementtrust.com
City of Folsom
50 Natoma Street
Folsom, CA 95630
Director
Sacramento County Water Agency
827-71h Street, Room 301
Sacramento, CA 95814
DWRexecsecretarv(o)saccountv. net
Bay Point Municipal Advisory Council
3105 Willow Pass Road
Bay Point, CA 94565-3149
Contra Costa Water District
P. O. Box H2O
Concord, CA 94520
Diablo Water District
P. O. Box 127
Raley's Shopping Center — 2107 Main Street
Oakley, CA 94561-0127
Dmuelrath(a)diablowater.orq
cbelleci(a)diablowater.orct
City of Martinez
525 Henrietta Avenue
Martinez, CA 94553
Citrus Heights Water District
6230 Sylvan Road
Citrus Heights, CA 95610
California -American Water Co.
4701 Beloit Drive
Sacramento, CA 95838-2434
ca.rates(o)amwater.com
Fair Oaks Water District
10317 Fairoaks Blvd.
Fairoaks, CA 95628
Orange Vale Water Co
P. O. Box 620800
9031 Central Avenue
Orange Vale, CA 95662
swilcox(a),oranqevalewater.com
City of Antioch
P. O. Box 5007
Antioch, CA 94531
City of Brentwood
Public Works Operations
Eric Brennen, Water Operations Manager
2201 Elkins Way
Brentwood, CA 94513
Contra Costa County
Chief Assistant Clerk of the Board
651 Pine Street, Room 106
Martinez, CA 94553
Jam i. nar)ier(a),cob.cccountv. us
Richard Lou, Principal Management Analyst
East Bay Municipal Utility District
375— 1 11h Street, MS#804
Oakland, CA 94607
Rlou(a)ebmud.com
Highlands Water Company
14580 Lakeshore Drive
Clearlake, CA 95422-8100
Page 1 of 12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 - SERVICE LIST
Konocti County Water District
15844 — 351h Street
Clearlake, CA 95422
kcwd((Dmchsi-com
Arroyo Grande Municipal Water Dept.
P.O. Box 550
Arroyo Grande, CA 93420
stavior(d)arrovoqrande.ora
Cambria Community Services Dist.
1316 Tamson Drive — Suite 201
P.O. Box 65
Cambria, CA 93428
Los Osos CSD
2122 - 9th Street
Los Osos, CA 93402
S & T Mutual Water Co.
P.O. Box 6391
Los Osos, CA 93412
STMutualwater(a)qmail.com
Nipomo Community Services Dist.
147 S. Wilson Street
Nipomo, CA 93444-0326
Mlqlesias(cDncsd.ca.qov
Calleguas Municipal Water District
2100 Olsen Road
Thousand Oaks, CA 91360
stavlor(c)callequas.com
City Clerk
City of Clearlake
14050 Olympic Drive
Clearlake, CA 95422
mswanson(a clearlake.ca.us
City Attorney & City Clerk
City of Santa Maria
110 East Cook Street
Santa Maria, CA 93454
rciarietzCcDci.santa-maria.ca.us
Ds i ncoa. citvofsantam aria. ora
County Clerk
County of Sacramento
720 9th Street
Sacramento, CA 95814
Local Agency Formation Commission
P. O. Box 2694
Granite Bay, CA 95746
i.benoit4(@icloud.com
Avila Beach Community Service District
P 0 Box 309
191 San Miguel Street
Avila Beach, CA 93424
avilacsd(a),qmail.com
Community Services District
P. O. Box 6064
Los Osos, CA 93412
Morro Bay City Water (City Hall)
595 Harbor Blvd.
Morro Bay, CA 93442
rlivick(cbmorrobavca.qov
San Luis Obispo City Water
879 Morro Street
San Luis Obispo, CA 93403
City of Santa Maria
2065 East Main Street
Santa Maria, CA 93454
lmlonwaci.santa-maria.ca.us
City Attorney
City of Clearlake
14050 Olympic Drive
Clearlake, CA 95422
City Clerk & City Attorney
City of Guadalupe
918 Obispo Street
Guadalupe, CA 93434
City Clerk & City Attorney
City of Simi Valley
2929 Tapo Canyon Road
Simi Valley, CA 93065
County Clerk
County of San Luis Obispo
1055 Monterey Street - #D-120
San Luis Obispo, CA 93408
Page 2 of 12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 — SERVICE LIST
Department of Water Resources
Steve Pedretti.Division Chief
827 TmStreet, Room 301
Gaonamento, CA 05814
DVVRoxocaecnetarv(o),00ccpuntv.nmt
County Counsel
1O5East AnopomuStreet,
Santa Barbara, CA 83101
LAFC0
1O42Pacific Street, Suite A
San Luis Obispo, CA 93401
City ofBellflower
Water Department
1GG00Civic Center Drive
Bellflower, CA 90786
RStover(a-)beUOower.urA
City ofDowney
Director ofPublic Works
P. (]. BuxA0241'7O1S
Downey, CA 90241
City ofHuntington Park
Water Department
S55UMiles Street
Huntington Park, CA 00255
City cfLakewood
Water Department
P.O.Box 220
Lakewood, CA 00714'0220
County Counsel
County o7San Luis Obispo
County Government Center -#0-320
San Luis Obispo, CA 03408
JohnFamkopf, Senior Vice President
Rm.2U1 N|LTONFARNKOPF& HOBSON,LLC
2175N.California Blvd — Suite 900
Walnut Creek, CA 94506
jfarnkopf(a)hfh-connu|tonta.00m
Honorable Mayor Eric Gormatti
City ofLos Angeles
2O0N.Spring Street — Room 3O3
Los Angeles, CA 90012
City ofNorwalk
Water Department
12700Norwalk Blvd.
Norwalk, CA 90650
Santa BarbmraLAFCO
10SE.Amapamu-Room 406
Santa Barbara, CA 93101
City mfCerritos
Water Department
P.D. Box313O
Cerritos, CA 90783
City mfHawthorne
4455VV.126mStreet
Hawthorne, CA 90250
City m7Inglewood
One Manchester Blvd. ' Suite 000
P.O.Box 8500
Inglewood, CA 00301
Long Beach Water Department
Chris Garner, General Manager
18U0E.VVand|uwRoad
Long Beach, CA 00807
City mfLos Angeles
Department ofWater & Power
P{]Box 51111
Los Angeles, CA 00851'0100
City mfParamount
Water Department
— Room #5 1642UColorado Street
Paramount, CA 00723
oho(cb.oaramountoitv.uom
City of Santa FmSprings
Water Department
1173SE.Telegraph Road
Santa FeSprings, CA 90670
City ofSouth Gate
Water Department
8650 California E8nuet
South Gate, CA 90280
ndiokevCd)oocjaio»m
dtorreaCa).aoqaieum
Page 3uf12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 - SERVICE LIST
City ofTorrance
Water Department
3031Torrance Blvd.
Torrance, CA 90503
California Water Service Co.
2632 West 237t^Street
Torrance, CA 00505-5272
Liberty Utilities
Q75OWashburn Road
Downey, CA 90241
Maywood Mutual Water ' No. 2
3521 East S|auoonStreet
Maywood, CA 90270
Orchard Dale County
Water District
13810East Telegraph Road
Whittier, CA 90804
nai|vett(d).odwd.om
ecamtanoda0),odwd.onq
K41iakevVo).odwdorq
Sam Gabriel Valley Water Co.
11142Garvey Avenue
BMonte, CA 91733
dadeUoaa(c)eqmwater.com
Tract i80-Mutual Water Co.
4b44E.Florence Avenue
Cudahy, CA 00201
Tract1OU(cDhotmaiicom
Central Basin K8VV0
General Manager
G252Telegraph Road
Commerce, CA 90040-2512
Hilda Solis — 1st District
L.A. County Board of Supervisors
856Kenneth Hahn Hall ofAdmin
SO0West Temple Street
Los Angeles, CA 00012
City m7Whittier
13230Penn Street
Whittier, CA 90602
California Water Service
Rancho Dominguez District
2632West 237mStreet
Torrance, CA 90505-5272
hvvind(a)oa|vvater.00m
Maywood Mutual Water - No. 1
S053Gifford Street
Huntington Park, CA 90255
Maywood Mutual Water ' No. 3
8151 Heliotrope Avenue
Maywood, CA 90270-3418
Pico County Water District
P.D.Box 758
Pico Rivera, CA 00680'0768
Robert Kelly, VPofRegulatory Affairs
Suburban Water Systems
1325N.Grand Avenue, Suite 100
Covina, CA 91724-4044
Water Replenishment District
General Manager
4O40Paramount Blvd.
Lakewood, CA 00712-4127
West BaminMVV0
Ju|iaFrazier-Mathews—ExecutiveAsst.
Patrick Shei|do—General Manager
1714US.Avalon Blvd. — Suite 210
Carson, CA 80746-1200
Ju|ieF(a)weaibaain.urq
Mark Ridley -Thomas —2ndDistrict
L. A. County Board of Supervisors
Room 868 - Hall of Administration
5O0West Temple Street
Los Angeles, CA 00012
K4arkrid|ev-thnmas((D,bos]aoountv.qov
kka0nna(@.boo.1anoun\v.nov
Page 4uf12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 — SERVICE LIST
City Attorney & City Clerk
City ofArtesia
18747C|ankada|oAvenue
Artesia, CA 80701
City Manager
City ofBell Gardens
710US.Garfield Avenue
Bell Gardens, CA 90201
noimonian(DbeUqardenn.onl
ioropoza(d)be||qardena.onq
ao|arkCc)be||qandene.orq
City Attorney & City Clerk
City of Cerritos
P.O. Box 3130
Cenihoe, CA 90703
Acting City Manager & City Clerk
City ofCudahy
G250Santa Ana Street
Cudahy, CA 90201
mniehizeki6�uityofuudahyua.qov
City Attorney & City Clerk
City cfDowney
11111 Brookshire Avenue
Downey, CA 00241
citvo|erk(c)dovvnmvoa.00v
City Clark
City ofGardena
1700VV. 182n^ Street
Gardena, CA 90247
cityc|erk(a)ci.qandena.00.ue
City Attorney & City Clerk
City cfHawthorne
4460VV.126mStreet
Hawthorne, CA 00258
City Attorney & City Clerk
City ofInglewood
One Manchester Blvd.
P[)Box S500
Inglewood, CA 90301
City Attorney, Clerk &Manager
City ofBell
033OPine Avenue
Bell, CA 90201
Dal eoxim(a)awamnmmm.corn - Dale memmm
ABustamume(o-),QtvofBeoorn-City Clerk
|ohoi(cD,oitvofb*x.orq-Jackie Choi
City Attorney & City Clerk
City mfCarson
701 E. Carson Street
Carson, CA 90745
City Attorney & City Clerk
City mfCompton
205VV.Willowbrook Avenue
Compton, CA 90220
coornvvm||(c)comPtonoity.oro
City Attorney & City Clerk
City mfCulver City
y770Culver Blvd.
Culver City, CA 90220
Cih/.o|erk(cb.ou|veroityonl
Citv.atturnev(a)cu|veroity.orq
City Attorney & City Clerk
City mfE|Segundo
350 [Wain Street
BSegundo, CA 90245
City Attorney &City Clerk
City mfHawaiian Gardens
21815Pioneer Blvd.
Hawaiian Gardens, CA 90710
City Clerk
City mfHuntington Park
6G5OMiles Avenue
Huntington Park, CA 00255
City Clerk
City mfLakewood
5050N.Clark Avenue
Lakewood, CA 90714
Page nuf12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 - SERVICE LIST
City Attorney & City Clerk City Attorney & City Clerk
City ofLaMirada City mfLmvvnda|m
13700LaMirada Blvd. 14717Burin Avenue
LaMirada, CA 80638 Lavvnda|e.CA 00260
City Clerk City Attorney & City Clerk
City ofLong Beach City of Norwalk
333Ocean Boulevard 12700Norwalk Blvd.
Long Beach, CA 90802 Norwalk, CA 90650
oityo|ark(a-)|onqbeach. qov
City Attorney & City Clerk City Attorney & City Clerk
City ofParamount City mfSanta Fe Springs
16400S.Colorado Avenue 11710E. Telegraph Road
Paramount, CA 00723 Santa FeSprings, CA 00670
JCavVnauqh(cbCavaneuoh|avvomt janmbnartinez(d)santdfesphnqm.onp
City Attorney & City Clerk County Clerk
City ofSouth Gate County mfLos Angeles
8050California Avenue 12400Imperial Highway
South Gate, CA 00280 Norwalk, CA 90850
County Clerk County Counsel
County ofOrange City mfOrange
12Civic Center Plaza 333VV.Santa Ana 0vd..4mFloor
Santa Ana, CA 92702 Santa Ana, CA 92701
County qfLAWaterworks Dist. Apple Valley Ranchos Water Co.
23533West Civic Center Way Tony Pannm—General Manager
Malibu, CA 90265 21760Ottawa Road
Attn: Mark Carney P.{}.Box 7OO5
drydman(a)dmw]moounty.qov Apple Valley, CA 92308
Director pfPublic Services Barlen Mutual Water
Town ofApple Valley P.O.Box 77
1405bDale Evans Parkway Barstow, CA 02311
Apple Valley, CA 92307 barienwater(c)hotmaii.com
California Department ofCorrections California Dept. ofForestry
P.O.Box 5001 71O5Airway Drive
7O1HBlair Road Yucca Valley, CA 92284
Ca|ipairia.CA 92233
California Dept of Forestry Ndqtn» County Water
3800N. Sierra Way P.O.Box 5U01
San Bernardino, CA 02405 ViotorviUo.CA 02393-5001
Daggett Community Service East Orange County Water
P.O. Box308 185N.McPherson Road
Daggett, CA 02327 Orange, CA 02860-3720
|oh|und(a)eonwd.00m
eooh20(a-),eomwd.00m
Page 8uf12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 — SERVICE LIST
East Pasadena Water Co.
3725 Mountain View Avenue
Pasadena, CA 91107
Larrv(a)eiDwater.com
Jurg Heuberger, CEP, Executive Officer
LAFCO
1122 W. State Street, Suite D
El Centro, CA 92243-2840
Local Agency Formation Commission
215 North D Street — Suite 204
San Bernardino, CA 92415-0490
lafco(a)lafco.sbcountv.aov
Morongo Valley Community
Service Distribution
P.O. Box 46
Morongo Valley, CA 92256
Rancheritos Water Co.
P. O. Box 348
Apple Valley, CA 92307
RMWC1954Ca)qmail.com
Seeley County Water District
P. O. Box 161
Seeley, CA 92273
Sheep Creek Water Company
P. O. Box 291820
Phelan, CA 92329-1820
Attn: Chris Cummings
sheer)creek(o)verizon. net
Twentynine Palms Water District
72401 Hatch Road
P.O. Box 1735
Twentynine Palms, CA 92277
RKolisz(d)29PalmsWater.orq
Walnut Valley Water District
271 S. Brea Canyon Road
Walnut, CA 91789
Water Issues Committee
Wrightwood Property Owners Assoc.
P.O. Box 487
Wrightwood, CA 92397
City of Arcadia Water Co.
P. O. Box 60021
240 W. Huntington Drive
Arcadia, CA 91066-6021
ttait(a-)ci.arcadia.ca.us
Raymond Castillo, Chairman
County Administration Center
940 W. Main Street - #209
El Centro, CA 92243-2871
Juniper Riviera CWD
P.O. Box 386
Apple Valley, CA 92307
J rcwd(a).basicisr). net
Mariana Ranchos County Water District
9600 Manzanita Street
Apple Valley, CA 92308
MarianaCWD(a)mrcwd.orci
Navajo Mutual Water Company
P. O. Box 392
Apple Valley, CA 92307
Gmnmwc(a),qmail.com
San Gabriel County Water Co.
8366 Grand Avenue
Rosemead, CA 91770
Jim(cbsqcwd.com
Serrano Water Dist. — Villa Park
18021 East Lincoln Street
Villa Park, CA 92667
Sunny Slope Water Co.
1040 El Campo Drive
Pasadena, CA 91107-5506
Ken(o)SunnvSloiDeWaterComr)anv.com
Karen(a�SunnvSloiDeWaterComr)anv.com
Victor Valley Water District
14343 Civic Drive
P 0 Box 5001
Victorville, CA 92392
Westmorland Water Company
P.O. Box 698
Westmorland, CA 92281
City of Anaheim
City Clerk's Office
200 S. Anaheim Blvd. — Suite 217
Anaheim, CA 92805
City of Alhambra Utilities Dept.
111 S. First Avenue
Alhambra, CA 91801
Page 7 of 12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 - SERVICE LIST
City ofBraw|ey Water Co.
400 Main Street
Qraw|ay.CA 02227
TSu|cido(@bnavv|uv-cm.Qov
City ofBuena Park
665UBeach Boulevard
Buena Park, CA 00620
Fqutiorroz(a)BuonaPark.00m
City ofCovina
534BonenoaAvenue
Covina, CA 91723'2190
City Attorney
City ofE|Monte
11333Valley Blvd.
E|Monte, CA 91732
cmome|ev(o)m|monka.ca.qov
City ofGarden Grove
13802NawhopaStreet
Garden Grove, CA 92643
Zackb(o)oi.oapden'qrove. ca. us
Heber Public Utility District
P.O.Box H
Heber, CA 92249
City ofImperial
Water Department
420S.Imperial Avenue
Imperial, CA 92251
City ofLmVerne
Water Department
388U^D^Street
LaVerne, CA 01750
City ofMonterey Park Water Co.
32OVV.Newmark Avenue
Monterey Park, CA 91754
City pfMonrovia Water Company
415S.Ivy Avenue
Monrovia, CA 91010
City m7Brea
Water Department
#1 Civic Center Drive
Brea, CA 82621
City mfCalexico Water Co.
608 Heber Avenue
Calexico, CA 92231
City mfBCentro Water Co.
307VV.Brighton Avenue
BCentro, CA 02243
City mJFullerton Water
Fullerton Water Department
303VV.Commonwealth Avenue
Fullerton, CA 02631
qorh(@,oifuUmdun.ca.ua
City mfGlendora
116East Foothill Blvd.
Glendora, CA 01740
City mfHesperia
Water Department
07O0Seventh Avenue
Hesperia, CA 9234E
iwyman(@oityofheapehaua
City ofLmPalma
7822Walker Street
LaPalma, CA 00623
Attn: Jeff Moneda, PW Director
Monte Vista Water District
1O575Central Avenue
Montclair, CA 91763
City Attorney
City mfMonterey Park
2000VV.Olive Avenue, Suite 500
Burbank, CA 01505
Kberqor(@hons|ev|avvqrouo.00m
City ofOrange
Water Department
189 South Water Street
Orange, CA 92806
idafnanreaou(a-)cityoforanqe.orq
Page 8uf12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 — SERVICE LIST
City ofSanta Ana Water
2UCivic Center Plaza
Santa Ana, CA 02702
rvhonnondez(Dsmnte-ane.oro
City ofSeal Beach
2118m Street
Seal Beach, CA 00740
City ofWest Covina
Water Department
825S.Sunset Avenue
West Covina, CA 91700
Steve Conklin, Acting General Manager
YorbaLinda Water District
1717E. Mixa|umaAvanue
Placentia, CA 02870
SoonkUn(o)vlwd.com
City Attorney
City ofBarstow
222 E. Mountain View Street
Barstow, CA 02311
City Attorney
City of Claremont
P.O. Box88O
Claremont, CA 01711
City Attorney
City ofCypress
5275Orange Avenue
Cypress, CA 00630
City ofBMonte
11333Valley Blvd.
BMonte, CA 01731
City Attorney
City ofLaPalma
7822Walker Street
LaPalma, CA 90080
City mfSan Dimas
245E. Bonita Avenue
San Dimas, CA 91773
City mfUpland
Water Department
460N. Euclid Street
Upland, CA 81786
RHoeminoCcD,ciuo|and.oeuu
JRob|ouC@,dup|ond.ua.uo
MMudhzCcDoiuo|and.uauo
City mfWestminster
8200Westminster Blvd.
Westminster, CA 92683
smi||er(@wmotminatepoa.Qov
City Attorney
City mfArcadia
240West Huntington Drive
Arcadia, CA 91006
ci\vaUumevq*nem|mai|box(a�.oi.amadia.ca.ue
City Attorney
Oswalt & Associates
Mr. William (8ill)Smerdon
P0Box 807
Imperial, CA 02251
City Attorney
City mfCovina
125 E. College Street
Covina, CA 01723
City Attorney
City mfDuarte
1S00Huntington Drive
Duarte, CA 01010
ime|ohinq(a)ruimn.com
City Attorney
City mfIrwindale
5O5ON.Irwindale Avenue
Irwindale, CA 01708
City Attorney
City mfLa Verne
30S0'D'Street
LaVerne, CA 81750
Page 8uf12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 - SERVICE LIST
Administrative Services Director
City ofLos Alamitos
3101 Kab*UaAvenuo
Los Alamitos, CA90720
City Attorney
City ofMontclair
5111 Benito Avenue
Montclair, CA 91763
Der robbinsholdawavC@verizon. net
City Attorney
City ofOrange
3O0E.Chapman Avenue
Orange, CA 92668
City ofPomona
505S. GanuyAvanue
Pomona, CA 91766
Rozo|uia out|eY(a)cipomona.uaua
City Attorney, BonifacioGancia
City ofRosemead
8838E.Valley Blvd.
Rosemead, CA 91770
City Attorney
City ofSan Gabriel
425 G. Mission Drive
San Gabriel, CA 91776
City Attorney
City of Stanton
780UKaheUaAvenue
Stanton, CA 90680
City Manager
City ofYorbaLinda
4845Casa Loma Avenue
YorboLinda, CA 02980-3304
City Clerk
City xfBarstow
222 E. Mountain View St— Suite
Barstow, CA 92311
City Attorney
City of Monrovia
415South Ivy Avenue
Monrovia, CA 91016
City Attorney, Karl H.Berger
City of Monterey Park
2G00VV.Olive Avenue, Suite 580
Burbank, CA01505
kberqer(a)hena|ey|owqroup.00m
City Attorney
City mfPlacentia
401 E. Chapman Avenue
Placentia, CA 02870
Interim Water Resources 0|rmotmr
City of Pomona
148N.Huntington Street
Pomona, CA 91788
Robert DeL000h(a),oipomuno.om.ua
Assistant City Manager
City mfSan Dimas
245E. Bonita Avenue
San Dimas, CA 01773
kdunan(o)ciean-dimoe.oa.ue
City Attorney
City mfSeal Beach
211 8mStn*et
Seal Beach, CA 90740
qbarnovv(c)nwo|avv.com
City Attorney
City mfTemple City
0701 Las Tunas Drive
Temple City, CA 01780
City Council
City mfCa|ipatria
125North Park Avenue
Ca|ipatria.CA 82233
City Clerk
City mfClaremont
P.O.Box 880
Claremont, CA 01711
Page 1Ouf12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 - SERVICE LIST
Community Services Director City Clerk
City ofClaremont City of Covina
1616Monte Vista Avenue 125E.College Street
Claremont, CA 01711 Covina, CA 91723
City Clerk
Deputy City Clerk
City ofCypress
City cfDuarte
5275Orange Avenue
16O0Huntington Drive
Cypress, CA 90630
Duarte, CA 01010
adm(o)oyprena.oa.ua
hernenakaren(a)aooeneduarta.00m
City Clerk City Clerk
City ofBMonte City mfIrwindale
11333Valley Blvd. 5O50N.Irwindale Avenue
E|Monte, CA 01731 Irwindale, CA 01708
Linda K(a),ciimwindu|e.oaue
City Clerk City Clerk
City ofLmPalma City mfLmVerne
7822Walker Street 3660'O'Street
LaPalma, CA 90880 LaVerne, CA 01750
City Clerk City Clark
City ofLos Alamitos City mJMonrovia
2191 Kaba||aAvanue 415S.Ivy Avenue
Los Alamitos, CA 90720 Monrovia, CA 01016
VVOintanar(o),ci&mfloaa|amitoaorp
City Clerk City Clerk
City ofMontclair City mfOrange
5111 Benito Avenue 3OUE.Chapman Avenue
Montclair, CA 91783 Chapman, CA 02888
City Clerk
City mfRosemead
City ofPlacentia
883DValley Blvd.
401 E.Chapman Avenue
Rosemead, CA 01770
Placentia, CA 02870
EHernondez()CitvofRosemmmd.ora
NHaworth (cDCitynfRoeememdonl
City Clerk's Department
City Clerk
City ofSan Gabriel
City ofSeal Beach
425S. Mission Drive
211 8mStneot
San Gabriel, C/\ 91776
Seal Beach, CA 90740
CiLvC|erk(d).aoch.orq
pGmn0000(cDmoa|uomvxomoov
TK*|sov(o)soa|uoavhua.00v
City Clerk, Patricia Vazquez City Manager
City of Stanton City ofTemple City
7800Kab*||aAvenue 0701 Las Tunas Drive
Stanton, CA 80080 Temple City, CA 81780
nvozouez(cDoi.utanton.ca.un
Page 11uf12
GOLDEN STATE WATER COMPANY
REGION 1, 2 & 3 - SERVICE LIST
County Counsel
County of San Bernardino
385 N. Arrowhead Avenue, 2nd Floor
San Bernardino, CA 92415-0140
Chamber President
Niland Chamber of Commerce
P. O. Box 97
Niland, CA 92257
County Counsel
County of Los Angeles
500 W. Temple Street — 5t" Floor
Los Angeles, CA 90012
Scott Blaising
Braun Blaising McLaughlin & Smith PC
915 L Street, Suite 1270
Sacramento, CA 95814
blaisinq(o),braunlegal.com
Naval Facilities Engineering Command
Rea D. Estrella
Southwest Division
1220 Pacific Highway
San Diego, CA 92132
Rea.estrella a()navv.mil
Liberty Utilities (California)
9750 Washburn Road
Downey, CA 90241
AdviceLetterService(a-)LibertvUtilities.com
City Clerk
City of Yorba Linda
4845 Casa Loma Avenue
Yorba Linda, CA 92686
County of San Bernardino
Water & Sanitation Area
P.O. Box 5004
Victorville, CA 92393-5004
Michael Kent
Contra Costa Health Services
597 Center Avenue, Suite 320
Martinez, CA 94553-4635
Fred G. Yanney
Yanney Law Office
17409 Marquardt Ave., Unit C-4
Cerritos, CA 90703
FredYannev(@gmall.com
Megan Somogyi
Goodin, MacBride, Squeri & Day, LLP
505 Sansome Street, Suite 900
San Francisco, CA 94111
MSomogv(aaoodinmacbride.com
County of Ventura
800 S. Victoria Street
Ventura, CA 93009
Page 12 of 12