HomeMy WebLinkAbout16. Receive & File the 2018 General Plan Annual Progress Reportim
DATE- MAY 28, 2019
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APPROVED BY
'C'ITY MANAGER
The 2018 General Plan Annual Progress Report has been prepared in compliance With
California Government Code Section 65400 et. seq., which mandates that the Planning
Commission submit to the Downey City Council, State Office of Planning and Research (OPR),
and the Department of Housing and Community Development (HCD) the status of the General
3
On May 15, 2019, the Planning Commission approved the report and directed staff to forward
ihe report to the City Council for review. Should the City Council approve the report, staff wifF
forward a copy to the required State Agencies.
Fiscal Responsibility
Efficiency & Adaptability
Economic Vibrancy
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Public Engagement
MAY 28, i •
PAGE 2
FISCAL IMPACT
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ATTACHMENTS
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11111 Brookshire Downey., CA
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11111 Brookshire Avenue
City Council
District 3
Ilanca Pacheco, Mayor Pro-Terr
District 1
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District 4
(at the time of adoption)
Steven Dominguez, Chairperson
District 3
Miguel Duarte, Vice -Chairperson
District I
District 5
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District 4
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Executive Summary
• . •
ReportAcceptance Date
Community Development Updates
Planning Division
Buildingr' Safety Division
Code Enforcement
Economic Dev• •Housing
General Pland le na 'on Status
Chapter : Land Use
Chapter : Circulation
ChapterHousing
Chapter : Conservation
Chapter 5: Safety
Chapter is
Chapter Space
ChapterDesign
Chapter : Economic Development
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The City of Downey's 2018 General Plan Annual Progress Report is prepared by the Community
Development Department with input from various City Departments including Public Works, Fire, Police,
Parks and Recreation. The report is indented to provide information on the measurable outcomes and
actions associated with the implementation of all of the General Plan elements. It also reviews the activities
of the Community Development Department including the Planning, Building and Safety, Economic
Development & Housing, and Code Enforcement.
The City of Downey General Plan is a long range comprehensive plan that will control and regulate land uses
and development in the City. The individual Elements (land use, circulation, housing, conservation, open
space, noise, safety, design, and economic development) of this General Plan contain policies and programs
that will guide future development in the City.
California Government Code Section 65400 et seq. requires the City to annually review the General Plan. An
annual report should be prepared for review and approval by the Planning Commission/City Council and
forwarded to the State Office of Planning and Research and the State Housing and Community Development
office.
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-ckground •
. . . .......
Downey is 12.8 square miles in area. its topography is relatively level. The City is located
southeastern part of Los Angeles County, about 12 miles southeast of downtown Los Angeles. It is uncled
by: the Rio Hondo River channel to the west; Telegraph Road to the north; the San Gabriel River ch nnel to
the east;
• Gardendale Street and Foster ••.• to the south. Cities bordering r• include Pico Rivera,,
Santa Fe
• • Bellflower, Paramount, South Gate, and Commerce. The City of r• is!
• the 1-710 Freeway. These freeways provide access to major employment centers including downtown
• Angeles and employment centers in Orange County
The City of Downey has matured from its farming roots from its founding in 1873 to become the
• city in the southeast area of Los Angeles County. r• is one of the larger suburban cities in the:
region with a population of 113,832 residents (Source: Finance Department, City of Downey Comprehensive:
Annual Financial Reportfor Fiscal Year—ended June 30, 2018.
The issues addressed by General Plan Vision 2025 will work towards achieving this vision by adhering 1
• the values providing excellent housing, education, employment, and recreation opportunities • the
I mission
• providing a safe, convenient, and attractive community for those that live, work, • visit Downey.
partmentpManizationall Chart
Community Development
Department
Redevelopment Economic
Dissolution Development & Planning 131
Housing
The 2018 General Plan Annual Progress Report was reviewed by the Planning Commission on May 15, 2019
I
• accepted by the City Council on May 28, 2019.
I
Deportment Accomplishments
The Planning Division maintains and implements the Downey Municipal Code, Zoning Ordinance,
General Plan, and prepares other specialized planning documents. The division reviews development
requests for conformance with the City's planning policies and standards, and conducts
environmental review under the provisions of the California Environmental Quality Act (CEQA).
The list below outlines the activities of the Planning Division from January 2018 through December
2018. The day-to-day planning activities include:
• Administrating the City's Zoning Ordinance (Development Code)
• Answering public inquiries on the telephone and over the public counter
• Processing entitlement applications for the Planning Commission and City Council
• Reviewing and approving business license applications for zoning compliance
• Reviewing development plans for compliance with City standards (Plan Checks)
Counter activity represents the number of counter visits recorded in the Planning Division. Records
of counter visits are kept and tracked on a monthly basis. Historically, counter activity has been
greater during summer, while lower in the winter. In 2018, the total counter visits were 7,176.
August was the busiest month of counter activity with 732 visits.
1 800
1 600
1400
1200
Monthly Counter Activity 2018
732
624 651 650 625
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Planning Applications
Planning applications in 2018, including Administrative, Sign Permits 54
Planning Commission, and legislative items to the City Conditional Use Permits 21
Council, totaled 205. Also, Planning staff reviewed Sidewalk/ Parking Sales 24
business licenses and conducted plan check review to
ensure the proposed business, improvement and new Fireworks Stands 17
i
construction were in compliance with the zoning code. Christmas tree Lots /Pumpkin
Patches 3
Accessory Dwelling Units Minor Modifications 8
Zone Changes' 2
In 2018, the Planning Department completed a Zone Text Tentative Parcel/ Tract Maps 1
Amendment that allowed the construction of Accessory Planned Sign Program 5
Dwelling Units (ADU's) on residentially zoned properties Temporary Roof Mounted Balloon 1
within the City of Downey. The Amendment was adopted Searchlight for Special Event1
May 22, 2018 and added regulations to provide a
Certificate of Compliance 2
mechanism for accommodating ADUs in appropriate
residential areas and govern the creation of ADUs within Negative Declaration 1
the City. Code Amendments 5
Miscellaneous Actions 1 4
The City of Downey established new regulations and Variances 4
development standards to coincide with the updated Site Plan Review 8
Hospital -Medical Arts (H -M) zone. The Biomedical
Temporary Use of Land Permit 1
Overlay Zone provides opportunity and attracts more
medical related uses to the City of Downey. Minor Site Plan Review 1
..Final Tract Parcel Map 4
Imperial Highway Plan
Staff worked with consultants to develop a strategic plan
that contains economic development goals and
strategies, as well as an implementation plan outlining
the timing, anticipated cost and potential funding
Community Development staff participated in the 25th annual Street Faire on May 5, 2018, which
occurred on Brookshire Avenue between Firestone Boulevard and 5th Street. Staff members were
presented throughout the day to provide information on City programs, policies and answer general
questions in regards to development in the City.
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• • •
The City of Downey was awarded a grant that has been utilized to create a specific plan for the Rancho
South Campus area in coordination with future plans to develop a station for the future Eco -Rapid line.
Los Angeles County is in the environmental scoping process. Metro is also in their environmental review
phase after holding scoping meetings to gain input from the community regarding the environmental
process for this project.
The Planning Commission conducts public hearings on most entitlements, including new commercial and
multi -family residential buildings, conditionally permitted uses, variances and similar land use requests.
On legislative items such as General Plan Amendments (GPA), Amendments to the Zoning Ordinance,
and Zoning Changes, the Planning Commission acts as an advisory body to the City Council. In 2018, the
Planning Commission conducted 20 meetings during which they considered 34 items.
Below is a list of some of the major projects that were approved by the Planning Commission:
Randy's Donuts (8721 Firestone Blvd) - A new 1,500 square foot donut shop with drive-thru, was
approved on the subject site and will replace the former Xpress Auto Sales. The project's plans
were reviewed through the building plan check process and have been approved. Building per-
mits are ready to be issued to begin construction.
4th Street Apartments (8139 4th St) — A new two-story, 8 -unit apartment complex with 12 parking
spaces was approved and is currently in the Building plan check process to obtain approval and
begin construction. The new residential development is located in the Downtown Downey Spe-
cific Plan and supports the General Plan by providing living spaces in the Downtown area.
Refurbishing of former Avenue Theater (11022 Downey Ave) - The former Avenue Theater was
approved to be converted into three businesses. A live music venue, a restaurant with live enter-
tainment, and another restaurant with no live entertainment. The project also includes facade
remodels. The project is currently under review in the Building plan check process to obtain ap-
proval and begin construction.
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The Economic Development and Housing Division oversees and is responsible for facilitating the
growth of the local economy in Downey. More importantly, the Division works with City staff, local
business entrepreneurs, developers, contractors, and the Downey Chamber of Commerce, to
attract and retain quality development projects in Downey. In 2018, the Economic Development
Division staff facilitated several key projects in Downey.
Counter Aggyit
In 2010, the total counter visits for Economic Development and Housing Divisions were 516
August was the busiest month of counter activity with 66 visits.
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The primary goal of the Economic Development & Housing Division is to facilitate and encourage
economic growth and meet the housing needs of everyone in the community. These objectives
are achieved through the implementation of long-term goals and short-term policies established
in the City of Downey's Housing Element.
In 2018, the economic development division assisted in the formation of the Downtown Downey
Community Benefit District. An initiative that can raise nearly $232,385 annually to be reinvested
into improvements within the City's Downtown. Also accomplished in 2018 was the reallocation
of funds to be used towards the development of the proposed five -acre Rancho Los Amigos South
Campus Sports Field Complex. This investment is a total of $3 million in funds from the U.S.
Department of Housing and Urban Development's (HUD) Community Development Block Grant
(CDBG) Section 108 Loan Guarantee Program.
In 2018, the Housing Division continued to offer the "Housing Rehabilitation Grant Program". The
grant program was offered to households who fell within the 50 percent Annual Median Income
as defined by HUD. This was made available to owner -occupied single family residential
properties with the goal of processing approximately 10 projects during the fiscal year. A total of
13 home improvement projects were completed with an investment of $457,770 in grant money
received by HUD.
The primary funding source comes from The U.S. Department of Housing and Urban
Development's ("HUD") annual allocation of the Community Development Block Grant ("CDBG")
and Home Investment Partnership ("HOME") grants. These two federal grants are available to the
City for a variety of community development activities including affordable housing activities,
neighborhood improvement programs, economic development strategies, improvement of public
facilities, and support for needed public services.
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The Code Enforcement Division is responsible for enforcing the Downey Municipal codes that
relate to residential and business property maintenance standards, including business
licensing. Code Enforcement also enforces building, health and safety standards related to
environmental protection and neighborhood preservation. The Division works in close
cooperation with all City departments and the City Prosecutor to educate the public and gain
the willing compliance of violators.
In 2018, the total counter visits for Code Enforcement Unit were 1,082. October was the
busiest month with 138 cases.
Code Enforcement activity for the year of 2018 involved 5,841 cases for various property
violations (i.e. commercial, residential, public street, park and recreational). July had the
highest number of new cases generated with 628 cases. In addition to conduct property
violation inspections, Code Enforcement Officers conducted inspections on yard sale permits
and were proactive in issuing administrative citations.
'�' ses by
�'
0ftth 20V6
550 628 592 549 563 573
404 472 40 458
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The Building and Safety Division is responsible fora variety of tasks that include issuing permits,
processing plan check submittals, and inspections. The Building and Safety Division reviews all plans
and permits for compliance with the Zoning and Building regulations. The 2016 California Building
Standards Code (California Code of Regulations, Title 24) was adopted and went into effect on
January 1,2Ol7.
|n2018, the Building and Safety Division accepted 2,000 permit
�—applications and issued 1,761
building permits. The total valuation for all permits issued was $l0l,l40,IS4.25. These applications
include all construction related projects and instaUationofmechanical and utility equipment. Also,
there were a total of 69 new residential dwellings constructed in 2018. In addition, the Building &
Safety Inspectors have conducted ll,579inspections.
400'
200
Building 8, s counter activity has always been busy during summer. In 2Ol8,the total counter
visits were 11,595. August was the busiest month of counter activity with 1,136 visits.
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Implementation Status
M
The Land Use chapter establishes the policies for determining where certain land uses, such as
residential, commercial, industrial, are most desirable. The Land Use chapter defines the physical
areas in the City serving the needs of residents, businesses, and visitors.
♦ Promote housing projects and mixed use projects that include housing within areas
designated for the downtown area, transit -oriented developments, and areas in the vicinity
of the Downey Landing project (Program 1.1.2.3.). In 2018, a new 8 -unit apartment complex
was completed in the Downtown Downey Zone. This addition is a two-story complex with 12
parking spaces. The addition of these housing units is expected to increase nighttime activities
and pedestrian traffic in the Downtown.
Promote the Downtown area as a destination point for entertainment, dining, civic, and
other activities (Program 1.2.2.1.). Downtown Downey continues to support and encourage
community events including outdoor events for businesses such as the annual Downey Street
Faire, St. George Greek Festival, Veteran and Memorial Day Events at Bastards Canteen
restaurant. These type of events have drawn large crowds to the downtown area and created
a lively environment for the community.
Adjust the codes, policies, and regulations in response to changes in land use trends
(Program 1.3.2.2.) Staff requested that City Officials initiate a Zone Amendment to consider
updating the Municipal Code to allow a bio -medical overlay zone to encourage medical land
uses in the City of Downey. The bio -medical industry not only includes medical offices and care
facilities, but also includes all support services such as manufacturing, research, development,
education, and pharmaceutical.
Discourage residential construction not in harmony with the surrounding neighborhood
(Program 1.4.2.1.) Staff continued to monitor and promote residential construction projects
that ensure the architecture and general appearance of the building would be in keeping with
the character of the neighborhood.
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The safe and efficient movement of — people and goods through cities is provided by m circulation
system ranging from sidewalks tmroadways. Aypopulation and economic growth continue, cities have
the challenge mfimproving the circulation system to deal with increased demands. Population and
economic gnmmdh also impact the infrastructure needed to provide utilities and other services for
those who live, work, and visit Downey.
Traffic Congestion
+
Maintain intersections and street segments at acceptable service levels and not worsen those
intersections and street segments currently operating at unacceptable levels (Program 2.1.1,1,)'
The Lakewood Blvd. Improvements Project — Phase 3C extends previously -completed phases of
the Lakewood Blvd. Improvements Project from Gallatin Road northerly 1nTelegraph Road. This
project involved the widening of Lakewood Blvd. in order to provide three lanes in each direction
and was completed inOctober Z018.
The city is also in the process of initiating improvements at the following intersections in order
to maintain an acceptable level -of -service, increase nnmbi||1y and enhance safety at these
Lakewood Blvd. at Florence Ave. — this project will add additional left -turn lanes in the
northbound and southbound directions on Lakewood Blvd. as well as add an exclusive right
-turn lane in the westbound direction on Florence Ave. The city is in the process of
selecting a consultant to complete the environmental and design phases of the project.
Construction is estimated to commence in summer 2021.
Lakewood Blvd. at Firestone Blvd. - this project will add additional heft -urn lanes in the
northbound and southbound directions on Lakewood Blvd. The city isinthe process of
selecting a consultant to complete the environmental and design phases of the project.
Construction is estimated to commence in summer 2020.
Lakewood Blvd. at Impenal,_HWy1r - this project will add additional left -turn lanes in the
eastbound and westbound directions on |nnpeha| Hwy. The city is in the process of
selecting a consultant to complete the environmental and design phases of the project.
Construction is estimated to commence in summer 2021.
Paramount Blvd. at Imperial Hwy. - this project will add additional left -turn lanes in the
southbound and westbound directions on |nmpehe| Hwy. The city is in the process of
selecting a consultant to complete the environmental and design phases of the project.
Construction isestimated tmcommence infall 2O21.
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. • • •111:4 1 t1KIIJ I• •
Develop •,
improvementssystem (ITS) .-conditions.
Over the past several years, the City has been incrementally expanding the traffic signal
control system. Initially, the Traffic Management Center was implemented at City Hall in 2005
and the first fiber-optic traffic signal communications systems were installed along the
Lakewood Blvd. and Firestone Blvd. corridors. Additional systems have since been
implemented along Florence Avenue, Paramount Boulevard, Bellflower Boulevard, Imperial
Hwy and Telegraph Road. The City will be further expanding the fiber-optic communications
networks along the Woodruff Ave., Stewart & Gray Rd. and Old River School Rd. corridors. In
addition, the city is currently in the process of upgrading the system software and other
elements of the TMC to maintain pace with current technology and replace obsolete hardware
and software. Completion of this task is anticipated in December 2019.
The Woodruff Avenue Traffic Signal Communication System will involve the expansion of the
city's traffic signal communication system along Woodruff Avenue between Firestone
Boulevard and Foster Road. The design phase of this project is complete. The estimated
completion date for the construction phase of this project is spring 2020.
The Stewart & Gray Road Traffic Signal Communication System will involve the expansion of
the city's traffic signal communication system along Stewart & Gray Road between Old River
School Road and Woodruff Avenue. This project is currently in the design phase. The
estimated completion date for the construction phase of this project is fall 2020.
The Old River School Road Traffic Signal Communication System will involve the expansion of
the city's traffic signal communication system along Old River School Road between Imperial
Highway and Firestone Boulevard. This project is currently in the design phase. The estimated
completion date for the construction phase of this project is spring 2020.
Encourage appropriate turn lanes and other operational improvements at major arterial
intersections identified as congested (Program 2.1.1.6.). Major capacity improvements were
recently completed on Lakewood Blvd. between Gallatin Rd. and Telegraph Rd. and are
proposed at four intersections as described in Program 2.1.1.1.
The city received funding through the Federal Highway Safety Improvement Program (HSIP)
(Cycle 7) to upgrade and implement operational improvements to the existing traffic signals at
six (6) intersections along Paramount Boulevard as well as five (5) intersections along Stewart
& Gray Road. In addition, the city received HSIP funding (Cycle 8) to upgrade and implement
operational improvements to the existing traffic signals at three (3) intersections along
Imperial Highway. The proposed traffic signal upgrades at the intersections along Paramount
Boulevard, Stewart & Gray Road and Imperial Highway are currently in the design phase. The
estimated completion dates for implementation of the traffic signal upgrades along
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Chapter 2 Circulation Element continued
Paramount Blvd. and Stewart & Gray Rd. is fall 2020. The estimated completion date for the
implementation of the traffic signal upgrades along Imperial Hwy. is spring 2021.
Establish a development recovery fee program to require new developments and
expansions of existing developments to pay the cost of circulation improvements (Program
2.1.2.1.). Developer fees are collected on a case-by-case basis by the Public Works Department
through the development plan review/entitlement process. Approximately $1 million is
collected from developers each year. In addition, the city is proposing to complete a
transportation impact developer fee nexus study in conjunction with the next General Plan
Circulation Element update.
Ensure the mitigation of off-site traffic impacts by development projects to the maximum
extent feasible, including the installation or upgrade of traffic signals at intersections and/or
contribution of its fair -share towards mitigating impacts (Program 2.1.2.2.). Land development
projects are reviewed on a case-by-case basis for potential traffic impact. If trip generation
thresholds in accordance with the LA County Congestion Management Program of 50 vehicle
trips during either AM or PM peak hour are exceeded, a traffic impact analysis study is required
which will determine mitigation measures necessary to offset the impacts created by the
development on any designated CMP facilities or the amount of development fee to be
collected. For example, traffic studies are currently under preparation in conjunction with the
environmental documents being prepared for the proposed redevelopment of the Rancho Los
Amigos South Campus Specific Plan as well as the Eco Rapid Transit Line.
Promote site designs, street patterns, and street signalization that discourage the use of local
streets as through routes (Program 2.1.2.4.). The intersection improvement projects included
under Programs 2.1.1.1 and 2.1.1.6 are intended to increase capacity and operational efficiency
at these intersections in order to encourage through traffic on arterial streets and minimize
intrusion through residential neighborhoods. In addition, the recently -completed Lakewood
Boulevard Improvement Project Phase 3C involved the widening of the major arterial to provide
three through lanes in each direction between Gallatin Rd. and Telegraph Rd. in order to
increase the capacity and mobility along Lakewood Blvd. to minimize intrusion through
residential neighborhoods. Furthermore, the traffic signal communication system projects
mentioned in Program 2.1.1.3 will improve mobility along the Woodruff Ave., Stewart & Gray
Rd. and Old River School Rd. corridors which will also minimize intrusion through residential
neighborhoods. In addition, the city's Traffic Calming Program provides a framework for
discouraging through traffic on local streets through a series of traffic calming measures which
are applied to local residential streets as appropriate in response to complaints submitted by
residents.
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Chapter 2 Circulation Element continued
Travel Alternatives
♦ Encourage the use of bicycling as a form of transportation for employment commuting and
business purposes, in addition to recreational purposes (Program 2.2.2.1.). Bike lanes have
been installed throughout various major streets in Downey. These bike lanes provided a
healthy option to help reduce greenhouse gas emissions. Each bike on the road means one
less car. Also, bike lanes have a "traffic calming "effect, meaning roads that appear narrow
result in slower vehicular speeds improving safety and increasing driver's reaction times.
Promote home-based businesses (Program 2.2.3.4.). In 2018, the city issued 96 business
licenses for home-based business. This allows people who live in residential zoned properties
an opportunity to work from home. The majority of the licenses are on-line sale and real
estate businesses.
♦ Co-ordinate with local, regional, and state agencies involved in mitigating truck traffic
impacts in the region (Program 2.3.1.2.). The City of Downey Public Works Department
issues overload permits to ensure that the correct haul routes are utilized through the city and
that proper arrangements have been made in advance. In addition, truck circulation
improvements will be incorporated in the various proposed intersection improvements as
referenced in Program 2.1.1.1.
Discourage truck parking on public streets (Program 2.3.2.1.). The Public Works Traffic
Division continued to implement parking prohibitions of large commercial vehicles on public
streets. DMC Section 3185 (b) prohibits the parking of commercial vehicles exceeding 6,000
lbs. manufacturer's unladed weight or 84 inches in height or width on all public streets with
the exception of those streets located within areas zoned industrial, the vehicle is involved
with the servicing of the adjacent property or for a period not to exceed eight hours if the
vehicle has been involved in an accident or is disabled. The Downey Police Department's
Traffic Unit continued to monitor and issue citations for those in violation.
Ensure that land uses generating high amounts of truck traffic provide compensation to the city
for projected pavement wear of public streets (Program 2.3.2.4). Approximately $5 million
annually is programmed in the city's Capital Improvement Program for the rehabilitation and/or
reconstruction of the city's arterial, collector and local streets. In addition, developers are
assessed fees on a case-by-case, pro -rata share basis towards pavement rehabilitation of arterial
streets designated as truck routes. The City collects $1.5 million annually from its trash collection
company which is applied towards the rehabilitation of the City's residential streets.
M!�=
♦ Coordinate with CalTrans, METRO, SCAG, Gateway Cities COG and other agencies to
promote multi -modal improvement strategies to improve the regional transportation
network (Program 2.4.1.1). City staff continued to participate in the development of the
West Santa Ana Branch (WSAB) Transit Corridor Project. It is a new 20 -mile light rail transit
line that would connect downtown Los Angeles to southeast LA County, serving the cities and
communities including Downey. Metro has formally initiated the Draft Environmental Impact
Statement/Environmental Impact Report (EIS/EIR) phase. In response to comments received
during the scoping period and ongoing technical analysis, Metro has been studying new
potential alignments in addition to the original four Northern Alignment Options (alignment
between downtown Los Angeles and City of Huntington Park).
Infrastructure and Maintenance
♦ Promote the expansion of communication networks to meet the needs of city residents,
businesses, and other land uses (Program 2.7.1.2.) The City continues to use the customer
service check-in kiosk system to better expedite service at the public counters. This new
system allows staffs to provide an effective and efficient service to our customers and to
enhance communications between various City Departments in terms of speed, capacity and
reliability. This system also allows Staff to reflect on ratings of services to ensure customer
service is exceptional.
Promote alternative funding sources for infrastructure maintenance and upgrades (Program
• to continue to .• the recreational facilities, the city obtained
$3,000,000 through HUD funding and $2,200,000 will be used towards the three (3) synthetic
turf soccer
• as •. • the Rancho • Amigos South Campus •• Fields project. Also,
Measure S went
• effect in i• 2017 and expected to generate approximately $9 •
per year to protect and enhance the quality of services to the community.
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Chapter •:
The California State Legislature has identified the "Attainment of a decent home and suitable living
environment for every citizen", as the State's major housing goal. Accordingly, the State of California
mandates that each county and city maintain a Housing Element in their General Plan. Section 65583 of
the Government Code sets forth the specific components to be contained in a community's housing
element, including the City's share of the Regional Housing Needs Assessment (RHNA).
In addition to providing assistance and guidance for the City's Housing Element, the Housing Division
administers a variety of community development activities including affordable housing activities,
neighborhood improvement programs, economic development strategies, improvement of public
facilities, and support for needed public services. The following is in regards to Chapter 2 (Housing Plan)
of the 2014-2021 Housing Element goals administered by the Housing Division:
Objective: Address property, structural, and energy/water conservation
improvements for low-income homeowners in the City. The City
anticipates that 10 projects will be assisted annually based on funding
availability.
Status: A total of $457,770 in funds were granted to 13 separate property owners
of low to moderate income households for various eligible residential
improvements.
Objective: City staff continued to maintain a list of affordable housing units
throughout the City including affordability information to ensure landlords
are compliant with deed restrictions and to preserve affordable units. The
Housing Division will continue to pursue partnership opportunities with
nonprofits to preserve and expand affordable housing in the City.
Status: An inventory of the City's affordable housing units is kept and maintained
by the City's Community Development Department. Currently, 197
affordable units exist in the city. Continued education is provided to
property owners in an effort to maintain compliance with deed
restrictions. Standards, benefits, and incentives related to affordable
housing are also shared with any persons interested in the construction of
a residential development.
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I'Chgpter 3 Housing Element continued
•
T--?rMT,MP=
•. Staff will continue to facilitate the redevelopment of underutilized sites
through various outreach methods to the development •
through an updated inventory available throughout the 2014-2021 City of
r• 2014 - 2021 • Element 25 planning cycle. Provide
information to interested developers and • the City's website .•t
potential residential •.•. sites.
Status: The City continues to encourage and advocate for the construction/
redevelopment • underutilized parcels as an ongoing effort. In 2018, •
application was submitted as an entitlement that (if approved) will
maximize that parcel's allowed density. In addition, single family lots have
• created • dwelling units (ADU) in areas that were not
previously allowed to do so. A total of three ADUs were approved in 2018.
Objective: Continue to provide assistance to households through continued
participation in the Los Angeles County Section 8 program and encourage
rental property owners to register their units with the Housing Authority
of the County of Los Angeles ("HACOLA"). The Housing Division will
continue to monitor the number of residents accessing the program and
units available • rent.
Status: In 2018, there were 548 total units within the City participating in the
Section 8 program. The Housing Authority operates the program and is
responsible for issuing vouchers.
1• Continue to conduct annual reviews • • and development fees.
Status: In 2018, fees were adjusted and raised for the majority of development
applications. Changes were made in an effort to recover cost for services,
yet total cost for service still remains higher than the applicable fee.
Change in fees remains appropriate and consistent with surrounding
communities.
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MEN=
Objective: Staff continued to assist households through the Fair Housing
Foundation ("FHF") and continue to refer fair housing complaints to the
FHF.
Status: In 2018, at least 250 Downey residents were assisted by the FHF.
Each local government in California is required to adopt a Housing Element as part of its General Plan
that shows how the community plans to meet the existing and projected housing needs of people at
all income levels. The Regional Housing Need Allocation (RHNA) is the state -mandated process to
identify the total number of housing units (by affordability level) that each jurisdiction must
accommodate in its Housing Element. In 2018, City of Downey issued 87 building permits for the
construction of new homes.
The State Housing Report is attached to this report as an appendix to provide additional details
pertaining to the Housing Element's plans and accommodations to housing needs within the City of
Downey.
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The City of Downey, like the rest of southern California, enjoy a temperate climate, access to both
beaches and mountains and many other amenities not found in many other parts of the world. The
quality of life that the region offers its residents is one of the main reasons the region continues to
attract visitors and newcomers. However, southern California is a semi -arid desert environment with
limited natural resources. These limited resources, need to be preserved for continued use by existing
residents and by future generations. Extreme drought conditions continued through much of 2016,
making conservation critical.
Continue providing information to the public promoting the benefits of water conservation
(Program 4.1.1.1.). The Public Works Department continued to provide public education on
water use habits and drought tolerant landscaping via the Street Faire, National Night Out,
Ride & Stride event, and landscaping workshops. In addition, staff continued to provide
samples of synthetic turf at the Community Development Department Planning counter.
Residents were encouraged to work with Planning staff for additional information regarding
installation and materials.
• Promote the continued use of water conservation methods at city -owned facilities, such as
parks and golf courses (Program 4.1.1.3.). The City continued to look for additional
opportunities to expand its use of recycled water at City -owned and other sites as recycled
water becomes available. Some of the larger City locations where recycled water is currently
used include: Downey Cemetery, Independence Park, Rio San Gabriel Park, Wilderness Park,
Rio Hondo Golf Course, Crawford Park, Columbia Memorial Space Center, and Sports Park.
The City currently maintains 35 recycled water services/meters for use at City Park and golf
course ponds, and for irrigation of landscaping at parks, golf course, and medians/parkways.
Encourage the use _ of reclaimed water, or re -use of water on-site, for new and
redevelopment projects (Program 4.1.1.4). The Public Works Department continued to
require contractors and developers to install recycled water services/piping and meters where
recycled water is located in proximity to the development projects.
Expand the availability of reclaimed water by extending the dual -pipe water system
(Program 4.1.1.5.). The recycled water facility at the Downey Promenade Shopping Center
allows the use of recycled water for landscape irrigation at medians/parkways along Lakewood
Boulevard, Bellflower Boulevard and future construction projects along these corridor.
25
f
Provide treatment of runoff generated by: properties on-site before release into the storm
drain system (Program 4.3.1.1.). 47 development and redevelopment projects were
approved for construction with infiltration systems to capture and store runoff to reduce
pollutant transport and augment local water levels beneath the ground. As public, commercial
and residential projects are redeveloped, runoff control measures are implemented in the
form of infiltration resulting in a steady improvement in water quality and local water levels.
Promote effective street cleaning (Program 4.3.1.3.). The Nationwide Environmental Services
continued to vacuum -swept the city streets weekly. These streets are posted with "No
Parking" signs during the appointed period and Parking Enforcement Officers accompany the
sweeper vehicles. Residents utilizing a Street Sweeping Parking Permit are responsible for
maintaining the street area adjacent to their properties as a condition of being exempted from
the posted parking restrictions.
• Encourage proper storage and handling of construction materials to avoid the contact of
pollutants with storm water runoff during construction (Program 4.3.1.4.). Public Works,
Code Enforcement, and Building and Safety staff continued to share responsibility for
implementing Program 4.3.1.4 of the City Vision 2025 General Plan. Public Works focused on
construction projects in the public right-of-way, preparation and review of erosion control
plans by developers, compliance by large state permitted construction sites and responding to
complaints of materials in the municipal separate storm sewer system (MS4), which includes
streets, alleys and drains. Building and Safety is primarily responsible for on-site or private
property conditions, while Code Enforcement responds to resident complaints and provides
more aggressive enforcement capabilities to supplement other staff efforts.
Tree Preservation
♦ Promote the installation of new trees when damaged or dying trees are removed (Program
4.4.1.3.). The Public Works Department continued to work with property owners to ensure
that the removal of damaged trees and the placement of new trees comply with City's Tree
Ordinance. Public Works Department is responsible to review and approve all proposed
landscaping plans within the public right-of-ways and street medians. Section 7605 of the
Downey Municipal Code specifies that, "Any public street tree removed shall be replaced if a
replacement is deemed appropriate and if it is mutually agreed to by both the City and the
property owner."
26
♦ Encourage alternative modes of travel, such as walking and cycling, to vehicle use and
alternative modes of employment, such as telecommuting and home-based businesses, to
reduce emissions associated with vehicle use (Program 4.5.1.4.). As previously mentioned in
Program 2.2.2.1., the City had been implementing the recently adopted Bicycle Master Plan
(BMP). This including the addition • • lanes • various •; and secondary arterials.
These
• lanes provided a healthy option to help -• greenhouse gas emissions. Each
Promote the use of alternative fuel vehicles, including clean diesel, compressed natural gas.,
hydrogen, that result in reduced emissions, • in • involving City operations
(Program 4.5.1.5.). With the growing number • electric and hybrid vehicles, additional
charging stations have been installed in public and private facilities (City Library, Promenade at
Downey, Stonewood • and The Commons Commercial Center) to promote the use of
natural gas and pure electric vehicles.
sn��E
* Ensure the installation • energy efficient street lights and traffic signals (Program 4.6.2.1.).
The City utilizes light -emitting diode (LED) vehicle and pedestrian indications at all signalized
intersections owned and maintained by the City. In addition, the City utilizes LED technology
27
NNEENNEEM - MENNE-MENOMMM
Chapter,.5 Safety Element
Natural and non -natural hazards present a variety of risks to persons who live, work, and visit the City.
The aim of the City is to reduce the potential risk of death, injuries, property damage, and the eco-
nomic and social dislocation resulting from hazards.
r -7
Coordinate emergency preparedness with the federal, state, school district and other local
agencies (Program 5.1.2.3.). The Office of Emergency Management throughout the year, has
coordinated with the federal, state, and neighboring local agencies' in preparing for response
and recovery efforts in the event of disasters. This was done through planning, training and
exercising; the goal is to minimize the loss of lives and property.
Monitor the location, type of facility, and amount of hazardous materials kept at properties
(Program 5.2.1.2.). The Fire Department continues to monitor and inspect all facilities that
handle hazardous materials at or above the reportable quantities as set forth in the California
Health & Safety Code (§25503.5). Inspections are conducted every other year to ensure com-
pliance with both the Fire and Health & Safety Codes. The frequency of these inspections ex-
ceed the State's minimum requirement that hazardous materials inspections occur once every
three years.
Promote public information regarding the types of hazardous materials, which may include
common household items, and the proper method of disposal (Program 5.2.1.3.). The
Downey Fire Department continued to update its website to provide up-to-date information
on the safe handling and disposal of hazardous materials. The website's Emergency Prepared-
ness section contains information on hazardous material awareness and safety, in addition to
educational information on fire safety.
-•
• Ensure proper disclosure of amounts of hazardous materials by existing uses and proposed
uses, during the business review process (Program 5.2.1.4.). The Downey Fire Prevention
Bureau continued to conduct inspections during the business license application process.
Once identified as a handler of hazardous materials, these businesses receive an inspection
from Downey Fire Department's Hazardous Material Section to ensure accurate disclosure of
the hazardous substances, and the safe handling and storage of the materials. The facilities
are then entered into the Fire Department's database, issued an operational permit, and
placed on a routine inspection frequency.
28
Hazardous Materials
Promote the convenient "drop-off" collection for the disposal of hazardous waste generated
by residential households and other land uses (Program 5.2.2.2). The City continued to offer
programs that encourages residents to dispose hazardous waste materials (i.e. electronic
devices) to both the Sanitation Districts of Los Angeles County Household Hazardous Waste
Collection Program and the Los Angeles County Sheriff's Safe Drug Drop-off Program, which
accepts expired prescription medications and sharps (i.e., needles).
The Downey Police Department and Downey C.E.R.T members participated in the annual
National Prescription Drug -Take Back Initiative. Downey residents had an opportunity to drop
off expired, unused and unwanted prescription drugs. All of the collected items were turned
over to the D.E.A for disposal.
Promote adequate widths on travel lanes along street and alleys to accommodate
emergency vehicles (Program 5.3.1.2.). The Fire Prevention Bureau personnel, under the
direction of the Fire Chief, continued to review plans diligently to ensure emergency vehicle
access through private driveways, public streets, and alleys will be accommodated. This review
is completed early in the Planning application process to ensure proper site layout is achieved.
Ensure that development projects install fire hydrants, water mains, or otherwise contribute
its fair share towards mitigating impacts on the fire flow system (Program 5.3.2.3.). The Fira
and Public Works Departments continued to enforce the requirements for additional fire
hydrants for development projects through the plan check process. The Community
Development Department continued to conduct Development Review Committee (DRQ
meetings to allow various City Departments to offer comments and conditions for a proposed
Promote the use of fire sprinklers for new, expanded, and remo ele eve opments
(Program 5.3.2.4.). The Fire Prevention Bureau continued to require sprinkler systems for new
commercial development over 3,600 sq. ft. and tenant improvements of commercial
Ensure access for emergency vehicles through security pedestrian and vehicular gates
(Program 5.3.2.6.). The Fire Prevention Bureau continued to require emergency lighting, exit
signs, Knox box, and 2A-10BC fire extinguishers for all commercial and industrial projects.
29
Keep crime rates and property loss rates at the lowest levels feasible (Program 5.4.1.1.). In an
effort to keep crime and property loss rates low, the Police Department continued to work
closely with the community by providing crime prevention tips and education through the 219
Neighborhood Watch Groups, along with various social media platforms. In addition, to continue
the high level of service to the community, the Department hired 13 Police Officers, 4
Dispatchers, 5 Police Aides, 3 Office Assistants, 3 Records Specialists, 1 Forensic Specialist, and 1
Forensic Intern.
Maintain an acceptable response time for police emergencyservice calls (Program 5.4.1.2.).
The Police Department continued to maintain a swift response time to high priority emergency
calls that require immediate assistance to ensure the public's safety.
Promote the use of technology as tools to improve staff productivity (Program 5.4.1.5.). The
Police Department continued to expand its use of technology through the growth of its social
media presence. In addition, citizen's will soon be able to file various types of police reports
online. Progress was also made towards upgrading the Department's radio system, along with
the Computer Automated Dispatch (CAD) and Records Management System (RMS, to provide
better service to the residents and those that visit the city.
Coordinate with Federal, State, and County agencies to address illegal activities (Program
5.4.1.7.). The Department continued to receive both state and federal funding (grants) to
provide directed enforcement and education to residents pertaining to traffic safety, along with
alcohol and tobacco related criminal behavior. The Special Enforcement Team conducted
several operations funded by the State's Alcohol Beverage and Control grant to target various
individuals and businesses found selling alcohol to minors. In addition, educational classes were
held to provide instruction to employees regarding the sales of alcohol. Funding from the State
of California Office of Traffic Safety, allowed the Department to conduct several checkpoints and
specialized patrols, targeting those found operating motor vehicles under the influence of
alcohol and/or drugs.
30
Support community organizations and neighborhood awareness programs that promote
crime prevention, including preventing gang activity (Program 5.4.2.2.). The Department
continued to participate in awareness programs such as Gangs Out of Downey (G.O.O.D.) and
promoted crime prevention through its Neighborhood Watch Program, which expanded from
214 groups to 219. In addition, the Police Department dedicated 2 Police Officers to work
closely with Clinicians from the Los County Department of Mental Health to provide outreach
and services to those in need. The Mental Evaluation Team (M.E.T.) members receive
specialized training to better assist those with challenges caused by various types of mental
Promote coordination between schools and the City to address juvenile crime in a proactiv
and preventive manner (Program 5.4.2.5.). The Police Department Expanded thl
Department's internet presence with the creation of a "Social Media Team", responsible f
interacting with the public via social media, while also producing public advisory videos. Thl-
department also hosted monthly Safe Schools meetings with DUSD administrators an@
participated in the School Resource Officer Program and Gangs Out of Downey (G.O.O.D
meetings in collaboration to provide a safer environment for the city's students and educato I
Earthquake Safety
^ Monitor groundwater table levels as they relate to liquefaction hazards (Program ���),
Public Works continued tmregularly observe ground water levels atwell sites around the City.
The ground water table is typically greater than 50' below the soil surface, which limits the risk
of liquefaction to residential and typical commercial structures. Larger structures and those
with significant subterranean components may be requested to provide additional seismic
evaluations during the development process or as a condition of approval.
Ensure the placement of utility lines underground (Program 5.5.1.6.). The Public Works
Department continued to implement Underground Utility Districts for all development
projects. In addition, Southern California Edison Company continued to prohibit the use of
vaults installed above ground to protect the equipment and electrical lines from the intrusion
of moisture.
� Educate the public that the City is located in an "X" flood zone where flood insuranceis ^no
longer mandatory (Program 5'6'1.2.)' The Public Works Department continued to provide
handouts at the public counter regarding the current FIRM /Rood Insurance Rate Map) and
flood zoning. FIRM information can be found at www.fema.gov website.
+ Minimize increases in the amount ofwtormwater generated by existing and proposed land
uses (Program 5.6.2.1.). The Public Works Department continued to enforce National Pollutant
Discharge Elimination System (NPDES) requirements, during plan check review for new and
redevelopment projects with S,000square feet or more ofnew or replacement impervious
surfaces, which are generally required to provide infiltration volume commensurate with an
85th percentile within 24-hour runoff event (whichever is greater) on the new or replacement
impervious surface. Larger developments are required to prepare a Standard Urban
Storrnvvater Mitigation Plan and demonstrate that no increase in peak runoff rate will be
observed as a result of the development and that at least 85th percentile or 0.75 inch in a 24-
hour event (whichever is greater) of projectedrunoffcanbeinfi|trated.
�
Require street lights for new developments (Program 5'7'1.2L). The City continued torequire
developers to install new street lights adjacent to the new developments within the public -
right -of -way as a condition of approval, where streetlights currently do not exist. In addition,
as a condition of approval through the development plan review process, properties are
annexed into the City ofDowney Lighting Maintenance District in accordance with Division 15
mfthe Streets and Highways Code.
+
Encourage the installation of sidewalks in new developments and major remodeling
consistent with the sidewalk Master Plan (Program 5'7.2.2.)' The City requires land
developers and property owners to construct new sidewalk where it doesn't exist through the
entitlement process in conjunction with new on-site construction involving the adjacent
property. The City is currently undertaking the development of Citywide Pedestrian Plan
which will serve as a blueprint for the gradual development of the City's circulation system
over time. In addition, the City is completing a project which will involve the construction of
approximately 6,750 linear feet of new sidewalk in the proximity of five elementary schools in
the southern portion of the City. The City is currently in the process of retaining a consultant
to complete the design phase of the project. Construction is estimated to be complete by
32
Promote street intersection design and signalization that are safe and convenient to
pedestrians and bicyclists (Program 5.7.2.3). The safety and convenience mfpedestrians and
bicyclists are taken into consideration in the designs of intersections as well as signa|ization.
Intersections are designed tm beaccessible to pedestrians incompliance with the Americans
with Disabilities Act /AD/\\. In addition, the Citywide Pedestrian Plan will recommend aseries mf
projects featuring innovative pedestrian treatments and amenities to be deployed at
intersections such as curb extensions. Furthermore, the City completed a citywide safety
lighting retrofit in 2018 which involved the conversion of all city -owned safety lights at
intersections to LED luminaires. Traffic signal installations and upgrades also take pedestrian
and bicycle safety and convenience into consideration through the use of pedestrian
countdown indications and pedestrian accessible pushbuttons /o few of which are audible for
the blind). The City's traffic signals are also timed to provide sufficient time for pedestrians to
cross the street in accordance with state guidelines. Detection systems at signalized
intersections are also required to detect the presence of bicycles. Lastly, the City will be
initiating a project involving the installation of Class |i bike lanes on eight of the City's minor
arterial streets as recommended by the City's Bicycle Master Plan. Aconsu|tant is currently
being retained to complete the environmental and design phases for this project, with the
design phase estimated for completion by fall 2030 and the completion of construction
estimated bywinter 3O2l.
Noise can bedefined asunwanted sound and isknown tmhave several adverse effects onpeople. The
most critical impact mfnoise exposure is hearing loss. Other effects are speech interference, sleep
interference and annoyance.
�
Ensure that existing land uses that are generating noise beyond the acceptable levels reduce
noise levels to acceptable levels (Program 6.3'1'2.). The City continued to enforce it's noise
ordinance (Section 46O0ofthe Downey Municipal Code). This involves the permitted hours for
construction. For projects thatinmm|vedannp|ifiednnusic,theQtycontinuedtostrirt|yenfmrce
businesses to mitigate noise impacts by imposing conditions of approval through a conditional
use permit application process. Also, the Downey Police Department Special Enforcement
Team conducted IMPACT inspections to ensure businesses are operating atanacceptable noise
|naddition, the City continued torequire projects thatinvo|veUvpentertainnnentacdwi#esand
projects that havethe potential to generate noise from machinery equipment or amplified
music tocomply with City's noise ordinance. This can be regulated 6vimposing conditions mf
approval through the entitlement process.
33
Discourage the placement of air conditioning equipment, electric generators, or other noise
generating equipment in close proximity to adjacent properties (Program 6.3.1.6.). The City
continued to impose conditions of approval for outdoor events and carnivals that involved
the use of temporary electric generators to mitigate potential impacts to the public. This
includes limiting the number of generators, requiring minimum separation from generator to
buildings and property lines, and requiring the use of generators that generating minimal noise.
Typical of most communities located within mature urbanized settings, Downey has a limited amount of
open space areas. Open space areas are important not only to provide recreational activities for
residents but also as a visual break from the built environment.
♦ Maintain an adequate level of recreational staffing at park facilities (Program 7.2.2.1.). The
Parks & Recreation Department continued to monitor recreation staffing to ensure adequate
levels of recreation staffing at park facilities. Full-time and part-time staffs were hired as needed
to fill vacancies throughout the year.
Secure alternative means of funding, such as grants, donations, user fees and public/private
partnerships, for park upgrades (Program 7.2.2.5.). As mentioned under Program 2.7.2.1.,
Measure S improvements to protect and enhance the quality of services to the community,
including enhancing police services, ensuring adequate funding for public parks, and improving
public streets began with improvements at the Rio Hondo Event Center and futsal courts at
Independence Park. Park enhancement phases are set to begin in May 2019.
Promote the creation of new parks, especially in areas of the city in the greatest need of
additional parks (Program 7.3.1.1.). City staff continues to work with the County of Los Angeles
on a sports complex project (soccer fields) on the south side of the Rancho Los Amigos campus,
which includes ten acres that the county approved for recreational use. We are also monitoring
California Prop 68 and LA County Measure A funds that are in the initial allocation stages.
34
Cater 5 Safety lement continued
♦ Actively work with private, non-profit and public community services organizations to
provide educational and community services including child care, English translation, after
school programs and recreational activities (Program 7.4.1.5.) Parks and Recreation staff and
the Downey Unified School District (DUSD) continued to administer a State grant to provide
the "After School Program Information Recreation Education" (ASPIRE) at Alameda, Carpenter,
Gauldin, Griffiths, Lewis, Old River, Stauffer, Sussman, Price, Unsworth, Ward and Williams
Schools. The goal of the program is to provide a fun, positive, and safe learning
environment. The program operates on school days from school dismissal until 6:00
p.m. Also, the Department continued to use contracted instructors to bring recreational
classes and programs to the community. Lastly, Parks and Recreation staff continued to
support TLC (True Lasting Connections) organization, a branch of DUSD that supports children
and their families including access to child care, English translation, programs, and other
necessities. With the ongoing support from local donors (i.e. First Baptist Church, Kaiser
Permanente of Downey, Foundation for Life, The Downey Promenade, and Planet Fitness), TLC
were able to continue to help families in need.
Most residents, visitors, and businesses in Downey recognize the City as the premiere city in the
southeast area of Los Angeles County. However, others less familiar with the City's history may not
share this perception and judge Downey solely on the physical appearance of the area. For this
reason, it is important that the visual appearance of the community portray a positive image and that
the community image display the distinct and numerous resources it has to offer.
Promote quality design for new, expanded, and remodeled construction (Goal 8.1). The City
continued to contract Architectural Peer Review Services to provide technical review and a
comprehensive range of integrated design services for a variety of buildings. In addition, the
City continued to implement the Site Plan Review process that requires Planning Commission
review and approval of site plans, landscaping, lighting (except single family homes and
apartments) for new construction and additions to townhome, commercial, and industrial
projects in the City.
Lack of property maintenance may exhibit a negative image of the City (issue .2). The Code
Enforcement Division continued monitoring and working with a significant number of property
owners, including residential properties, commercial and industrial businesses, in an effort to
keep these properties maintained.
• Support the Keep Downey Beautiful programs (Program 8.2.2.3.). City staff, business owners,
and volunteers participated in the monthly event "Keep Downey Beautiful" that help improve
community environments. The program focus is not only to keep Downey beautiful but also to
have a safe and clean environment.
35
Chapter t• • •- •Ment Element
A strong community owes much to the spirit and involvement of its residents. However, community
pride and civic -mindedness are not enough for a city to provide all necessary and desired services to
maintain the local quality of life. A city needs a variety of employment and shopping opportunities to
create balance, make it a desirable place to live, and enhance its image.
♦ Develop economic strategies for business attraction and retention (Program 9.1.1.1.).
Biomedical Overlay Zone—With the fast growing jobs in the bio -medical industry, Staff worked
with consultants to evaluate and develop a biomedical overlay zone to enhance the existing
Zoning Code and provide a catalyst to increasing biomedical businesses in Downey.
Continue the revitalization of commercial and industrial corridors (Program 9.1 1.5.). The
City continued to work on the Imperial Highway Strategic Plan, a corridor assessment that
includes five (5) components: A Strengths, Weaknesses, Opportunities and Threats (SWOT)
analysis, an implementation plan, performance metrics, development opportunity sites
analyses, and a summary of research findings. The analysis assisted in identifying six major
goals to revitalize the Imperial Highway corridor, which are supported by strategies, action
steps, and performance metrics within the plan, providing a roadmap for enhancing economic
development and the growth of the corridor.
Promote through public information the benefits of businesses locating in Downey (Program
9.1.1.7.). Staff has revamped the Economic Development web pages to assist in the attraction
and retention of quality businesses. The pages contain information and materials for
businesses coming to the City and include information on the various business start-up steps
and even links to a site locator and opportunity sites. Additionally, the city has included a
business tool -kit, to further help businesses locate regional, state and federal resources.
Maintain the high level of standards for quality of staff and work produced (Program
9.4.1.3.). City designed and implemented the customer service check-in kiosk system to better
expedite service at the public counters. This new system allows staffs to provide an effective
and efficient service to our customers.
Expand the use of the city Internet web site for public information (Program 9.4.2.5.). City
Departments continue to work toward improved customer service by maintaining the on-line
business license application process, which enables customers to submit business license
renewals or applications for a new license and to allow Downey residents to pay their water
bills on-line. In addition, the City continues to update its website periodically and provide
more information to the public via the Internet. The Planning Department also uses social
media to inform the community of Planning Commissions or any community meetings.
36