HomeMy WebLinkAbout1814-W Notice Emergency Disaster Relief Customer Outreach Plan (Outreach Plan) and CEMA ActivationCALIFORNIA PUBLIC UTILITIES COMMISSION
WATER DIVISION
Advice Letter Cover Sheet
3/19/2020 or
Utility Name: GOLDEN STATE WATER COMPANY Date Mailed to Service List: shortly thereafter
District: COMPANY -WIDE
CPUC Utility #: 133 W
Advice Letter #: 1814-W
Tier nx 1 02 03 0 Compliance
GSWC Preliminary Statement HHH and
March 4, 2020 State Of Emergency
Declaration by Governor Gavin
Authorization Newsom
Description: Request to activate a Catastrophic Event Memorandum
Account for COVID-19.
Protest Deadline (201h Day):
4/7/2020
Review Deadline (301h Day):
4/17/2020
Requested Effective Date:
3/4/2020
Rate Impact: N/A
The protest or response deadline for this advice letter is 20 days from the date that this advice letter was mailed to the service
list. Please see the "Response or Protest" section in the advice letter for more information.
Utility Contact: Ronald Moore
Phone: (909) 394-3600 x 682
Email: rkmoore@,2swater.com
Water Division
Contact: Tariff Unit
Phone: (415) 703-1133
Email: Water. Division@cpuc.ca. Qov
I I APPROVED
1M=
Utility Contact: Nguyen Quan
Phone: (909) 394-3600 x 664
Email: iiquan@�swater.com
I YMT-HDRAWN [ I REJECTED '
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Advice Letter No. 1814-W (133 W)
=30777-7577=77% ater Company (-- GFUTZ-77 Fereby transmits one original anct ttiree contormect
copies of its Emergency Disaster Relief Customer Outreach Plan ("Outreach Plan7) and is
notifying the California Public Utilities Commission ("Commission") of its activation of a
Catastrophic Event Memorandum Account ("CEMA"'), as a result of the Governor of the
State of California's March 4, 2020 Proclamation of a State of Emergency ("SOE") concerning
the outbreak of the Novel Coronavirus ('"COVID-19").
BACKGROUND
On March 4, 2020, California Governor Gavin Newsom declared a SOE for the State of
California, in order to combat and minimize the threat of COVID-19. GSWC, acting as a
responsible public utility, continues to carefully monitor the rapidly evolving situation
regarding COVID-19. Protecting our customers and our employees during this time is our
primary focus. GSWC realizes that the availability of water service is essential for health
and welfare. GSWC puts the health and safety of our customers and employees first and
all decisions concerning COVID-19 will continue to have that commitment top of mind.
GSWC stays committed to providing safe and reliable water service to its customers
throughout this unprecedented time. An entire copy of the State of Emergency
Proclamation is attached to this advice letter. See Attachment A.
Pursuant to Commission Decision No. ("D.") 19-07-015, dated July 11, 2019, GSWC has
activated its Outreach Plan. GSWC's Outreach Plan is designed to ensure that its utility
customers, who experience a housing or financial crisis due to a disaster, keep water
services and receive financial support in the wake of a disaster. Specifically, Ordering
Paragraph Nos. 9 and 10 in D.19-07-015 states,
9. In the event the Governor of California or the President of the United States declares a
state Of emergency because a disaster has either resulted in the loss or disruption of the
delivery or receipt of utility service andlor resulted in the degradation of the quality of
utility service, all Class -A Water utilities (California Water Service Company, California
American Water Company, Golden State Water Company, Great Oaks Water Company,
Liberty Utilities (Apple Valley Ranchos Water, and Park Water), San Jose Water
Company, San Gabriel Valley Water Company, and Suburban Water Systems as 111ell as
all Class-13 utilities (Fruitridge Vista Water Company, Bakman Water Company, Del Oro
Water Company, East Pasadena Water Company, Santa Catalina Island Water (a division
of Southern California Edison Company), and Alco Water Service).) shall file a Tier 1
Advice Letter within 15 days of the Governor's or the President of the United States state
Of emergency proclamation reporting compliance unth implementing this Decision's
mandated emergency customer protections and outreach activities.
Advice Letter No. 1814-W -2- March 19, 2020
10. All Class -A Water utilities (California Water Service Company, California American
Water Company, Golden State Water Company, Great Oaks Water Company, Liberty
Utilities (Apple Valley Ranchos Water, and Park Water), San Jose Water Company, San
Gabriel Valley Water Company, and Suburban Water Systems as zt7ell as all Class-B
Water utilities (Fruitridge Vista Water Company, Bakinan Water Company, Del Oro
Water Company, East Pasadena Water Company, Santa Catalina Island Water (a division
of Southern California Edison Company), and Alco Water Service).) shall track the
associated costs with the emergency customer protections in the respective Catastrophic
Event Memorandum Accounts and extend their applicability of those memorandum
accounts to costs for implementing customer protections for all disasters in itihich the
Governor of California or the President of the United States has declared a state Of
emergency. Catastrophic Event Memorandum Accounts or Emergency Customer
Protections Memorandum Account tariff language must specifij that entries in the account
u7ill be segregated by qualifijing event. Costs for emergency customer protection activities
should be recovered across each utility's entire customer base and the zi)ater and sewer
utilities stated above, shall make any necessary tariff changes in accordance u4th the advice
letter procedures prescribed by General Order 96-B.
97- =— anct a ctratt o 1 gency us omer To ec ion o ice
T 71 I f 'fa n
that is being sent to customers are provided herein as Attachment B and Attachment C.
COMPLIANCE
Pursuant to D.19-07-015, GSWC's robust Outreach Plan is in effect. GSWC understands thit
importance of ensuring all of its water customers are aware of emergency customer
protections during this time of crisis, and that customers have equal access to these
protections. GSWC is committed to proactively informing its customers, via education and
outreach in various languages, as specified in Ordering Paragraph No. 13, of the protections
afforded to them during this time. GSWC is taking the following actions to protect the well-
being of our customer and employees, alike:
- To minimize personal contact, Golden State is closing its Customer Service Offices
to the public, effective Tuesday, March 17, 2020. Customers and stakeholders will
be notified via a combination of social media, direct emails/letters, bill messages
and door signs at each customer service office. Customer service staff remain
available to support customers via phone, email, and online, and for service calls.
- As the availability of water service is essential for health and welfare, we are
temporarily suspending shutoffs for non-payment until further notice. The
suspension will be reevaluated regularly.
- All non -essential business travel and participation in large meetings or public
events has been suspended.
- We are encouraging all employees to telecommute from home and refrain from
going to any of our facilities. Critical infrastructure team members are required to
continue their operational duties to provide utility services to our customers and
communities.
Advice Letter No. 1814-W -3- March 19, 2020
Additionally, in accordance with Commission Resolution No. M-4833, GSWC intends to
1. Make insurance claims on all costs and expenses incurred as a •
of
COVID-19, and credit any insurance payments to the CEMA.
• cooperatively with affected customers to • unpaid • and
suspend disconnections for non-payment.
3. Waive reconnection or facilities fees for affected customers and suspend
deposits for affected customers.
5. Waive bills for those • who are unable to pay their • due to
permanent or temporary loss of employment and/or extended medical leave.
Costs of lost revenues will be included in the CEMA account.
•
GSWC has activated a CEMA to track incremental costs (not already reflected in authorized
rates) associated with this declared SOE. These costs shall include, but are not limited to:
(1) restoring utility service to the utility customers;
(2) repairing, replacing, or restoring damaged utility facilities;
(3) complying with govern -mental agency orders;
(4) emergency customer protection activities during and after declared disasters; and
(5) other Resolution No. M-4833 compliance costs
7--79 1 ; folmaj KM- P -07
competent state or federal authorities, such as the Governor of California or the Preside
of the United States. All of GSWC's service areas are impacted, as the spread of • GSWC cannot estimate what the extraordinary costs will be incurred at this
time. Costs recorded in the CEMA for this event will be segregated. GSWC will continu -
• monitor this evolving crisis. I
TIER DESIGNATION
This advice letter has a Tier 1 designation. GSWC is requesting an effective date of March
4,2020.
Pursuant to Water Industry Rule No. 3.2 in the Commission's General Order 96-13, this
• letter ••• not -• a customer •' nor a customer notice verification.
Advice Letter No. 1814-W -4- March 19, 2020
Anyone may submit a response or protest for this Advice Letter ("AL"). When submitting
a response or protest, please include the utility name and advice letter number in the
subject line.
A response supports the filing and may contain information that proves useful to the
Commission in evaluating the advice letter. A protest objects to the AL in whole or in part
and must set forth the specific grounds on which it is based. These grounds are:
1. The utility did not properly serve or give notice of the AL;
2. The relief requested in the AL would violate statute or Commission order, or is
not authorized by statute or Commission order on which the utility relies;
3. The analysis, calculations, or data in the AL contain material error or omissions;
4. The relief requested in the AL is pending before the Comm ission in a formal
proceeding; or
5. The relief requested in the AL requires consideration in a formal hearing, or is
otherwise inappropriate for the AL process; or
6. The relief requested in the AL is unjust, unreasonable, or discriminatory, provided
that such a protest may not be made where it would require re -litigating a prior
order of the Commission.
A protest may not rely on policy objections to an AL where the relief requested in the AL
follows rules or directions established by statute or Commission order applicable to the
utility. A protest shall provide citations or proofs where available to allow staff to properly
consider the protest.
Water Division ("DW") must receive a response or protest via email (or postal mail)
within 20 days of the date the AL is filed. When submitting a response or protest, please
include the utility name and advice letter number in the subject line.
Email Address: Mailing Address:
Water.Division@cpuc.ca.,Rov CA Public Utilities Commission
Water Division
505 Van Ness Avenue
San Francisco, CA 94102
On the same day the response or protest is submitted to WD, the respondent or protestant
shall send a copy of the protest to Golden State Water Company at:
Email Address: Mailing Address:
regulatorvaffairs@gswater.com Golden State Water Company
Ronald or
630 East F 00111 Blv
San Dimas, CA 91771
Advice Letter No. 1814-W -5- March 19, 2020
Cities and counties that need Board of Supervisors or Board of Commissioners approval to
protest should inform WD, within the 20-day protest period, so that a late filed protest can
be entertained. The informing document should include an estimate of the date the
proposed protest might be voted on.
The utility shall reply to each protest and may reply to any response. Any reply must b,-.
received by the Water Division within five business days after the end of the protest
period, and shall be served on the same day on each person who filed the protest or
response to the AL.
1.1 - W11910-00 e4dr-10affe) I . I - .•
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I tud TIT ON Ic � -M- I
U-6111
111CINA-111; d 144111di CuIllIdUIL, ILUI a
court of law.
No individuals or utilities have requested notification of filing of tariffs. Distribution of
this advice letter is being made to the attached service list in accordance with General
Order No. 96-B. Please note: some recipients on GSWC's General Order No. 96-B service
list will experience a delay in receiving a hard copy of this advice letter. This delay is
attributed to the reduced access to GSWC facilities and printing capabilities at this time,
however, a copy of this advice letter will be posted on GSWC's website for review and
printing.
Regulatory Affairs Department
Golden State Water Company
c: James Boothe, CPUC - Water Division
Pat Ma, CPUC- Cal PAO
Richard Smith, CPUC- Cal PAO
Alice Stebbins, Administrative Law Judge
Lucian Filler, Executive Division
Bruce DeBerry, CPUC - Water Division
Attachment A
PROCLAMATION OF A STATE OF EMERGENCY
WHEREAS in December'201- 9, an o0break of respiralory illness due
to o novel coronavirus I la I disease nov/ known as C-O" ID-19}, was firsi
identified, in Wuhan, City, Hubei Province, ChinD, and has spread outside
of China, impacting nnore than 75 co-uinfiries, incud'ng the Un4ed States'
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and
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Attachment B
Golden • "
Company
A Subsidiary of American States Water Company
Isiff-INVOIFIN
FROM: Golden
DATE: September 9, 2019
RE: Disaster Relief Customer Protections Outreach Plan
Golden State Water Company (Golden State Water) has developed the following communications
outreach plan to notify customers and other key audiences of the specific, mandated protections
established in Resolutions M-4833 and M-4835 for customers of California regulated entities who are
directly impacted by disaster situations.
This outreach plan was developed to meet compliance with Decision 19-07-015 that was approved by
the California Public Utilities Commission (CPUC) on July 11, 2019. The outreach effort will be ongoing
and continuous, or until directed otherwise by the CPUC or the State of California.
"P � Strafeg
Golden State Water is alerting all customers of emergency protections that will be implemented in the
event that the Governor of California or President of the United States declares a state of emergency
because a disaster has either resulted in the loss or disruption of the delivery or receipt of utility service
and/or resulted in the degradation of the quality of utility service.
Golden State Water is educating its customers on CPUC Resolution M-4833, which offers them the
following permanent protections:
• To work cooperatively with affected customers to resolve unpaid bills and minimize
disconnections for non-payment;
• To waive reconnection or facilities fees for affected customers and suspend deposits for
affected customers who must reconnect to the system;
• Provide reasonable payment options to affected customers;
• To waive bills for customers who lost their homes or if their homes are rendered uninhabitable;
and
• Authorize a pro rata waiver of any fixed element of a water bill for the time that the home is
uninhabitable, even if the reason for it being uninhabitable is not loss of water service.
Additionally, in the event that Disaster Relief Customer Protections are triggered for a specific
community, Golden State Water will execute reactive outreach to support customers and ensure they
have information regarding the program.
Tactical Action Plan
Golden State Water will notify customers of Disaster Relief Customer Protections in the following ways
(posted and updated as needed):
- Website — will add a new 'Disaster Relief Customer Protections' page that is easy for customers
to identify and will also post clickable links on all 20 local pages of the Website.
- Social Media — will post content highlighting the 'Disaster Relief Customer Protections' on the
utility's Twitter and Facebook pages at least once per month.
- Customer Email/e-Newsletter — will disseminate at least one customer email per year via either
a direct email or in the utility's Waterways e-Newsletter to educate regarding 'Disaster Relief
Customer Protections.'
- Bill Insert/Mail — will issue at least one bill insert or direct mail postcard per year to all
customers to educate regarding 'Disaster Relief Customer Protections.'
- News Release/Media Advisory— will issue a news release or media advisory to all media
organizations that cover its service areas, upon launching the new 'Disaster Relief Customer
Protections' program. This news release will be issued during the period from Sept. 1-Dec. 31,
2019.
- Community Outreach — will develop a flyer that can be distributed when Golden State Water
attends community events and made available at all local Customer Service Offices.
- Customer Ambassadors/Employees — will develop and issue detailed information regarding the
'Disaster Relief Customer Protections' program to employees, so they are equipped to answer
any questions from customers.
- Outreach to Low -Income Customers — will include information regarding 'Disaster Relief
Customer Protections' when Golden State Water issues communications to low-income
customers enrolled in the utility's California Alternative Rates for Water (CARW) program.
The following tactics will be executed to a targeted group of customers who may have been impacted by
a disaster event. These tactics will occur as soon as possible (factoring local conditions), following the
declaration of a state of emergency:
- Targeted Outreach (impacted Custorners)—vviUatternptt000ntactinnpactedcustomembvnnai|
or door notice when 'Disaster Relief Customer Protections' are triggered for a community to
alert them regarding protections.
- Local Governments — will alert local governments and elected officials via email or by phone
regarding 'Disaster Relief Customer Protections' available to customers.
- Outbound Dialing — will place outbound 'Reverse 911'calls throughout any Golden State Water
community impacted by a disaster within 72 hours of the conclusion of an event to alert
customers regarding 'Disaster Relief Customer Protections.'
' Customer Contact Center — Golden State Water operates a 24-hour customer service hotline
equipped to answer calls from customers seven days a week, 365 days a year. Representatives
will be available to provide information tocustomers regarding service interruptions,
restoration events and relief support. When possible, Golden State Water will also attempt to
utilize its local Customer Service Office to answer customer questions during normal business
hours.
- Community Outreach Centers &City/County AssstanceCenters—GoidenStateVVaterisinthe
process of working with local emergency agencies and community -based organizations that
serve income -eligible customers to identify appropriate community outreach centers in each
service area and ensure awareness of available customer protections. When plans are finalized,
information regarding Community Outreach Centers will be posted tuthe utility's vvebsiteand
shared via social media (reactive). The utility will plan to have trained representatives at local
assistance centers to work in -person with impacted customers.
All content intended for customers will be translated and disseminated in English, Spanish, Chinese
(including Cantonese, Mandarin and other Chinese languages), Tagalog, Vietnamese, Korean and
Russian, when possible. Please note, social media parameters may prohibit the sharing of information in
multiple languages.
ENW
Attachment C
Dear Valued Customer,
Golden State Water Company (Golden State Water) recognizes that the Comnavirus (COVID-19) public
health emergency is having a direct impact on many customers, which is why we have activated our
Emergency Disaster Relief Program to provide additional protections for customers and help them
through this unprecedented time.
Golden State Water provides a critical service that our customers and communities cannot live without.
Our team of water professionals is proud to provide this essential service and remains committed to
ensuring customers have reliable water attheir taps when they need it.
Emergency Disaster Relief Protections
Golden State Water recently filed an Advice Letter with the State of California to activate its Emergency
Disaster Relief Program, which provides additional protections for residential and small business
customers impacted by a public health emergency, wildfire or other natural disaster. The filing was
submitted on March 19, 2020, following California Governor Gavin Newsom's declaration of a State of
Emergency.
In March 2020, Golden State Water announced a temporary moratorium on residential service
disconnections for non-payment. The Emergency Disaster Relief Program provides the additional
protections for customers who suffer emergency -related financial hardships, loss or disruption of the
delivery or receipt of service, and/or degradation of the quality of service:
• Cooperation and support inresolving prior unpaid bills;
* Waiver of reconnection or facilities fees for affected customers, and suspension of deposits for
affected customers who must reconnect to the system;
• Additional flexibility inpayment options for affected customers;
• Waiver of bills for customers who lose their homes or if their homes are rendered
uninhabitable; and,
� Waiver ofany fixed portion ofawater bill, such asameter charge, for the time that the home is
uninhabitable, even if the reason for it being uninhabitable is not loss of water service.
VVeencourage customers experiencing financial hardship tocontact our Customer Service Center at
000.999.4O33todiscuss payment extension and payment plan options that may beavailable 1okeep
their accounts ingood standing.
The Emergency Disaster Relief Program meets compliance with California Public Utilities Commission
(CPUC) Resolution No. M-4833, which makes the aforementioned protections permanent for customers
served by CPUC-regulated water providers in the state of California, such as Golden State Water.
Golden State Water wants customers tuknow wewill bethere for them if they are ever impacted by a
life -changing public health emergency, wildfire of other natural disaster.
24/7Customer Support
Although our customer service offices have been temporarily closed to protect customers and
employees from the spread of COVID-19, Golden State Water customers still have 24-hour access to
speak with knowledgeable customer service representatives by phone (800.999.4033) and email
(customerservice(@Rswater.com). Additionally, Golden State Water offers multiple options for
customers to pay their water bills online, by phone and via mail.
Bill Payment Options
Golden State Water offers multiple options for customers to pay their bills online, by phone, via mail
and in -person with cash at participating KUBRA-EZ PAY retail locations. To learn more about the
different payment options, please visit our PaymnentOptions vvebsite.
For customers who choose to pay in -person with cash at a participating KUBRA-EZ PAY retail location,
Golden State Water will refund the $1.95 service fee while customer service offices remain closed due
to this emergency. The courtesy refund will be credited on your next water bill.
During the temporary office closure period, local drop payment services will not beavailable.
Additional Information
The health and safety of our customers and employees are a top priority. To learn more about COVID-
19, customers are encouraged to visit the Centers for Disease Control and Prevention website at
wvvvvID[.Gov/cononavirus.
Golden State Water has been a water provider in California for more than 90 years, and our customers
are our families, friends and neighbors. We want customers to know we have them covered, so they can
focus unthe things that matter most.
Sincerely,
N ZIMI 10100 PNI-MM-1 El ZATI 101:2 4
Sacramento Suburban Water Dist.
3701 Marconi Avenue —Suite 100
Sacramento, CA 95821
HHernandez(a).sswd.ora
DYork(a-)sswd.ora.
Carmichael Water District
7837 Fair Oaks Blvd.
Carmichael, CA 95608-2405
Cypress Ridge Owner's Association
Attn: President
1400 Madonna Road
San Luis Obisbo, CA 93405
Corv.13auern-manaaerneriftrust.corn
City of Folsom
50 Natoma Street
Folsom, CA 95630
Director
Sacramento County Water Agency
827-7th Street, Room 301
Sacramento, CA 95814
DW Rexecsecretarv(a-)saccou ntv. net
Bay Point Municipal Advisory Council
3105 Willow Pass Road
Bay Point, CA 94565-3149
Contra Costa Water District
P. O. Box H2O
Concord, CA 94520
Diablo Water District
P. O. Box 127
Raley's Shopping Center — 2107 Main Street
Oakley, CA 94561-0127
DmuelrathCo)diablowater.ora
cbelleci(d)diablowater.org
City of Martinez
525 Henrietta Avenue
Martinez, CA 94553
Citrus Heights Water District
6230 Sylvan Road
Citrus Heights, CA 95610
California -American Water Co.
4701 Beloit Drive
Sacramento, CA 95838-2434
ca.rates(&amwater.com
Fair Oaks Water District
10317 Fairoaks Blvd.
Fairoaks, CA 95628
Orange Vale Water Co
P. O. Box 620800
9031 Central Avenue
Orange Vale, CA 95662
swilcox(a)oranQevalewater.com
City of Antioch
P. O. Box 5007
Antioch, CA 94531
City of Brentwood
Public Works Operations
Eric Brennen, Water Operations Manager
2201 Elkins Way
Brentwood, CA 94513
Contra Costa County
Chief Assistant Clerk of the Board
651 Pine Street, Room 106
Martinez, CA 94553
Jam i.naoier(o),cob.cccountv.us
Richard Lou, Principal Management Analyst
East Bay Municipal Utility District
375 — 1 1th Street, MS#804
Oakland, CA 94607
Riou(o)ebmud.com
Highlands Water Company
14580 Lakeshore Drive
Clearlake, CA 95422-8100
Page 1 of 12
Konocti County Water District
15844 — 35th Street
Clearlake, CA 95422
kcwd(a)mchsi.com
Arroyo Grande Municipal Water Dept.
P.O. Box 550
Arroyo Grande, CA 93420
stavior(c),arrovoqrande.ora
Cambria Community Services Dist.
1316 Tamson Drive — Suite 201
P.O. Box 65
Cambria, CA 93428
Los Osos CSD
2122 - 9th Street
Los Osos, CA 93402
S & T Mutual Water Co.
P.O. Box 6391
Los Osos, CA 93412
STMutualwater(o)qmail.com
Nipomo Community Services Dist.
147 S. Wilson Street
Nipomo, CA 93444-0326
Ml-qlesias(a)ncsd.ca.aov
Calleguas Municipal Water District
2100 Olsen Road
Thousand Oaks, CA 91360
stavior(o)calleauas.com
City Clerk
City of Clearlake
14050 Olympic Drive
Clearlake, CA 95422
mswanson(a).clearlake.ca.us
City Attorney & City Clerk
City of Santa Maria
110 East Cook Street
Santa Maria, CA 93454
roarietz(aki.santa-maria.ca.us
psi nco(@,dtvofsantamaria.ora
County Clerk
County of Sacramento
720 gth Street
Sacramento, CA 95814
Local Agency Formation Commission
P. O. Box 2694
Granite Bay, CA 95746
i-benoit4C)icloud.com
Avila Beach Community Service District
P 0 Box 309
191 San Miguel Street
Avila Beach, CA 93424
avilacsd(a)amail.com
Community Services District
P. O. Box 6064
Los Osos, CA 93412
Morro Bay City Water (City Hall)
595 Harbor Blvd.
Morro Bay, CA 93442
rlivick(o-),morrobavca.qov
San Luis Obispo City Water
879 Morro Street
San Luis Obispo, CA 93403
City of Santa Maria
2065 East Main Street
Santa Maria, CA 93454
Im Iona (a)ci. sa nta-ma ria.ca. us
City Attorney
City of Clearlake
14050 Olympic Drive
Clearlake, CA 95422
City Clerk & City Attorney
City of Guadalupe
918 Obispo Street
Guadalupe, CA 93434
City Clerk & City Attorney
City of Simi Valley
2929 Tapo Canyon Road
Simi Valley, CA 93065
County Clerk
County of San Luis Obispo
1055 Monterey Street - #D-1 20
San Luis Obispo, CA 93408
Page 2 of 12
Department of Water Resources
Steve Pedretti, Division Chief
827 7th Street, Room 301
Sacramento, CA 95814
DW Rexecsecretarv(a),saccountv.net
County Counsel
105 East Anapamu Street, Rm. 201
Santa Barbara, CA 93101
LAFCO
1042 Pacific Street, Suite A
San Luis Obispo, CA 93401
dblovd(a).slolafco.com
City of Bellflower
Water Department
16600 Civic Center Drive
Bellflower, CA 90706
RStover(�bellflower.orq
City of Downey
Director of Public Works
P. O. Box 90241-7016
Downey, CA 90241
City of Huntington Park
Water Department
6550 Miles Street
Huntington Park, CA 90255
City of Lakewood
Water Department
P.O. Box 220
Lakewood, CA 90714-0220
Honorable Mayor Eric Garcetti
City of Los Angeles
200 N. Spring Street — Room 303
Los Angeles, CA 90012
City of Norwalk
Water Department
12700 Norwalk Blvd.
Norwalk, CA 90650
County Counsel
County of San Luis Obispo
County Government Center - D-320
San Luis Obispo, CA 93408
John Farnkopf, Senior Vice President
HILTON FARNKOPF & HOBSON, LLC
2175 N. California Blvd — Suite 990
Walnut Creek, CA 94596
ifarnkopf(a�hfh-consultants.com
Santa Barbara LAFCO
105 E. Anapamu - Room 406
Santa Barbara, CA 93101
lafco( sblafco.orq
City of Cerritos
Water Department
P.O. Box 3130
Cerritos, CA 90703
borteaa()cerritos.us
City of Hawthorne
4455 W. 126th Street
Hawthorne, CA 90250
City of Inglewood
One Manchester Blvd. - Suite 900
P. O. Box 6500
Inglewood, CA 90301
Long Beach Water Department
Chris Garner, General Manager
1800 E. Wardlow Road
Long Beach, CA 90807
City of Los Angeles
Department of Water & Power
P0Box 51111
Los Angeles, CA 90051-0100
City of Paramount
Water Department
— Room #5 16420 Colorado Street
Paramount, CA 90723
sho(d)paramountcitv.com
City of Santa Fe Springs
Water Department
11736 E. Telegraph Road
Santa Fe Springs, CA 90670
City of South Gate
Water Department
8650 California Street
South Gate, CA 90280
rdickev(a)sogate.ora
dtorres(a).soaate. ora
Page 3 of 12
City of Torrance
Water Department
3031 Torrance Blvd.
Torrance, CA 90503
California Water Service Co.
2632 West 237th Street
Torrance, CA 90505-5272
mduque(d),calwater.com
Liberty Utilities
9750 Washburn Road
Downey, CA 90241
Diana. I ern ol i() LibertvUti I ities com
Maywood Mutual Water - No. 2
3521 East Slauson Street
Maywood, CA 90270
Orchard Dale County
Water District
13819 East Telegraph Road
Whittier, CA 90604
rsilveftn,odwd.orci
ecastaneda(a)odwd.om
Mliskev(d),odwd.ora
San Gabriel Valley Water Co.
11142 Garvey Avenue
El Monte, CA 91733
dadellosa(@,savwater.com
Tract 180 - Mutual Water Co.
4544 E. Florence Avenue
Cudahy, CA 90201
Tractl 80(cDhotmail.com
Central Basin MD
General Manager
6252 Telegraph Road
Commerce, CA 90040-2512
Hilda Solis —1st District
L.A. County Board of Supervisors
856 Kenneth Hahn Hall of Admin
500 West Temple Street
Los Angeles, CA 90012
City of Whittier
13230 Penn Street
Whittier, CA 90602
California Water Service
Rancho Dominguez District
2632 West 237th Street
Torrance, CA 90505-5272
hwindecalwater.com
Maywood Mutual Water - No. 1
5953 Gifford Street
Huntington Park, CA 90255
MavwoodWaterl (@,aol.com
Maywood Mutual Water - No. 3
6151 Heliotrope Avenue
Maywood, CA 90270-3418
Pico County Water District
P. O. Box 758
Pico Rivera, CA 90660-0768
Robert Kelly, VP of Regulatory Affairs
Suburban Water Systems
1325 N. Grand Avenue, Suite 100
Covina, CA 91724-4044
Water Replenishment District
General Manager
4040 Paramount Blvd.
Lakewood, CA 90712-4127
rwhitaker(d)wrd-orq
West Basin MWD
Julie Frazier -Mathews — Executive Asst.
Patrick Sheilds — General Manager
17140 S. Avalon Blvd. — Suite 210
Carson, CA 90746-1296
Julies a6Dwestbasin.ora
PatrickS(o),westbasin oro
Mark Ridley -Thomas — 2nd District
L. A. County Board of Supervisors
Room 866 - Hall of Administration
500 West Temple Street
Los Angeles, CA 90012
Markridiev-thomas(a)bos.lacountv,aov
kkatona(d)bos.lacountv.aov
Page 4 of 12
City Attorney & City Clerk
City of Artesia
18747Clarknde|eAvenue
Artesia, CA 90701
City Manager
City ofBell Gardens
71U0S.Garfield Avenue
Bell Gardens, CA 90201
ssimnnian(a)beAqandens.orq
|orop*zaKDba||Dandena.nnl
ac|ark(a)beUUendena.nrq
City Attorney 8City Clerk
City mfCerritos
P.O. Box313U
Cerritos, CA 90703
Acting City Manager & City Clerk
City mfCudahy
5250Santa Ana Street
Cudahy, CA 90201
City Attorney & City Clerk
City mfDowney
11111Brookshire Avenue
Downey, CA 00241
oityc|erk(a)downeyta.qmv
City Clerk
City of Gardena
17UOVV.1G2'mStreet
Gardena, CA 90247
cityo|erk(o)ci.qardena.co.ue
City Attorney & City Clerk
City of Hawthorne
44GOVV.12GmStreet
Hawthorne, CA 90250
cityo/erk(d)oitvofhawthmrne.nrq
City Attorney & City Clerk
City mfInglewood
One Manchester Blvd.
POBox 85O0
Inglewood, CA 90301
City Attorney, Clerk &Manager
City of Bell
O330Pine Avenue
Bell, CA 90201
oa|enmm(a).owamomovs.00m—Dale A|osmm
Aovotamnme0.CiumnaeU.om—City Clerk
idnoie.ctvofben.ono—JaokoChni
City Attorney & City Clerk
City of Carson
701 E.Carson Street
Carson, CA 00745
City Attorney & City Clerk
City wfCompton
205VV.Willowbrook Avenue
Compton, CA 00220
coornwe||(o)comcdmnoitv.oro
City Attorney & City Clerk
City of Culver City
077UCulver Blvd.
Culver City, CA 00230
Cib/.o|erk(d)cu|venritvonq
Oty.attornev(o)cu}varoiiv.oro
City Attorney & City Clerk
City ofEUSegundo
35OMain Street
BSegundo, CA 90245
City Attorney & City Clerk
City m7Hawaiian Gardens
2181GPioneer Blvd.
Hawaiian Gardens, CA 00710
City Clerk
City mfHuntington Park
055OMiles Avenue
Huntington Park, CA 90255
City Clerk
City mfLakewood
505ON.Clark Avenue
Lakewood, CA 00714
CitvC|erk(o),LakevvomdCitv.orq
Page sx[12
@A 0 11 0 0
ME
City Attorney & City Clerk City Attorney & City Clerk
City mfLaMirada City ofLavunda|m
1370OLaMirada Blvd. 14717Burin Avenue
LaMirada, CA 00038 Lavvnda|e,CA 00260
,4Hanakoin(a)CitvofLaK8inada.oro tviCkneY0)avva11QrDeyS.omrn
City Clerk City Attorney & City Clerk
City mfLong Beach City of Norwalk
333Ocean Boulevard 1270ONorwalk Blvd.
Long Beach, CA 00802 Norwalk, CA 00650
citYderkn.|onqbeach. qov
City Attorney & City Clerk City Attorney & City Clerk
City ofParamount City of Santa Fe Springs
1O40OS.Colorado Avenue 1171OE.Telegraph Road
Paramount, CA 00723 Santa FeSprings, CA 90670
JCevanauqh(cD.Cavanauqh|avv.net ianeimadinez(o).mmntafemr)rinqm.orq
City Attorney & City Clerk County Clerk
City mfSouth Gate County of Los Angeles
8GBJCalifornia Avenue 1240UImperial Highway
South Gate, CA 90280 Norwalk, CA 90650
County Clerk County Counsel
County mfOrange City mfOrange
12Civic Center Plaza 333VV.Santa Ana B|vd..4mFloor
Santa Ana, CA 92702 Santa Ana, CA 02701
County of LA Waterworks Dist. Apple Valley Ranchos Water Co.
23533 West Civic Center Way Tony Penna—General Manager
Malibu, CA 90265 2176OOttawa Road
Attn: Mark Carney P.O.Box 7O05
drydman(Ebdpvv.|mcounty.Oov Apple Valley, CA 92308
tpenna(o)avnwahar.com
Director mtPublic Services BarenMutual Water
Town ofApple Valley P.O.Box 77
14Q55Dale Evans Parkway Barstow, CA 02311
Apple Valley, CA 82307 bor\enwoter(o)ho1mei|.oum
California Department of Corrections California Dept. of Forestry
P.O.Box 5U01 71U5Airway Drive
7018Blair Road Yucca Valley, CA 93284
Ca|ipatrio.CA 82233
California Dept. mfForestry Hdqtrs County Water
3OOON.Sierra Way P.O.Box 5UO1
San Bernardino, CA 92405 Victorville, CA 92393-5001
Daggett Community Service East Orange County Wader
P.O.Box 3O8 185N.McPherson Road
Daggett, CA 92327 Orange, CA 92880-3720
|oh|und(a-)moovvd.nom
emch20(a)euowd.mzm
Page 0of1u
oil
E V*Cj Is]
East Pasadena Water Co.
3725 Mountain View Avenue
Pasadena, CA 91107
Larrv(a)er)water.com
Jurg Heuberger, CEP, Executive Officer
LAFCO
1122 W. State Street, Suite D
El Centro, CA 92243-2840
Local Agency Formation Commission
215 North D Street — Suite 204
San Bernardino, CA 92415-0490
lafco(o)lafco.sbcountv.aov
Too so
Service Distribution
P.O. Box 46
Morongo Valley, CA 92256
IT ;TMETTUM
P. 0. Box 348
Apple Valley, CA 92307
Seeley County Water District
P. O. Box 161
Seeley, CA 92273
Sheep Creek Water Company
P. O. Box 291820
Phelan, CA 92329-1820
Attn: Chris Cummings
sheeDcreek(o),verizon. net
Twentynine Palms Water District
72401 Hatch Road
P.O. Box 1735
Twentynine Palms, CA 92277
RKolisz(a).29PalmsWater.ora
Walnut Valley Water District
271 S. Brea Canyon Road
Walnut, CA 91789
Water Issues Committee
Wrightwood Pro?&d-j, Owners Assoc.
P.O. Box 487
Wrightwood, CA 92397
City of Arcadia Water Co.
P. O. Box 60021
240 W. Huntington Drive
Arcadia, CA 91066-6021
ttait(a-)ci.arcadia.ca.us
Raymond Castillo, Chairman
County Administration Center
940 W. Main Street - #209
El Centro, CA 92243-2871
Juniper Riviera CWD
P.O. Box 386
Apple Valley, CA 92307
ircwd(cDbasicisp.net
Mariana Ranchos County Water District
9600 Manzanita Street
Apple Valley, CA 92308
Maria naCWD(a-),m rcwd orq
•
P. 0. Box 392
Apple Valley, CA 9:2307
Gmnmwc(@qmail.corn
San Gabriel County Water Co.
8366 Grand Avenue
Rosemead, CA 91770
Jim(@sQcwd.com
Serrano Water Dist. — Villa Park
18021 East Lincoln Street
Villa Park, CA 92667
Sunny Slope Water Co.
1040 El Campo Drive
Pasadena, CA 91107-5506
Ken(a-)SunnvSlopeWaterComi)anv.com
Karen (a)SunnvSlor)eWaterCom oanv.com
Victor Valley Water District
14343 Civic Drive
P 0 Box 5001
Victorville, CA 92392
Westmorland Water Company
P.O. Box 698
Westmorland, CA 92281
City of Anaheim
City Clerk's Office
200 S. Anaheim Blvd. — Suite 217
Anaheim, CA 92805
City of Alhambra Utilities Dept.
111 S. First Avenue
Alhambra, CA 91801
Page 7 of 12
I 1 1 " zju�q ..1�
1111111 � aii 11!: ij�
N N RM • 0 1r-4L-V9C2;1A --ATJ [*1
City of Brawley Water Co.
400 Main Street
Brawley, CA 92227
TSa1cido(d)brawlev-ca.Qov
City of Buena Park
6650 Beach Boulevard
Buena Park, CA 90620
Fq utierrez(o), Buena Pa rk.com
City of Covina
534 Barranca Avenue
Covina, CA 91723-2199
CMarcarello(a)covinaca,aov
City Attorney
City of El Monte
11333 Valley Blvd.
El Monte, CA 91732
cmoselev(a-).elrnonte.ca.Qov
City of Garden Grove
13802 Newhope Street
Garden Grove, CA 92643
Zackb(a)ci.aarden-qrove.ca.us
Heber Public Utility District
P. O. Box H
Heber, CA 92249
City of Imperial
Water Department
420 S. Imperial Avenue
Imperial, CA 92251
City of La Verne
Water Department
3660 "D" Street
La Verne, CA 91750
lestrella(@,ci.la-verne.ca.us
City of Monterey Park Water Co.
320 W. Newmark Avenue
Monterey Park, CA 91754
City of Monrovia Water Company
415 S. Ivy Avenue
Monrovia, CA 91016
City of Brea
Water Department
#1 Civic Center Drive
Brea, CA 92621
City of Calexico Water Co.
608 Heber Avenue
Calexico, CA 92231
City of El Centro Water Co.
307 W. Brighton Avenue
El Centro, CA 92243
City of Fullerton Water
Fullerton Water Department
303 W. Commonwealth Avenue
Fullerton, CA 92631
aarh(d)ci.fullerton.ca.us
City of Glendora
116 East Foothill Blvd.
Glendora, CA 91740
City of Hesperia
Water Department
9700 Seventh Avenue
Hesperia, CA 92345
jwyrnan(a)cityofhesperia.us
City of La Palma
7822 Walker Street
La Palma, CA 90623
Attn: Jeff Moneda, PW Director
Monte Vista Water District
10575 Central Avenue
Montclair, CA 91763
City Attorney
City of Monterey Park
2600 W. Olive Avenue, Suite 500
Burbank, CA 91505
Kberqer((Dhe n sl evlawarou D.corn
City of Orange
Water Department
189 South Water Street
Orange, CA 92866
idefrancesco( -).citvoforanqe.orq
Page 8 of 12
I ic!l' il 11■ III,
1111111MRS1 101 k' 0 INVIKINEA:11"LATI M
City of Santa Ana Water
20 Civic Center Plaza
Santa Ana, CA 92702
rvhernandez(a)santa-ana.orQ
City of Seal Beach
211 8th Street
Seal Beach, CA 90740
City of West Covina
Water Department
825 S. Sunset Avenue
West Covina, CA 91790
Steve Conklin, Acting General Manager
Yorba Linda Water District
1717 E. Miraloma Avenue
Placentia, CA 92870
Sconklin(cbvlwd.com
RWeston(a)vlwd.com
City Attorney
City of Barstow
222 E. Mountain View Street
Barstow, CA 92311
City Attorney
City of Claremont
P. O. Box 880
Claremont, CA 91711
City Attorney
City of Cypress
5275 Orange Avenue
Cypress, CA 90630
City of El Monte
11333 Valley Blvd.
El Monte, CA 91731
imussenden(a)ci.el-monte,ca.us
City Attorney
City of La Palma
7822 Walker Street
La Palma, CA 90680
City of San Dimas
245 E. Bonita Avenue
San Dimas, CA 91773
City of Upland
Water Department
460 N. Euclid Street
Upland, CA •
n#1r41V-#1?11j41.Q-2-.)-W-
JRoblesCa�,ci.ur)land.ca.us
MMadriz(cDd.uD1and.ca.us
City of Westminster
8200 Westminster Blvd.
Westminster, CA 92683
smiller(@,westminster-ca.aov
City Attorney
City of Arcadia
240 West Huntington Drive
Arcadia, CA 91006
citvattornevqeneralmailbox(cb,ci.arcadia.ca.us
City Attorney
Oswalt & Associates
Mr. William (Bill) Smerdon
P 0 Box 607
Imperial, CA 92251
City Attorney
City of Covina
125 E. College Street
Covina, CA 91723
City Attorney
City of Duarte
1600 Huntington Drive
Duarte, CA 91010
imelchinq(a)rutan.com
City Attorney
City of Irwindale
5050 N. Irwindale Avenue
Irwindale, CA 91706
City Attorney
City of La Verne
3660 'D' Street
La Verne, CA 91750
Page 9 of 12
EV:Vj1*1k1NW
4�-%ZWWI Zkyj IN I
Administrative Services Director
City of Los Alamitos
3191 Katella Avenue
Los Alamitos, CA 90720
CKoehler(c),citvoflosalamitos.orq
City Attorney
City of Montclair
5111 Benito Avenue
Montclair, CA 91763
Der robbinsholdawavCd),venzon, net
City Attorney
City of Orange
300 E. Chapman Avenue
Orange, CA 92666
wwinthers(a)citvoforanae.orq
City of Pomona
505 S. Garey Avenue
Pomona, CA 91766
Rozaluia outIev(d)ci.pomona.ca.us
City Attorney, Bonifacio Garcia
City of Rosemead
8838 E. Valley Blvd.
Rosemead, CA 91770
City Attorney
City of San Gabriel
425 S. Mission Drive
San Gabriel, CA 91776
City Attorney
City of Stanton
7800 Katella Avenue
Stanton, CA 90680
City Manager
City of Yorba Linda
4845 Casa Loma Avenue
Yorba Linda, CA 92886-3364
City Clerk
City of Barstow
222 E. Mountain View St — Suite A
Barstow, CA 92311
City Attorney
City of Monrovia
415 South Ivy Avenue
Monrovia, CA 91016
csteele(a)rwalaw.com
City Attorney, Karl H. Berger
City of Monterey Park
2600 W. Olive Avenue, Suite 500
Burbank, CA 91505
kberqer(a)henslevlawQrouD.corn
City Attorney
City of Placentia
401 E. Chapman Avenue
Placentia, CA 92870
Interim Water Resources Director
City of Pomona
148 N. Huntington Street
Pomona, CA 91768
Robert Del-oach(a),ci,00mona.ca.us
Assistant City Manager
City of San Dimas
245 E. Bonita Avenue
San Dimas, CA 91773
kduran(a),ci.san-dimas.ca.us
City Attorney
City of Seal Beach
211 8th Street
Seal Beach, CA 90740
qbarrow()malaw.com
City Attorney
City of Temple City
9701 Las Tunas Drive
Temple City, CA 91780
City Council
City of Calipatria
125 North Park Avenue
Calipatria, CA 92233
City Clerk
City of Claremont
P.O. Box 880
Claremont, CA 91711
sdesautels(a)d.daremont.ca.us
Page 10 of 12
Community Services Director City Clerk
City mfClaremont City wfCovina
1S1SMonte Vista Avenue 125E.College Street
Claremont, CA 91711 Covina, CA 91723
City Clerk
Deputy City Clerk
City mfCypress
City mfDuarte
5275Orange Avenue
10U0Huntington Drive
Cypress, CA 90630
Duarte, CA 91010
odm(a)oyorese.co.us
herrmrakaren(a)euoeeaduarte.00m
City Clerk City Clerk
City mfElMonte City cfIrwindale
11323Valley Blvd. 5O50N.Irwindale Avenue
BMonte, CA 91731 Irwindale, CA 91700
LindaKCo)oijnwinda|ezaua
City Clerk City Clerk
City ofLa Palma City mfLa Verne
7822Walker Street 3M0O'O'Street
LoPalma, CA 90080 LaVerne, CA 01750
City Clerk City Clerk
City mfLos Alamitos City of Monrovia
3191 NahoUaAvenue 4158.Ivy Avenue
Los Alamitos, CA 90720 Monrovia, CA 91010
VV0nimnoma),uih/oUosm|amitosom
City Clerk City Clerk
City mfMontclair City mfOrange
5111Benito Avenue 3OOE.Chapman Avenue
Montclair, CA 01703 Chapman, CA 92066
ophiUipa()oitvofnuntu|oir.om
City Clerk City of Rosemead
City ofPlacentia 8838Valley Blvd.
481 E. Chapman Avenue Rosemead, CA 01770
Placentia, CA 02870 EHernandez(a).CitvofRoaemead.mrg
NHawmrth(a-)CitvmfRomemeadoro
City Clerk's Department
City Clerk
City mfSan Gabriel
City ofSeal Beach
425G.Mission Drive
2118mStreet
San Gabriel, CA 91770
Seal Beach, CA 00740
CitYC|erk(a-)sqoh.uro
PGn||eqos(a),sea|beachcaqov
rKo|sev(a),sma|beacocaqnv
City Clerk, Patricia Vazquez City Manager
City mfStanton City mfTemple City
7800KaheUoAvenue 8701 Las Tunas Drive
Stanton, CA 00680 Temple City, CA 01780
pvazquezCd),oi.stanton.oa.us
Page 11of1z
iINUMEMCIM."ATJ I"
County Counsel
County of San Bernardino
385 N. Arrowhead Avenue, 2"d Floor
San Bernardino, CA 92415-0140
Chamber President
Niland Chamber of Commerce
P. • Box
County Counsel
County of Los Angeles
500 W. Temple Street — 51h Floor
Los Angeles, CA 90012
Scott Blaising
Braun Blaising McLaughlin & Smith PC
915 L Street, Suite 1270
Sacramento, CA 95814
blaisinq(d.bra unlegal.com
Naval Facilities Engineering Command
Rea D. Estrella
Southwest Division
1220 Pacific Highway
San Diego, CA 92132
Rea.estrella(a)navv. m ii
Liberty Utilities (California)
9750 Washburn Road
Downey, CA 90241
AdviceLetterService(o)LibertvUtilities.com
City Clerk
City of Yorba Linda
4845 Casa Loma Avenue
Yorba Linda, CA 92686
County of San Bernardino
Water & Sanitation Area
P.O. Box 5004
Victorville, CA 92393-5004
Michael Kent
Contra Costa Health Services
597 Center Avenue, Suite 320
Martinez, CA 94553-4635
Fred G. Yanney
Yanney Law Office
17409 Marquardt Ave., Unit C-4
Cerritos, CA 90703
FredYannev(&gmail.com
Megan Somogyi
Goodin, MacBride, Squeri & Day, LLP
505 Sansome Street, Suite 900
San Francisco, CA 94111
MSomoav(@,Qoodinrnacbride.com
County of Ventura
800 S. Victoria Street
Ventura, CA 93009
Page 12 of 12