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Home My WebLink About10. CIP No 19-37 - Rejection of Proposals for Fire Stations Modernization Project-Station Alert SystemTO: HONORABLE MAYOR ASHTON'AND MEMBERS OF THE 5 ",l 9 bVED BY FROM: OFFICE OF CITY MANAGER i JOHN OSKOUI, IMPROVEMENTSUBJECT: CAPITAL PROJECT•STATIONS MODERNIZATION-• •N ALERT SYSTEM - REJECTION OF PROPOSALS It is recommended that the City Council reject all proposals received by the City for the purpose of installing Station Alert System at the City of Downey Fire Stations 1, 2, 3 and 4, City of Downey Temporary Fire Station and Temporary Dispatch Center. DISCUSSION In preparation for modernization and expansion of the City of Downey Fire Stations 1, 2, 3 and 4, the proposed Temporary Fire Station and Dispatch Center, the City sought proposals from three (3) qualified firms, WESTNET, Inc., US Digital Designs and Radio Mobile for providing and installing Station Alert System at four fire stations in addition to the proposed Temporary Dispatch Center and Temporary Fire Station. Upon a full review of the proposals and the procurement process, staff is of the opinion that it would be more advantageous for the City to procure the aforementioned system utilizing a "piggyback procurement" process. Typically, piggyback contracts are available through statewide or national cooperative purchasing systems which enables member entities to purchase goods and services utilizing competitively awarded contracts with high performance vendors. Quality of Life, Neighborhood and Infrastructure Fgm None. ATTACHEENTS Request for Proposals Proposals REQUEST FOR PROPOSAL for STATION ALERTING SYSTEM November 29, 2018 On behalf of the City of Downey (City), acting as its Owner's Representative (OR), this document shall serve as the City's formal notice for Request for Proposal for Downey Fire Department Station Alerting System. The City of Downey is seeking bids for the purchase and installation of hardware, software and imp|emmntationservicesforetumkevfireotationa|erdngsyatem(^Syntem^)fnrbothTempmraryDinpatchet Downey City Hall and Permanent Dispatch atDowney Fire Station 1 during Fire Stations 1-4 modernizations. 1. Fire Station # 1 - 12222 Paramount Blvd. Downey, CA 90242 2. Fire Station # 2 - 9556 Imperial Highway Downey, CA 90242 3. Fire Station # 3 - 9900 Paramount Blvd. Downey, CA 90240 4. Fire Station # 4 - 9349 Florence Ave. Downey, CA 90240 ATTACHED: ° Detailed Proposal Packet • Attachment A -Station Drawings ° Attachment Phasing and Move Illustration The following mandatory City requirements shall be required for all Proposals submitted: 1. Obtain a City Business License PRIOR commencing and Contract work. 2. Provide Certificate of Insurance pursuant to the City's requirements and limits of coverages. 3. Comply with D.|.R Bid Requirements for a public works Prevailing Wage Work: a. In accordance with California Labor Code Section 1771.1, no Contractor or Subcontractor shall be; (a) Qualified to bid or be listed in a bid proposal, (b) Engage in performance of this Work, unless registered with the Department of Industrial Relations (DIR), and qualified to perform the Work pursuant to Labor Code Section 1725.5. b. Registration can be completed by accessing: http://efi|ing.dicca.guv/PVVCR.Contnscturs and subcontractors will also need to register at: http://apps.dir.ca.gov.ecpr/DAS/ A|tLogin. 3. Provide list ofqualifications. ' 4. Provide confirmation ofaminimum offive (5)years ofexperience. 5. Provide anitemize cost proposal for the above noted six (6)Projects. 6. Provide Hourly Rate Schedule. gaoxeMal 11010111110 m Date: December 13'2O18 • Time: Nulater than 5:OOpnn (PST) • Email Proposals to: woeden@edencoinczorn,nnoazin@edencoinc.conn • Attention: City of Downey 11111 Brookshire Ave. Downey, CA 90241 Please feel free to contact me personally if you have additional questions, Walt Eden Owner's Representative (949) 874-9170 ityofDowney '`� Table of Contents PROJECT BACKGROUND AND DESCRIPTION.............................................................................................2 APPLICABLE STANDARDS AND PUBLICATIONS..........................................................................................2 REQUIREMENTS.............................................................................................................. ........................3 General.......................................................................................................W,..........,.......,....................3 CAD Interface and Manual Alerting.......................................................................„.,,.,.,.,,...,..............4 AlertingCircuits...................................................................................................................................5 DispatchAlerting - General..................................................................................................................5 DispatchAlerting —Audible ..................................................................................................................6 Dispatch Alerting - Automated Voice...................................................................................................7 Dispatch Alerting - Relay Controls and Inputs ............................. ......»...,...,........... _......... ,,.,................ 7 DispatchAlerting - Printing..................................................................................................................8 DispatchAlerting - Visuals....................................................................................................................8 Dispatch Alerting — Remote/Redundant...............................................................................................9 Configuration and Software Updates...................................................................................................9 SystemMonitoring..............................................................................................................................9 Installation.........................................................................................................................................10 Warranties and Support Agreements.................................................................»,......,....,..,,......,....,..11 Training.............................................................................................................................................11 Miscellaneous...................................................................................................................................11 Experience........................................................................................................................................12 PROJECT COMPONENTS.........................................................................................................................12 System Design & Project Management..............................................................................................12 ChangeManagement.........................................................................................................................13 Documentation............................................. .....................»..,....,..,....,,...,,,,..,,..............,.......,............ 13 FinalSystem Acceptance..............................................................................................».,.......,...,.,....14 PRICING.................................................................................................................................................14 AppendixA............................................................................................................................................15 Existing Site Drawings... ... ...... ............ .......... 15 The City of Downey ("Agency") is seeking bids for the purchase and installation of hardware, software and implementation services for a turnkey fire station alerting system ("System") for both Temporary Dispatch at Downey City Hall and Permanent Dispatch at Downey Fire Station 1 during Fire Stations 1-4 modernizations. Reference Appendix A for Station Drawings. There are currently 12 stations in Agency's alerting network; 4 fire stations in the Agency's system and 4 at Compton and 4 at Santa Fe Springs. It is anticipated that the existing system at Compton and Santa Fe Springs will remain in place, requiring the bidder's system to remain coterminous with the existing alerting hardware connected to the FDM CAD system. The desired System shall interface with the Agency's existing CAD and new radio systems, and will communicate using TCP/IP over the Fire Department's WAN. The desired System allows the stacking and simultaneous alerting of response units, speeding up deployment of the first responders. The Bidder shall provide all equipment, materials, station installation and supervision to provide a turnkey fire station alerting system. This project shall be completed in a manner commensurate with the intended application. The drawings attached to the RFP contain conceptual locations of alerting elements. It is incumbent on the individual bidders to propose their best design taking into account their experience and products to create a single, turnkey solution for the Agency. Throughout the submission, Bidder will be required to certify their compliance with the specification requirements by checking the box next to `Will Fully Comply'. Any other response will require Bidder to check 'Will Not Fully Comply' and provide information, justification or other notes regarding such non-compliance as outlined in the table below. Will Fully Comply ( Will Not Fully Comply Notes regarding non-compliance All latest published standards of the following associations/organizations shall be followed where applicable, as minimum requirements: • 2016 California Building Code (CBC) 0 American National Standards Institute (ANSI) • American Society for Testing and Materials (ASTM) • Electrical Testing Laboratory (ETL) • Insulated Cable Engineers Association (ICER) • Institute of Electrical and Electronic Engineers (IEEE) 0 National Board of Fire Underwriters (NBFU) • National Electrical Manufacturer's Association (NEMA) • National Electric Safety Code (NESC) • National Fire Protection Association (NFPA) • Underwriters' Laboratories (UL) • Building Officials & Code Administrators (BOCA) • National Electrical Code (NEC) • International Building Code (IBC) • MIL -STD -810 (latest revision) • Telecommunications Industry Association (TIA) • Electronic Industry Alliance (EIA) • National Institute of Standards and Technology (NIST) • American Concrete Institute (ACI) • American Society of Testing Materials (ASTM) • Internet Engineering Task Force (IETF) • Part 15, 80, 90 and 101 of the FCC Rules as defined in 47CFR • California ROHS as outlined in Section 25214.10 of the California Health and Safety Code • Los Angeles County Building Code, based on the 2016 CBC • 2016 California Electric Code • 2016 California Building Standards Code (California Code of Regulations, Title 24) Equipment installation shall comply with the guidelines set forward in Motorola's R56 Standards and Guidelines for Communications Sites, April 2017 edition The System shall be compliant with the National Fire Protection Association (NFPA) Standard 1221 (2019 edition) and 1710 (2016 edition), as applicable. In the event of a conflict between specifications, Bidder agrees that the most stringent requirement, as determined by the Agency, will govern the work required. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance REQUIREMENTS General The System shall be designed specifically for use as a Fire Station Alerting System. The System shall use a single point of power/Power over Ethernet (POE) infrastructure that optimizes the most common and inexpensive CAT6 cabling, allowing repurposing of the Agency's existing cable structure where available, and minimizing labor costs by using low -voltage contractors for installation, Bidder shall comply with IEEE 802.3bt in the installation of their solution. The Bidder shall ensure that all components of the System are supported by an uninterruptible power supply. The System shall be designed to be network -friendly by distributing quick alerting messages using low - bandwidth and describe the traffic requirements for each type of message. The System shall be able to handle a minimum of 100 individual fire stations and facilities and shall be modular in design to allow for future expansion and upgrades. The System shall have "heart -friendly" features such as escalating audio and subdued lighting at night. Bidder shall identify and describe the "heart -friendly" features of the System. Bidder shall not use any encrypted or proprietary messaging internally within the proposed solution. Should the proposed system design already contain proprietary or encrypted messages between components, Bidder agrees to provide documentation and information related to the encryption key material and proprietary protocols to a neutral third -party escrow service in the event that the Bidder becomes unable to provide technical services to maintain System. Such information shall be comprehensive enough for a competent technician, as defined by the Agency, to perform maintenance or service on the System to restore functionality. All Components of the System shall comply with the Made in USA Standard according to the US FTC Guidelines. Will Fully Comply Notes regarding non-compliance Will Not Fully Comply CAD Interface and Manual Alerting The Bidder shall be responsible for fully implementing a CAD Interface to the Agency's existing FDM CAD/RMS system. The Bidder shall be responsible for communicating and coordinating directly with FDM and for all costs, both direct and indirect, with FDM for all interfaces, APIs and software interfaces required for successful implementation of this product. The System shall be controlled directly primarily from the Agency's CAD system via a TCP/IP connection. There shall be a secondary connection from the existing CAD system, which the bidder shall describe. The CAD system will exist at the Temporary Dispatch at Downey City Hall and after Fire Station 1 modernization completion at Downey Fire Station 1. The System interface to the CAD system shall support both dispatch alerts, non -emergency alerts, and administrative notifications. The System shall be capable of alerting by All -Call, Agency, Group, Station or Individual Unit. Alerting Groups shall be configurable by an authorized user designated by the Agency. The System shall provide a means of notifying dispatchers that all components are operating properly; self-diagnosis, system health check (per NFPA 1221). The System shall maintain logs of system self - diagnostics and system health checks for a period of no less than thirty days. Bidder will describe the notification method to Staff of system status. For each dispatch alert message received from CAD, the System shall send a response over the CAD TCP/IP connection indicating the success or failure of each dispatched station, unit or group for the given alert. This System shall be capable of providing manual non -emergency messages to units, stations or groups of stations. Alerts at stations shall start not more than one second after the alerting system receives a dispatch alert from the CAD system. A visual indication shall be provided to dispatchers to indicate if the system is and its components are properly operating. A manual alerting application shall be provided for dispatcher use to alert stations, units or groups in the event the CAD system is not available. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance Alerting Circuits The primary dispatch circuits shall be monitored and a prompt warning shall be provided in the event that a situation that will impact reliability occurs, as per NFPA 1221. The primary alerting circuit shall be over the Agency's WAN. The proposed system shall be capable of multiple secondary redundant alerting using two-tone sequential or DTMF paging, contact closure input, audible sound detection, telephone line ring detection, or Vol P/SIP. Will Fully Comply ( (, Will Not Fully Comply Notes regarding non-compliance Dispatch Alerting - General The System shall provide, at each station, capability to control functions for each of the following: audible tones, lighting, relay activation, and printer interface. The System shall provide a zoning capability such that portions of a station can be alerted without alerting the entire station. The System shall provide a minimum of 4 separate alerting zones per station. Bidder shall describe how zoning is managed in the System both at the Dispatch Center at each location within each Station. Bidder shall indicate if the System will allow certain rooms or areas to be able to be alerted individually and if there is an option to select the notifications that will be received for that area and the method used for the end user to make such a selection The System shall provide a means to silence all station speakers manually, with the System allowing the silenced speakers to be overridden by the receipt of a call for service. The System shall provide a means to have all or selected station speakers monitor the dispatch radio channel, allowing for all radio traffic to be heard at each speaker. Will Fully comply Will Not Fully Comply Notes regarding non-compliance Dispatch Alerting—Audible The fire station alerting system shall provide an audible escalating alert tone that clearly identifies to the units the type of call that is being dispatched. The alert tone shall immediately precede the dispatch announcement (per NFPA 1221). The System must support the use of at least four customized tones so that different tones can be used to indicate the type of call during the alert notification. The fire station alerting system shall provide an audible alert over the speaker system of the station. The fire station alerting system shall have its own internal audio amplifiers with full remote volume control capability. The fire station alerting system shall be compatible with commercially available P.A. amplifiers supporting consumer audio line level (-10dbm) 600 ohm differential inputs. The fire station alerting system shall provide the ability to play building overhead paging through a connection to the station telephone system The fire station alerting system shall have the capability to register VoIP extensions with SIP -based PBX systems, and then configured to alert on ring and/or auto answer to play call audio over the station's speaker network. The fire alerting system shall provide the ability to mute in -building paging during dispatch alerts. This fire station alerting system shall include a radio interface for redundant dispatching and on -air dispatching. Each dispatched run shall be broadcast over both the alerting network and over the dispatch radio channel. The radio interface shall be equipped to detect channel traffic and wait until the channel is free to begin automated dispatching. The radio interface shall be equipped to detect channel traffic during automated dispatching and pause such dispatches when radio traffic is detected. Bidder shall describe operation of such operation. Will Fully Comply_......_ Will Not Fully Comply Notes regarding non-compliance Dispatch Alerting - Automated Voice The fire station alerting system shall have the capability, for any incident or administrative message, to create voice dispatch alerts that announce simultaneously in multiple stations. Dispatch information shall allow live dispatcher voice in addition to or in place of the automated voice announcement. Automated voice announcements supported shall include: dispatch announcements, announcements of move -ups, and non -emergency or administrative messages. The automated voice dispatch announcement will include, at a minimum, detailed dispatch information including apparatus to respond, incident type, street address, and common place name. Automated voice dispatch announcements shall immediately follow the audible alert tone as per NFPA 1221. The fire station alerting system shall provide local system administrators a "Do -It -Yourself" ability to edit the pronunciation of street names, unit types, and other names and words without manufacturer involvement. Bidder shall provide description of the hardware and software required for such modifications. The fire station alerting system shall have the ability to produce automated voice alerts on servers located at the dispatch center and at fire stations through the station controllers in the event of network latency. Will Fully Comply I Will Not Fully Comply [ Notes regarding non-compliance [dispatch Alerting - Relay Controls and Inputs The fire station alerting system shall provide multiple relay contacts at each station for the purpose of controlling external switched functions. At a minimum, the contacts shall be able to be energized for a configurable period of time upon receipt of a CAD dispatch message. The outputs shall be configurable as normally open or normally closed (Form C) contact closures. Additionally, the system shall easily expand the number of relay contacts. The vendor should explain how their system works with contacts, including quantity and expandability. The fire station alerting system shall provide multiple isolated DC inputs for the purpose of monitoring status of external actions and functions. Bidder shall provide documentation as to the requirements for inputs and any COTS interfaces (water sensor, temperature sensor, other configurable input) that are available and the costs of those options. The vendor should explain how their system works with inputs, including quantity and expandability. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance Dispatch Alerting - Printing The fire station alerting system shall be capable of providing a dispatch printout with the same information that is announced upon receipt of a CAD dispatch announcement. The printout must also include user comments if this information is provided to the system over the CAD interface. The System shall be compatible COTS laser printers and shall not require reconfiguration or new firmware for replacement standard COTS laser printers. The fire station alerting system shall support simultaneous printing and audible alerting. Will Fully Comply Notes regarding non-compliance I Will Not Fully Comply Dispatch Alerting - Visuals The fire station alerting system should include provisions to display the dispatch information at the station. Devices to be used for display should include LED message signs, color indicator with at least four color options that can be assigned to units to indicate units assigned to a dispatch, strobe lights for high volume areas, and CEC (consumer electronic control) and HDMI connections to allow displays on TVs, monitors, projectors and video walls. The fire station alerting system should have the ability to display alerting information such as assigned units, incident nature, street address, and unit status. Vendors should describe display capabilities and discuss what information is typically displayed, as well as what information might possibly be displayed. Discuss any limits on numbers, types or sizes of displays. The fire station alerting system should include multiple turnout timer capability, which will count up in one -second increments upon the receipt of a call. Vendor may propose to have this as a separate timer, or as an integral part of the display. Please indicate in the proposal the number of turnout timers that are supported. The fire station alerting system shall include lighting that is designed to have little impact on the building occupant's night vision when a call is received. This will include red LED lights in the ceiling in the bunkroom area that are bright enough to light the area around the member's bed and provide a safe amount of light to make their way to the apparatus bay. Bidder understands that the station layout drawings contain suggested placement of alerting elements and are not hard-and-fast requirements. Bidder also understands that it is incumbent on their organization to propose and justify each location of alerting equipment in regards to function (as in high power PA speakers for noisy areas, multi -directional lights for hallways and corridors, and control remotes for dorm rooms to prevent non -dispatched units from being awakened) in order to contain cost and complexity while remaining functional for the Agency Will Fully Comply { Will Not Fully Comply Notes regarding non-compliance Dispatch Alerting ® Remote/Redundant The fire station alerting system shall have the capability to alert authorized personnel using a mobile application that interfaces with customer's CAD system, enabling simultaneous alerts to smartphones or tablets. Alerts should include dispatch announcements using the same tones played in stations, administrative alerts, IT support notifications and application update notifications. The mobile application should also have the ability to show incident locations using the smartphone's built-in mapping capabilities and enable users to save and search prior notifications. The fire station alerting system shall have the capability to remotely alert personnel by generating an alert that can send an email to server via SMTP or ESMTP. This email can be directed to a paging or cell phone system to deliver pages or SMS messages. Messages can be sent when specific Groups, Stations or Units are alerted, or when configured key words are found in the dispatch message. Event messages are delivered when the event occurs and when the event clears. Will Fully Comply I Will Not Fully Comply { Notes regarding non-compliance �I! Configuration and Software Updates The fire station alerting system shall be centrally managed. Both the Vendor and the Customer's system specialists shall have full control access. Updates to station software shall be sent from the communications center. Authorized administrators shall be able to control, configure and update the fire station alerting system on a browser from any web -enable device. In addition, manual alerting shall be available from a browser from any web -enabled device. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance System Monitoring Each component in this fire station alerting system shall be monitored for online and offline status. This includes all computers, network connections, audio amplifiers and message display units. This fire station alerting system shall be capable of remotely alerting support staff of critical events that occur within the alerting system via visual, email/pager, SMS text or a smartphone app. Each method shall be individually enabled or disabled via a configuration application. Error and status logs shall be generated for all traffic between the CAD system and any controllers, between any controllers and the fire stations, and between all network components in the fire stations. Error and status logs shall be available to the customer's system specialists via a log viewer application. Remote system monitoring from a client application residing on the network (and having appropriate permissions) shall be supported. System status information shall be displayed in the fire communication center on a dedicated workstation. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance Installation The City of Downey shall be permitted to participate and assist in the installation of this system. Customer technical personnel will be in the presence of each installation, system activation and cutover. Bidder shall be responsible for providing all label, materials, tools, equipment, safety equipment, transportation and services necessary to complete all the work proposed. Bidder shall comply with all local and National codes, laws, ordinances, regulations, safety regulations, OSHA regulations, all public and municipal authorities, and any utility company regulations and directives. In the event of a conflict, Bidder agrees that the most stringent requirement, as determined by Agency, will govern the work required. Bidder agrees to visit each site prior to the bid submittal and familiarize themselves with existing conditions of the facilities to understand the scope of work to be performed at each location. Site visits must be pre -arranged with Agency, and will be performed at Bidders expense. Bidder agrees that all sites shall be kept clean and free of debris on a daily basis. All trash and materials not being used at the site must be removed and properly disposed of on a daily basis. Facility trash receptacles and dumpsters are not to be used for construction debris. Bidder agrees to keep an up-to-date set of drawings, specifications, scope of work and bill of materials on site at all times. This set will be referred to as the as -built drawings and must be kept on a daily basis. Bidder agrees to provide copies of the final as -built documentation to Agency as close-out documents in both native electronic (PDF and AutoCAD) and hard copy. Bidder is responsible for scheduling and payment for all inspections and testing required for each part of the project. Agency representative shall be given at least 24 -hours' notice of pending inspections. Bidder agrees that there will be no smoking allowed on the premises of any of the work locations. Will Fully Comply ----------------- ------- Notes regarding non-compliance J Will Not Fully Comply Warranties and Support Agreements Bidder agrees to provide native electronic files of all operations and technical/service manuals for each piece of equipment used in the project. Describe warranty, including terms and conditions, provided as part of the initial warranty, including duration and cost. Specify twenty-four hour a day, seven days a week software support capabilities. Specify eight hours a day, five days a week software support capabilities. Specify in pricing sheet cost for single -year and multiple -year warranties on hardware and support. Specify in pricing sheet cost for single -year and multiple -year software support. Will Fully Comply i Will Not Fully Comply 1 Notes regarding non-compliance Training Operator training shall be provided to the dispatchers and their supervisors. The training schedule shall be completed on site as coordinated with the Downey Fire Dispatch. Vendors should describe their approach to provide the most effective training method/process that would allow dispatchers and supervisors to successfully operate the system. Bidder agrees that the training may be recorded and reused by Agency for future staff training. Bidder agrees to provide native electronic files of all training materials supplied. System maintenance, programming and troubleshooting training shall be provided for the customer's technical staff. The Bidder shall provide a site visit by one of their engineers or system implementers prior to placing any equipment orders to ensure an understanding of what the customer is seeking to accomplish. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance Miscellaneous The Bidder shall provide two spare sets of station equipment, including the parts not specifically itemized in this document. The server provided as part of this fire station alerting system shall be provisioned with auto fail -over, in the event that the primary server fails. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance Experience Bidder will provide the number of years that the Vendor has been in existence; describe the services the Vendor specialize in, and the primary markets served. Bidder will describe the functions to be performed by each key personnel, and identify the Vendor's Project Manager. Bidder will provide resumes describing the relevant experience on previous similar projects, qualifications, and other vital information of all key personnel and subcontractors who will be assigned to this project. Bidder will provide detailed descriptions of three (3) contracts which the Vendor has either ongoing or completed within the past five (5) years that best demonstrate the Vendor's experience with services similar in scope to those requested herein. Where possible, list and describe those projects performed for government clients or similar size private entities (excluding any work performed for Agency). The description should, at a minimum, identify for each contract: a. Client, b. Contract number and/or title, c. Total dollar value of the contract, d. Dates covering the term of the contract, e. Client contact person, title, email, and phone number, f. Statement of whether Bidder was the prime contractor or subcontractor, g. Description of technology/System Implementation, h. Description of work, and i. Results of the project. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance System Design & Project Management At the Project kickoff meeting, the Bidder will meet with the Agency to provide a Project Documentation Plan that will outline procedures for maintaining all Documentation on the Project, including but not limited to: 1. Detailed work plan. 2. Work breakdown structure. 3. Milestone chart. 4. Gantt chart. 5. Reporting plan. 6. Project organization. 7. Staffing and resource allocation. 8. Subsystem Documentation. 9. As -Built Documentation. 10. Maintenance documentation. 11. Any/all such project management tools and metrics necessary to successfully conduct and complete the Project. Change Management The Bidder and the Agency will develop a Change Control Board (CCB), comprised of Bidder and Agency personnel. The purpose of the CCB will be to review all proposed changes with respect to need, technical impact to the network, impact to the project schedule, and reasonableness of cost. Proposed changes will be processed through the Agency's Project Manager to the Fire Chief for approval, however proposed changes will not be processed until the CCB has completed its analysis and provided a written summary report addressing all aspects of the proposed change(s), such summary report to be included with the requested change. The format and content of the change order request will be approved by the Contractor and the Agency prior to any changes being submitted. Documentation The Contractor will provide one (1) set of site-specific as -built documents for each Project Site where the Contractor installs Components in both hardcopy and electronic format (PDF), and AutoCAD files where applicable. The Contractor will include the following in the As -Built Documentation: • Complete System drawings • Major Component specifications. • An overview of radio backbone hardware configuration. • A detailed functional block diagram. • All interconnection drawings. • All cable labeling. • Optimization procedures. • Operating manuals. • Installation manuals. • Technical/Service Manuals Final System Acceptance As a condition for Final System Acceptance, and in addition to all other Documentation required to be provided by Bidder to the Agency under this Agreement, the Bidder will submit a set of the Site Record Documents (As -Built Documentation) to the Agency's Project Manager in electronic and reproducible hard copy format. Site Record Documents are a set of Site Improvement Documents and other documents into which the Bidder has carefully verified and incorporated, on a regular basis, all as -built conditions on each Fire Station and other Sites. The electronic files of the Site Record Documents shall be provided in both PDF and AutoCAD (version 13 or later) format. The hard copy of the Site Record Documents shall be provided in a reproducible format and in least half size and laminated to protect against wear and tear. In addition, an index in an electronic format such as spreadsheet or data base shall be provided listing all the Site Record Documents. The Site Record Documents shall show all changes made during construction based upon the Contractor's records of all the as -built drawings and Specifications. Each document and drawing sheet shall be prominently marked "Site Record Document." PRICING Bidder shall provide pricing in the following formats: 1. Broken down per station, line items to include per -device and labor costs 2. Broken down project wide per station for hardware, software and labor costs 3. Broken down costs for training, maintenance and warranty options Will Fully Comply Will Not Fully Comply Notes regarding non-compliance MUSIMEMA HNIMEMMIREM SHEET NOTES par wrira YMBOL LEGEN 7� f % zz 0 0�ou �,z 0 ALERT SYSTEM - IST FLOOR DEVICE PLAN jq ALERT SYSTEM - 2ND FLOOR DEVICE PLAN Al, 'l �_g� ZZ. - LL ASI 2 w,lol�A Wl� H, I ILI KW�T,WIEF Cli - Attachment "A7 Downey Fire Stations 1-4 Modernization Plan Signal Alert System PHASE 1: Fire Dispatch and Fire Stations 1 & 3 PHASE 2: Fire Stations 2 & 4 1. NEW at Temporary Dispatch to EXISTING FS1, FS2, FS3, & FS4 (1 month) 2. Temporary Dispatch to NEW Interim FS1 & FS3 and EXISTING FS2 & FS4 (6 months) 3. MOVE Temporary Dispatch to Permanent Dispatch to NEW FS1 & FS3 and EXISTING FS2 & FS4 (7 days) 4. BACKUP during Transition to Permanent Dispatch (7 days) 5. Permanent Dispatch to NEW FS1 & FS3 and Interim FS2 & FS4 (6 months) 6. BACKUP during Transition to NEW FS2 & FS4 (2 days) 7. Permanent Dispatch to NEW FS1, FS2, FS3, & FS4 EXIS ,; � I ,-f S #1-, r — — — A&L TEMPORARY EXISTING DISPATCH FS #2 (CITY HALL) L tXIVIN'd ,,f S #3-�. EXISTINC FS #4 Eauz� 09M PHASE 1: FS1 & FS3 PHASE 1: FS2 & FS4 FlArersExtrog.wo. ALERT SYSTEM -1ST FLOOR DEVICE PLAN ZZ a LL��> w o U m um i I� -.. � +.rt.xe xxm',1« �i� _.~ i evradwrwv� ,$ F� t.sa.m .__ f .• s z �oz� q U o j W L ® O LL � m C ALERT SYSTEM - 2ND FLOOR DEVICE PLAN AS11 ASS I is ., t xYr�'ni�pY'.nrw � lei P�7 A ASS I A1,FP T NXo�� rC-wE'F N AS1 2 - ---------- S"EFT NOTES i Prim, -m' SYMFjoLtEGFNo ....... .. . z Z A1,FP T NXo�� rC-wE'F N AS1 2 ALERT SYSTEM -DEVICE PIAN SWET NMES .......... 1. ITAT.'�1061"A"'L�ERT lotus; @ 1: :7 o w. z, o XMqMD I i ' S Y F [,,i R P� SY, XB`� 0 R Ay R'N=15F January 28, 2019 Submitted to: wsedene,edencoinc.com,.mca.zine-edencoinc.com ATTN: City of Downey 11111 Brookshire Avenue Downey, CA 90241 Submitted by. Westnet, Inc. Dawn Matheny 15542 Chemical Lane Huntington Beach, CA 92649 (800) 807-1700 Phone (714) 901-5610 Fax Ornathenvg�westnet-inc.cqm CityofDowney • Mr. Walt Eden wscdeji(a,'vdeiicoioc.com ATTN: City of Downey I I I I I Brookshire Avenue Downey, CA 90241 F01M NUTMWIM Westnet Inc. is pleased to provide Edeno Inc., with our response to Request for Proposal for Downey Fire Department Station Alerting System. Our proposal provides a turnkey, fully automated, IP -based Fire Station Alerting System for both Temporary Dispatch at Downey City Hall and Permanent Dispatch at Downey Fire Station I during Fire Stations 1-4 modernizations meeting the criteria listed in the City of Downey's RFP. Westnet brings over 43 years of award-winning public safety and first responder communications solutions experience to the table. As the manufacturer of the First -In Fire Station Alerting System, we provide turnkey alerting solutions and have successfully deploy thousands of First -In Fire Station Alerting Systems in fire stations nationwide and abroad. I FDM, Central Square and Westnet, Inc. worked together on multiple alerting system projects. The existing relationship with FDM and Central Square will help ensure a seamless transition for station alerting during implementation. The installation at each of the fire stations, dispatch center, and interim housing will be supported throughout the install without disruption to current alerting process. The installation of new fire station alerting systems represents a significant investment for the City of Downey. We look forward to providing the City with the most advanced, comprehensive, modular system available. We believe that our proposal will help the City of FIV,owney meet or exceed the specifications of this RFP. As we work together on this project, Westnet's remains committed to helping the Downey Fire Department save lives, preserve reduce res(wonse time and reduce the stress on firefi hters and disi%atchers. Our erts 9 _QX4 will guide your team, station by station, through the selection of the appropriate and numerous alerting products offered by Westnet. Westnet, Inc. remains committed to supporting your department not only during the system implementation, but also for many years to come. 15542 Chemical Lane 9 Huntington Beach, CA 92649 * Phone (714) 548-3500 e Fax (714) 901-5610 www.FirstinAlerting.com — --------- — ----- -------- --- Westnet, Inc. did not formally receive, nor were we notified about this Request for Proposal until January 22, 2019. This gave our response team only four (4) working days to prepare our submission. If Westnet had been given the same amount of time that other vendors had to prepare, a more extensive response would have been forthcoming. We kindly ask that the committee take this into consideration during its evaluation. If you have any questions after reviewing of this proposal, please reach out to us. I am authorized to represent Westnet, Inc. for making representations for the Offeror. My contact information is as follows: Dawn Matheny Chief Financial Officer Westnet, Inc. 15542 Chemical Lane Huntington Beach, CA 92649 (714)548-3500 or (800) 807-1700 dmathenv(o-),westnet-inc.com On behalf of the entire Westnet staff, I would like to thank Eden Co Inc. and the City of Downey for considering the First -In Fire Station Alerting and Dispatching Systems as a solution for your alerting system needs. We look forward to providing a long-term, robust, turnkey solution. 1111"Ifir; gp�1�11111 1 1111111 1 !1! r�i :iiiiirrii �iiiiii��lil��li�l��i�ii��l�•11 1•i � I IT ME= � M = Dawn Matheny Westnet, Inc. 15542 Chemical Lane 9 Huntington Beach, CA 92649 * Phone (714) 548-3500 * Fax (714) 901-5610 www.FirstInAlerting.com CITY OF DOWNEY Request for Proposal for Downey Fire Department WESTNU Station Alerting System January 28, 2019 Executive Summary ........................ .................................. ..........................1 DetailedReferences..................................................................................................................3 Installation & Implementation Plan..........................................................................................4 Requirements............................................................................................................................5 WestnetSolution.......................................................................................................................6 Pricing.....................................................................................................................................7 Appendix...............................................................................................................................8 CITY OF DOWNEY Request for Proposal for Downey Fire Department Station Alerting System January 28, 2019 101= nirtf CITY OF DOWNEY Request for Proposal for Downey Fire Department 01 WESTN", Station Alerting System January 28, 2019 EXECUTIVE SUMMARY IS SM&IIII I le "•) Ir , state-of-the-art, fully automated Internet Protocol op4.n "`h -r - four (4) Fire Stations, one (1) Dispatch Center and one (1) Temnorary Facilitv (the "Back 20"). After oil] site visits from our System Designer, Technical Liaison and Project Manager, Westnet is confident that our oro)osed First -In Fire Station Alerting, and 0. # I 17wiff", Why Westnet STRENGTHS OF WESTNET ee Award Winning, Commercial Off the Shelf Products ❖ Dedicated Fire Station Alerting System ❖ 43 Years in Business ❖ Local Manufacturing and Service 4+ Meets or Exceeds Requirements Westnet's First -In Fire Station Alerting Systems currently alert the Downey, Compton and Santa Fe Springs fire departments, with the first systems dating back 12 years in Santa Fe Springs. There several reasons why the City of Downey should continue with Westnet as its alerting provider. The Westnet equipment installed at the Downey Fire Stations is just barely over two years old. This is equipment in our current production and we believe firmly that the City can use these systems for years to come without having to spend significant money to do a total replacement. We are so confident, that Westnet will put a brand new, two (2) year warranty on the existing systems. Proven Reliability Westnet's fire station alerting approach is safe and technology driven with a compliment of military -grade hardware as the station controller and thin -client software applications for peripheral options (e.g. Alerting End -Points). Unlike other systems that use a computer encased in a cabinet running proprietary software as the station controller, Westnet does not use a computer as the first point of entry into the fire station. This approach means no downtime for numerous software updates, no replacement of the station controller computers every few years, and no viruses. Our approach to safe and reliable fire station alerting is well-known and proven nationwide, and within the cities of Compton, Downey, and Santa Fe Springs. In 12 years of operation, there are zero equipment failures of Westnet equipment. Section 1 —Page 1 CITY OF DOWNEY Request for Proposal for Downey Fire Department tWESTFUT, Station Alerting System January 28, 2019 The Downey Fire Department went live with Westnet "Core" Systems in 2015. Westnet successfully integrated its Cores into the existing Comtech systems, which are still in place today. Since that time, the Downey Fire Department has only spent 3% of the original contract price ($69,744.94) for repairs/service and that repair was to replace a failed Comtech amplifier in 2017. Numerous Equipment and Budgetary Options Not all fire stations are built the same. Westnet is the only alerting vendor to offer more than 150 alerting equipment options to meet the needs of each department and each fire station. Our proposal is a compliment of Westnet equipment and readily available third -party amplifiers, speakers and UPS'. Location & Direct Contact Westnet is headquartered in Huntington Beach, California, with employee -staffed locations in Virginia and Florida. Westnet employees, as opposed to subcontractors, perform on-site service requests and maintenance. Westnet's engineers have extensive military/defense hardware design expertise and our software engineers specialize in design with advanced microprocessor and Windows-based platform development. Our solution provides the City with a commercial off-the-shelf system that offers a wide variety of customized alerting methods. The modular design of the First -In Fire Station Alerting System provides the City with flexible equipment options, which range from basic alerting functions to maximum alerting capability and full control of the fire station. Westnet's First -In solution gives the Downey Fire Department the immediate capability to reduce response time, streamline the dispatch process and meet industry standards such as NFPA 1221 and 17 10. Westnet will provide the City with multi -tiered redundancy, hardware and performance that provide design and expansion capabilities, service software, unmatched reliability, and unsurpassed technology. Westnet's First -In Fire Station Alerting System provides Downey with many value-added benefits. Westnet, Inc. has a long history of providing public safety clients with top quality design, integration and implementation of advanced communication and notification systems. We have achieved success with on-time and within budget completion of many fire station alerting projects and large scale, mission - critical implementations that support first responders. The First -In Fire Station Alerting System will provide the City with state-of-the-art IP alerting back-up, NFPA compliance and more. First -In will provide the City with innovative dispatch CITY OF DOWNEY Request for Proposal for Downey Fire Department 01 WESMET. Station Alerting System January 28, 2019 ... ..._...1. ......... . .. . ..... capabilities, superior station alerting audio/visual components and a proficient means to manage critical aspects of the dispatch and alerting systems. We believe that our committed, long term and substantial experience in this industry makes us the best fit for the City of Downey Fire Department. 43 + year • serving the ♦ safety • 25+ in fire station alerting ♦ managers • complex technical programs Established track record of successful, large scale alerting system installations, systel integration, cutovers and support programs ➢ Multiple interfaces with FD M and Central Square CAD systems ➢ Modular in design for expansion capabilities ➢ Company headquartered in Huntington Beach, California ➢ Local, 24/7/365 technical support On-site support available ➢ Large Southern California fire department client base ➢ In -stock, additional parts in Orange County, California ➢ 30 + year history serving the public safety community > Experienced managers of complex technical programs ➢ Established track record of successful, large scale alerting system installations, system CITY OF DOWNEY Request for Proposal for Downey Fire Department WIESTIM Station Alerting System January 28, 2019 I f 0 at* Qua i ic ions & Evx&"paAafterience CITY OF DOWNEY Request For Proposals January 28, 2019 1011��,� Westnet, Inc. is a state-of-the-art communications corporation headquartered in Huntington Beach, California with an East Coast Division facility in Fairfax County, Virginia and local office in Miami, N= STRENGTHS OF FIRST -IN 4.'* 20 -year proven FSA Systems -*.* Committed Regional Presence Florida. Founded in 1975, Westnet, Inc. has 43 years of -.*t Local Support and Technicians experience and remains the standard bearer for quality Expertise in Radio, Dispatching & RF and public safety notification systems throughout First Responder Processes the country. The original First -In Fire Station Alerting Systems were installed in 1993 in California and are still alerting firefighters today. We have been manufacturing and installing similar systems of the type being requested in this RFP for 25 years. Westnet, Inc. is the sole manufacturer of the highly regarded First -In Fire Station Alerting System and has received national recognition for reducing response times as well as winning two (2) prestigious Air Force Best Practices Award for bringing 2 I't Century Emergency Dispatching to Fire Emergencl With its beginning in wireless radio networks as a service provider, Westnet, Inc. dedicated its manufacturing resources to public safety equipment after the sale of its wireless network to Sprint (formerly known as Nextel Communications). Westnet was the first communications provider to design radio systems that enabled radio coverage for the entire state of California. Westnet also engineered and operated the nation's first wide -area radio network covering five states throughout the western United States including California, Arizona, Nevada, Utah and Colorado. Westnet was approached by Nextel (now Sprint) for the sale of its extraordinary radio system. With its eye on a new direction towards public safety, Westnet took the opportunity to sell this division of the business in the mid-1990s. A significant portion of this radio system is still in use by Sprint customers as a component of the Sprint Cellular Network System. Known for its superior engineering talent, Westnet was approached by regional fire departments in Southern California who needed mission critical first responder communications products. Research into the public safety market revealed that fire department needs were not being met for emergency notification. Westnet subsequently committed to utilize its staff of RF Design Engineers and Wireless Specialists to develop state-of-the-art equipment for the fire service. These public safety products became key communications systems on fire engines, trucks, ambulances, hazardous materials and command vehicles. Westnet then discovered an even greater need for dependable, standardized and turnkey fire station alerting. A comprehensive Section 2 — Page 1 CITY OF DOWNEY Request For Proposals WESTNU Fire Station Alerting System January 28, 2019 design and engineering team from Westnet successfully developed leading edge technology that has been hailed for getting the public emergency help from first responders faster than ever before, as well as improving the health and safety of firefighters across the country. Westnet's world class public safety products and services provide reliable systems and solutions for thousands of first responders and • ♦ citizens across • nation. We understand the need for disciplined, focused products rather than a one size fits all approach Our ♦ in public safety organizations (NFPA, IAFC, APCO, etc.) allows us to •' *nly maintain ♦ tcehiczl treAisiiirecti*A • f tX public safety alerting discipline. Our participation and knowledge • the industry allows ability to bring the best products to our customer base. Westnet core competencies focus largely on public safety communications with emphasis in fire station alerting systems, 9-1-1 dispatch systems, mass notification systems, radio infrastructure and paging systems. We have committed staff assigned to research & development, consulting and engineering services. Westnet's collective experience brings to bear a wide -range of program management, engineering, and technical expertise in the integration of fire station alerting software and hardware into a complete, comprehensive solution. We believe that Westnet's engineering, IT, manufacturing, installation and project management teams will deliver the City of Downey with the alerting solution it desires. Key Personnel All project management personnel assigned to the TEAM MANAGEMENT Downey Fire Station Alerting Project have several years of experience with this type of project management. The Westnet -• • team is responsible i♦ the successful installations • • • First -In Fire • Alerting Systems in the United States and Japan, alerting first responders to • • • citizens. These • include career, volunteer, federal, military, tribal and civilian installations. Our management team is very knowledgeable and experienced in installation • the turnkey, state-of-the- art First -In Fire Station Alerting and Dispatch Systems. ❖ High Level Engineering & Programming Resources ❖ Large scale system deployments throughout the notion IT, CAD, Dispatch, Radio and Project Management expertise CITY OF DOWNEY k Request For Proposals {EWESTMEr Fire Station Alerting System January 28, 2019 111 0 Name: Richard (Dick) Matheny 0 Title: System Design Engineer m Labor Category: Engineering III Education: Pfieffer University and Northrop Institute of Technology • Certifications: APCO International Member; NENA Member; NFPA Member; Amateur Radio Operator License Current Job Responsibilities: Dick Matheny is responsible for the design, development, and deployment of hundreds of First -In Alerting and Dispatch applications that alert fire departments nationwide, which are responsible for responding to millions of our citizens every day. He works very closely with fire department command staff, dispatch managers, and radio specialists to design and produce state-of-the-art alerting technology notification systems which reduce response times, lower dispatcher and firefighter stress levels and provide critical incident information to public safety officials. Member Role: Dick Matheny will serve as the System Design Engineer for this project. Dick has been responsible for the design, engineering, manufacturing, testing, and implementation of the First -In FSAS in hundreds of fire stations throughout the country. A few of these installations include the Orange County Fire Authority, Long Beach Fire Department, Atlanta Fire Rescue, Miami Fire Department, Nellis Force Base Fire Department and many more. Dick will be responsible for system implementation and integration, overseeing project technical progress & technical logistics as well as resolution of any technical situations that may arise during the course of the project. Section 2 — Page 3 CIN OF DOWNEY Request For Proposals Fire Station Alerting System January 28, 2019 0 Name: Ricardo Garcia Title: IT Program Manager o Labor Category: Engineering III H= o Education: Riverside College, Fullerton College and Goldenwest College Certifications: Amateur Radio Operator License; Microsoft Software Certificates as well as technical certificates from several programming, hardware & software applications. Westnet First -In FSA Installation Certification; Westnet First -In Service & Maintenance Training Certification • Current Job Responsibilities: Ricardo is responsible for software design, architecture, development, installation, and implementation of the First -In Fire Station Alerting and Dispatch Systems nationally. Ricardo has successfully completed technical project management and integration of the First -In Fire Station Alerting and Dispatch Systems in hundreds of civilian and military fire stations throughout the country. • Member Role: Ricardo Garcia will serve as the IT Program Manager for this project. Ricardo's extensive knowledge and experience in hardware and software design has been instrumental in the successful deployment of the First -In Systems used in dispatch centers throughout the country including South Metro Fire Department, Creech Air Force Base Fire Department, Fairfax County Fire and Rescue Department, Weber County 9-1-1 Dispatch, Arlington County Fire Department, Luke Air Force Base Fire Department, fire stations, air traffic control towers, and more. Ricardo will be responsible for performing all proper lifecycle deployment, dispatch deliverables, assessments and evaluations of necessary dispatch equipment. Section 2 — Page 4 CITY OF DOWNEY Request For Proposals Fire Station Alerting System January 28, 2019 0 Name: Joshua Henry Title: IT Project Manager • Labor Category: Engineering II • Education: California State University at Long Beach Certifications: Certified Onsite Technician; Westnet First -In FSA Testing & Integration Training; Westnet First -In FSA Installation Certification; Westnet First - In Service & Maintenance Training Certification i Current Job Responsibilities: Joshua is responsible for all aspects of IT project management on many or our new deployments and existing systems. He also oversees management of Westnet's Integration Quality Control Laboratory for IT. All First -In systems have stringent quality control standards that are applied to all equipment Westnet manufacturers and every project must pass Westnet Integration Laboratory Inspections and Engineering Qualifications. Joshua supervises and validates this testing, which performs a minimum of 1,000 successful alerts on all alerting modules prior to delivery and installation. d Member Role: Joshua Henry will serve as the IT Project Manager as well as the Test Manager for this project, in which he will be working closely with the Configuration Manager and Technical Architect. Joshua will be involved in planning project, program implementation, risk mitigation, contingency planning and training. He will also be administering all of Westnet's internal quality control checks and testing procedures. Joshua has performed this role for installations throughout the country, Orange County Fire Authority, Dallas Fort Worth International Airport, Metro Cities Fire Authority, College Station Fire Department and many more. Joshua will lead the QA and testing of the Downey Fire dispatch and alerting equipment. Section 2 — Page 5 CITY OF DOWNEY Request For Proposals Fire Station Alerting System January 28, 2019 • Name: Mike Drolet • Title: Project Manager + Labor Category: Project Management II a Education: Long Beach City College and Goldenwest College in Huntington Beach ® Certifications: Westnet First -In FSA Installation Certification; Westnet First -In Service & Maintenance Training Certification Current Job Responsibilities: Mike Drolet is responsible for managing Westnet's Project Management Team, which is responsible for successful, on time and on budget First -In FSAS installations in hundreds of fire stations throughout the country. Member Role: Mike Drolet will serve as Project Manager on this project. Mike is a veteran project manager, overseeing installations throughout the country in both civilian and military fire stations such as the Orange County Fire Authority, USMC Camp Pendleton, USMC Parris Island, USMC Camp Beaufort, USMC Camp Butler and many more. Mike has achieved project operational objectives by communicating job expectations, planning, monitoring, overseeing, documenting and enforcing Westnet, Inc. policies and procedures for project management. Mike will be responsible for developing project schedules, overall project management for deliverables, documentation, quality control, overseeing project progress, and resolving any situations that may arise during the course of the project. Section 2 — Page 6 CITY OF DOWNEY Request For Proposals Fire Station Alerting System January 28, 2019 • Name: Kelly McGeorge • Title: Fire Department Liaison • Labor Category: Client Business Development W= • Education: University of Southern California (USC) and The Ohio Station University; Emergency Management Institute (FEMA) Professional Development Training; Santa Ana College Fire Prevention Program; Citizens Emergency Response Team Academy; Citizens Emergency Response Team and Radio Amateur Civil Emergency Services Training • Certifications: FEMA Professional Development Series Certificates; California State Fire Marshal Fire Prevention Certificates; Amateur Radio Operator License; CERT & RACES Membership; Huntington Beach Fire Department Volunteer • Current Job Responsibilities: Kelly is responsible for assisting the Fire Department throughout the course of the Fire Station Alerting Project for any needs that may arise. She will work closely with the Westnet Project Manager and the Fire Department for clear channels of communication. • Member Role: Kelly McGeorge will serve as the Fire Department Liaison for this project. Kelly has served in this role on many First -In FSAS projects and installations including the Atlanta Fire Department, Fairfax County Fire and Rescue Department, Loudoun County Fire & Rescue, San Bernardino Fire Department, Oklahoma City Fire Department and more. Section 2 — Page 7 CITY OF DOWNEY Request for Proposal for Downey Fire Department Station Alerting System January 28, 2019 MM CITTOF DO'Ty', Station Alerting System January 28, 2019 ��` "I ��W N= Westnet, Inc. has been manufacturing, installing and maintaining fire station alerting systems nationally for over 25 years. We have been very successful in the deployment of the First -In Fire Station Alerting System into civilian, federal, tribal and military fire stations throughout the United States. Installations include departments such as Atlanta Fire Rescue, Kansas City Fire Department, Orange County Fire Authority, Miami Fire Rescue Department, College Station Fire Department, Arlington County Fire Department the United States Marine Corps (national and international), the United States Air Force and many more. Fire Stations: 11 WE= M715151�6 M I UIE3311 11�' i=11 Contact: Captain Matt Herrera — Comms Officli in herrera@arli ngtonva. us 1425 N. Courthouse Road, 7tI` Floor Multiple projects spanning 15 years includip•new fire station construction and Capital Improvements. Westnet served as Lamm= WMZHA 0 - 1 0 - . 0SM�� R I R "Im. 91 M ffm I N R, "I. ITO "I I Alerting Systems, I Primary Dispatch Center, I EOC, I Remote EOC, I Remote Network Operations Center and I Backup Dispatch Center using both IP and radio alerting with their CAD, The First -In Alerting Platform and the Westnet P25 Radio Interface Controller. These centers currently interoperate with Fairfax County and the City of Alexandria Dispatch Center 4W'4t-2FIi*d""1VJ ability to cross dispatch for each other using IP connectivity. Arlington County continues to add additional Smart Station Devices to their fire stations and new Dispatch equipment to their centers. The First -In Fire Station Alerting System helped Arlington County Fire Station # 3 achieve LEED certification through the use of system energy efficient LED Lighting. Fire Station # 3 also won a Station Stvle Award from Fire CITY OF DOWNEY Station Alerting System January 28, 2019 both Prime and Subcontractor on projects for ACFD. 10 years of alerting one of the nation's continuing system growth. M - W Contract: Professional Services Agreement — Fire Station Alerting Contact: Deputy Chief Rod Smith Oit1164)atla"ta1!a.J;pV ffice of Technical Services 226 Peachtree Street, SW Atlanta, GA 30303 (404) 546-7000 (404) 449-0085 Contractor: Multiple projects spanning 10 years including new fire station construction and N= '4MMEff_,= L The Arlington County Fire Department is currently a maintenance customer. LOS= This project consists of 35 City of Atlanta fire stations, 5 Hartsfield International Airport fire stations, 2 Primary Dispatch Centers and 2 EOCs (Emergency Operation wit4i PSSI CAD and the Westnet P25 Radio Interface Controller. Westnet Inc.'s First -In Alerting System brought interoperability to both dispatch centers through IP connectivity for primary 2 alerting and the Westnet P25 Radio Interface Controller for both automatic and manual backup fire station activation. The City of Atlanta continues to implement First -In technology in newly constructed and remodeled fire is currently a maintenance customer. 13�� Ciff OF is :f Request for Proposal for Downey Fire Department Station Alerting System January 28, 2019 . .... .................... ................. Capital Improvements. Westnet served Subcontractor on projects for i Results: 10 years of alerting one of the nation's largest and busiest fire departments. Adding new fire stations yearly with Full First -In Smart Station components. WE= Fire Stations: 2 Contact: Fire Captain Ryan Allee rallee Lwelsegyndo.or 2261 E. Mariposa Avenue El Segundo, CA 90245 (310) 524-1990 (951) 751-3771 - Cell Contractor: Westnet served as Prime contractor for this project. I""esults: Systems are alerting both stationj M21 M EXPLANATION OF SERVICES Description: This project consists of 2 fire stations using the First -In Fire Smart Station Alerting Systems. The systems utilize 11? alerting on the South Bay Regional Communications Authoritynetwork with radio back- up over the R.C.C. system. The system includes a turnkey solution for a 64 -zone system and full Smart Station upgrades for newly remodeled Fire Station I as well as the existing Fire Station 2. The El Segundo Fire Department systems are currently under warranty. IMMUMOM CITY OF DOWNEY Request for Proposal for Downey Fire Department Station Alerting System January 28, 2019 Reference No. 4 Fire Stations: 28 MHVMHff_1,B= ME MAKI ME Contact: Deputy Chief Jim Rexwinkel jaines.rcxNvhikc1(a on Ybeaclm!ov, Operations 3205 Lakewood Blvd. Long Beach, CA 90808 (562) 570-2539 Contractor: •- +• spanning 18 years including new fire station construction and Capital Improvements. Westnet served as Subcontractor on projects for LBFD. �Klllay - I - I California's largest and busiest fire departments. Adding new fire stations yearly with Full First -In Smart Station components. H= F117-TWITM, in is project con ons Lsing full First -In Smart Station Alerting Systems, I Primary Dispatch Center, and I EOC using both 1P and radio alerting with their Tiburon CAD, the First -In Alerting Platform and the Westnet Radio Interface Controller. The Smart Station alerting components were initially deployed in every fire station throughout the city in 2001. The City of Long, Beach continues to •..•r First - In Smart Station devices to new and remodeled fire stations. •J1 W1 M a maintenance customer. CITY OF DOWNEY 1 11 im Station Alerting System January 28, 2019 ffu ff MOTS R W—W T.T., = a Me - • �] 1i •- H 04 a= Contact: Gary Gionet — JPA Manager ggionct(Wanalicini.nct 201 S. Anaheim Blvd. Anaheim, CA 92805 (714) 765-4007 Multiple projects spanning 26 years including new fire station construction. w—a-si projects for Metro Net. Results: 26 years of alerting cities such as the Anaheim Fire Department, Fountain Valley Fire Department and many others located in Orange County, California. The longevity of these systems speaks to the superior engineering of Westnet products. Individual member avencies continue to add on Smart This project consists of 56 fire stations using the First -In Core Fire Station Alerting Systems, utilizing both IP and the Motorola Call Alert feature used for back-up alerting with Keystone CAD. The Fullerton Fire Department, a Metro Net client, is currently City. Metro Net clients began installing First - In Core Alerting Systems in 1993 and continue to add First -In equipment to both existing and new fire stations. Metro Net recently deployed the First -In Automated Voice Dispatch throughout all JPA agencies. I - -•Mm customer. CITY OF DOWNEY f. MMV,-5M-I-llli Station Alerting System January 28, 2019 1111MV11wPl XMIM-IRI systems in new construction. Reference No. 6 •111 ill! ll�lillll � �� I i � &NDEM —11 Fire Stations: 72 Ii- r . qr#1TV9177?j"_ $1,166,915.83 Contact: Joel Brodowski – IT Manager jo)clbi-o(lo�i,skicii,,,ocf.i.org One Fire Authority Road Irvine, CA 92602 (714) 573-6421 (714) 315-1373 - Cell WITLTMUIN Westnet served as the Primer Contractor during the first phase and is serving as a Subcontractor for new stations be-,T.,ided or 74,7674 M Wq 6 years of providing a backbone of Core alerting systems interfacing with existing PA speakers in the buildings. Any new or HIM T is project cons`tsTs--of7 ire stations using the First -In Core Fire Station Alerting Systems and a Primary Dispatch Center. The systems utilize IP alerting on the OCFA •?%ct Countywide 800 MHz trunking system. The alerting system also uses fully automatic The County is currently installing Smart Station systems throughout all newly constructed and remodeled fire stations. currently a maintenance customer. CITY OF DOWNEY Station Alerting System January 28, 2019 remodeled stations are using all Smart Station components. W M Services District Fire Stations: 23 Contract: Regional Fire & Medical Alerting System Contact: Tina Mathieu — Executive Director tniathicu(dmeber9l Lorg 2186 Lincoln Avenue Ogden, UT 84401 (801) 395-8222 Contractor: Multiple projects spanning I I years including new fire station construction. Westnet served as both Prime Contractor. Results: 11 years of alerting Weber County Fire FRI_T6T1.r11T1T@_4T143 N= ME= This project consists of 23 fire stations, I Primary Dispatch Center, I backup dispatch center and I EOC using the First -In Fire and radio alerting with their Versaterm CAD, the First -In Alerting Platform and the Westnet Radio Interface Controller. Westnet deployed the First -In Automated Voice Dispatch at Weber County 9-1-1, as well as a 5 -site simulcast digital paging system with full, round trip monitoring. Weber County continues to add additional Smart Station devices to new and remodeled fire stations. Weber County achieved a significant reduction in response times using the First -In Fire Station Alerting System and Call Taker Activation. National response time average is 60 seconds. Through the use of the Westnet System, the average response time for First -In fire departments in Weber County is 32 seconds. • Section 3 — Page 7 CITY OF DOWNEY Request for Proposal for Downey Fire Department WESTIVEr Station Alerting System January 28, 2019 MrLAM is 0 MAIIIIIIIIh s e -MAdgh-dak e n t a t n CITY OF DOWNEY Station Alerting System January 28, 2019 Y N= STRENGTHS OF WESTNET The City of Downey Dispatch - StationsFDM/Central Square dispatch system to alert Installed by manufacturer Westnet systems in Downey, Compton and Santa History with Central Square CAD Fe Springs. Westnet's plan is for existing Fire is 4 to continue using the existing Seamless migration alerting systems d dispatch, while the B . 0 COTS & Local • • will use new Westnet equipment dispatched using the same interface. The new stations (Stations I and 3) will be outfitted with Support new systems that will be capable of being alerted using both the existing and the new dispatch system (Westnet's First -In Alerting Platform a r be able • test Stationsand 3 well relocatebefore Downey, takes occugan _Q1 - _qi of the stations- and the e uivment installed in Back 20 will be reconfigured over VPN to so that Stations 2 and 4 will be alerted there as soon as Stations I and • their new quarters.' •us with the relocatio1 Station a •' Squarewill be installed at the Permanent Dispatch, and all stations will be alerted using HAP and the new FDM/Central •1PUMUS LU f, • • • a, . f • installationthe disruption t• our •: Fire Xepartment 777 continueto have access to located within 20 miles of Downey and this local presence ensures ready and efficient communications between Downey . • project team. Our Implementation Plan occurs immediatelyProjectMeeting.during this process that Westnet's technical and project management teams meet with Downey to conduct a review of the existing systems that will be interfaced into the new alerting system. Coordination of the installation, interfaces, cutover, and party roles and responsibilities are als.* determined, which ensures a smooth alerting system installation and transition. Section 4 — Page 1 CITY OF DOWNEY Request for Proposal for Downey Fire Department jWESTNU, Station Alerting System January 28, 2019 M ITTMM Alerting System under separate agency contracts. I Requirements • Review of project schedule, processes, Definition Communications Plan, Resource Plans • Review of Configuration Management Plan Obtain Requirements Signoff II System Design 0 Review of High -Level System and Detailed System Design Documents • Review of Training Plan • Obtain SystemDesign and Training Plan Signoff III Initial Installation • Verification of location readiness at Dispatch; notification to Project Manager of any action items • Installation and integration of the Dispatch System and the Test System at Dispatch • Obtain Installation Signoff for this location IV Initial Testing and Acceptance Testing of First -In Alerting Platform and Training Radio Interface Controller at Dispatch • User training of Dispatch personnel • Obtain Testing and Training_ Signoff V Initial • Implementation of First -In Alerting Platform and Implementation Radio Interface Controller with CAD. • Obtain Initial Implementation Signoff VI Station Installation * Verification of station readiness; notification to Project Manager of any action items 0 Installation, testing, training and implementation of each station 0 Obtain signoff for each phase (delivery, installation, testing, training and implementation) at each station i x Fully Functional 0 Full system testing between Dispatch and each fire System station with the First -In Alerting System XI Post Deliver final as -built design drawings Implementation 0 Provide post implementation support Support 93MUME-M CITY OF DOWNEY Request for Proposal for Downey Fire Department WESTNU, Station Alerting System January 28, 2019 ......... ........ .. . . ... ........ ........... All Phases Project ® Provide written status reports to Project Manager Management 0 Provide internal reviews of project status to Westnet management I 0 Implement escalation procedures for occurrences that will significantly impact the project schedule a Coordinate deliveries, installation, testing and training Project Implementation Team Our Project Implementation Team consists of a group of highly skilled Westnet staff members, who combined have nearly 70 years of fire station alerting implementation experience. Our team members have education and experience in the field of engineering, construction, and business management. I I 101 U U -J I I R) I I N I I W I KMVA I IN GIVIIII 1•0111111111111 1 1 0 1 0`- Monitoring and reporting on the status of the project includin., actual versus projected progress 0 0�, Consulting with Downey Fire Department's Project Manager when Project Plan deviations occur and documenting plan deviations in accordance with agreed upon change control procedures 1:1111 WR MITZ061MITaM Meeting with other contractors working on coordinating new Worksite installations. Identifying and providing Downey Fire Department with timea lmm�� CITY OF DOWNEY Request for Proposal for Downey Fire Department WESTNU Station Alerting System January 28, 2019 written notice _ofall issues that may —impact the system implementation. Status Reporting Each week, the Westnet Project Manager will deliver a written status report to the Downey Fir.� Department Project Manager. This report will compare the project schedule status with actual project. This report will include: )�, Activities completed during the one-week reporting period P,'Planned activities for the next week l�, Descriptions and explanation of variances from the work plan 1k, Corrective actions taken or proposed to ensure adherence for project schedui 1��- Modifications to the work plan, and P!�Issues and potential future issues of concern When a Task Order is active, Westnet suggests monthly Project Status Review Meetings with the Downey Fire Department Project Manager to review status and actual or potential issues. The monthly status report will be used to establish agenda topics. The report will include: Summary identifying key progress, issues or risks Discussion of progress, identifying tasks behind schedule, corrective actions to bring them back onto schedule and impacts to other activities Activities and milestones scheduled for the next month, and A summary schedule updated with latest status ---- lif R1 0M "10 0-ilwi-ell I WIN' 1. you"Irdigtourcin SJ'L;k;CSS' Wit WIN IN such as this one. Section 4 — Page 4 CITY OF DOWNEY Request for Proposal for Downey Fire Department WESTNU Station Alerting System 01 January 28, 2019 .............. . ... ......... ........ Our Project Manager monitors progress on a daily basis. Our Implementation Team maintains an issues log that assigns responsibility ("ownership") for closure and tracks issue -resolution activities to completion. We include this log in the weekly status report, and review issue status and actions at the monthly Project Status Review meeting. 11, Ill ll�i !:: r till;Iii;iIIII� i ill 111rillill; 11111!1l!!�11111�p 1111111111i; As the manufacturer, stock of the First -In System is readily available. Westnet will work closely with Downey Fire Department on managing additions or changes, and will use a configuration and signoff process utilizing forms that will show and track changes to the FSA system. Before changes are implemented, requested changes will need signoff from Downey Fire Department's representative. Once the changes are approved, and if desired by Downey Fire Department, the changes will be applied to the test environment for testing. Once the tests are successful on the test environment, the changes will then move to the production system. Please find the following Westnet FSA Configuration Change Workflow diagram for this process. 833�� CITY OF DOWNEY Request for Proposal for Downey Fire Department Station Alerting System January 28, 2019 MY Execution • • •. • • •• • • • • •- • 11... Practices for good workmanship and will adhere to the highest standardsof safety forpersons and property. Work will be performed by competent technicians in conformance with the Our proposal is based on the assumption that all equipment will fit into the available space in existing racks or new racks provided and installed by Downey Fire Department. All equipment will be installed in a manner which will provide security against tampering. The equipment is secured into the racks or on to walls or ceilings and is placed in locations that are amenable to servicing but resistant to accidental and unauthorized access. ® System Acceptance Review.Westnet will establish a schedule for the delivery and installation of the equipment. Subsequent to the installation of the systems at each dispatch center and fire station, we will perform an Downey Fire Department will participate in Test Procedure Development post -Contract Design Section 4 — Page 6 CITY OF DOWNEY ,- Request for Proposal for Downey Fire Department DWESmu. Station Alerting System January 28, 2019 5® Training and Knowledge Transfer Westnet, Inc. will provide Downey Fire Department with a comprehensive, complete, and cost- effective training solution. Our years of proven work in fire station alerting and dispatch technologies makes this solution effective for Downey dispatch center and its member fire departments. Training will consist of two types of classes. Those classes are for the Dispatch Center personnel and those that are for fire station personnel. The station training will be a one-hour class at each station. Our team has extensive experience in training field personnel and accommodating the 24-hour shift schedules. We will give each fire station a training manual to familiarize field personnel with the FSAS features, operations, and basic station -level troubleshooting skills. During the first year of operations, a web -based help desk will answer operations questions by ew.zil. FIRST -IN TRAINING Westnet, Inc. will provide hands-on training for First -In Dispatch Training by a technical trainer, delivering the necessary information and experience to familiarize dispatch center personnel with FiAP and RIC features and operations. To support ongoing training needs, we will provide a Train the Trainer (TTT) course for the dispatch supervisors and dispatch training personnel on each shift. This training will cover the content received by the dispatch personnel, with emphasis on the key training points. This training will equip the dispatch, supervisory, and internal training personnel with an understanding of operations, configuration, and basic troubleshooting. 1 rell 11 ;�! i 13! 1is i 1, 11 3711113r� FSA Dispatch Operations, System Administration, Maintenance, and Troubleshooting. This course provides the orientation and training necessary for dispatch personnel to properly operate the FSA from the Dispatch Center. The course also includes instruction on system administration, maintenance, and troubleshooting. FSA Back -Up Alerting Operations and Troubleshooting. This course provides the orientation and training necessary for dispatch personnel to properly operate the back-up FI -RIC portion of the FSA including the RIC Keypad used for manual alerting. The course also includes instruction on system administration, keypad operations, maintenance, and troubleshooting. FSA Fire Station User Operations, Maintenance, and Troubleshooting M/'ie-t mv * Will 6 061A6 A] 141 ciblf Ilvf e -t ts iiii-I �de-tJy S iiii- AA operate the FSA in the fire station. The course also includes instruction on system operations and basic troubleshooting. Section 4 — Page 7 CITY OF DOWNEY Request for Proposal for Downey Fire Department WESTIVET Station Alerting System 01 January 28, 2019 FSA Technical Administration, Maintenance, and Troubleshooting (Optional). This course involves the orientation and training necessary for the technical staff to operate and maintain the FSA. The course focuses on the instruction on system administration, maintenance, and in-depth technical troubleshooting. FSA Text -to -Speech Operations, System Administration, and Troubleshooting. If the Automatic Voice Dispatch System is purchased, this course provides the orientation and training necessary for dispatch personnel to properly operate the FI -AVD (text -to - speech) portion of the FSA including the First -In Voice Editor Software, which allows staff to customize the speech, cadence, pronunciation, and accent of words in the database. The course also includes instruction on system administration, software usage, maintenance, and troubleshooting. mzls� 11 =� A. Long Term Support The Westnet First -In Fire Station Alerting System has a design life of twenty (20) years when maintained to the Westnet specified maintenance requirem- r• • ronsibilitp to reengineer ang of its 1r roducts to continue •• • % ected oCcerational performance when the system is purchased and maintained. As the manufacturer, our twenty year life design protects Downey Fire Department's investment by guaranteeing that parts and service will be avaLta-ho-the—fjitijre. All First -In Systems are backed by a one-year warranty and technical support is obtained by calling our toll-free number to report any problems. A case number will be issuedfor trackinb, purposes, and this case number will be given to the client for reference. Generally, most cases are resolved in less than 24 hours. 6T4 0 reMe, M CITY OF DOWNEY Request for Proposal for Downey Fire Department WESTIVU. Station Alerting System January 28, 2019 A. Westnet warrants exclusively to Customer that each Product sold hereunder will be free from defects in material and workmanship for a period of two (2) years from the date of delivery of the Product to Customer or, if installation is performed by Westnet or a subcontractor of Westnet, from the date of installation. If Westnet or a subcontractor of Westnet performs the installation, such installation service will be deemed to be part of the Product for purposes of this Limited Warranty and Westnet's liabilities under this Agreement. Any parts and cabling used in the installation of a Product are not covered by this Limited Warranty unless Westnet (and not Customer or a third party installation company) performs the complete installation. Any Product claimed by Customer to violate this Limited Warranty must be returned to Westnet's designated service center at the expense of Customer, provided that Westnet will first be given the opportunity, at its option and expense, to inspect the Product in its installed location and may elect to waive such return. Westnet will perform all warranty work at its service location only and not at the Customer's location, unless Westnet agrees, in its sole discretion, to undertake the warranty work at Customer's location. Westnet's sole obligation and Customer's exclusive remedy for any breach of this Limited Warranty will be the repair or replacement, at Westnet's option, of the defective Product. Any replacement or repaired Product will be covered by this Limited Warranty only for the remainder of the original warranty period. Any replacement or repaired Product may be made with new or reconditioned components and will be shipped to Customer at the expense of Westnet. Any replaced Product becomes the property of Westnet. If Westnet determines that such repair or replacement is not economical or feasible or such remedy fails of its essential purpose, Customer's exclusive alternate remedy and Westnet's sole obligation for any breach of this Limited Warranty will be the return to Customer of the purchase price paid to Westnet for the Product, provided Customer has returned the Product to Westnet. B. This Limited Warranty applies only if Westriet's testing and examination of the Product discloses that the alleged defect or malfunction of the Product exists and was not caused by Customer's or any third person's misuse, negligence, improper installation or testing, or unauthorized attempts to open, repair or modify the Product, or by accident, fire, water, lightening, power cuts or outages, power or telephone line transients, other hazards, or acts of God, or by any other cause beyond the range of intended use in accordance with the Product's normal usage and Westnet's published instructions. This Limited Warranty will apply only if Customer notifies Westnet of the defect in writing not more than one (2) years after its delivery to Customer. This Limited Warranty does not cover physical damage to the surface of the Product after its delivery to Customer, including cracks or scratches on the LCD or outside casing. This Limited Warranty does not apply when the malfunction results from the use of this Product in conjunction with other products, or ancillary or peripheral equipment, and Westnet determines there is no fault with the Product itself. This Limited Warranty does not apply to any defect or malfunction of the Product due to any communications software or device Customer may use with the Product. Customer will promptly inspect all Products delivered to it. Any claim against Westnet under this Limited Warranty or otherwise for 0mr-MI'Mu M! CITY OF DOWNEY Station Alerting System January 28, 2019 k ,. • ••r-Wv M 1 6 IN ,rr, • ` a � r ``•r • ' r • r • • k4 LVJ kNL •. • ..•r r : • • 1 `••r •; r 1 • : •• • r • this Agreement. Such causes may include, but shall not be limited to, acts of God, the elements, acts or omissions of Customer, carriers, suppliers to Westnet or civil or military authorities, fires, labor disputes and other inabilities of Westnet to obtain necessary labor, materials or supplies from usual sources. If temporarily excused from performance under this Agreement by any such circumstances, Westnet shall resume its performance as soon as is reasonably feasible. Westnet reserves the right, in its sole judgment and without liability to Customer, reasonably to allocate its available production capacity and Product inventories as may be necessary or equitable in the event of any shortages of production capacity or Products at any time. Westnet may offset against any amounts owed by Westnet to Customer under this CITY OF DOWNEY Request for Proposal for Downey Fire Department WESTNET, Station Alerting System January 28, 2019 Agreement or otherwise any credits or amounts that are owed by Customer to Westnet under this Agreement or otherwise. 4. INFRINGEMENT. Westnet agrees to defend Customer against, and pay any damages awarded against Customer and direct expenses, including attorneys' fees, reasonably incurred by Customer (but tarftagcs -R&j of, any action brought against Customer, if and to the extent the action is based on a valid claim that any Product delivered to Customer under this Agreement infringes another person's patent, copyright, trade secret or trademark. Westnet's obligations under this paragraph will be conditioned upon Customer promptly notifying Westnet in writing of the existence of any such action, giving Westnet full authority to conduct the defense and settlement of the action, at Westnet's expense and with counsel of Westnet's selection, and cooperating fully with Westriet and such • If any Product becomes, • in Westnet's opinion is likely to become, the subject of an action for such infringement, Westnet may procure for Cusfiviter.Ae rip4t tit c-,o_sl * etrwedi ilit"trgivi d eg, i1wil wilm 14 W01w I., &*,l,2C 4' " slun 411. 111'rullICUL119111 VU0S4VVL d11VA;L LHU PiCHUHHU11CU UU TUINX 01 L11r, I-IUUYUL LU k-AISWItler 1H 4) materially adverse manner. Alternatively, Westnet may return to Customer the purchase price paid to Westnet for such Product and Customer shall return the Product to Westnet at Westnet's expense. Westnet will not have liability for and Customer will defend Westnet against, and'pay any damages awarded againa Westnet and direct 4 lost revenues, lost profits or other consequential economic damages of Westnet) as a result of, any action is brought against Customer or Westnet, if and to the extent tha�the action is based on a valid claim that Westriet's compliance with Customer's design or specifications for a Product or Customer's use or combination of the Product with any material or process not acquired from Westnet (if the infringement 11111 W IMP• Products. 5. INDEMNIFICATION. Subject to Paragraphs I and 4, • • to indemnify, defend and hold harmless Westnet against and from any claims, damages, losses, expenses (including attorneys' fees) *r subcontractors • in connection with Customer's installation • use • a Product • its other activities. 7. SEVERABILITY. Any provision of this Agreement that is prohibited or unenforceable in any jurisdiction shall •` • to the extent of such prohibition • unenforceability without •. any • provisions of this Agreement, and any such prohibition • unenforceability in any jurisdiction shall not invalidate or render unenforceable such provision in any other jurisdiction. CITY OF DOWNEY Request for Proposal for Downey Fire Department WESTIVET Station Alerting System January 28, 2019 Westnet, Inc. has an established, certified Service Center for On -Call Support issues locate in Huntington Beach. The methodology for providing on-site emergency response involve the use of our Priority Level activation. All on-site emergency response are initiated upon contact with the Westnet Emergency Dispatch Center. Priority I calls will be reported to o on-call technicians, who will initiate the problem analysis of the situation. Technicians wi make every attempt to troubleshoot and resolve the issue with the calling party. If on-site response is required, the Westnet Certified Service Center will be contacted by the Help Desk to dispatch personnel on site. Our team understands that afire station never closes and that the dispatch center must be able to communicate with each station at all hours of the day. The advanced technology of Westnet's First -In FSA allows most maintenance and trouble -shooting to be accomplished remotely, both by Downey and our personnel, significantly reducing or eliminating the need and cost for on-site suvervisor--, and dedicated technical suWort staff to su3Vort the proposei system. Our FSA solution provides the ability to monitor critical system functionality and perform system diagnostics via a Downey -supplied VPN. Software updates and programming changes are also provided at no charge to Downey through the warranty and subsequent maintenance periods. Downey will be notified by the Westnet Systems Group of any errors/issues discovered in the system that impacts Downey's FSA systems. The correction process and specific deployment time will be determined at the time of the notification. The Westnet Help Desk and Westnet Systems Group will provide remote system maintenance, station diagnostic testing, and monitoring of reported trouble with integrated system operations. The Westnet Systems Group will contact the Downey designated personnel with any Priority Level I or non-Westnet system failures. The Westnet Systems iWITIiij d "2 P T 2 r or non- I.- M-- M -ft- IR I #I Ongoing Support is offered to all clients. Westnet works with the client to determine the best type of support package that best suits the needs of that department. Some clients desire 24/4/365 on-site maintenance, some prefer quarterly visits, and other departments purchase technical support only packages. Below is an example of a mixed support package approach. This plan is comprised of on-site support for the dispatch center, but technical support only for the stations. All First -In Systems are backed by a one-year warranty and technical support is obtained by calling our toll-free number to report any problems. Generally, most cases are resolved in less than 24 hours. CITY OF DOWNEY Station Alerting System January 28, 2019 M= The Westnet Help Desk is a resource designed to provide our customers with information and assistance on Westnet's First -In Fire Station Dispatch and Alerting Systems. Whether during business hours after hours. weekends or holid ps Westnet has one central tele(thone number to provide our clients with immediate support. By calling 800-807-1700, you will be connected with a Westnet representative. For complex matters, your call may be routed to a technician specializing in your area of concern. A Westnet Case Number will be issued for each issue reported. It is important to note this Case Number when calling in to request or report further follow-up. Open Case Numbers are tracked internally to ensure appropriate follow-through on open cases. There may be a Customer Service Representative (CSR) who assigned to be your first point of contact. While any Customer Service Representative may assist you, please request to speak with your assigned CSR. The Help Desk is accessed through a telephone call-in procedure that routes the call to the appropriate systems personnel. Depending upon the configuration and established remote access, our staff will conduct diagnostic testing of the system via the customer -supplied VPN. Westnet Help Desk hours are 8:OOAM — 5:OOPM Pacific Time for non -mission critical issues. For escalation of critical issues that are a Priority Level 1, contact should be made with the Westnet 24-hour Emergency Dispatch Center, which is available 24/7/365, including holidays. When calling in a Priority 1 issue after normal business hours, please provide the Westnet call -taker with: I , The fire department name and station number where the trouble is reported. 2. Your name, cell phone call back number, and the station's phone number. 3. A description of the reported issue and confirmation, if available, that the party responsible for maintaining the department's network connectivity has confirmed that the network between the dispatch center and the station is up and operating properly. The following table provides a description of the priority levels and their respective hours/days and a description of the service provided. For clients who are not under warranty, *r who do not have a maintenance or support agreement, a method of payment will be required before services are rendered The following response times are an estimate; the actual response may vary are not a guarantee of performance. CITY opoOWNEY Request for Proposal foropwneypireoepartmen Station Alerting System January o8,aozp N= This priority level represents a significant issue that results in the inability k>use the dispatching and/or alerting systems. On -Site, Phone SuQport or VPN: Any reported trouble with the dispatch center, 24/7065 dispatching equipment, including the Alerting Server, Automated Voice Dispatch TM, including Radio Interface Controller TM, orhoypode. holidays Station reports that i\iSnot receiving any form ofanalert or there iunoaudio inufire station. 4 -hour Phone Support orVPN: CVherfGi|ures that render the fire station Master Control Unit Response unusable. Section 4 —Page 14 Resolution time dependent upon the nature of the issue, The nature of the issue can Resolution |ndudeCitv*umdied systems (e.g. CAD' radio system, network, equipment Time activated via contact olo8une). Therefore, resolution time cannot U*quoted until the on-site visit ismade bmall fire stations and P8APoifVV*utnet is the selected This priority level represents 8moderate issue that restricts normal use ofthe dispatching and/or alerting systems. On -Site, Phone VPN: Any non-essential FSA dispatch center device reported inoperable. ��O�—��OO' Ph�n��uo�o�VrVPN'Anynon'eSaenU8|F8A�reStodnndeviCerepn�ed ^ ' Monday — inoperable, ' Friday Dort OrVPN: Requests k]increase fire station volume levels within fire department -approved parameters. 2 -Business -Day On -Site, Phone Suppprt or VPN: Reports of receiving other stations' or companies' Response alerts. Resolution time dependent upon the nature Ufthe issue. The nature Ofthe issue can Resolution include City -supplied systems (e.g. CAD, radio system, network, equipment Time activated viacontact doVUrA. Therefore, resolution time cannot bSquoted until the on-site visit iVmade toall fire stations and PG&PSifYVeGtDfdis the selected vendor. Section 4 —Page 14 CITY OF DOWNEY Request for Proposal for Downey Fire Department IVESTIVU Station Alerting System January 28, 2019 This priority level represents minor or non -emergency issues that do not restrict normal use of the dispatching and/or alerting systems. Phone Support or VPN: Requests to decrease volume levels within fire department - approved parameters. 8:00 — 5:00, Phone Support or VPN: Add additional equipment or requested programming. Monday — Phone Support or VPN: Requests for additional training. Friday On -Site, Phone Support or VPN: Other non -mission critical matters in the dispatch 3 3 -Business -Day centers. Response Phone Support or VPN: Other non -mission critical matters in the fire stations. Resolution Resolution time dependent upon the nature of the issue. The nature of the issue can Time include City -supplied systems (e.g. CAD, radio system, network, equipment activated via contact closure). Therefore, resolution time cannot be quoted until the on-site visit is made to all fire stations and PSAPs if Westnet is the selected vendor, Westnet expressly reserves the right to amend these procedures to better serve our clients. V'riority Level 1 Contact the 24-hour Westnet Emergency Dispatch Center. Priority Level I calls initiate Way on$ 4WBKMG01ff&,71QN9 I I [Priority Level 2 Contact the Help Desk via telephone to report the problem. Priority Level 2 calls are processed Monday through Friday, from 8:00 to 5:00 Pacific Time. V'riority Level 3 Contact the Help Desk via telephone to report the problem. Priority Level 3 calls are processed Monday through Friday, from 8:00 to 5:00 Pacific Time. Section 4 —Page 15 CITY OF DOWNEY Request for Proposal for Downey Fire Department Station Alerting System January 28, 2019 a Requirements PROJECT BACKGROUNDESC I I The City of Downey ("Agency") is seeking bids for the purchase and installation of hardware, software and implementation services for a turnkey fire station alerting system ("System") for both Temporary Dispatch at Downey City Hall and Permanent Dispatch at Downey Fire Station 1 during Fire Stations 1-4 modernizations. Reference Appendix A for Station Drawings. There are currently 12 stations in Agency's alerting network; 4 fire stations in the Agency's system and 4 at Compton and 4 at Santa Fe Springs. It is anticipated that the existing system at Compton and Santa Fe Springs will remain in place, requiring the bidder's system to remain coterminous with the existing alerting hardware connected to the FDM CAD system. The desired System shall interface with the Agency's existing CAD and new radio systems, and will communicate using TCP/IP over the Fire Department's WAN. The desired System allows the stacking and simultaneous alerting of response units, speeding up deployment of the first responders. The Bidder shall provide all equipment, materials, station installation and supervision to provide a turnkey fire station alerting system. This project shall be completed in a manner commensurate with the intended application. The drawings attached to the RFP contain conceptual locations of alerting elements. It is incumbent on the individual bidders to propose their best design taking into account their experience and products to create a single, turnkey solution for the Agency. Throughout the submission, Bidder will be required to certify their compliance with the specification requirements by checking the box next to 'Will Fully Comply'. Any other response will require Bidder to check 'Will Not Fully Comply' and provide information, justification or other notes regarding such non-compliance as outlined in the table below. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance APPLICABLE STANDARDS AND PUBLICATIONS All latest published standards of the following associations/organizations shall be followed where applicable, as minimum requirements: • 2016 California Building Code (CBC) 9 American National Standards Institute (ANSI) • American Society for Testing and Materials (ASTM) 0 Electrical Testing Laboratory (ETL) 0 Insulated Cable Engineers Association (ICER) 0 Institute of Electrical and Electronic Engineers (IEEE) • National Board of Fire Underwriters (NBFU) • National Electrical Manufacturer's Association (NEMA) • National Electric Safety Code (NESC) • National Fire Protection Association (NFPA) • Underwriters' Laboratories (UL) • Building Officials & Code Administrators (BOCA) • National Electrical Code (NEC) • International Building Code (IBC) • MIL -STD -810 (latest revision) • Telecommunications Industry Association (TIA) • Electronic Industry Alliance (EIA) • National Institute of Standards and Technology (NIST) • American Concrete Institute (ACI) • American Society of Testing Materials (ASTM) • Internet Engineering Task Force (IETF) • Part 15, 80, 90 and 101 of the FCC Rules as defined in 47CFR • California ROHS as outlined in Section 25214.10 of the California Health and SafetyCode • Los Angeles County Building Code, based on the 2016 CBC • 2016 California Electric Code • 2016 California Building Standards Code (California Code of Regulations, Title 24) Equipment installation shall comply with the guidelines set forward in Motorola's R56 Standards and Guidelines for Communications Sites, April 2017 edition The System shall be compliant with the National Fire Protection Association (NFPA) Standard 1221 (2019 edition) and 1710 (2016 edition), as applicable. In the event of a conflict between specifications, Bidder agrees that the most stringent requirement, as determined by the Agency, will govern the work required. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance REQUIREMENTS General The System shall be designed specifically for use as a Fire Station Alerting System. The System shall use a single point of power/Power over Ethernet (POE) infrastructure that optimizes the most common and inexpensive CAT6 cabling, allowing repurposing of the Agency's existing cable structure where available, and minimizing labor costs by using low -voltage contractors for installation. Bidder shall comply with IEEE 802.3bt in the installation of their solution. The Bidder shall ensure that all components of the System are supported by an uninterruptible power supply. The System shall be designed to be network -friendly by distributing quick alerting messages using low - bandwidth and describe the traffic requirements for each type of message. The System shall be able to handle a minimum of 100 individual fire stations and facilities and shall be modular in design to allow for future expansion and upgrades. The System shall have "heart -friendly" features such as escalating audio and subdued lighting at night. Bidder shall identify and describe the "heart -friendly" features of the System. Bidder shall not use any encrypted or proprietary messaging internally within the proposed solution. Should the proposed system design already contain proprietary or encrypted messages between components, Bidder agrees to provide documentation and information related to the encryption key material and proprietary protocols to a neutral third -party escrow service in the event that the Bidder becomes unable to provide technical services to maintain System. Such information shall be comprehensive enough for a competent technician, as defined by the Agency, to perform maintenance or service on the System to restore functionality. All Components of the System shall comply with the Made in USA Standard according to the US FTC Guidelines. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance .As to proprietary messaging only, in the event that Bidder becomes unable to provide technical services due to insolvency or dissolution, Bidder will provide documentation and encryption as requested. Bidder meets remaining specifications. CAD Interface and Manual Alerting The Bidder shall be responsible for fully implementing a CAD Interface to the Agency's existing FDM CAD/RMS system. The Bidder shall be responsible for communicating and coordinating directly with FDM and for all costs, both direct and indirect, with FDM for all interfaces, APBs and software interfaces required for successful implementation of this product. The System shall be controlled directly primarily from the Agency's CAD system via a TCP/IP connection. There shall be a secondary connection from the existing CAD system, which the bidder shall describe. The CAD system will exist at the Temporary Dispatch at Downey City Hall and after Fire Station 1 modernization completion at Downey Fire Station 1. The System interface to the CAD system shall support both dispatch alerts, non -emergency alerts, and administrative notifications. The System shall be capable of alerting by All -Call, Agency, Group, Station or Individual Unit. Alerting Groups shall be configurable by an authorized user designated by the Agency. The System shall provide a means of notifying dispatchers that all components are operating properly; self-diagnosis, system health check (per NFPA 1221). The System shall maintain logs of system self - diagnostics and system health checks for a period of no less than thirty days. Bidder will describe the notification method to Staff of system status. For each dispatch alert message received from CAD, the System shall send a response over the CAD TCP/IP connection indicating the success or failure of each dispatched station, unit or group for the given alert. This System shall be capable of providing manual non -emergency messages to units, stations or groups of stations. Alerts at stations shall start not more than one second after the alerting system receives a dispatch alert from the CAD system. A visual indication shall be provided to dispatchers to indicate if the system is and its components are properly operating. A manual alerting application shall be provided for dispatcher use to alert stations, units or groups in the event the CAD system is not available. Will Fully Comply* Will Not Fully Comply Notes regarding non-compliance Alerting Circuits The primary dispatch circuits shall be monitored and a prompt warning shall be provided in the event that a situation that will impact reliability occurs, as per NFPA 1221. The primary alerting circuit shall be over the Agency's WAN. The proposed system shall be capable of multiple secondary redundant alerting usingtwo-tone sequential or DTMF paging, contact closure input, audible sound detection, telephone line ring detection, or Vol P/SIP. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance Dispatch Alerting - General The System shall provide, at each station, capability to control functions for each of the following: audible tones, lighting, relay activation, and printer interface. The System shall provide a zoning capability such that portions of a station can be alerted without alerting the entire station. The System shall provide a minimum of 4 separate alerting zones per station. Bidder shall describe how zoning is managed in the System both at the Dispatch Center at each location within each Station. Bidder shall indicate if the System will allow certain rooms or areas to be able to be alerted individually and if there is an option to select the notifications that will be received for that area and the method used for the end user to make such a selection The System shall provide a means to silence all station speakers manually, with the System allowing the silenced speakers to be overridden by the receipt of a call for service. The System shall provide a means to have all or selected station speakers monitor the dispatch radio channel, allowing for all radio traffic to be heard at each speaker. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance Dispatch Alerting —Audible The fire station alerting system shall provide an audible escalating alert tone that clearly identifies to the units the type of call that is being dispatched. The alert tone shall immediately precede the dispatch announcement (per NFPA 1221). The System must support the use of at least four customized tones so that different tones can be used to indicate the type of call during the alert notification. The fire station alerting system shall provide an audible alert over the speaker system of the station. The fire station alerting system shall have its own internal audio amplifiers with full remote volume control capability. The fire station alerting system shall be compatible with commercially available P.A. amplifiers supporting consumer audio line level (-10dbm) 600 ohm differential inputs. The fire station alerting system shall provide the ability to play building overhead paging through a connection to the station telephone system The fire station alerting system shall have the capability to register VoIP extensions with SIP -based PBX systems, and then configured to alert on ring and/or auto answer to play call audio over the station's speaker network. The fire alerting system shall provide the ability to mute in -building paging during dispatch alerts. This fire station alerting system shall include a radio interface for redundant dispatching and on -air dispatching. Each dispatched run shall be broadcast over both the alerting network and over the dispatch radio channel. The radio interface shall be equipped to detect channel traffic and wait until the channel is free to begin automated dispatching. The radio interface shall be equipped to detect channel traffic during automated dispatching and pause such dispatches when radio traffic is detected. Bidder shall describe operation of such operation. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance Dispatch Alerting - Automated Voice The fire station alerting system shall have the capability, for any incident or administrative message, to create voice dispatch alerts that announce simultaneously in multiple stations. Dispatch information shall allow live dispatcher voice in addition to or in place of the automated voice announcement. Automated voice announcements supported shall include: dispatch announcements, announcements of move -ups, and non -emergency or administrative messages. The automated voice dispatch announcement will include, at a minimum, detailed dispatch information including apparatus to respond, incident type, street address, and common place name. Automated voice dispatch announcements shall immediately follow the audible alert tone as per NFPA 1221. The fire station alerting system shall provide local system administrators a "Do -It -Yourself" ability to edit the pronunciation of street names, unit types, and other names and words without manufacturer involvement. Bidder shall provide description of the hardware and software required for such modifications. The fire station alerting system shall have the ability to produce automated voice alerts on servers located at the dispatch center and at fire stations through the station controllers in the event of network latency. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance Dispatch Alerting - Relay Controls and Inputs The fire station alerting system shall provide multiple relay contacts at each station for the purpose of controlling external switched functions. At a minimum, the contacts shall be able to be energized for a configurable period of time upon receipt of a CAD dispatch message. The outputs shall be configurable as normally open or normally closed (Form C) contact closures. Additionally, the system shall easily expand the number of relay contacts. The vendor should explain how their system works with contacts, including quantity and expandability. The fire station alerting system shall provide multiple isolated DC inputs for the purpose of monitoring status of external actions and functions. Bidder shall provide documentation as to the requirements for inputs and any COTS interfaces (water sensor, temperature sensor, other configurable input) that are available and the costs of those options. The vendor should explain how their system works with inputs, including quantity and expandability. ' Will Fully Comply ( Will Not Fully Comply Notes regarding non-compliance Dispatch Alerting - Printing The fire station alerting system shall be capable of providing a dispatch printout with the same information that is announced upon receipt of a CAD dispatch announcement. The printout must also include user comments if this information is provided to the system over the CAD interface. The System shall be compatible COTS laser printers and shall not require reconfiguration or new firmware for replacement standard COTS laser printers. The fire station alerting system shall support simultaneous printing and audible alerting. U Will Fully Comply Will Not Fully Comply Notes regarding non-compliance Dispatch Alerting - Visuals The fire station alerting system should include provisions to display the dispatch information at the station. Devices to be used for display should include LED message signs, color indicator with at least four color options that can be assigned to units to indicate units assigned to a dispatch, strobe lights for high volume areas, and CEC (consumer electronic control) and HDMI connections to allow displays on TVs, monitors, projectors and video walls. The fire station alerting system should have the ability to display alerting information such as assigned units, incident nature, street address, and unit status. Vendors should describe display capabilities and discuss what information is typically displayed, as well as what information might possibly be displayed. Discuss any limits on numbers, types or sizes of displays. The fire station alerting system should include multiple turnout timer capability, which will count up in one -second increments upon the receipt of a call. Vendor may propose to have this as a separate timer, or as an integral part of the display. Please indicate in the proposal the number of turnout timers that are supported. The fire station alerting system shall include lighting that is designed to have little impact on the building occupant's night vision when a call is received. This will include red LED lights in the ceiling in the bunkroom area that are bright enough to light the area around the member's bed and provide a safe amount of light to make their way to the apparatus bay. Bidder understands that the station layout drawings contain suggested placement of alerting elements and are not hard-and-fast requirements. Bidder also understands that it is incumbent on their organization to propose and justify each location of alerting equipment in regards to function (as in high power PA speakers for noisy areas, multi -directional lights for hallways and corridors, and control remotes for dorm rooms to prevent non -dispatched units from being awakened) in order to contain cost and complexity while remaining functional for the Agency Will Fully Comply Will Not Fully Comply Notes regarding non-compliance Dispatch Alerting — Remote/Redundant The fire station alerting system shall have the capability to alert authorized personnel using a mobile application that interfaces with customer's CAD system, enabling simultaneous alerts to smartphones or tablets. Alerts should include dispatch announcements using the same tones played in stations, administrative alerts, IT support notifications and application update notifications. The mobile application should also have the ability to show incident locations using the smartphone's built-in mapping capabilities and enable users to save and search prior notifications. The fire station alerting system shall have the capability to remotely alert personnel by generating an alert that can send an email to server via SMTP or ESMTP. This email can be directed to a paging or cell phone system to deliver pages or SMS messages. Messages can be sent when specific Groups, Stations or Units are alerted, or when configured key words are found in the dispatch message. Event messages are delivered when the event occurs and when the event clears. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance ]Bidder's app is currently under development but will be provided to Downey when it is available. Configuration and Software gates The fire station alerting system shall be centrally managed. Both the Vendor and the Customer's system specialists shall have full control access. Updates to station software shall be sent from the communications center. Authorized administrators shall be able to control, configure and update the fire station alerting system on a browser from any web -enable device. In addition, manual alerting shall be available from a browser from any web -enabled device. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance System Monitoring Each component in this fire station alerting system shall be monitored for online and offline status. This includes all computers, network connections, audio amplifiers and message display units. This fire station alerting system shall be capable of remotely alerting support staff of critical events that occur within the alerting system via visual, email/pager, SMS text or a smartphone app. Each method shall be individually enabled or disabled via a configuration application. Error and status logs shall be generated for all traffic between the CAD system and any controllers, between any controllers and the fire stations, and between all network components in the fire stations. Error and status logs shall be available to the customer's system specialists via a log viewer application. Remote system monitoring from a client application residing on the network (and having appropriate permissions) shall be supported. System status information shall be displayed in the fire communication center on a dedicated workstation. j Will Fully Comply Will Not Fully Comply Notes regarding non-compliance Installation The City of Downey shall be permitted to participate and assist in the installation of this system. Customer technical personnel will be in the presence of each installation, system activation and cutover. Bidder shall be responsible for providing all label, materials, tools, equipment, safety equipment, transportation and services necessary to complete all the work proposed. Bidder shall comply with all local and National codes, laws, ordinances, regulations, safety regulations, OSHA regulations, all public and municipal authorities, and any utility company regulations and directives. In the event of a conflict, Bidder agrees that the most stringent requirement, as determined by Agency, will govern the work required. Bidder agrees to visit each site prior to the bid submittal and familiarize themselves with existing conditions of the facilities to understand the scope of work to be performed at each location. Site visits must be pre -arranged with Agency, and will be performed at Bidders expense. Bidder agrees that all sites shall be kept clean and free of debris on a daily basis. All trash and materials not being used at the site must be removed and properly disposed of on a daily basis. Facility trash receptacles and dumpsters are not to be used for construction debris. Bidder agrees to keep an up-to-date set of drawings, specifications, scope of work and bill of materials on site at all times. This set will be referred to as the as -built drawings and must be kept on a daily basis. Bidder agrees to provide copies of the final as -built documentation to Agency as close-out documents in both native electronic (PDF and AutoCAD) and hard copy. Bidder is responsible for scheduling and payment for all inspections and testing required for each part of the project. Agency representative shall be given at least 24 -hours' notice of pending inspections. Bidder agrees that there will be no smoking allowed on the premises of any of the work locations. Will Fully Comply j Will Not Fully Comply Notes regarding non-compliance Warranties and Support Agreements Bidder agrees to provide native electronic files of all operations and technical/service manuals for each piece of equipment used in the project. Describe warranty, including terms and conditions, provided as part of the initial warranty, including duration and cost. Specify twenty-four hour a day, seven days a week software support capabilities. Specify eight hours a day, five days a week software support capabilities. Specify in pricing sheet cost for single -year and multiple -year warranties on hardware and support. Specify in pricing sheet cost for single -year and multiple -year software support. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance Support pricing will vary based on options selected by City. Training Operator training shall be provided to the dispatchers and their supervisors. The training schedule shall be completed on site as coordinated with the Downey Fire Dispatch. Vendors should describe their approach to provide the most effective training method/process that would allow dispatchers and supervisors to successfully operate the system. Bidder agrees that the training may be recorded and reused by Agency for future staff training. Bidder agrees to provide native electronic files of all training materials supplied. System maintenance, programming and troubleshooting training shall be provided for the customer's technical staff. The Bidder shall provide a site visit by one of their engineers or system implementers prior to placing any equipment orders to ensure an understanding of what the customer is seeking to accomplish. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance Miscellaneous The Bidder shall provide two spare sets of station equipment, including the parts not specifically itemized in this document. The server provided as part of this fire station alerting system shall be provisioned with auto fail -over, in the event that the primary server fails. Will Fully Comply I Will Not Fully Comply Notes regarding non-compliance Bidder will comply by loaning City two Core Systems during transition because individual components are readily available from local Bidder stock if needed and can purchased individually. Experience Bidder will provide the number of years that the Vendor has been in existence; describe the services the Vendor specialize in, and the primary markets served. Bidder will describe the functions to be performed by each key personnel, and identify the Vendor's Project Manager. Bidder will provide resumes describing the relevant experience on previous similar projects, qualifications, and other vital information of all key personnel and subcontractors who will be assigned to this project. Bidder will provide detailed descriptions of three (3) contracts which the Vendor has either ongoing or completed within the past five (5) years that best demonstrate the Vendor's experience with services similar in scope to those requested herein. Where possible, list and describe those projects performed for government clients or similar size private entities (excluding any work performed for Agency). The description should, at a minimum, identify for each contract: a. Client, b. Contract number and/or title, c. Total dollar value of the contract, d. Dates covering the term of the contract, e. Client contact person, title, email, and phone number, f. Statement of whether Bidder was the prime contractor or subcontractor, g. Description of technology/System Implementation, h. Description of work, and L Results of the project. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance System Design & Project Management At the Project kickoff meeting, the Bidder will meet with the Agency to provide a Project Documentation Plan that will outline procedures for maintaining all Documentation on the Project, including but not limited to: 1. Detailed work plan. 2. Work breakdown structure. 3. Milestone chart. 4. Gantt chart. 5. Reporting plan. 6. Project organization. 7. Staffing and resource allocation. 8. Subsystem Documentation. 9. As -Built Documentation. 10. Maintenance documentation. 11. Any/all such project management tools and metrics necessary to successfully conduct and complete the Project. Change Management The Bidder and the Agency will develop a Change Control Board (CCB), comprised of Bidder and Agency personnel. The purpose of the CCB will be to review all proposed changes with respect to need, technical impact to the network, impact to the project schedule, and reasonableness of cost. Proposed changes will be processed through the Agency's Project Manager to the Fire Chief for approval, however proposed changes will not be processed until the CCB has completed its analysis and provided a written summary report addressing all aspects of the proposed change(s), such summary report to be included with the requested change. The format and content of the change order request will be approved by the Contractor and the Agency prior to any changes being submitted. Documentation The Contractor will provide one (1) set of site-specific as -built documents for each Project Site where the Contractor installs Components in both hardcopy and electronic format (PDF), and AutoCAD files where applicable. The Contractor will include the following in the As -Built Documentation: • Complete System drawings • Major Component specifications. • An overview of radio backbone hardware configuration. • A detailed functional block diagram. • All interconnection drawings. • All cable labeling. • Optimization procedures. • Operating manuals. • Installation manuals. • Technical/Service Manuals Final System Acceptance As a condition for Final System Acceptance, and in addition to all other Documentation required to be provided by Bidder to the Agency under this Agreement, the Bidder will submit a set of the Site Record Documents (As -Built Documentation) to the Agency's Project Manager in electronic and reproducible hard copy format. Site Record Documents are a set of Site Improvement Documents and other documents into which the Bidder has carefully verified and incorporated, on a regular basis, all as -built conditions on each Fire Station and other Sites. The electronic files of the Site Record Documents shall be provided in both PDF and AutoCAD (version 13 or later) format. The hard copy of the Site Record Documents shall be provided in a reproducible format and in least half size and laminated to protect against wear and tear. In addition, an index in an electronic format such as spreadsheet or data base shall be provided listing all the Site Record Documents. The Site Record Documents shall show all changes made during construction based upon the Contractor's records of all the as -built drawings and Specifications. Each document and drawing sheet shall be prominently marked "Site Record Document." PRICING Bidder shall provide pricing in the following formats: 1. Broken down per station, line items to include per -device and laborcosts 2. Broken down project wide per station for hardware, software and laborcosts 3. Broken down costs for training, maintenance and warranty options Will Fully Comply N Will Not Fully Comply Notes regarding non-compliance CITY OF DOWNEY Request for Proposal for Downey Fire Department Station Alerting System January 28, 2019 M= CITY OF DOWNEY Station Alerting System January 28, 2019 MEW= I*= The First -In Master Control Unit (MCU) provides multiple specific and distinctive pre -alert tones/per- announcement that precede the dispatcher's voice or Automated Voice Dispatch. These heart friendly tones broadcast over the station house PA system speakers to alert the station crews. The MCU uses programmable audio tones to be determined by the City of Downey configuration. The pre -alert tones/pre-announcement will have the appropriate information audibly to initiate response from personnel in the fire station. *Currently installed in 4 Downey Fire Stations. The Master Control Unit can be mounted in a MCU Rack Mount Kit or on a shelf in the fire SN'tio-f. The First -In Control Remote is used to perform a wide variety of tasks throughout the fire station. This module utilizes relays to interface other station systems into the alerting system including existing station lights, garage doors, access control and various other devices. CITY OF DOWNEY Request for Proposal for Downey Fire Department wama Station Alerting System January 28, 2019 . . I . . . ............ ......................... ......... =Mzm�� The First -In Telephone Interface Module (TIM) is used for paging TELEPHONE INTERFACE personnel within the fire station. The TIM eliminates the Oneed for a MDULE traditional public address system by integrating the fire station telephone system into the First -In Alerting System. *Currently installed in 4 Downey Fire Stations. WITH ON-LINE UPS # QAff.r1r"K The First -In Power Module provides the necessary power to all First -In alerting modules. All Westnet Systems come with a Double Conversion On - Line UPS to provide Now continuous, uninterrupted power. With our UPS, there is no activation of a transfer switch because the input AC is is rather the backup source. Our UPS solution means that there is no loss of data or communications during an AC power failure. *UPS modules currently installed in 4 Downev Fire Stations. The First -In Alerting End Point Controller displays dispatch information on existing dedicated HDTV monitors in the fire stations. The information will include the apparatus needed to respond on the call, the dent type , address and u41fnf1"$'f"-r'tC0 frdif, applicable to the dispatch. —I Stand-M—ne-1—ur—n—o—ut I imers ars also available. There is not a number limitation on the mmam.� M. CITY OF DOWNEY Request for Proposal for Downey Fire Department WESTIVU. Station Alerting System January 28, 2019 ...................... .. .. .... ... .... amount of Turnout Timers that can be driven by our system. OUTSIDE The First -In Outside Speaker Audio Module (OSAM) SPEAKER AUDIO provides alerting audio for outside areas. The OSAM MODULE — I or 2 consists of two devices, a weather resistant outside speaker SPEAKERS and the intelligent controller, which is mounted indoors. It can be programmed to automatically lower its volume or shut off at night. The amplifier provides sound amplification for dispatch audio distributed throughout the fire station speakers. TOA AMPLIFIER TOA PRE -AMP The pre -amplifiers are used with the amplifier. CEILING The ceiling speakers will provide dispatch SPEAKER WITH throughout the interior of the fire stations. MOUNTING KIT CITY OF DOWNEY Request for Proposal for Downey Fire Department WESTRU, Station Alerting System January 28, 2019 ACTIVE X -IT Active X -IT Lighting visually aids the crew during an alert LIGHTING by emitting a moving, directional glow of red light. This provides subdued lighting at night. DORM REMOTES Dorm Remotes awaken firefighters with low ramping tones, a soft human voice pre -announcement and Knight on Lighting, which provides a red glow of light distributed around the dressing area. From the front panel, each crew member programs his or her Dorm Remote according to the company to which the firefighter is assigned, allowing for zoning capability in that dorm. For example, a paramedic would program "paramedic" into his or her Dorm Remote before going to sleep. Any alarm that comes in for a paramedic activates all "paramedic" Dorm Remotes. Dorm Remotes programmed for truck, engine or other companies do not activate. This feature allows firefighters not needed on calls to continue sleeping. This helps reduce the common sleep deprivation experienced by firefighters needlessly awakened for call to which they need not respond. The First -In Dorm Remote volume can also be adjusted from the front panel to accommodate firefighter sleeping habits. gBIMMOZE M_= CITY OF DOWNEY Station Alerting System January 28, 2019 LIGHT STRIP The Light Strip Indicator has five INDICATOR (5) different colored lights representing the various companies located in a fire station. The Light Strip Indicator provides a visual indication of which company is needed on the call. ALERTING The Alerting Strobes are used STROBES in high noise areas for visual indication of an incoming alert. Westnet uses a unique, robust solution that allows the City of Augusta to meet NFPA 1221 on both the primary (IP) and secondary FIRST -IN (radio) alerting methods via the First -In ALERTING Alerting Platform. The FiAP in each PLATFORM Dispatch Center provides the dispatcher with (FiAP) an audible and visual message of a lost network connection. The MCU in the station announces to fire station personnel that it has lost connection with Dispatch. The station's system can be configured to activate station lights for a lost network announcement. Loss of network connectivity is also logged and email notifications are sent to Westnet and Customer staff. CITY OF DOWNEY Request for Proposal for Downey Fire Department WESTNU Station Alerting System 01 January 28, 2019 talking over the 800 radio system. If the IP alert was not successful, the dispatcher will see that the RIC was used to alert the station. i • • • Dispatch provides text -to - speech dispatch audio over • speakers and all fire radios located both AUTOUATE-71,t• ,•• r the fiel4,. VOICE a • Voice Dispatch audio.DISPATCH (AVD) audio is heard in the station after the pre -announcement rygow-M i 1 MIA ZIW-OW i'r EDITOR announceAVD will •type,• - description, incident location, cross street and commonplace name. The Automated • - Dispatch be turned on, off or paused by the dispatch Programming of text to speech for additional address information can be •• • by • -• dispatch personnel at a central location without need for special programming or equipment. Once any changes or additionsa tnT=ac)ase are applied, those placechanges will take picel!J111111111 ManagerThe First -In AVD administrative tool provides c• • over howthe AVD message is announced. Authorized dispatch personnel can customize the speech, cadence, pitch and accent of the words to better reflect the regional and local pronunciation of unique names in the database. •ice management softwarealso allows users to edit the message order, how many times it is repeated and adjust •. • � CITY OF DOWNEY Request for Proposal for Downey Fire Department 01 WESTIRT Station Alerting System January 28, 2019 Westnet will provide initial programming of the text to speech for all streets, names, and information from data supplied by the dispatch center and fire department. The First In Alerting • will alert Smart Phones and .• with r• a text and email alert. Other fire •ep SMS/EMAIL personnel can be designated to MESSAGING receive certain •- • alerts SOFTWARE based on the type of call being 1 dispatched (e.g. structure fires). This time savin• •• automatically activates specific groups of users by call type. The First -In Radio Interface Controller (RIC LITE) provides a means of wireless back-up of the data alerting network. Alerting • the First -In Fire Station Alerting System is accomplished RADIO using the First -In Radio Interface Controller, which sends tone INTERFACE based commands to the fire station • the CONTROLLER radio dispatch channel. The Radio Interface Controller receives LITE • •I from the CAD • after a failed data alert is detected and executes the instructions on the radio dispatch channel. The Radio Interface Controller also provides manual • • the fire stations should all Dispatch Center computer operations be impaired or disabled, utilizing a manual key pad at each dispatch position. In systems with the First -In Automated •.. Dispatch System installed, RIC plays a vital role in the automation of station alerting and automated voice dispatching. lmzr r '.+- CITY OF DOWNEY Request for Proposal for Downey Fire Department Station Alerting System January 28, 2019 QUOTE QUOTE AMOUNT Fire Station #1 $96,311.86 Fire Station # 2 $56,161.28 Fire Station # 3 $68,740.55 Fire Station # 4 $57,134.59 Fire Station Temporary $57,691.73 Dispatch Center $139,390.16 I Total $475,430.171 Quotes include the equipment, shipping & handling, installation, training, technical support and warranty. mm 15542 Chemical Lane, Huntington Beach, CA 92649 (714) 548-3500 Phone / (714) 901-5610 — Fax 15542 Chemical Lane WESTNET Huntington Beach, CA 92649 Phone: 714-548-3500 Fax:714-901-5610 www.FirstinAlerting.com To: Downey Fire Department From: Zulema Perez Downey Fire Department 11111 Brookshire Avenue Downey, CA 90241 Contact: ill gligill liliakl! Total Amount: rillill; 111111 $139,390.16 Quote ID: Q-06489-Z7Z5 Revision: 1 Shipping Method: Ground Date: 1/29/2019 Payment Terms: Net 30 Effective To: 4/29/2019 Description: This quote is for the First -In Alerting Platform System which includes IP based alerting. The Standard Server will be FiAP-AVD-EDT used to host the First -In Alerting Platform software. Quote includes the Radio Interface Controller (Lite) with 2 1 $3,245.00 Keypads. FiAP-CLIENT-WS This quote includes the licenses for Compton and Santa Fe Springs. Clarifying Comments: Client responsible for all other integration and VPN access for Westnet. The client will need to provide a radio for FiAP-CORE-05S the First -In Radio Interface Controller, and the installed radio will need an outside antenna with proper grounding. 3 $4,985.00 The First -In Voice Dispatch l feature of the First -In Fire Station Alerting System provides the fire/rescue FiAP-CORE-CS department and the dispatch center a quick, consistent means of providing automated, complete dispatch 1 $19,450.00 information to the responding emergency personnel. Management of FiAVD is performed by dispatch center FiAP-CORE-SVR-SD personnel utilizing the First -In Voice Editor software. This software allows City personnel to edit the cadence and 1 $3,974.60 pronunciation of a particular word. Shipping Information Ship To: Bill To: Product ID Product QTY Price Sub Total Fil First -In Automated Voice Dispatch System 1 $28,500.00 $28,500.00 FiAP-AVD-EDT First -In Automated Voice Dispatch Word Editor 1 $3,245.00 $3,245.00 FiAP-CLIENT-WS First -In Alerting Workstation with Client Software 4 $2,200.00 $8,800.00 FiAP-CORE-05S .............. First -In Alerting Platform 5 Station Package 3 $4,985.00 $14,955.00 FiAP-CORE-CS First -In Alerting Platform Core Software (Client/Server) 1 $19,450.00 $19,450.00 FiAP-CORE-SVR-SD 1, First -In Alerting Platform Standard Server 1 $3,974.60 $3,974.60 FiAP-MSGN SMS and Email Messaging Software 1 $4,850.00 $4,850.00 FRIC-1 Radio Interface Controller (Lite) with 2 Keypads 11$15,872.00 $15,872.00 FDM CAD Interface 11$28,000.60 $28,000.00 bZU1 i Z loo,203,9 y. am Poft, Pa"�I;of): NOTES: 1. mthe event that taxes other than sales tax apply mthe purchase nfthis equipment, said taxes will bepaid bythe customer. 2. Quote i, based on a properly working and installed [x[\ radio system(s), station radio(s) and dues not include costs for repair or modifications ofthe CAD, radio gotmm(s)'orstation radio(s). 3. Any equipment drawings included with this quote are for quoting purposes only and are not to be used as working drawings unless such drawings are labeled ^|ngaUadun Drawings". See attached Limited Warranty. Equipment _— n�o | $127,646.60o$127,646.60� Quote Discount 15.00% Install Supplies $0.00 Total Tax (mm0w) $10,849.96 FIAP Install, Commissioning, and Testing $6'815.00 One Year Toll Free Technical Support $11'375.59 Project Coordination $z'asnuo --' Total Amount $139,390.16 Manufacturer's warranties apply onall parts. First -in warranty isprovided byVVeatnetand consists ofone-year parts and labor. Warranty does not apply to damage resulting from outside agencies or extraneous circumstances. Installation labor for any other items is ninety days. This quote is based on the reasonable assumption that the fire station is prepared to accept the above listed parts and that any existing equipment involved with the fire station alarm be in good working order or that it will be prior to commencement of the First -In installation. Westnet has made reasonable attempts to verify that conditions are satisfactory such that installation may occur.However, should an occurrence arise where further parts, labor and/or engineering are required, the customer may be billed at the Purchase Order rate. Any additional parts, labor and/or engineering exceeding $250 will have prior approval, unless otherwise specified 6ythe customer prior tocommencement. If payment is not received by 30 days from the date of invoice, a late charge of 1'5% per month of the unpaid balance will be charged to that particular invoice. ` �' 15542 Chemical Lane WESTNET Huntington Beach, CA 92649 Phone: 714-548-3500 Fax:714-901-5610 www.FirstinAlerting.com To: Downey Fire Department Downey Fire Department 11111 Brookshire Avenue Downey, CA 90241 Contact: Total Amount: Shipping Method: Payment Terms: Description: Clarifying Comments: $96,311.86 Quote ID: Q -06635-T51_2 Ground Date: 1/29/2019 Net 30 Effective To: 4/29/2019 Shipping -,-- --in formation .......................... Ship To: Bill To: -91111111111 1p't; Product ID TOA Amplifier Product QTY Price) Sub Total DL -STROBE -BB 3 Dorm Light/Strobe Light Back Box - Kit 2 $34.501 $69.00 FIS -EP -32 $185.00 First -In Alerting Endpoint w/ 32" Monitor 1 $2,125.201 46 $2,125.20 FIS -EP -40 First -In Alerting Endpoint w/ 40" Monitor 3 $2,447.20 $7,341.60 MB -25B TOA Rack Mount Kit for 120W Amp 5 $37.03 $185.15 SACTXn_TG-1 Active -X -IT Lighting - single 7.5' unit 6 $454.95 $2,729.70 Dorm Remote -Flush Mount Kit also required 131 $898.25 $11,677.25 1SDRM38V-FM SDRMKrT'-TBD Dorm Remote Mounting Kit - TBD 13 $218.25 $2,837.25 SPC28-HS-IK2PS Power Module wl Hub & Spoke Controller, UPS & Dual Power Supplies 1 $3,194.38 $3,194.38 SPC28-HSL-2PS Power Module wl Dual Mode & Dual Power Supplies 1 $2,338.53 $2,338.53 SS -AST -LF Alerting Strobe Light Fixture 21 $225.00 $450.00 SS -LSI -5C Light Strip Indicator - 5 Color 141 $151.00- $2,114.00 SS -OSA Outside Speaker Audio Module (includes one speaker) 2 $599.98 $1,199.96 SS -OSA -D Outside Speaker Audio Module (includes two speakers) 2 $698.98 $1,397.96 SS -SLA -4L Alerting Strobe Light Adaptor 1 $95.001 $95.00 Pretirared*:; Zolents Pam P TOA Amplifier 2 $1,024.80 $2,049.60 TOA Pre -Amp 3 $58.801 $176.401 Light Indicator Splitter 3 $185.00 $555.00 Ceiling Speaker (White) 46 $i27.291 $5,855.34 Speaker Mounti I ng K I i r t $57.401 Pretirared*:; Zolents Pam P NOTES: 1. |nthe event that taxes, other than sales tax apply tothe purchase ofthis equipment, said taxes will hepaid bythe customer. 2. Quote isbased onaproperly working and installed CAD, radio sysem<$'station radioWand does not include costs for repair ur modifications ofthe CAD, radio system$\o,station radio(s). 3. Any equipment drawings included with this quote are for quoting purposes only and are not tobeused asworking drawings unless such drawings are labeled ^ingaUadun mrawings^.See attached Limited Warranty. |Equipment Total | _ Quote Discount (%) Install Supplies Fabo. Equipment Install One Year Toll Free Technical Support S, pecial Engineering Services Total Amount Manufacturer's warranties apply onall parts. First -In warranty isprovided byVVestn*tand consists ofone-year parts and labor. Warranty does not apply to damage resulting from outside agencies or extraneous circumstances. Installation labor for any other items is ninety days. This quote is based on the reasonable assumption that the fire station is prepared to accept the above listed parts and that any existing equipment involved with the fire station alarm be in good working order or that it will be prior to commencement of the First -In installation. Westnet has made reasonable attempts to verify that conditions are satisfactory such that installation may occur.However, should an occurrence arise where further parts, labor and/or engineering are required, the customer may be billed at the Purchase Order rate. Any additional parts, labor and/or engineering exceeding $250 will have prior approval, unless otherwise specified bythe customer prior tocommencement. If payment is not received by 30 dams from the date of invoice, a late charge of 1'5% per month of the unpaid balance will be charged to that particular invoice -'. ` � ` ' '' `� ^` |��-�� " ` ��'�� `` 15542 Chemical Lane - Y Ill WESTNET Huntington Beach, CA 92649 - Phone: 714-548-3500 Fax:714-901-5610 www.FirstinAlerting.com 4 To: Downey Fire Department Downey Fire Department 11111 Brookshire Avenue Downey, CA 90241 Contact: From: Zulema Perez Total Amount: $56,161.28 Quote ID: Q-06636-X2H3 Shipping Method: Ground Date: 1/28/2019 Payment Terms: Net 30 Effective To: 4/29/2019 Description: Clarifying Comments: Ship To: MENNEN= Bill To: OEM 1: Ill !Jill i lilill ''Illim so= ON= Product ID Product QTY Price Sub Total DL -STROBE -BB Dorm Light/Strobe Light Back Box - Kit I2 $34.50 $69.00 FIS -EP -32 First -In Alerting Endpoint wl 32" Monitor 1 $2,125.20 $2,125.20 FIS-EP-40 First -In Alerting Endpoint w/ 40" Monitor 2 $2,447.20 $4,894.401 MB -25B TOA Rack Mount Kit for 120W Amp 4 $37.03j $148.121 SACTXTLTG-1 Active -X -IT Lighting - single 7.5' unit 4 $454.95 $1,819.801 SDRM38V+M Dorm Remote -Flush Mount Kit also required 7 $898.25 $6,287.75 SDRMKrT-TBD Dorm Remote Mounting Kit - TBD 7 $218.25 $1,527.75 SPC28-HSL-2PS Power Module w/ Dual Mode & Dual Power Supplies 1 $2,338.53 $2,338.53 SS -AST -LF Alerting Strobe Light Fixture 2 $225.00, $410,00 SS -LSI -SC Light Strip Indicator - 5 Color 7 $151.00 $1,057.00 SS -OSA Outside Speaker Audio Module (includes one speaker) 2 $599.98 $1,199.96 SS -OSA -D Outside Speaker Audio Module (includes two speakers) 1 $698.98 $698.981 SS-SLA1411_ Alerting Strobe Light Adaptor 1 $95.00 $95.001 Speaker Mounting Kit 21 $57.40 $1,205.40 Ceiling speaker (White) 21 $127.29 $2,673.09 TOA Pre -Amp 3 $58.80 $176.40 TOA Amplifier 1 $1,024.80. $1,024.801 �p0 i9 3t ' 4 , 3 7 PM',:: omipared, byl ZuJill Poll of * NOTES: 1. |nthe event that taxes, other than sales tax apply mthe purchase ufthis equipment, said taxes will bepaid bythe customer. 2. Quote i,based unaproperly working and installed CAD, radio systmm(s)'station radio(s)and does not include costs for repair or modifications ofthe CAD, radio system(s)'orstation radio(s). 3. Any equipment drawings included with this quote are for quoting purposes only and are not tnboused asworking drawings unless such drawings are labeled "Installation Drawings". See attached Limited Warranty. Equipment Total $27�1.18 Quote Discount 15z0%1 Install Supplies $1395e2 Total Tax (muuo"� � � ��soz�� | �Station Equipment Install — ' $24,360.00 ' 'One Year ��F�elec��o Support � $�uo�o | � Project Coordination $1,850u0 Special �nomzcnn~ Services �-,__ $1,250.00u Total Amount $56,161.28 Manufacturer's warranties apply on all partsFirst-In warranty is provided by Westnet and consistufone-year parts and labor. Warranty does not apply to damage resulting from outside agencies or extraneous circumstances. Installation labor for any other items is ninety days. This quote is based on the reasonable assumption that the fire station is prepared to accept the above listed parts and that any existing equipment involved with the fire station alarm be in good working order or that it will be prior to commencement of the First -in installation. Westnet has made reasonable attempts to verify that conditions are satisfactory such that installation may occur.However, should an occurrence arise where further parts, labor and/or engineering are required, the customer may be billed at the Purchase Order rate. Any additional parts, labor and/or engineering exceeding $250 will have prior approval, unless otherwise specified bythe customer prior tucommencement. If payment is not received by 30 days from the date ofinvoice, a late charge of 7,5% per month of the unpaid balance will be charged to that particular invoice. 11*2010:3.�^`'�/ .,/�' (�~��'`� ''�� '� `�```�� .!��.'� ��f�'��.��;.�� .�� ' �� =�- .� '� � . ^ 15542 Chemical Lane WESTNET Huntington Beach, CA 92649 Phone: 714-548-3500 Fax:714-901-5610 www.FirstinAlerting.com Ail VV To: Downey Fire Department Downey Fire Department 11111 Brookshire Avenue Downey, CA 90241 Contact: 11111 !�plllljp� M= FIT-TNW41117-T771111 =-- Total Amount: $68,740.55 Quote ID: Q-06637-SOJ4 Shipping Method: Ground Date: 1/28/2019 Payment Terms: Net 30 Effective To: 4/29/2019 Description: Clarifying Comments: Ship To: Bill To; III Men 11�1! ;I gill Product ID Product QT Y Pricel Sub Total DL -STROBE -BB Dorm Light/Strobe Light Back Box - Kit I 2 $34.50 $69.00 FIS -EP -32 First -In Alerting Endpoint w/ 32" Monitor 1 $2 125.20 $2,125.20 FIS -EP -40 First -In Alerting Endpoint w/ 40" Monitor 2 $2:447.201 $4,894.40 MB -25B TOA Rack Mount Kit for 120W Amp - ------ 4 $37.03 $148.12 SACTXTLTG-1 Active -X -IT Lighting - single 7.5' unit 9 $454.95 $4,094.55 SDRM38V-FM Dorm Remote -Flush Mount Kit also required 7 $898.25 $6,287.751 SDRMKrT-TBD Donn Remote mounting Kit - TBD 7 $218.25 $1,527.75 SPC28-HS-1PS Power Module w/ Hub & Spoke Controller & Single Power Supply 11 $2,156.13 $2,156.131 1SPC28-HSL-1K2FS Power Module w/ Dual Mode, UPS & Dual Power Supplies 1 $3,194.38 $3,194.38 SS -AST -LF Alerting Strobe Light Fixture 2 $225.001 $450.00 SS -LSI -5C Light Strip Indicator - 5 Color 81 $151.001 $1,208.00 SS -OSA Outside Speaker Audio Module (includes one speaker) 41 $599.981 $2,399.92 SS -OSA -D Outside Speaker Audio Module (includes two speakers) 11 $698.981 $698.98' SS -SLA -4L Alerting Strobe Light Adaptor 1 $95.001 $95.00, TOA Amplifier 1 $1,024.801 $1,024.801! TOA Pre -Amp 3 $58.50 $175.% Ceiling Speaker (White) 241 $127.29 $3,054.961i Speaker Mounting Kit 24 $57.40 $1,377.601i Onep#ed by. zu'tol Perez NOTES: 1. mthe event that taxes, other than sales tax apply »othe purchase ofthis equipment, said taxes will bepaid bythe customer. 2. Quote isbased unaproperly working and installed CAD, radio ,yst*m(s)'station ,adin(s)and does not include costs for repair or modifications ofthe CAD, radio symmm(s)'orstation radio,->. 3. Any equipment drawings included with this quote are for quoting purposes only and are not tnbeused asworking drawings unless such drawings are labeled "Installation orawings'See attached Limited Warranty. Equipment Total $34,98 2.04 Quote Discount - ( �o % Install Supplies $1,859.64i |Total Tax (s].00m%) $3,159.44 Station Equipment Install $29,400.00 One Year Toll Free Technical ooppvrt ¢1'486.74 Project Coordination $1,850.00 Special Engineering Services $z'uso.on Total Amount $68,740.55 Manufacturer's warranties apply on all parts. First -In warranty is provided by Westnet and consists of one-year parts and labor. Warranty does not apply to damage resulting from outside agencies or extraneous circumstances. Installation labor for any other items is ninety days. This quote is based on the reasonable assumption that the fire station is prepared to accept the above listed parts and that any existing equipment involved with the fire station alarm be in good working order or that it will be prior to commencement of the First -In installation. Westnet has made reasonable attempts to verify that conditions are satisfactory such that installation may occur.However, should an occurrence arise where further parts, labor and/or engineering are required, the customer may be billed at the Purchase Order rate. Any additional parts, labor and/or engineering exceeding $250 will have prior approval, unless otherwise specified bythe customer prior tocommencement. if payment is not received by 30 days from the date of invoice, a late charge of 1.5% per month of the unpaid balance will be charged to that particular invoice. 15542 Chemical Lane WESTNET Huntington Beach, CA 92649 Phone: 714-548-3500 Fax:714-901-5610 www.FirstinAlerting.com Fire Station *4 Flirst-In Alerting System To: Downey Fire Department From: Zulema Perez Downey Fire Department 11111 Brookshire Avenue Downey, CA 90241 Contact: Total Amount: $57,134.59 Quote ID: Q-06638-X5Q3 Shipping Method: Ground Date: 1/28/2019 Payment Terms: Net 30 Effective To: 4/29/2019 Description: Clarifying Comments: Ship To: Bill To: Product ID Product QTY Price Sub Total FIS -EP -32 First -In Alerting Endpoint w/ 32" Monitor 1 $2,125.20 $2,125.20 FIS -EP -40 First -In Alerting Endpoint w/ 40" Monitor 2 $2,447.20 $4,894.40 MEi TOA Rack Mount Kit for 120W Amp 4- $37.03 $148.12 SACTXTLTG-1 Active -X -IT Lighting - single 7.5' unit 4 $454.95 $1,819.80 SDRM38V-FM Dorm Remote -Flush Mount Kit also required 7 $898.25 $6,287.75 SDRMKIT-TBD Dorm Remote Mounting Kit - TBD 7 $218.25 $1,527.75 SPC28-HSL-2PS Power Module w/ Dual Mode & Dual Power Supplies 1 $2,338.53 $2,338.53 Light Strip Indicator - 5 Color 7 $151.00 $1,057.00 �SS_LSI_5C SS -OSA Outside Speaker Audio Module (includes one speaker) 2 $599.98 $1,199.96 SS -OSA -D Outside Speaker Audio Module (includes two speakers) 1 $698.98 $698.98 TOA Amplifier 1 $1,024.80 $1,024.80 TOA Pre -Amp 3 $58.80 $176.40 Ceiling Speaker (White) 26 $127.29 $3,309.54 Speaker Mounting Kit 26 $57.40 $1,492.40 ***94�Sl M : � � : '�:� 1, 10 'bred bV�.IuloMalpl : � � i: : � ; � : � 1'': 0, : :1 �:, * �r , Mo � l � � : AS* r��12' NOTES: 1. mthe event that taxes, other than sales tax apply »othe purchase ofthis equipment, said taxes will bepaid bythe customer. 2. Quote isbased onaproperly working and installed CAD, radio system(s), station radioWand does not include costs for repair or modifications ufthe CAD, radio sysemh\orstation radio(s). 3. Any equipment drawings included with this quote are for quoting purposes only and are not mbeused asworking drawings unless such drawings are labeled "Installation mrawings^See attached Limited Warranty. Equipment Total | $28,100.63 ) - Quote Discount 15.00% Install Supplies $1,242u1 |Total Tax (muoUn) $2,512.76 |Station Equipment Install $zsmozm ||One Yearn—d|Fre Technical—s—"o-po-�' -' ---*'_r—n. zm Project Coordination *1,850z0 [— '— Special Engineering Services $1,25z0 Total Amount $57,134.59 Manufacture' warranties apply onall parts. First -in wannntyisprovdedbyVVestnetandcnnsist ufone-year parts and labor. Warranty does not apply to damage resulting from outside agencies or extraneous circumstances. Installation labor for any other items is ninety days. This quote is based on the reasonable assumption that the fire station is prepared to accept the above listed parts and that any existing equipment involved with the fire station alarm be in good working order or that it will be prior to commencement of the First -In installation. Westnet has made reasonable attempts to verify that conditions are satisfactory such that installation may occur.However, should an occurrence arise where further parts, labor and/or engineering are required, the customer may be billed at the Purchase Order rate. Any additional parts, labor and/or engineering exceeding $250 will have prior approval, unless otherwise specified bythe customer prior tocommencement. If payment is not received by 30 days from the date of invoice, a late charge of I -S% per month of the unpaid balance will be charged to that particular invoice. 15542 Chemical Lane T Vp WE5rNEr Huntington Beach, CA 92649 -Y Phone: 714-548-3500 Fax: 714-901-5610 www.FirstinAlerting.com Quote: Downey Temporary Fire Station First -In Alerting System To: Downey Fire Department Downey Fire Department 11111 Brookshire Avenue Downey, CA 90241 Contact: Total Amount: $57,691.73 Shipping Method: Ground Payment Terms: Net 30 Description: Clarifying Comments: Pill rly .0 I)Prai lc From: Zulema Perez Quote ID: Q-06639-V8Z5 Date: 1/28/2019 Effective To: 4/29/2019 Product ID Product QTY Pricel Sub Total FIN-Eth-TIO Ethernet Data Activated First -In Type 10 MCU 1 $9,495.951 $9,495.95 FIS -EP -40 First -In Alerting Endpoint w/ 40" Monitor 1 $2,447.201 $2,447.20 ............ FRMKit-Dual MCU and Radio Rack Mount Kit 1 $193.951 $193.95 MB -25B TOA Rack Mount Kit for 120W Amp 4 $37.031 $148.12 SACTXTLTG-1 Active -X -IT Lighting - single 7.5' unit 4 $454.95 $1,819.80 SCR26-24VC5 Control Remote (each controls up to 8 functions) 1 $1,175.951 $1,175.95 SDRM38V-SM Dorm Remote (surface mount) 9 $938.451 $8,446.05 SDRMKrT'-TBD Dorm Remote Mounting Kit - TBD 9 $218.25 $1,964.25 SPC28-HSL-IK2PS Power Module w/ Dual Mode, UPS & Dual Power Supplies 1 $3,194.38 $3,194.38 SS -LSI -5C Light Strip Indicator - 5 Color 5 $151.00 $755.00 SS -OSA -D Outside Speaker Audio Module (includes two speakers) 1 $698.98 $698.98 SS -TIM -01 Telephone Interface Module 1 $1,199.95 $1,199.95 Ceiling Speaker (White) 13 $127.29 $1,654.77 Speaker Mounting Kit 1 $57.40 $57.40 TOA Pre -Amp 3 $58.80 $176.40 TOA Amplifier 1 $1,024.80 $1,024.80 prepared by Zu1 P NOTES: 1 . mthe event that taxes, other than sales tax apply tuthe purchase ofthis equipment, said taxes will bepaid bythe customer. 2. Quote isbased onaproperly working and installed CAD, radio system(s)'station radio(s)and does not include costs for repair or modifications ofthe CAD, radio system(s)'orstation radio(s). 3. Any equipment drawings included with this quote are for quoting purposes only and are not tobeused asworking drawings unless such drawings are labeled "Installation Drawings". See attached Limited Warranty. |Equipment Total Quote miscount (%) 15.00% Install Supplies | $1,449.06 --—'— Total Tax (1ouo ~0 $3,073.41 |Station Equipment Install $19,32 0.00 iOne Year Toll Free Technical Support $1,**.75 Project Coordination *z'oso.ou Special Eng/neering Services $1,250.00 Total Amount $57,691.73 Manufacturer's warranties apply onall parts. First -in warranty isprovided byVVesnetand consists ufone-year parts and labor. Warranty does not apply to damage resulting from outside agencies or extraneous circumstances. Installation labor for any other items is ninety days. This quote is based on the reasonable assumption that the fire station is prepared to accept the above listed parts and that any existing equipment involved with the fire station alarm be in good working order or that it will be prior to commencement of the First -in installation. Westnet has made reasonable attempts to verify that conditions are satisfactory such that installation may occur.However, should an occurrence arise where further parts, labor and/or engineering are required, the customer may be billed at the Purchase Order rate. Any additional parts, labor and/or engineering exceeding $250 will have prior approval, unless otherwise specified bythe customer prior tocommencement. CITY OF DOWNEY Request for Proposal for Downey Fire Department Station Alerting System January 28, 2019 -1 OEM$ 2114 M= I im I` [ 4, FE C' A I a, I When the constant fight is against the clock, timing is everything. When the difference between life and death comes down to a matter of seconds, you need all the help you can get - you are performing tasks during the critical golden hour. When the difference may be between a knock down or a flashover, time is either your friend or your foe. Whether the call is a medical emergency or a structure fire, how quickly you arrive on scene can determine your success. This ongoing battle hasn't changed since the fire service was first formed in earlyAmerica. However, the way in which you respond to these emergencies has changed - it has improved your ability to make a save. The tools that you use have also changed. Horse-drawn steamers have become powerful pumpers and aerials. Manual jacks have become hydraulic cutting tools and spreaders. Bucket brigades have been replaced by large diameter hose lines and master streams. Firefighting is steeped in a proud and honorable tradition and has pro- gressed in a manner that has revolutionized the way it performs. Caught between tradition versus technology, firefighters are doers - they get the job done and will use any tool or advan- tage they canto make it happen. The equipment you reach for on scene is essential in helping you make the save and fight the fire, yet the wheels would not roll out of the house if you didn't get the call in the station - the alert from dispatch is fundamental to your response. Your size up begins as soon as you get the information from dispatch and the way in which you receive this information can make all of the difference. Information is power -it arms you with the details you need to prepare for what you and your crew might face. eightThere are r+ ,. our logo and they are a creed to the men and women who , .pstem- 0011r,NgO,A94 , r r , r ! , , p tir w.F l.. 11 J" �r DISPATCHdi NOTIRCA71ON SYSTEMS 11:11 1; F 2cmi () AIRPORT ALERTING SYSTEMS "Mm I I M 1"" 1i, I V Y. +Mu I.. N• VI a+ FIRST -IMF FIRE STA77ON ALERTiNG SYSTEMS Current recommendations of response time standards indicate optimal response at one -minute turnout time and four -minute response time. Recent reports suggest that "barely over a third of departments nationwide meet national standards for response time." Given the diverse range of operations that fire/rescue departments must perform, the environment and scenes have forever changed. "In the 1970's, scientists at the National Institute of Standards and Technology found that at that time, people had about 17 minutes to escape before being overcome by heat and smoke. Today, the estimate is three minutes." Bill Dedman. Deadly Delays: The Decline Of Fire Response, Boston Globe. Westnet®, Inc. understands the critical nature of responding to the scene of an emergency in the quickest time possible. The First -In Fire Station Alerting System uses cutting edge technology and is specifically designed to reduce response time. "For years, the conventional wisdom was that help must come within 10 minutes (for cardiac patients). But new findings from the Mayo Clinic show that lives actually are saved or lost within six minutes." Robert Davis. Six Minutes To Live Or Die, From USA TODAY, a division of Gannett Co., Inc. REDUCED RESPONSE TIME IS CRITICAL TO SUCCESSFUL EXECUTION OF EVERY EMEROENCY SERVICE Y0U PERFORM, O "Heart attacks continue to be the leading cause of death for on -duty firefighters", according to U.S. Fire Administration reports. The NFPA states that "heart attacks due to stress and overexertion are the leading cause of fatal injury and usually account for close to half of total deaths." Rita F. Fahy and Paul R. LeBlanc, Firefighter Fatalities In The United States, NFPA Journal. While the rigors of fighting fires, victim extrication, swift water and structural collapse rescues are for the most part obvious, the stress of receiving alerts in the fire station is not so apparent. Year after year of shocking alarms, bright lights and constant sleep deprivation from night calls takes its toll on the human body. "Few realize that from the time the alarm sounds In the station until the call clears [and the dispatch is completed], heart rates soar to astonishing levels that may be sustained for more than an hour. "Studies show that within 15 seconds after an alarm sounds, heart rates soar 61 beats per minute on average. While resting, our heart beats about 60 to 70 times each minute. Therefore, the heart rate nearly doubles within 15 seconds of an alarm." Garrett Law. Hearts A Fire. Kinder Alarm Systems & Physical Conditions May Defuse The Heart Attack Bomb Among Firefighters, Fire Rescue Magazine. There is a difference between being awakened for a call and being scared to death. As the leader in fire station alerting, Westnet, Inc. has proven that technology can make a significant improvement in the quality of life for fire personnel and the public they serve. Westnet's First -In Fire Station Alerting System is the first turnkey solution engineered for firefighters to reduce response time and fire- fighter stress. First-In's patented technology uses Cardiac Kind ramped tones and a human voice pre -announcement to awaken fire- fighters. First -In Knight Vision@ Lighting provides low intensity red light to illuminate dormitories and exit corridors, reducing the cardiac and optical stress during night calls. LOUD TONES ARE NO LONGER NEEDED TO ,ALERT EIRE AND EMS CREWS. Westnet's First -In Fire Station Alerting System utilizes a series of remote alerting modules placed strategically throughout the fire station to notify fire and EMS personnel of an emergency call in the quickest, safest and most advanced means possible. The modular design of the First -In Fire Station Alerting System provides public safety agencies affordable equip- ment options, which range from basic alerting functions to maximum alerting capability and full control of the fire station. The First -In Fire Station Alerting System provides your department with a wide variety of customized alerting methods, design and expansion capa- bilities, service software, unmatched reliability and unsurpassed technol- ogy. Just as each fire department has its own demands, each fire station may have needs unique to the challenges its crews face on a daily basis (i,e. aviation crash rescue stations). The flexibility of the First -In System allows your department to design an alerting system that addresses these distinct needs. Throughout the following pages, you will see an array of First -in Smart Station® alerting modules specifically designed to reduce response time and minimize firefighter stress levels. LUY49 n t r The First -In Master Control Unit (MCU) is the heart of the First -In Fire Station Alerting System. Although the final design of each station may vary, all First -In' Systems begin with and require the MCU. The MCU receives all alerts sent from the dispatch center. Upon activation from dispatch, the MCU sends a pre- announcement throughout the station, notifying emergency personnel of the assigned company, the nature of the call and the tiered response level required. The MCU can also be equipped with the First -In Automated Voice DispatchTM (HAVD) option, which is a fully automated text -to -speech function that auto- matically announces units assigned to the call, nature of the emergency, the incident address and any additional call information. The MCU communicates the pre -announcement and dispatch information through the First -In Smart Station alerting modules in this catalog, producing both an audible and visual notification of the alert. For stations which do not utilize Smart Station alerting modules, the MCU activates the station's existing lights and public address systems. The MCU has several ways in which it can be activated. All methods can be used as a primary means of activation or a back-up method, providing many layers of redundancy. MOUNTINGMCU ; Space in fire stations can be difficult to come by. The MCU does not require large amounts of rack space and can be mounted in a small cabinet or in a rack if desired. MCU PRE -ANNOUNCEMENT As soon as the dispatcher learns the nature of the call, he or she alerts the MCU in the station. Conveying the assigned units, nature of the emergency, response level and geographical identifier provides enough information to allow crews to instantly begin responding, reducing turnout and company response times. For example, a pre -announcement of "Engine 3, Cardiac Arrest, Delta Response, Box Number 1524" designates a medical aid call. While the crews prepare to leave the station, the dispatcher continues collecting additional incident information. This information can be displayed on the First -In visual alerting modules located throughout the fire station, and a printout can be sent station printer to provide all details necessary for the responding company (e.g., incident address, units on the call, call type and other incident information). During most calls, this feature reduces the need to communicate with the dispatcher, which eliminates redundant dispatch infor- mation and clears the dispatch channel. THE EFCU PRE -ANNOUNCEMENT FE4 TUBE IS CRUCIAL IN E UCI RESPONSE TIME. PRE- ANNOUNCEMEAff AND STRESS REDUC17ON Deafening bells used to alert firefighters are no longer needed to signal an emergency call. The MCU uses Card which precede the pre -announcement. The tones and the pre -announcement are automatically adjusted in volur, and nighttime. In the morning, the MCU tone and pre -announcement audio levels increase, as ambient noise f, higher during the day. In the evening, when station noise is quieter, the MCU automatically decreases its volud result is that the MCU awakens firefighters without the extreme stress that startling or ear piercing tones can 'pi �, �,��7113ACK-UP ALERT r µ The First -In Video Messenger provides a visual dispatch of the call on a station television. The First -In Video Messenger can be used and located anywhere a television exists in the station. For fire departments using IP network alerting from Computer Aided Dispatch (CAD), the Video Messenger can display which apparatus is needed, the type of call (medical aid, structure fire, etc.), the address or location of the incident and other relevant information. For fire departments not using IP alerting, the Video Messenger will notify the crew of an incoming alert. VNw filessenow Fientures • Immediately displays call information on the television a �:; • Unit assignment, incident type and address Information can be displayed • One Video Messenger is needed for each television • An unlimited number of Video Messengers can be used TURNOUT ' IMI JZ TM The First -In Turnout Timer provides a visual readout of the time elapsed since the call was received at the fire station. The First -In Turnout Timer is used to assist firefighters in meeting the department's response time goals and equips them with the information they need to continue working towards decreasing turnout times and getting out of the station quickly. Thmout firmer Features • Timing begins when the fire station receives the alert from dispatch • Assists in monitoring the status of meeting NFPA 1710 & 1720 • Resets at the end of the alert sequence ;u, • Available in small, medium and large sizes P"fl The Dorm Remote® awakens first responders with low, ramping tones, a soft human voice pre -announcement and Knight Vision Lighting, which pro- vides a red glow of light distributed around the room. From the front panel of each Dorm Remote located in the dormitory, the crew member selects his or her apparatus assignment. For example, a paramedic would pro- gram "paramedic" into his or her Dorm Remote when they get on shift. Any alarm that comes in for a paramedic activates all "paramedic" Dorm Remotes. Dorm Remotes programmed for truck, engine or other compa- nies will not activate. This feature allows firefighters not needed on calls to continue sleeping and reduces the common sleep deprivation experienced by firefighters awakened for calls to which they need not respond. Each Dorm Remote automatically resets in the morning at a time desig- nated by the fire department to an "All Zones" mode. This mode announces all calls until the firefighter sets the Dorm Remote to his or her company and disables all other zones. Automatically returning the Dorm Remote to an "All Zones" mode prevents missed calls in the event a firefighter forgets to program in his or her specific company before going to sleep. Dorm Remote • Reduces chronic sleep deprivation by alerting '! only crews needed on call p • Ramped, Cardiac Kind tones • Ramped, Knight Vision red lighting • Programmable from front panel at each bed'' "Sleep deprivation is linked with increased errors in tasks requir- ing alertness, vigilance and quick decision-making." IAFC. The Effects of Sleep Deprivation on Fire Fighters and EMS Responders. Recovery from night calls and sleep deprivation is something you take home with you after each shift - it has its consequences. Sleep deprivation is a serious problem in the fire service that the Dorm Remotes help alleviate. COMMONLY LOCATED IN: 77 Individualfcommon' bunk rooms, dormitories and offices. Located next to each bed, the Dorm Remote can either be flush or surface mounted. The Dorm Remote Knight Vision Lighting module can be mounted on the Dorm Remote Unit or in M t1G..F S", Satellight Controllers and Satellights are mounted overhead in the ceiling. Each company is assigned a specific color determined by the fire department. Engine Company E Truck Company Hazmat or Specialty Unit Paramedics BLUE Battalion Chief WHrrE All Units ALL COLORS GOW,,a/,ONI_Y I.00ATF-1] IN* kitchens and common areas where alert audio Is requited. FIRST -IN Ii ," First -in Smart Station Zoning is the concept of alerting areas of a fire sta- ?' tion by company. Each company in the station is assigned a color associat "' ed with the rescue services it performs. For example, the truck company may be assigned the color yellow. When a truck company call comes in Satellight Controllers emit the color yellow to indicate that the truck compa- ny is required on the call. The same is true for the remaining companies, r' such as the engine company with the color red, medics with the color blue, !J etc. Zoning is particularly helpful in stations with multiple companies. SATE.I.I.IGHT CONTROLLEMOE, SATE.1.1-IGHTO D The First -In Satellight Controllers@ and Satellights® are installed throughout the fire station to perform the dual purpose of providing the alerting audio and visual notification of the call. When the station is alerted, the Satellight Controller verbalizes both the pre -announce- ment and dispatch audio. In addition, the Satellight Controller acti- vates a company -specific colored light indicator. For example, when an alert comes in for paramedics, the Satellight Controller pre - announces "Medic Response" and the blue light indicator activates, visually signaling a Medic Response. With a simple glance at the Satellight Controller company indication lights, the crew knows imme- diately who is needed on the call. The necessary companies can begin responding instantly, reducing turnout time and overall response time. An additional feature of Satellight Controllers & Satellights is Knight Vision Lighting. Firefighters were traditionally awakened with harsh, white lights when a night alarm sounds. Knight Vision Lighting provides a low intensity red glow, which gradually becomes brighter during the alarm sequence. Rather than waiting for their eyes to adjust to the bright lights, or risk injury from an inability to see clearly, Knight Vision Lighting allows sleepy firefighters to safely maneuver through the sta- tion and into the apparatus bays while preserving their night vision. The Satellight Controllers and the Satellights function both as fire sta- tion alerting and public address speakers. Existing public address speakers can remain in place as a backup source of dispatch audio, or can be completely removed from the station. Satellight Controller & Satellight Features ..A w e Colored Light Indicators for quick response e Provides all dispatch and paging audio e Ramped, Knight Vision red lighting e Reduces optical stress during night alarms WITH A QUICK GLANCEAT THE SATELLIGHT CONTROLLER, THE CREW KNOWS IMMEDIATELY WIIC IS NEEDED ON THE CALL, A A I.ER""I"IN The First -In Messengers visually display the alert information on Messenger alerting modules installed throughout the fire station. In addition to indicating the company assigned to the call, Messengers relay critical incident information, such as response level, address, hazardous materials data, medical conditions, high- way detours or hydrant status. U Messenger Features ALERTING ST (1 I®T11 Apparatus bays, dayrooms,. , conference and training rooms, fitness rooms, hall- ways and egress areas The First -In Alerting Strobe provides a visual notification of an incoming alert. Two or four light units are installed within a room and flash when a call is received from dispatch. Simultaneously, the First -In Satellight Controllers will broadcastthe dispatch audio and display what unit is needed on the call through the use of the colored light indicators. The First -In Alerting Strobe helps insure that emergency personnel are alerted even when conditions are not optimal. This is especially beneficial in situations where per- e Provides instant call information a Good in high -noise areas *Available in Single Line, Four Line or Jumbo sizes for apparatus bays { ALERTING ST (1 I®T11 Apparatus bays, dayrooms,. , conference and training rooms, fitness rooms, hall- ways and egress areas The First -In Alerting Strobe provides a visual notification of an incoming alert. Two or four light units are installed within a room and flash when a call is received from dispatch. Simultaneously, the First -In Satellight Controllers will broadcastthe dispatch audio and display what unit is needed on the call through the use of the colored light indicators. The First -In Alerting Strobe helps insure that emergency personnel are alerted even when conditions are not optimal. This is especially beneficial in situations where per- 1aA Ims 1'"" R I N G" Mi 0 13 U I ii i .'i7 i� Y AMM" AUDIO 1 Ic : .()GYTM Each fire station is unique. Fire station acoustics not only vary from station to station, but hour to hour. Factors such as environmental noise, building construction, i" room size and the number of occupants play a role in the ability to clearly hear a dispatch. Westnet, Inc. engineers invented First -In Dynamic Audio Technology to accommodate fluctuating audio levels y within the firehouse. When a call comes in, Smart Station alerting modules utilizing this ground -breaking technology measure room audio levels and automatical ly adjust their speaker volume so dispatch transmissions can clearly be heard. !I'd The First -In Outside Satellight Controller provides alerting audio for outside areas. The Outside Satellight Controller consists of two devices, a weather resistant outside speaker and the intelligent controller, which is mounted indoors. The Outside Satellight Controller can be programmed to automati- cally lower its volume or shut off at night. Apparatus bays. tbo.0 add back apparatus bay aprons, back yards and work areas r , I • II:I TM °" � Cult anis biematic area of fire station audio is the apparatus bay. Westnet's highly successful solution to this problem is the First -In High Power Amplifier. Westnet's Dynamic Audio Technology alleviates the problem of misse6calls due to inaudible dispatch transmissions in high -noise envi- ronments, such as stations located at airports, military bases and industrial areas. When station noise levels are high, the NPA automatically increases its speaker volume. Similarly, when station noise levels are low, the HPA softens its speaker volume, allowing personnel to comfortably hear the alert and dis- patch audio. �',7777_7-777 77 ICOORTm As o''Iluai cotnp4'nt tb tahs tjtla er lifr, mend ire departments to Apparatus Bay Compa'riy'indio r to provide a visual notification of ompanies needed on a call. Using the same color scheme as the ight Controllers, the Company Indicator notifies the crew of the appara- ;signment with just a glance at the large lights. Notification Doorbell, an Alert System Test Switch, an Emergency Switch, a Monitor Switch, a Speaker Switch and a Stove Reset Switch. When the Local Activation Units are activated, Smart Station alerting modules send an audio notification that is heard throughout the sta- tion via the Satellights, Dorm Remotes and HPAs. Additionally, a visual notification can be displayed on Dorm Remotes and Messengers. All messages can be customized to fire department specifications. as 9 The Ack6ow1,edgment ' Ih h sends o,signal back to 4180atch confirming that the alert was received and the assigned crews are responding. The Acknowledgment Switch is commonly located in apparatus bays, where crews press it while on the way out of the fire station. a IN The Monitorehltch ,o! the' , station crew to Monitor ail" Cadld traffic through the Smart Statlon audio units, such as Satellight Controllers, Satellights, Dorm Remotes and HPAs. If the crew does not wish to hear the radio traffic, they can simply turn the Monitor Switch to "off" and then they will only receive the calls for that station. C Do When a visitor activate t o , the announcement " t p tom, sonnel, there is a vii front door" ls,oeard,10,arl the audio alert, s; loual alett'vlo the Satel#ig 'ts, Dorm Remotes.ond Messengers occurs. if there are multiple Doorbells, the system will announce and display at which door the visitor is located. fng etoauies, Additionally, all Satellights; Dorm Remotes, Messengers and Company Indicators illuminate and visually display a "System Test" message. 0 thealt "" dsah personnel, there is an,frlee emergency,, all person - dei report" nobles the station crew at as in -station emergency. When the ESS Is pressed, all Smart Station audio and visual Indicators (i.e. Satellights, Dorm Remotes, and HPAs) are activated and display "In - House Emergency". The system can be programmed to automati- cally notify dispatch of the incident. The Emergency Alert Switch is 0 rooms and adminlstiative 6ffi Indicators:: on the SaWllghts` can vate during an alert, so that ern sonnei know when an alert is rece is going on the call. The Speaker I used to control outdoor speakers maintain good relations with nei cent to the fire station. CONTROL RE -MI a T i®0 I M� - The First -In Silencer automatically mutes infrared -controlled entertain- ment devices (i.e. televisions and stereos) during an alarm sequence, allowing for quiet and clear audio recognition of the incoming dispatch. 4. The Silencer is frequently used in high -noise areas, such as fitness rooms, dayrooms, dining rooms and kitchens. Once the alert is com- plete, the Silencer automatically restores the stereo and television equipment back to their prior audio settings. The Silencer can be used in conjunction with the Video Messenger. The First -In Control Remote is used to perform a wide variety of tasks through- out the fire station by using relays to interface other station systems into the alerting system. The Control Remote is commonly used as a safety tool to auto- matically turn off stoves and barbeques, thus reducing the risk of fire when crews rush out on a call. Control Remotes are capable of sensing unsafe con- ditions within the fire station and can report these situations to fire personnel, the dispatch center and Westnet's C3 Center. For fire stations not implement- ing Smart Station audio and lighting modules, the Control Remote is used to activate a station's existing lighting and public address systems. I I-LEPHO I. I I I®RFACI® Mo I UI_I®T- the First -In Telephone Interface Module (TIM) is used for paging person- iel within the fire station. The TIM eliminates the need for a traditional public address system by integrating the fire station telephone system nto the First -In Alerting System. Intercom paging is heard throughout the station through the Smart Station audio units, such as Satellight Controllers, Dorm Remotes, HPAs and outside speakers. I N G, A Irm 13 t j I Em 1a0th E R M 0 13t11.E"I The First -In Smart Station Power Module provides the necessary power to all First -In Smart Station alerting modules. Power Modules are located throughout the station, providing distributed power for the alerting system. These intelligent Power Modules are capable of sensing a loss of power. Once a loss or interrup- tion of power is sensed, the alerting system notifies the station crew. The Power Modules can be programmed to notify dispatch, as well as Westnet's C3 Center. All Power Modules come equipped with an external on-line, uninterruptible power supply (UPS). CABLE 131 -ANT All First -In Smart Station Systems include a First -In Cable Plant, which is a pre -fabricated Ethernet LAN Cabling System. Each low voltage cable system has been inspected and tested by Westnet, Inc. The First -In Smart Station alerting modules com- municate with each other utilizing Ethernet LAN cabling throughout the entire system. The First -In Cable Plant allows for ease of installation, expandability, multiple configuration options and quick troubleshooting. The First -In Radio Isolation Unit is used to protect the MCU from damage occurring from unforeseen electrical transients and light ning strikes. The Radio Isolation Unit is located between the MCI and the fire station radio. If the radio antenna receives a light- ning strike, the Radio Isolation Unit filters damaging electrical surges, minimizing or preventing harm to the MCU. Multiple radios can be connected to the Radio Isolation Unit. DATA A LIQ E. SUI GI®PROTE-CITOR Westnet, Inc. utilizes a Data Line Surge Protector to protect the alerti system from data line surges. All First -In Fire Station Alerting Systems include a minimum of one Uninterruptible Power Supply (UPS). The UPS provides continuous power in the event of power loss to the fire station, allowing alarm sequences to continue to be received. The UPS also provides line fil- tering, protecting alerting equipment from power surges or spikes. 1 1 1^ m vmn now A MI P, 1 E A THIS FLOOR PLAN DEPICTS HOW FIRST -IN FIRE STATION EERTIN ALERTING' EOUtP1�ENT CAN RE PLACED THROUGHOUT A FIRE FIRST -IN FIRE STATION R., . ,............ ...... ........ STATION. FIRST -INS R DESIGNALL S THE CUS- LEGEND TOMER TO IMPLEMENT ALERTING SYSTEM TAILORED T MEET THE UNIQUE NEEDS OF EACH FIRE STATION. 'MCU; Master Control Unit - ;PAG 1 Station Paging Module - -! Control Remote vv Radio Isolation Unit C A P T 4S� g OFF rs E=— _. Power Module & UPS LOBBY , Aux ; Auxilliary Module � � 3.2 0 1 1 AREA" --1 2 4 4 1 Sc 1 Satellight Controller Ii,U s 1 Satellight L HALL d _ { Sc _j 2 0 3 i', Ai; Smart Station Amplifier a PAS PA Speaker PASL PA Speaker with Lights - rsas EXERCISE ROOM = srnoae Alert System Strobe Controller U200''� - FSAS Strobe Light DR Dorm Remote DL Dorm Light HALL SIL Silencer m.„„..„ 2 0 8 - VSs Video Messenger I BAY Apparatus Bay Satellight Indicator _ KITCHEN HPA High -Power Paging Amplifier & Speaker - �'` f ^—t-Q-� i High -Power Paging Amplifier & Dual Speakers _ ! en✓ _ bdh MSS Single Line Messenger - - DINING ! DAYR40M MSS Jumbo Messenger �OSCj Outside Satellight Controller - t( os sC Outside Speaker - IN CONJUNCTION WITH ,o_, A-xT Active -X -IT Lighting -- KL Knight Light - 9e Doorbell jj Emergency Switch rsvvrrrrrrrdrrrrrsc�rrserrlfrirrGis>F OSC_ T - SW Speaker Switch rale. MN Radio Monitor SwitchPATIO - AS Acknowledgment Switch EST T, INC. O CLOSELY WITH ACI - ?s Test Switch TT, ELECTRICAL ENGINEERS AND FIRE - cI i Company Indicator DEPARTMENT COMMAND STAFF TO DESIGN Turnout Timer SYSTEM FOR EA CH FIRE STATION. www. First InAlerting.com `Vk 1 Y N 1C q'C FOR THOSE DEPARTMENTS UTILIZING EXISTING STATION PUBLIC ADDRESS SYSTEMS, THE FIRST -N "CORE PACKAGE" WILL CONSIST OFA MASTER CONTROL UNIT, CONTROL RiMOTE, RADIO ISOLATION UNIT, DATA LINE SURGE PROTECTOR AND A UPS. THESE ALERTING MODULES CAN BE INTEGRATED WITH YOUR CURRENT STATION LIGHTS AND PUBLIC ADDRESS SYSTEM. N A L L Z,i' I , jk K� I itn -- I STORAG To 7�-! M F. D I C AL S 1 4 '0 R A G E I =01- HOSE STORAGE -6 p �lkl AVP ARA' US BAY 1= � 09 STORAGE Tr , I A Y 19 7, HALLFCCtimj OR 1 sc OR BATH DORM sc UTIL I_SC_. DORM L 6 A T li H_A k %361,1 B A 14'4 DORM A LL[3.1 „4 sc STUDY u DORM WHIMNUM" IT ALL BEGM11134' If there is one vital element in the life of an emergency, it is the point at In order to alert the first responders of an emergency in the fastest which a call is received at the dispatch center. In what could be the way possible, both the dispatch center and the fire station must be worst possible moment in a person's life, they reach for a phone and equipped with technology that allows for rapid transfer of the call dial 911. Everything they need to save themselves or their loved ones depends on the actions of the emergency dispatcher, who puts into motion a series of events that sends the much needed help. The criti- cal ribcal incident information they collect allows EMS and fire crews to begin taking the actions required for rescue and response. That calming influ ence on the other end of a desperate phone call is the voice of an unseen hero, the hero that is part of a team that works to save bves and property. In essence, dispatch is where it all begins. AUTOMATIC CAll INTERFACE Using a two-tone system on a multiple station call can easily delay the information. Westnet, Inc. has designed a suite of products used in dispatch centers to assist communications managers in meeting their operational goals for a consolidated, turnkey product for alert - 14 first ,responders of emergency situations. The First -In Alerting Platform provides' a comprehensive framework for alerting emer- gency personnel $tant commumcation,with one another and First -In automatically acknowl- dispatch by several seconds, wasting precious time. When used in con-: edges every"alert back to CAD. If the CAD does not receive the proper junction with the dispatch center's Computer Aided Dispatch (CAD)',' and acknowledgment, the CAD automatically activates First -In over the back - network systems, the First -In System virtually eliminates this delay. up system. This automatic failover to a secondary activation method Several stations can be activated at once instead of one 'at a time..The occurs without any delay or action required by the dispatcher. automatic CAD interface allows crews to respond faster. The First -In Fire Station Alerting Systems interface with most commercial Another benefit of a direct interface between the dispatch CAD and First- CAD systems, as well as many local systems that were created "in In is automatic failover. The CAD and First -In Alerting Systems are in con- house" by department, city or county personnel. The First -In Alerting Platform (HAP) is a computer-basod framework that provides dispatch with a variety of automatic and manual alert- ing options. The HAP utilizes network alerting (IP), as well as radio, paging, text /SMS message and email messages to alert first respon- ders both in and out of the station. Information sent via the HAP contains the units needed on the call, the incident type, the response level, address and other call details. FIRST -IN V0112 I SP T G TM The First -In VoIP Dispatch System uses VoIP technology to send dis- patch audio to the alerted fire stations. This system is used as a redundant path of the dispatch audio on the fire radio system. VoIP enables silent alerting of the fire station without broadcasting the information over the fire radio system. The VoIP data is encrypted to E=Rt@PP,B0"iIReflB2QC fill Into rimari6n is voiced and displayed at the fire station, transmit- ted over the fire radio system and can be sent to pagers and cellular phones as text and email messages. The First -In Alerting Platform offers many levels of redundant alert- ing, which enables the dispatch center to alert first responders in the event of a primary alerting method failure. prevent unauthorized reception of the information. The First -In VoIP Dispatch System is supervised to meet NFPA 1221 recommendations of supervised alerting circuits and offers both a high level of opera- tional reliability, as well as a secure audio path to the fire stations. FIRST N MOBILE- NOTIFICATION SYj"T: TM The First -In Mobile Notification System (FiMNS) enables the dispatch phone. Response verification is automatically center to verify that alerted first responders are responding to the displayed on monitors in the dispatch center, dispatch. The alerted personnel confirm that they are en route by as well as to the CAD system. auto -dialing the FiMNS from their smart phones with the number embedded in the email message sent to their pager or cellular 21 r+ ° a A Ulm &)��;aEs I�1) voic.l. 1) 1, FIRST -IN AUTOMATE -13 VOICE- DISPATCH SYS i MTM The First -In Automated Voice Dispatch (FiAVD) feature of the First -In Fire Station Alerting System provides the fire/rescue department and the dispatch center a quick, consistent means of providing complete dispatch information to the responding emergency personnel. This component of First -In offers the most comprehensive, turnkey public safety dispatch notification currently available. The FiAVD decreases dispatch center stress by reducing the amount of time a dispatcher is needed on the 911 call. Once the dispatcher obtains and approves all of the pertinent call information, the CAD sends information to the FiAVD and the FiAVD automatically announces the call information to the appropriate first responders. This call information includes, but is not limited to, the units assigned to the call, the nature of emergency, the incident address or name of the business and more. The automation of the FiAVD alleviates the need for the dispatcher to voice the call information, thus allowing him or her to concentrate on incoming emergency calls and supervise existing calls. This feature not only reduces response time, but helps reduce stress when call volumes are high and dispatchers are handling numerous 911 calls at the same time. The FiAVD integrates seamlessly with the First -In Fire Station Alerting System station equipment, providing automated voice that completes the entire dis- patch message. Administrative management of FIND can be done by dispatch center personnel utilizing voice management software that is capable of cus- tomizing the speech, cadence, pronunciation and accent of words in the data- base. The FiAVD Voice Editor is specifically designed for use by dispatch and fire communications personnel and does not require expensive, time consuming creation and editing of .wav files. • Reduces dispatcher stress levels • End-user voice editing software • Helps with high call volumes in the dispatch center EV, The First -In Alerting Platform provides users with a multitude of alerting notification methods outside of the fire station. Alerts and notifications are sent to first respon- der pagers, cell phones, and email accounts. The First -In Alerting Platform allows dispatch to designate which personnel receive the alerts. For example, the Battalion Chief's cell phone is not alerted for basic medical aid calls, but is for a commercial structure fire. F11 ST- N PAGER N T F CATI NTM The First -In Alerting Platform supports analog and digital, simulcast wide -area pag- ing of first responders. Emergency personnel will receive the call information, such as units needed on the call, incident type, address of the incident and any additional call information on their alphanumeric pagers. The use of pager notification is ideal for career, volunteer and combination departments that need alert notification of personnel in the field. The pager message contains the information necessary to utilize the First -In Mobile Notification System. FI ST- N EMAIL MESSAGE N T I CAT I NTM "J" I Igoe" I (IF FIRSTAN SMS MESSAGE Nt TIF CAT ( NTM The First -In Alerting Platform supports the ability to send dispatch information as a text message to the first responder's cellular phone, regardless of the wireless carrier. Emergency personnel receive a text or SMS message with the call infor- mation. Responding personnel can acknowledge with a response by using the First -In Mobile Notification System, which enables the dispatch center to confirm that personnel are responding to the incident. The use of text message notifica- tion is ideal for career, volunteer and combination departments that need alert notification of personnel in the field. Similar to the Text Message Notification, the First -In Alerting Platform supports the ability to send dispatch information as an email message to the first responder's smart phone. The email contains the call infor- mation, such as units assigned to the call, incident type, address and any additional call information on their cellular phone. Responding personnel can acknowledge their response by using the First -In Mobile Notification System, enabling the dispatch center to confirm that personnel are responding to the incident. The use of email r sage notification is ideal for career, volunteer and combination del ments that need alert notification of personnel in the field. RC1 I Cre& AT 10 N FIRST -IN RADIO INTI®IZFA\C ® CONT ZOLL ®ZTM The First -In Radio Interface Controller System (RIC) provides both automat- ic and manual activation of the fire station using wireless radio technology. Alert information is automatically sent from the CAD system or the First -In Alerting Platform to the RIC, which transmits the information to the MCU. In the event the dispatch computer or network is down, the dispatcher uses the RIC's keypad to manually alert the station. Even in the manual backup mode, the RIC provides station and company -specific alerting. The RIC System operates on both analog and digital radio systems, as well as the new P25 radio system. NFPA 1221, 1710 E, 1720 121ZINTER NOT1FW.AT1OX:;,1,,, The First -In Alerting Platform supports the ability to send dispatch information to station printers, as well as mobile printers using a wireless net- work. Before exiting the station, emergency per- sonnel receive a printout of the call information (i.e. units assigned to the call, incident type, address, and any additional call information). The First -In Fire Station Alerting System assists departments in meeting the recommendations of NFPA 1221. The First -In MCU accomplishes this through the use of polling when utilizing IP, serial data, or radio frequency (RF) to alert the station. Polling provides instant notification of a lost connection between dispatch and the fire station, which greatly reduces the chance of a missed call. The CAD checks its connection with the fire station's MCU at a predetermined variable, such as every 10.5 seconds. If the CAD does not receive proper confirmation from the MCU, the alerting system announces the loss of connection to the station crew. This feature enables the crew, dispatch, fire and communications personnel to begin proactive, rather than reactive, correction of the problem. First -In also assists fire departments striving to meet NFPA 1710 and 1720 recommendations for response time. The pre- announcement and Smart Station alerting modules help departments reduce response time and arrive on scene faster. The elapsed alert time displayed by the Turnout Timers helps crews towards meeting response time goals. to 4 121ZINTER NOT1FW.AT1OX:;,1,,, The First -In Alerting Platform supports the ability to send dispatch information to station printers, as well as mobile printers using a wireless net- work. Before exiting the station, emergency per- sonnel receive a printout of the call information (i.e. units assigned to the call, incident type, address, and any additional call information). The First -In Fire Station Alerting System assists departments in meeting the recommendations of NFPA 1221. The First -In MCU accomplishes this through the use of polling when utilizing IP, serial data, or radio frequency (RF) to alert the station. Polling provides instant notification of a lost connection between dispatch and the fire station, which greatly reduces the chance of a missed call. The CAD checks its connection with the fire station's MCU at a predetermined variable, such as every 10.5 seconds. If the CAD does not receive proper confirmation from the MCU, the alerting system announces the loss of connection to the station crew. This feature enables the crew, dispatch, fire and communications personnel to begin proactive, rather than reactive, correction of the problem. First -In also assists fire departments striving to meet NFPA 1710 and 1720 recommendations for response time. The pre- announcement and Smart Station alerting modules help departments reduce response time and arrive on scene faster. The elapsed alert time displayed by the Turnout Timers helps crews towards meeting response time goals. FIRST -IN AIRCRAFT SYS I I:,rTM MILITARY ✓, CIVILIAN Anytime an aviation emergency occurs, lack of immediate and accurate information increases the chance for loss of life. Where is the aircraft? What is the emergency? How many souls are on board? How many pounds of fuel are remaining? Answers to these questions become the critical inci- dent information necessary to perform the quickest and safest rescue. Responding to the crash site quickly enables the ARFF crew to secure escape paths, evacuate the aircraft and extinguish burning debris as swift- ly as possible. Time is paramount. The First -In Aircraft Emergency System is used in airports to reduce response time and expedite the flow of infor- mation during an aircraft emergency. WESTNET, INC. OFFERS A COMPLETEAIRCRAFT Due to the unique environment of both civilian and military airport crash stations, the First -In High Power Amplifier is fre- quently used to broadcast alerts over the loud noise that jet engines can cause. The First -In Alerting Strobe and Jumbo I I 0 FIRST -IN CRASH P M UI® TM When the Air Traffic Controller picks up the crash phone to alert the ARFF station, the MCU and First -In Crash Phone Module automati- cally answer the station crash phone. After answering the crash phone, the MCU and Crash Phone Module emit a ringing tone throughout the station. The crash phone audio Is then played throughout the Smart Station alerting modules allowing all crew members to hear the dispatch information while suiting up. I M5.) A L., lax AT] 0 N i SMART STATION (Its\AMI:O ®I A JZJ:T"ISi L A ION First -In Smart Station RAAM is an optional software suite that enables the customer to remotely administer the alerting system for all stations. RAAM provides immediate access via Ethernet LAN to each station from a central location, such as the depart- ment's communications facility or fire headquarters. This feature eliminates costly and time-consuming trips to the individual fire stations throughout the city or county for normal service calls. 10 o The First -In Fire Station Alerting System can be installed in new, existing or remodeled fire stations. All First -In Smart Station Alerting Systems include the First -In Cable Plant and mounting hardware. Westnet has a network of certified, national installation companies who provide turnkey installation including on-site, end- user training. EXTENDED ENI ®I AN T ®S AND t ,E INT :_N_AN ®: OPTIONS Each Westnet product is backed by a one-year parts and labor warranty. On-site warranties, extended warranties and mainte- nance plans are also available. Westnet will tailor a Customer Care Plan to fit your department's needs with packages ranging from remote technical support to full on-site maintenance. T ECHN (®\ _ SUPPORT We realize that the job of public safety officials is not 8 to 5. Technical support is available from Westnet's C3 Center, whereby the Westnet Systems Group can directly access a station's alerting system via a VPN connection. This customer service provides a collaborative effort between Westnet and department personnel in order to quickly resolve any issues on a 24-hour a day, 7 -day per week basis. Westnet, Inc. also maintains a 24-hour dispatch cen- ter for immediate assistance. Copyngiffi Nodce and Disclaimerr All Contents Copyright 2010 Westnet, Inc All Rights Reserved. The contents of all material available on this brochure are copyrighted by Westnet, Inc. unless otherwise indicated. All rights are reserved by Westnet, Inc., and content may not be reproduced, duplicated, dis- seminated, published, transferred or used to create derivative works in any form or by any means, except with the prior written permission of Westnet, Inc. Copyright infringement is a violation of the federal Copyright Act, 15 U.S.C. § 101 et seq., and subjects the infringer to criminal and civil penalties. M a , Ei N( I" Westnet, Inc. is dedicated to increasing the efficiency and safety of the first responders serving our communities. We are devoted equipment that lasts has created a strong following of clients who to improving the quality of life not only for the men and women of continue to purchase additions to their alerting systems with each the fire and military service, but the citizens who rely upon you in passing year. These clients know that Westnet, Inc. stands behind times of need. Our goal is to continuously exceed client expecta- its products. Our reputation is solid and our dedication to the fire tions on every level. Creativity and innovative engineering drive us service is rooted in respect, as well as a long-term commitment to produce breakthrough technology in the field of emergency to excellence. communications. First -In is built by people who understand and respect the fire Westnet, Inc. has been providing the fire service with high quality service. They are dedicated to assisting you perform your duties communication products and consulting for over 25 years. We and helping you go home to your families at the end of your shift. pride ourselves on building excellent products that public safety All First -In Fire Station Alerting Systems are proudly made in the United States of America. Stringent quality control standards are applied to all equipment we manufacture and every product must pass Westnet Integration Laboratory Inspections and Engineering Qualifications. All First -In alerting modules are tested with a minimum of 1,000 successful alerts prior to delivery and installation. Extremely high reliability is a hallmark of Westnet's First -In Fire Station Alerting System. WHENLIMS HANG IN THE ".. rz• NOT AN OPTION. Graphics f 14141,111, UTM. ,. i � ,; „y sd; ,� � ._ �� 4 i r -�t �I :i r S, :1 What is your emergency? What is your location? Tell me exactly what happened... Help is on the way. The response begins. If there is one essential component in the life of an emergency response, it is when a call is received in the dispatch center. (all takers and dispatchers are the unseen heroes who operate behind the scenes in the daily struggle to saves lives and property throughout our communities. Answering an urgent call, they initiate a series of events that strives to accomplish a safe and successful outcome for everyone. The critical incident information collected by call takers and transmitted by dispatchers allows fire and EMS crews to begin taking actions required for immediate rescue and response. The calming influence on the other end of a desperate phone call is the voice of the literal first responder, who is part of a team that works tirelessly to save lives. As we all know, Dispatch is where it really all begins. The dispatchers in the dispatch center transmit call details to the teams located in the fire and EMS stations. Field personnel rely on dispatchers to provide vital details of the emergency situation. Essentially, incident size up begins as soon as crews get the information from dispatch and acknowledge the call. As firefighters and medics are enroute, the dispatcher manages the call for the entire response until units are available and the call is cleared. Westnet, Inc. has created a total, turnkey emergency response solution. Our Dispatch Notification Software and fire Station Alerting Systems provide a comprehensive platform that streamlines the dispatch process and immediately transmits mission critical information in the fastest means possible. lull I ftp t11Et i iz i a`r �, r 1', n1 A, No other company provides a more comprehensive approach to your 9-1-1 alerting needs. Westnet, Inc. is the pioneer in creating focus driven products engineered specifically for use in dispatch centers and fire stations. Our all-inclusive systems utilize the latest technology and best practices to deliver dependable equipment designed to help personnel meet operational and response time goals. Westnet is a complete solutions provider celebrating our 40 year anniversary this year. Our award winning First -In fire Station Alerting Systems have been alerting firefighters and paramedics for nearly 25 years. We are a best in class group of specialists dedicated to providing our first responders with the finest systems available today. Reduces Calf Hnntiling &Dispatch Processing Timl Reduces Call Taker & Dispatcher Stress Assists with `High Call Volumes Advanced Situational Awareness Critical Dispatch Infrastructure policedispatch centers, combined Dispatch . o + FirstinAlerting.com jjjjjjjjjEF"7p7,, * tf �a, rh`rtif t'�ri s; Station VoIP Communicadons Solution iiaiffiiiim Text Messaging (SMS) Notificadon System • Email Notification system FirsfinAlerting.(om The First -In Alerting Platform (FiAP) is the communications gateway for delivering new technology that makes a marked difference in saving lives and property. Call processing and response times are reduced with the automation delivered by the FiAP. Located in the Dispatch Center, the FiAP communicates directly with CAD, providing the dispatcher with a variety of redundant automatic and manual alerting options. Once a fire dispatcher commits a call into the CAD, the FiAP performs several immediate and simultaneous functions. IP Alerting of All Stations in Under One Second Attu 1lttice is etc1 D Call Event History and Logging Diiployihi Status: of the Alert Displays Interface Connectivity Status of Multiple Integrated Systems tefforths, Spetiol Dispotchfun 'tans �Aoi4A Al arts "Sends Emergency and Non -Emergency Alerts by Units, Stations, or Groups Automatic Failover to Wireless Backup Alerting (RIC) t��liu if, C is �i�irt ' NFPA 1221 Health Monitoring Disolcri Network t hus of All Stotion's Fast, Manual Alerting of One, Several or All Stations Ability, temotel lure Staflott s 'l of aft; unfta e u Updates Redundant Servers at Backup Dispatch Center FiAP ADMINISTRATION Authorized department personnel can configure, manage and update the system on a browser from a web management portal. Monitoring, logging and reporting of the FiAP's activity is available for maintenance personnel both locally and from a remote location. In compliance with NFPA 1221, the dispatcher and crews in the fire station are notified if the connection between Dispatch and the station is lost. The IT technical staff is also notified by the FiAP of station network outages. COMMUNICATIONSFIRST-IN VoIP As an alternate to traditional audio systems used to send audio to a fire station or group of stations (e.g. two-way radio and analog telephone circuits), the First -In VolP Solution provides an integrated communications path into new sites that also utilize VolP technology. The VoIP Solution can be configured for one-way call or two-way call processing and is used to eliminate monthly reoccurring costs associated with analog leased lines. The fire station's First -In Master Control Unit can accept both a traditional phone line and VoIP connection at the same time and provides priority control over each connection. t FirstinAlerting.com The First -In Alerting Platform, (FiAP), provides users with a variety of alerting notification methods both within and outside of the fire station. Alerts and notifications are sent to first responder's pagers, cell phones and email accounts. The First -In Alerting Platform allows Dispatch to designate which personnel receive the alerts. TEXT/SMS MESSAGE SYSTEM The HAP sends a text message to the first responder's mobile phone or tablet using our Text/SMS Message System. This time -saving tool automatically activates specific groups of users by call type. E-MAJIL NOTIFICATION SYSTEM Similar to the Text/SMS Message System, the HAP automatically emails the first responder's Smartphone or tablet. This email contains the call information, such as the units assigned to the call, incident type, address and any additional call information. The HAP also supports analog and digital, simulcast wide -area paging of first responders. The use of pagers is helpful for career, volunteer and combination departments that need to alert personnel in the field. The Pager Notification System can also add another redundant communications pathway to the fire station from Dispatch. FIRE STATION PRINTING The HAP sends dispatch information to station printers giving crews a printout of the incident information. The First -in Alerting Platform uses both high-speed laser and thermal printers. INCIDENT MAPPING SYSTEM Real time incident mapping is displayed on strategically placed monitors throughout the station and is available in large format for the apparatus bay. Unlike the outdated, legacy system of district maps found on many apparatus bay walls, the Interactive First -In Mapping System lets the first responder zoom in to the incident location. FirstinAlerting.com • Westnet's First -In Automated Voice Dispatching System, (AVD), is an optional, completely automated text -to -speech system that becomes the dispatch voice for the call. This time -saving technology provides dispatchers with a fast and consistent method of transmitting the call over the primary dispatch channel to crews both in and out of quarters. When a 9-1-1 call appears in the dispatcher's CAD queue, CAD makes recommendations on which responders to send to the scene. The dispatcher can approve the recommendations or make changes and then commits the call to CAD. Once that occurs, the CAD transmits that message to the FiAP, which alerts the selected stations and units out of quarters. The AVD system automatically announcing the call over the air frees up the dispatcher to take the next call. AVD announces the entire dispatch including units assigned to the call, incident type, address, cross streets, name of the business, tactical channel and more. This advanced technology means that dispatchers can process multiple station calls more quickly. Hearing the same voice with the same audio delivery provides consistency in tone and annunciation of streets, locations and units. This eliminates confusion and the need to "repeat your last." dispatcherThe total automation of the dispatch allows the . . supervision ncoming emergency calls and . . . • FirstinAlerting.com 4.� t1 a w, FIRST -IN AYD MANAGERTm The First -In AVD System comes with a powerful administrative management tool called the AVD Manager, which provides control over how the AVD message is heard over the radio. Dispatch communications personnel can customize the speech, cadence, pitch and accent of words to better reflect the regional and local pronunciation of unique names in the database. This voice management software also allows users to edit the message order, how many times it is repeated and adjust word timing. MULTIPLE CAD INTERFACE OPTIONS Westnet, Inc. has interfaced with every major CAD vendor currently providing Computer Aided Dispatch products to the public safety community; ranging from Tier 1 to a number of non-commercial, in- house developed CAD systems. Westnet has teamed with the following CAD providers and continues to create new interfaces to activate the First -In Fire Station Alerting System. FirstinAlorting.com * !20 M. .... . . . . ..... .. . . . ... IT ., 11 It's inevitable that a network connection to a station will be lost, even if for just a few seconds. Wing that connection in the midst of alert can result in lengthy delays, or worse, a missed alert. The First -in Radio Interface Controller (RIC) uses the dispatch center's radio system to provide wireless alerting of the fire stations by units, stations or groups. If within one second, the FiAP does not receive immediate confirmation that the IP alert was successful, It immediately activates the RIC so that there is no delay in alerting the station. The HAP can also be programmed to automatically activate a remote station where there is no established network connection. In the event the dispatch network is down, the dispatcher uses the RK's keypad to manually alert the station(s). In the manual backup mode, the RIC still provides station and company -specific alerting. One RIC can support multiple radio systems and dispatch centers. The RIC System operates on both analog and digital P25 radio systems. The RIC is an aclvancecl activation system that shaves valuable seconcls, some- times minutes, off the backup alerting process. FirstinAlerting.com Primary Dispatch Center Secondary Dispatch Center firstinAlorting.com A few examples of our alerting modules that can be installed throughout a fire station to transform it into a fully equipped rapid response facility are listed below. Alert modules in the fire station are activated by Westnet's Alerting Platform and Automated Voice Dispatch Systems. The First -In Fire Station Alerting System has an extensive listing of in -station equipment to choose from. For more information on our Fire Station Alerting Modules, please see the First -In Fire Station Alerting catalog or visit us at www.FirstinAlerting.com. The First -In Fire Station Alerting System is a commercial, off the shelf station alerting system that is an affordable, scalable, flexible system designed to be used in any size department. Specifically engineered to reduce response times and lower first responder stress levels, First -In provides all of the information necessary for fire and medical crews to respond quickly. First -In is a zoned system using ramped, cardiac - kind tones and visual display devices located throughout the fire station. The First -In Master Control Unit, (MCU), is the heart of the First -In Fire Station Alerting System and receives all alerts sent from Dispatch. First -In uses pre -announcements to initially alert personnel. This pre - alert allows crews to start responding immediately, reducing turnout time. The MCU sends the pre- announcement throughout the station speakers, notifying personnel of the assigned company, the nature of the call and the tiered response level. All fire stations throughout the department can be alerted in less than a second using an IP connection. The MCU can be activated in multiple ways including IP network, data radio, high-speed dtmf, two-tone and more. All methods of alerting can be used as a primary means of activation or a backup method, providing many layers of redundancy. Every manner of alerting the MCU is automatic and operates simultaneously without the need for human intervention. "The First -in Pre -Announcement plays a vital role in the dispatch process. It is especially helpful during can feel confident that the units4 ® have been alerted by this feature." 12 FirstinAlerting.com vis,: FIRST -IN TURNOUT i • Counts up the time elapsed since the station received the alert • Available in various sizes - helpful in apparatus bays • Assists meeting NFPA 1710 response time recommendations FIRST -IN • Reduces chronic sleep deprivation • Reduces stress when receiving nighttime calls • Ramped, cardiac -kind tones and voice • Ramped, Knight Vision red lighting for reduced optic shock of white lights • Programmable from front panel at each bed or bunkroom • Provides alerting audio and visual notification of the call • Colored lights immediately tell responders which units are being dispatched • An integrated, ambient noise sensing speaker for self-adjusting, clear audio • Built-in Knight Vision red lighting for night illumination in dark corridors FIRST -IN VIDEO DISPLAY i • Provides an immediate visual dispatch of the call on smart televisions or monitors • Displays the responding units, type of call, address or location of the incident & other relevant information • Located in egress areas, apparatus bays and dayrooms FirstinAlerting.co •13 First responders don't have the option of providing service during the normal business hours of 8:00 to 5:00, so as your communications team member, neither do we. Millions of citizens rely on Westnet's Dispatch and Notification Solutions to bring them the help they desperately need. Our 24/1/365 Westnet Dispatch Center and Westnet Systems Group (WSG) are ready to provide you with excellent customer service and support when it matters most. WSG team members can directly access the Dispatch and Notification Systems and a station's First -In Alerting System via a remote access connection from the WSG Monitoring Center. SERVICE: Westnet brings our expertise to you, literally. Unlike other companies, we offer on-site installation, maintenance and support for your Westnet systems using our internal staff. Westnet offers ongoing maintenance plans that are tailored to fit your department's needs with packages ranging from remote technical support to full on-site maintenance. We also offer training of your technical staff for those agencies with technical resources. This customer service provides a collaborative effort between Westnet and dispatch or fire department personnel in order to quickly resolve any issues. WARRANTY OPTIONS: Westnet proudly supports all of our products with a one-year parts and labor warranty. On-site warranties, extended multi- year warranties and maintenance plans are also available. GETTING STARTED PURCHASING PROGRAM: Westnet understands that specifying and procuring a new dispatch and fire station alerting system can be a major undertaking. We happily participate in many RFI and RFP invitations and provide cost-free estimates and drawing packages. Our engineers and project managers understand the commitment involved in acquiring a turnkey 9-1-1 communications system. In turn, we provide consulting and demonstration services so that the right decision is made the first time. Our products can be purchased directly, by credit card or through the General Services Administration. For more information, lost call 1-800-807-1700 or visit us at firstinAlorting.com • • 1' Westnet proudly serves our military and their public safety needs worldwide. All (ontents Copyright ©2015 Westnet, Inc. All Rights Reserved. 1 t - FirstinAlerting.com Serving as a public safety emergency dispatcher has been deemed one of the top 10 most stressful jobs in the United States. With limited resources, staffing shortages, long hours and increased call volumes, many dispatchers are being asked to do more with less. Today, dispatching takes multi -tasking to a whole new level. Our commitment to your team starts in Dispatch. First -In is built by people who understand and respect the key role dispatchers play in the outcome of a call. Our First -In Dispatch Notification and Fire Station Alerting Systems deliver an integrated solution that will improve performance, save time and resources and deliver a faster emergency response by your entire team. The investment made in new a new dispatch and alerting system is a major decision for all entities involved including city and county governments, dispatch centers and fire departments alike. It is mission critical equipment that helps you provide the life-saving services to the communities you serve. You need the experience and expertise you can depend on in the future. The innovative and field proven First -In Dispatch and Alerting Systems will provide your department with a comprehensive message delivery system that will enhance your organization's performance. Westnet, Inc. is the only company that will provide your team with the critical infrastructure to meet the growing challenges of today's dispatcher. What is your emergency? FirstinAlerting.com • i5 1 UMM"'Al Offil TEAM, WORK ! -1 �. 6 .2 - M= San Bernardino County a Riverside County a Orange County m Los Angeles County III• :: 1 1 #1 1- . This schedule relies upon Downey Fire Department providing RFI responses and FDM/Central Square providing and testing CAD interface within the allotted time �77„Asr4 �g�.- ,.. F, � F T .,., r, . � �i,., x .eq ii,a'�vn,...-.,� , ...ae,„FNro�, f-.�„a� ��...,. REQUEST FOR PROPOSAL Extension Due Date: January 11, 201j DonninicK4agnnni US Digital Designs 1835 E6th Street Suite 27 Tempe, AZ85281USA +1602'687-1730 Designs,US Digital DIGITALUS 1835 E Sixth St. Suite 602 , 687.1730 602-290-7892 fax Submitted via Email: wseden@edencoinc.com mcazin@edencoinc.com EDENCO, INC. Attn: Walt Eden, Owners Representative for the City of Downey, CA 11111 Brookshire Avenue Downey, CA 90241 To Whom it May Concern: US Digital Designs, Inc., is pleased to respond to the City of Downey's Request for Proposal for Fire Station Alerting System. US Digital Designs has provided what it believes is a comprehensive and competitive response for a System that meets or exceeds the requirements set forth in your RFP. The RFP has a mandatory requirement that the selected vendor comply with D.I.R. Bid Requirements for public works prevailing wage work. While USDD understands and supports the prevailing wage laws, as a Arizona corporation and a manufacturer, and not a licensed contractor, we are not set up to comply with the reporting requirements. In past California projects where this was a requirement, USDD teamed with Bergelectric Corp, one of our premier G2 Certified Installers to meet these requirements. The City has the option of 1) accepting Bergelectric as the Prime Contractor (DIR 1000000328; License #CSLB :85046) for this project, as was done in Murrieta, CA and San Diego, CA projects, or 2) contract separately with USDD for purchase of the Fire Station Alerting System (as a Professional Services Contract) and with Bergelectric for installation as was done with the Ventura County project. The Pricing Proposal included with this Response contemplates this option as in the end it will save the City money. We look forward to discussing how the City wishes to proceed with contracting if USDD is awarded this Project. This letter also confirms receipt of Addendum #1 to the RFP on December 6, 2018, Addendum #2 (although titled Addendum #1) on December 13, 2018, Addendum #3 on January 4, 2019, and Addendum #4 on January 7, 2019. US Digital Design's proposal is for its Phoenix G2 Fire Station Alerting System, which provides for fully automated dispatching, including VoiceAlerts in stations and over radio channels. The System allows for stacking and simultaneous alerting to units, and has proven to reduce response times of First Responders. The System is built as an appliance model, with all hardware and software configured in its components and designed to easily integrate with the City's infrastructure. Our System is modular in design so additional stations and station designs can be expanded or upgraded at any time as budgets allow. Our Pricing Quote provides the City with the same pricing provided to NPP.gov customers under a competitively awarded contract from the Public Procurement Authority. USDD also provides an 18 -month warranty f4r, its System, ultimately saving the City support costs. We �--c - -1.4-j 1 the RFP, which is typically part of US Digital Design's best practice philosophy to help fire agencies saves lives and property in the most efficient and cost effective means available. US Digital Designs takes particular pride in our ability to provide superior customer satisfaction both during system implementation and through after- implementation support. Please let us know if you have any questions after you have reviewed our proposal. We look forward t wing and refining a sign with you to best suit your final needs. Sizcerelv77 �DMINIC MAGNONI ce President US DIGITAL DESIGNS, INC. 1915-E— Tempe, Arizona 85281 Phone: (602) 687-1730 TRANSMITTAL LETTER.....................................................................................................................i PROPOSED FIRE STATION ALERTING SYSTEM....................................................A..,......,.,......,..,.,...,1 Introduction........................................................................................................................ 1 System Components and Operation ....................................... ................................ -....... ,.. 1 PROPOSED COMPONENTS...............................................................................................................2 DispatchSystem................................................................................................................. 2 StationLevel System........................................................................................................... 7 Optional Peripherals/Components.................................................................................... 13 OtherFeatures / Functions............................................................................................... 18 Administration and Configuration..................................................................................... 19 Software........................................................................................................................... 20 ProjectServices................................................................................................................. 21 ProjectApproach., ... - ............................... -- ...... ................. ........... ..................... ..... 21 Warranty.......................................................................................................................... 23 ServiceAgreement............................................................................................................ 24 Description Of Support Under Warranty And Service Agreement ...................................... 24 Training........................ --..... .... .......... ........... ,................................................. ............... 25 Conclusion....................................................................................................................... 26 RESPONSE TO SPECIFICATIONS AND REQUIREMENTS................................................... .,,.29 EXPERIENCE AND REFERENCES.....................................................................................................61 USDDPersonnel................................................................................................................ 61 References........................................................................................................................ 64 PRICING PROPOSAL.,... ... - .... - ..... - ......... .................. ..... -73 APPENDICES................................................................................................................................108 Appendix A - NFPA Compliance....................................................................................... 108 Appendix B - New System Warranty............................................................................... 111 Appendix C - Service Agreement.................................................................................... 114 PROPOSED FIRE STATION ALERTING SYSTEM The most important features of a Fire Station Alerting System are that it alerts the correct units in a timely manner, that it is reliable, and that it is cost effective. US Digital Designs believes that its Phoenix, G2 Station Alerting System is a superior product that meets these needs and builds on them to go beyond the minimum requirement. System Components and Operation The Phoenix G2 Station Alerting System provides Automated Dispatching through automated VoiceAlert announcements (over radio channels and in stations, and on smart phones), zoned alerting with ramping heart -saver alert tones and vocalizations, message display signs, and message display and control units for individual dorm rooms. Automated Dispatching assists dispatchers by automatically alerting stations with voice and visual alerts, simultaneously or stacked, and provides a reduction in call processing time that allows dispatchers to focus less on the transmission details and more on the job at hand. Visual message displays provide an incredibly fast alternative to dispatch voice for fire fighters to get dispatch information (usually received in less than a second after unit is committed at dispatch), helping to increase situational awareness and decrease response time. The System displays the dispatch information on message signs, TVs, monitors, projectors and video walls strategically located throughout the station, and can print the dispatch on one or more rip and run printers in the station. The System plays a ramped -volume heart -saver alert tone and then a System- generated voice announcement of the dispatch over the radio system, in the common areas of the station, in the dorm rooms of the assigned officers and responders, and over individual smartphones using iOS or Android platforms. The System also displays messages or audio alerts for non -emergency messages intended for fire and medical stations. Further, the System remotely and redundantly alerts personnel with the USDD FSA Smartphone Alerting App. The USDD App is the first and only App of its kind in the fire industry. The App sends simultaneous mobile alerts, such as dispatch announcements, administrative alerts, IT support notifications and application update notifications to authorized personnel via their smartphones. The App alerts personnel as individuals or groups (e.g., stations, battalions, districts, etc.) wherever they are, making it especially ideal for volunteers and reserves. The mobile alerts broadcasts the same consistent tones, alerts, voice and wording, as those seen and heard in the station and over the radio; shows incident location using the smartphone's built-in mapping capabilities; and enables users to save notifications for future reference and search for previous notifications. In addition, the App provides an easy -access email address and phone link to local IT support. The System is comprised of a central Communications Gateway server pair that is located adjacent to an existing CAD system, and one or more Station Controllers and peripherals located in the fire and medical stations. The Station Controllers are connected to the Communications Gateways using Wide Area Networks (WAN), radio data systems, or other communications methods. The peripherals are connected to the Station Alerting Controller in the fire station using standard TIA/EIA 568 Cat 5e or Cat 6 cabling, identical to that used by a standard local area network. Speakers and other devices are connected using common cabling. US DIGITAL DESIGnS Fire Station Alerting System Diagram '.y Mn",cri'+XTL R2 8-5-2014 _ Molerola Consolette J Stelion Aleding Conlroller GARt t%.tri => 4' f,r, ibac�. { Rdr.=,w d.. Trunk, Sytem j CAD Server Dispatch Center Backup Workalalione PROPOSED COMPONENTS Wide Area Network -`IN Stelion Voice Radio WAN XA'r S,, Stalian Alerting Conlroller RnU ne Primary Alerting Pelh .x.Y,.y Atn,= , F" Dispatch System USDD proposes that the following minimum equipment be provided in the City's Temporary Dispatch Center: One pair of Communications Gateways, Gateway Radio Interface ("GaRI"), and CAD interface for the City's FDM CAD system. A detail explanation of these components is provided below. At such time as the permanent Dispatch Center is operational at Fire Station 1, these components can easily be moved over to Station 1. USDD's proposal includes the cost for relocation, including remote configuration assistance if necessary by reason of the location. The Dispatch System will provide for automated VoiceAlert dispatches in stations rather than dispatcher voice over radio. One of the biggest impact of the System is the speed in which automatic dispatch alerts are delivered. VoiceAlert automatic dispatch alerts can be delivered simultaneously to one or multiple stations in less than a second, helping to reduce or eliminate dispatcher 'on -hold' time. VoiceAlert provides an alternative to a person speaking dispatch information for each call. The speech is generated in a fraction of a second and sent to individual stations simultaneously, relieving dispatchers of the time-consuming task of speaking with each station. This reduces dispatcher workload and oftentimes stress, enabling them to '.y Mn",cri'+XTL Stelion Aleding Conlroller Wide Area Network -`IN Stelion Voice Radio WAN XA'r S,, Stalian Alerting Conlroller RnU ne Primary Alerting Pelh .x.Y,.y Atn,= , F" Dispatch System USDD proposes that the following minimum equipment be provided in the City's Temporary Dispatch Center: One pair of Communications Gateways, Gateway Radio Interface ("GaRI"), and CAD interface for the City's FDM CAD system. A detail explanation of these components is provided below. At such time as the permanent Dispatch Center is operational at Fire Station 1, these components can easily be moved over to Station 1. USDD's proposal includes the cost for relocation, including remote configuration assistance if necessary by reason of the location. The Dispatch System will provide for automated VoiceAlert dispatches in stations rather than dispatcher voice over radio. One of the biggest impact of the System is the speed in which automatic dispatch alerts are delivered. VoiceAlert automatic dispatch alerts can be delivered simultaneously to one or multiple stations in less than a second, helping to reduce or eliminate dispatcher 'on -hold' time. VoiceAlert provides an alternative to a person speaking dispatch information for each call. The speech is generated in a fraction of a second and sent to individual stations simultaneously, relieving dispatchers of the time-consuming task of speaking with each station. This reduces dispatcher workload and oftentimes stress, enabling them to perform other time -critical tasks, such as processing the next call. The System also offers dispatchers a redundant system to communicate alerts if the CAD system fails. The System reviews the success of alerts as they are sent, and monitors the status of the system in real time which gives the dispatcher greater situational awareness. Communications Gateways The Communications Gateway receives requests for alerts from the CAD system, reformats the messages through the Look and Feel process, and then transmits the alerts to the remote Fire Station Controllers, radios and smartphones using customer data, radio and cellular networks. If a voice announcement is required for the alert, the Gateway generates the announcement and transmits this along with to the Station Controller for announcement. The Gateway coordinates the retransmission of any failed messages and returns a final alert status to the CAD system, as well as displaying the status on the Gateway Dashboard status display. All communications between and through the Communications Gateway are time stamped and logged. G2 Communications Gateway—x2 1RU units provided for redundancy The Communications Gateway is a redundant hot -standby pair of servers running a custom Linux kernel with RAID 1 mirrored data disks, providing high availability. The proposed System for this Project is provisioned with one pair installed at the Dispatch Center. Systems can also be provisioned with multiple sets of paired Gateways for further redundancy at disaster recovery sites. An application on each Communications Gateway server monitors the performance of the running processes and can restart the running process or cause a system failover from one system to the other in the event that the running system becomes unusable. The system administrator can also cause a manual failover from the running system to the monitoring system. The Communications Gateways communicate with the Station Controllers using UDP/IP or various serial data protocols, including radio data systems and network data is secured using DTLS authentication and encryption to prevent interception and impersonation. Multiple communications paths can be configured and operate together such that if one path fails, the system automatically uses the next operational path in priority order. The Gateways continuously poll the Station Controllers at a rate such that all stations are polled to verify connectivity and operation twice each minute. 3 CAD Interface The Communications Gateways support multiple different simultaneous CAD interfaces including interfaces to XML -based TCP -connected bidirectional interfaces and legacy serial interfaces using basic message parsing. The CAD interface receives an alert message from the CAD system and returns a Destination Status Message back to the CAD system indicating the success or failure of the alert to the involved Station Controllers. The System may also send event information to the CAD system based on configured activity events from the Station Controllers such as pushbutton presses. The ability of the CAD system to process these messages is dependent on the particular CAD system and not all systems can process these messages. USDD has developed an interface to the FDM CAD System. An interface is developed using the USDD XML alerting interface. USDD provides vendors an Implementation Guide, software development assistance, and can provide a development virtual machine instance of the Alerting System for use in testing by the CAD vendor. US Digital Designs is also willing to make necessary additions or modifications to the CAD interface necessary to accommodate site- or system -specific CAD system functions. The pricing proposal provided herein includes the cost for USDD's XML CAD interface development and licensing for the FDM CAD system. The CAD interface will be included software on the Communication Gateways. In addition, as required per Addendum #1, the cost of the FDM CAD side of the interface is also included in the Pricing Proposal. Web -Based Interaction All interaction with the System is done through the web -based Dashboard and can be accessed by authorized personnel using any web -enabled device. Because the System is web -based, the System can accommodate as many dispatch positions as can be handled by the CAD System. This also allows the City to use existing consoles for dispatching, provided the consoles are web - enabled with any current web browser. The Dashboard is the primary interface used for Manual Alerts, sending Administrative Messages, viewing Active incidents, managing VoiceAlert Radio Controls, and viewing System alarms. Manual Alerting Client In the event that the CAD system is unavailable for any reason, dispatchers can use the web - based Manual Alerting application provided with the Communications Gateway to alert stations without the CAD system. All status information normally provided to the CAD system is then provided directly to the dispatcher via the Manual Alerting application. The Manual Alerting client also has an Administrative Announcement tab to allow authorized personnel to make non -emergency announcements (both free -form and canned/stock) to one or more stations using VoiceAlert, message displays and printers. Because the Manual Alerting Client is web -based, no client software installation is necessary allowing any authorized user with access to a web browser to generate alerts. El end Muol n111t umr.rsr�uonorcrour. touelon Nature Code z a.y,y f,,.w .... i e Adw. Incidents Manual Alerting Client Station Status & Control The Dashboard application also organizes the status and control of each Station Controller. Using this dynamic web page, dispatchers are immediately aware of any Station Controller link failures, peripheral failures or input activations. The system can trigger alarms that are active while the trigger is active (like a Generator Run indication) or latching, requiring acknowledgement (like a station Fire Alarm). Each alarm can optionally trigger a single or repeating audible alert. The operator can also override the operation of the station speakers and force the station to monitor the radio or turn the radio on for an extended voice announcement. Through configuration, inputs can be used to display and control bay doors, person doors, vehicle gates or other devices. The Station Status & Control page provides a dispatcher -friendly replacement for systems such as Motorola MOSCAD for station device control. The Phoenix G2 VoiceAlert product provides the audible component of the fully -automated dispatch system. VoiceAlert reads the dispatch information in the customer's format using a clear, understandable male or female voice. These voices are generated by sampling real human voices, but provide full text -to- speech capabilities. The System currently has male and female Australian English voices available for VoiceAlert dispatches. Full text -to -speech allows the Alerting System to announce any information provided to the system: dispatches, weather warnings, or administrative announcements. 5 VoiceAlert is an option in the Station Controller for announcements in the response station, and an option for radio channel or talkgroup announcements and/or over our GS FSA smartphone App for iOS and Android. With VoiceAlert in the stations, multiple dispatches can be announcing different dispatches in different stations simultaneously, while VoiceAlert on the radio announces each dispatch sequentially. A radio channel announcement queuing feature can alter the dispatch announcement during periods of heavy activity to shorten the announcement length by, for example, not repeating the dispatch information. The USDD VoiceEditor application allows customers to modify the pronunciation of words that are not familiar to the VoiceAlert speech system. This is typically necessary where there are local pronunciations for street names. Other types of pronunciation adjustments can be made for unit types and street types and directions. A user -editable table is also used to convert CAD incident types into speakable forms. Gateway Audio Radio Interface (GaRI) The Communications Gateway pair will be configured with a Gateway Audio Radio Interface (GaRI) to allow the System to transmit paging tones, alert tones and VoiceAlert announcements over the customer's radio channels or talkgroups without dispatcher intervention. The GaRI is a network device that receives streaming audio and control instructions from the Communications Gateway and outputs analog audio and control signals to detect radio channel busy signals, generate radio push -to -talk signals, and play the audio over the radio system. Each GaRI controls and outputs audio for two channels. Multiple GaRI's may be connected to the system providing control for multiple radio channels. G2 Gateway Radio Interface * Front Image * Back Image Radio channels connected to the system are independent and can announce different information across each channel, have independent VoiceAlert announcement queues with queue depth detection and announcement prioritization based on dispatch nature code or other CAD information. VoiceAlert announcements can also be modified by queue depth to reduce announcement length when multiple announcements are queued, allowing the queue to clear faster. The integrated network switch allows the GaRI to be connected directly to two Gateway servers in a hot- standby configuration, or to other network devices as necessary. In special applications, the GaRI may be connected to a customer data network to allow it to be distantly located from the Gateway servers. Audio outputs from the GaRI are 600 ohm impedance and DC -isolated for connection to most standard radio equipment. Each audio output channel has an analog audio output, a hardware channel busy input and a push -to -talk output. The Audio Output Channel 1 also has an adjustable sidetone output, which mimics the main output. A System -selectable pass-through input may also be coupled to Output Channel 1 to provide switching between a customer -provided input source and the internal Channel 1 output for redundancy purposes. To ensure a failsafe operation, the pass-through input is coupled to Output Channel 1 when the TCP/IP connection to the GaRI is lost or when the GaRI is powered off. The GaRI has two normally -open auxiliary relay output and two auxiliary digital inputs that can be used internally by the system. The inputs are low -active with a provided ground reference. The front panel has indicators showing activity on the two Audio Output Channels and the Auxiliary 1/0. There is also a pass-through indicator that shows when the pass-through circuit is active. Each of the Communications Gateways can also be configured with direct radio console control of Motorola MCC7500 and/or Harris C3 Maestro Gateway consoles. Direct console interfaces allow the Gateways to select console resources such as channels or talkgroups, creating resource multi -selections and to send Call Alerts and ICALs. The console interface also provides integrated resource busy and Emergency Alarm / Call detection. Station Level System Each of the City's stations will be equipped with an ATX Station Controller connected to an UPS. In addition, LED Message Signs in a stacked configuration are proposed for the App Bay that will provide a visual reinforcement of an alert and also function as a turn -out timer. An additional LED Message sign will be included for installation in the common area of a fire station. LED Speaker Lights will be installed near or in Dorm Rooms to provide a soft wakening LED lighting and clear audio of the alert. A Room Remote 2 is included for installation in each station (currently slated for a Captain's Office). Also, push buttons, which can be used as a doorbell and emergency alert, are included for each station. A full Station Level System will be installed in the "Back 20" Temporary Fire Station. At such time as all four stations are completely modernized and usable, the equipment in the Temporary Station can be used as hot -standby Spares. The proposal anticipates that the existing speakers in each station will be used. The existing amplifier at each station can be connected to one of the 5 audio outputs in the station's ATX Station Controller. The installation contractor will tie balanced line -level audio signal from the 7 ATX Station Controller to the amplifier input. The existing speakers connected to the amplifier will be a single zone, while the LED Speakers being proposed can be assigned to different zones. USDD and its installation contractor will inspect the amplifiers and speakers and note any deficiencies. However, it needs to be noted that USDD cannot warrant or support the speakers or any other client or third party equipment provided for this Project. Notwithstanding, our proposal includes x2 Apparatus Bay/Outdoor Speaker for installation in each station's App Bay. The following provides a more detailed discussion of the components provided by USDD and their functionality. Station Controller The Station Controller is the heart of the fire station side of the Phoenix G2 ATX alerting system. Each fire station will be equipped with one Station Controller connected to a UPS. The Station Alerting Controller receives the alerting information from the Communications Gateway, as well as the voice announcement, if provided. The alerting information informs the Station Alerting Controller which units are to be alerted for the particular dispatch. The Station Controller then decides, based on its configuration, which areas of the station to alert and what information to display or speak for this alert. The Controller then activates all the peripherals necessary to complete the alert. This can involve any combination of Amplifiers, Message Remotes, and/or Room Remotes or printers. Additionally, the Controller can activate output relays attached to any of these peripherals in a momentary or latched mode, such as opening bay doors or turning on lighting. Station Controller * Power: 750W * Voltage: 47-63Hz190-132 VAC/180-264 VAC (Selectable Switch) *Aluminum Anodized enclosure *Dimensions: 17.25" x 17.50"x 6.06" (WxHxL) Audio Inputs The Phoenix G2 ATX provides the interface and control of audio sources in the fire station. The ATX has 3 audio connections for dispatch radios, dispatch audio phone lines and telephone intercoms. These audio inputs are switched to the audio output depending on their priority and the status of any active alerts. The input level of the audio inputs can also have different input levels depending on the alerted / not alerted state of the Station Controller allowing N customers to have the level of monitored radio inputs reduced in volume when an alert is active and raised to a higher level for monitoring when an alert is not active. Audio Outputs The ATX Station Controller has x4 70 Volt audio outputs and 1 line- level audio output, each of which is independently zoneable. Initially, each station will have a total of 5 built-in zones. Additional audio zones can be added by adding Message Remotes or Room Remotes, or by switching audio outputs using 10 Remotes. The ATX Station Controller has a Speakers ON / Speakers Auto function to allow radio monitoring during the day (or when desired) and alert -only activation during night-time. If necessary this feature can be overridden when desired on a station- by- station basis using the Station Status and Control web application in the dispatch center to force monitoring during critical times. The On/Auto monitoring can also be automatically controlled by time of day or through other triggers using the station's 10 Rules configuration. The internal audio amplifiers in the Station Controller are remotely configurable for volume adjustment. Individual speakers are not remotely controllable (unless only a single speaker is connected to an amplifier). Volume can be digitally controlled through the Station Controller or through the web -based Remote Station Control Interface using any web -enabled device Authorized users can set the time each mode is to start and end, and control speaker volume for each mode for indoor and outdoor speakers. Tones The ATX Station Controller has standard ramping tones incorporated into the system. These tones are triggered by the receipt of an alert and the tone to play is contained in the alert message, allowing the CAD system to control the tone through the Communications Gateway. Tones are commonly selected based on the incident nature, but can also be based on the units alerted or other CAD data. Additional tones can be added by USDD to meet individual customer requirements. Alert tones can be fixed or selected based on incident nature or other CAD data to meet operational requirements. Sensing and Relay Controls The ATX Station Controller has x4 Form C relay outputs and x3 internal DC contact closure inputs built into the ATX Station Controller (zoned relays). Additional 1/0 relays can easily be added to the System by using I/O's incorporated into several G2 peripherals. The ATX firmware includes a sophisticated but simple to configure 10 Rule function to control these relay through various triggers including: any station alert, specific unit alert, time of day, closure of an auxiliary input and loss of communications link. Relays can be held closed as long as the trigger is active, until another trigger clears it, or for a specified period of time (pulse). Relays can also be configured for operation from the Dispatch Center through the Station Status and Control page for, as an example, controlling bay doors or parking area gates. Station Zoning The ATX Station Controller supports more than 200 zones in each station through the use of the built-in amplifiers and the addition of Message Remotes, Room Remotes, and 10 Remotes (please see below for more information on these peripherals). Each of the audio outputs and 1 line- level audio output provided by the ATX Station Controller is independently zone -able. This initially provides each station with five separate audio zones. Additional audio zones can be added by adding Message Remotes or Room Remotes, or by switching audio outputs using 10 Remotes. In the Station Controller individual Peripheral devices and audio amplifiers are associated with Station Areas (or zones). All devices in a Station Area are activated for an alert that involves that area. Each Station Area is then associated with one or more units, and is activated whenever an associated unit is alerted. Unit to Station Area association is configured using the web configuration in the Station Controller. Each zone can be uniquely cued, or can be combined and alerted the same as other zones. Further, each zone can be scheduled (shift changes, etc.) in almost any order to meet an agency's individual station needs. If configured, the front panel touch screen can also be used to select the units associated with a Station Area to allow firefighters to select unit associations for example when necessary to change dorm rooms. Backup Alerting A doorbell input is also provided and will play a selectable doorbell tone throughout the station when activated. The ATX also has the ability to connect a telephone with a ring detector; if the ATX detects ringing on the line it can play a ringing tone through the system into the fire station, and display a message on any message device. The ATX also qualified as a backup controller in the event that the Alerting Controller or primary signaling circuit (T1 WAN) is unavailable due to failure. An ATX operating in backup mode will alert the entire station by activating all peripherals (Amplifiers, Message Remotes, HDTV Remotes, Sign Remotes or Room Remotes) if ringing is detected on the telephone line. This feature provides a redundant alerting circuit as specified in NFPA 1221. Other Features Lighting Control — Turn on high-voltage lighting systems using control relays. Doorbells — Momentary switches can cause the Station Controller to play doorbell tones and display message sign messages on activation. SIP VoIP Interface — The ATX Station Controller has an integrated SIP extension capability that can receive SIP messages and cause the ATX to answer a VoIP call directed to the extension. The 10 Station Controller can also be configured to trigger actions based on the SIP call to, for example, trigger an All Station alert, or to play ringing over the station speakers. Uninterrupted Power Supply (UPS) The ATX Station Controller powers all the peripherals connected to it (except for the HDTV Remote) using power over Ethernet. The ATX uses the single CAT 5e or CAT 6 cable to provide the peripherals Ethernet data, audio and power. The benefit of this is that only a single LAN cable is required to connect the Station Alerting Controller and any peripheral in the station. Therefore, peripherals do not require an external power source. To protect the power to the ATX Station Controller, USDD requires each Station Controller be connected to a UPS, notwithstanding if a station is connected to an auxiliary power generator. Accordingly, USDD has included a UPS for each station design. G2 LED Message Signs The new G2 LED Gamma Message Sign signs provide a single line message, either scrolling or static, depending upon the length of the message. The Gamma Sign is designed to be powered directly by the ATX Station Controller, and up to three Gamma signs can be included in one string. It comes in three screen sizes, a 12" active screen which can only be tasked to be used as a turnout timer; a 24" active screen width, often installed in common areas, hallways or in App Bays in a stacked configuration with one sign displaying the alert, and the other sign used as a turn out timer; and 36" active screen width. The 36" screen Gamma can also be configured so a portion is dedicated as a turnout timer. This allows the 36" Gamma sign to provide the dual functionality of providing the dispatch information and turnout timer in a single screen. LED Message Sign - Gamma The information displayed on these message displays is configurable by USDD from the information sent from the CAD system in the XML alerting message. Information typically displayed includes the units assigned to the incident from a station, incident type and location and response channel. Some agencies also include cross streets, ProQA response code, map page and city name or code. The displays can include any information received from CAD, although feedback from customers indicates that operations management prefer shorter messages to limit the time spent reading the message during the turnout time. 11 LED Speaker Lights and Outdoor (App Bay) speakers Speaker lights provide low -voltage lighting for use when an alert is active. Each speaker is fitted with 16 high intensity red LED lights that offers exceptional luminosity without causing light blindness due to dark to bright transition. Speaker lights are typically used in dorm rooms and exit pathways from dorm rooms to the apparatus room. Speaker lights can also be used as alternative alerting devices in high -noise areas like gyms or day rooms. G2 LED Speaker Light Type: 8 ohm or 70v configuration Power: 48 VDC, 20mA 90 despl sensitivity Dimension: 9.5" Diameter All USDD provided speakers have been universally accepted by its customers in dispatch alerting as providing exceptional sound quality and providing clear audio. All indoor speakers, including the LED Speaker Light can be flush or wall mounted. Weatherproof speakers to be provided have been environmentally tested to ensure long-term operations in any weather. Indoor Sneaker Outdoor /Ann Bov G2 Room Remote 2 The Room Remote can provide 15 -watts of power to speakers and provides a contact closure on activation to turn on overhead lights. The Room Remote has a switched output to provide power for LED Speaker Lights and tone auxiliary relay output and one auxiliary input. The new generation G2 Room Remote 2 (now currently available) provides a 10.1" full color, high 12 resolution LCD touch screen display, which allows the display to show dispatched units, incident information text and a turnout timer. New G2 Room Remote 2 Optional Peripherals/Components The Phoenix G2 System is very modular and scalable ("Lego like"), which enables customers to easily phase in peripheral components at any later phase or as needed or as budgets allow. Only simple configuration changes are necessary to add additional components and no additional licensing costs are needed. In the event the City wishes to expand the System, the only costs involved to add peripherals to the System would be the cost of the peripheral itself, and cabling and installation. The Phoenix G2 ATX connects to the peripherals (Message, HDTV, Sign or Room Remotes) through standard Cat 5e or Cat 6 cables. The ATX uses the single CAT network cable to provide the peripherals Ethernet data, audio and power. The benefit of this is that only a single LAN cable is required to connect the Station Alerting Controller and any peripheral in the station. Therefore, peripherals do not require an external power source. This design also provides power for message signs attached to Message Remotes. Each ATX can provide audio and power for 8 peripherals, and expansion units can be used to expand the capacity in groups of 12 or 24 peripherals. 13 6. w IT G2 Message Remote 2 The new G2 Message Remote 2 replaces the legacy Message Remote, and provides two independent 20w audio amplifiers with independent volume controls and also can connect to two LED Message Signs to display dispatch units and information. Signs are powered by the Message Remotes and do not require any other external power supply. The Message Remotes can be provided with a wall bracket for mounting two signs back-to-back for use in hallways or common dorm rooms. Message Remotes include power and control for LED Speaker Lights, and 2 auxiliary relay outputs and 2 auxiliary inputs. G2 Message Remote 2 G2 HDTV Remote The G2 HDTV Remote provides the functionality to turn any high definition TV, screen, monitor or projector with a HDMI connection into a digital display monitor. The HDTV Remote connects 14 the Station Controller with a HDTV display through an integrated HDMI output and is powered from AC power local to the HDTV display. The HDTV Remote can display any dispatch information, incident location map and turnout timer simultaneously on the display. Provided the HDTV Display has Consumer Electronic Control (CEC), which is provided with most modern HDTV's, upon receipt of an alert, the HDTV Remote will automatically switch to the assigned HDMI input to display the incident information. After a configurable amount of time, the HDTV will automatically revert to the HDMI input prior to the alert, and resume the functions assigned to that HDMI port. Turnout timer functionality is included in the display of the HDTV Remote when used in conjunction with an ATX Station Controller, The HDTV Remote turnout timer counts up in seconds and changes color from green to yellow to red as the time approaches the NFPA 1710 standard turnout time. G2 BO Remote G2 HDTV Remote and Flat Panel Screen (HDTV) powered by HDTV Remote 10 Remotes have 8 relay outputs and 8 relay isolated inputs that can be controlled by 10 Rules in the Station Controller or by the Station Status and Control page on the Communications Gateway. Outputs can be connected to overhead door or vehicle gate controls, access control systems and other devices. Inputs can indicate the status of doors, fire alarms, generator run status or other similar devices. The Station Status and Control page on the Communications Gateway can be configured to display alarms to dispatchers when an input is activated and play an alert tone until acknowledged by an operator. 15 E� ins g ""I'M MIM/ 11 Screenshot of Communications Gateway Dashboard showing configuration of inputs, outputs and bay doors in station. M. VV Pvt 1N,,�Rl: toll Remove A Edit Remove Edit IRemove Ed It I Remove Lot$ Remove Edit Remove ON Litt Rcillove Nil Rome" Edit ,Ig Edit II Remove fdil 11 Remove M. �,' Fro" -lcIi ,.A.ga;at TVpe May tone with text T:'"",e Doorbell: roar Ch:-es Down Dorlga: Lnwg" "F [,r`,+ "XrW,! I, r,i,ml.er On" '..a.}ay Save Changes Cancel Screenshots from G2 Station Controller Interface showing advance configuration of inputs, outputs, devices and customized triggers, and editing screen. G2 Color Indicator Remote The Color Indicator Remote offers an alternative alerting method, featuring high-intensity LED lights. Color Indictor Remote The CI Remote can be configured through the Station Controller to display colors for various system events including Station and Unit alerts, Doorbell and other input activations, and system status changes. Strobe Lights are an attention -getting flashing light unit that is typically used in high noise areas to provide visual alerting without adding to high noise levels in the area. 17 Remote/Redundant Alerting USDD has developed the Phoenix G2 FSA Mobile Application (the "App") to provide the capability to alert authorized personnel using a mobile application that interfaces with City's CAD system. The App is supported by Apple and Android devices. The App will interface with the Agency's CAD to send simultaneous mobile alerts, including dispatch announcements, administrative alerts, IT support notifications and application update notifications to authorized personnel via their smartphones and tablets. The App alerts personnel as individuals or groups (e.g., stations, battalions, districts, etc.) wherever they are, making it especially ideal for volunteers and reserves. The mobile alerts plays the same tones as those in the station, shows incident location using the device's built-in mapping capabilities and enables users to save notifications for future reference and search for previous notifications. In addition, the App provides an easy -access email address and phone link to local IT support. Each ATX Station Controller purchased and used within the System will enable x24 App licenses at no additional charge while the System is under warranty or annual service and support. Based upon the information provided by the City, the City will be entitled to 120 App Licenses at no charge. Additional licenses can be obtained on a sliding cost scale. It should be noted, however, that the performance of mobile alerting is subject to network reliability and coverage. Mapping Capabilities Basic mapping using data from CAD system is included at no additional costs. USDD provides an optional hosted map display feature that can display an incident map in HDTV Remotes in the fire station. When an alert is received by the Communications Gateway from the CAD system, the Gateway will query the Mapping Server for a map of the incident location. The Gateway will then provide this map the any Station Controllers alerted for this dispatch and HDTV Remotes in the station will display the map. The mapping server is hosted and maintained by USDD on an Amazon EC2 virtual machine. If the customer selects this option the CAD system must support sending Latitude and Longitude for alerts and the customer's Communications Gateways must 18 be able to contact the USDD Mapping Server on the Internet. Customers can provide mapping data to USDD in standard format for loading on the server and later display on the maps. This has not been quoted for this Project. USDD looks forward to discussing this option if the City is interested in using the mapping capabilities. Printing Capabilities. The ATX Station Controller supports printing of incident dispatch information on standard PCL or PostScript printers. The ATX supports multiple printers, and printers can be zoned by Station Area allowing printers to be assigned to one or more units in the station. Printouts can be made as one per station or one per alerted unit to give each unit a printout. Printers are monitored for connections and can be reported as up or down. The printer output format is configurable by USDD using any information provided by the CAD system in the XML alerting message. The printer output does not need be identical to the VoiceAlert announcement or message sign text and can include additional information if provided by the CAD system. The Station Controller simultaneously routes and plays audio, displays visual text information and prints to connected printers when an alert is received. Administration and Configuration Communications Gateway The Communications Gateway has a web -based configuration and management interface. This interface provides access to the configuration database as well as diagnostic reporting. Access to the system is password protected and role -based, allowing function restriction to the individual level when necessary. System logging is provided on the Gateways, and all communications with the CAD system is logged. In addition, statistical information on messages received and transmitted, along with counts of message retransmissions is kept in the database. Stations that do not respond to periodic polls are flagged as having trouble, and email / pager messages can be send to designated personnel advising of the failure. The system also includes a manual alerting client for dispatcher use when the CAD system is unavailable. This client can also be used by technical staff to generate end-to-end alert tests for the fire station. Station Controller Administration and configuration of the individual Station Controllers in the stations is accomplished two ways. Basic operations, configuration, and maintenance information is provided using the touch screen display on the front of the unit. This display normally shows basic Station Controller status information such as CAD link status, current time, and last dispatch received. Other detailed diagnostic information can also be displayed when needed 19 and basic troubleshooting can be conducted using the IP address and device name display functions. The display also provides the fire fighters control over the station radio monitor, and allows them to reprint dispatch information on previously received dispatches. The primary configuration of the Station Controller is accomplished using the web -based interface to the Controller. Any web browser (such as Internet Explorer or Firefox) can be used to configure the system from any PC that can access the Station Controllers. This allows staff to make configuration changes either locally in the station or remotely from an office or home with VPN access to the system. The interface allows the modification of all Station Controller settings, including time -of -day volume changes, audio input level and priority behavior, message device settings, unit configuration, and unit to station area assignments. The System displays the operational state of all components, including the remote message display peripherals. The web interface also provides access to a basic test alert function to allow technical staff to generate local test alerts. A system log is kept by the system and is accessible to staff through the web interface. This log contains all interactions with the Communications Gateways as well as all received dispatches and the actions the system took for each of these alerts. Software The Phoenix G2 System is a special-purpose appliance system, with the components specifically configured with hardware and software for station alerting. The Communications Gateway requires a module that USDD calls the Look and Feel module to adapt the Station Alerting System to the requirements of the Fire Department. This is a software module that is customized to meet these needs and includes the mapping of all CAD data fields to internal system data elements, the format of location information received from the CAD system, the VoiceAlert announcement formats for both in -station and on -radio announcements, and Message Display formatting. Although the system is capable of per -channel control of VoiceAlert announcements, some customization is expect to the user interface to allow dispatchers to control the VoiceAlert radio functions of the system on a per dispatcher basis. Software updates are provided and applied to the components of the system in different ways depending on the section of the system involved. The Communications Gateway is updated by US Digital Design personnel using remote access. The Communications Gateway disk drives have two separate partition groups and each can have a complete operating system and application installed. This allows USDD to update the software on the Gateways and switch reboot the system into either of the installed systems, as well as ensuring that database updates can be migrated directly from a running system to a new system. The Station Controller firmware is updated as a single file upload to the Station Controller using the web interface. The Station Controllers can have two different copies of operating firmware 20 installed, and a restart of the system will boot into the primary image. When a new image is loaded, the previous version is moved to the secondary image and is used automatically if the system fails to boot with the primary image. US Digital Designs will provide customers under support the current version firmware and they can decide to update Station Controllers or not update. Project Services The following is list of services that will be provided by USDD in connection with this Project and included in its pricing proposal attached at the Pricing Section. • Installation of Communications Gateways at the Temporary Dispatch Center, and relocation to the Permanent Dispatch Center • Installation of radio interface (and relocation to Permanent Dispatch Center) and integration with the CAD system used by the City. • Development of customized "look and feel" of delivered VoiceAlert announcements and message sign / display panel text. • Configuration and testing of Communications Gateways. • Integration of Communications Gateways with the data network, and remote assistance as necessary when dispatch level equipment is relocated to Permanent Dispatch Center. • Installation of Station Controllers, Peripherals (determined upon approval of individual station designs) and associated hardware at the existing stations. • Configuration and testing of the Station Controllers. • Integration of Communications Gateways and Station Controllers with the City's data network. • Comprehensive system testing. • Administrative, dispatcher and technical training. • Problem resolution. • Change management. Project Approach Our customer service philosophy is to make.our service match our products: reliable, effective and hard working. We are committed to assisting our customers to succeed in their use of our products. Our customer service philosophy is communicated to our employees by our actions and through discussions. Implementation Plan USDD will develop a project plan as part of the Planning process. The project plan will include all future phases of the project, the resources required for each task, and the schedule of tasks. Generally, all development, assembly and configuration work will be completed at USDD's offices in Tempe, Arizona. All installation, system testing, and training is conducted at the customer site. If the project necessitates, software and hardware engineering staff will visit the project site to remedy a problem. The exact equipment and services ordered, as well as City, 21 County and fire agency personnel, installer and USDD staff availability will affect the actual schedule and this cannot be determined until a contract is agreed. Project will be conducted using common project management processes and tools. USDD anticipates competing all design work at the beginning of the project, then completing individual worksite installations with per -site acceptance testing, and a final system acceptance test and training at the end of the project. The following is an estimated time line for the project, based upon having 2 installation crews of 2 installers per crew working at two worksites simultaneously, plus a project manager that works with both crews: Estimated task durations (in work days): • Detailed Design - 30 days During the Detailed Design phase of the project, US Digital Designs will work with the Fire Department and City staff to map the final requirements to the configuration of the Phoenix G2 Station Alerting System. This phase will also further identify any areas of the system that will require software or hardware engineering time to complete. • Communications Gateway Installation and Interface Checkout —10 days This phase involves the implementation of a test system with all hardware and software configurations developed during the Design Phase. Each functional feature identified during the Design Phase that does not require the development of custom software or hardware. This phase may identify additional areas for custom development that will be moved into the following phase. Progress to the next phase occurs after successful testing of the functional requirements identified in the Design Phase. • CAD Provider interface installation — Undetermined • Communications Gateway System Software Customization — 30 days This phase involves the development of the software and hardware that will be developed specifically for this project. This includes the development of the custom interfaces to the owner -furbished (existing) audio system. Progress to the next phase will be measured by the successful testing of the newly developed hardware and software. • Station Controller Installation and Checkout —10 days per station During this phase, the team will develop as -built documentation for each station illustrating the interconnections of all installed equipment. User training will also progress during this phase. Fire stations will not be moved to the next phase until all training has been conducted for all necessary personnel. The measurement to progress to the next phase is the success of a pre- cut full- up system test with the installed stations to ensure all stations are ready for migration. System Startup and Configuration —10 days 22 This phase of the project involves migrating each fire station from the existing alerting system to the new system. Tasks in this phase include identifying and relocating existing systems and circuits that are to be connected to the new system; connecting existing speaker systems to the new system, and functional testing of the installed and migrated station. Progress to the next phase is based on successful migration of all stations. Note that the costs associated with start up and configuration provided in the separate Pricing Proposal assumes that all 19 fire stations and training center be start up at the same time. • System Acceptance Testing — 5 days USDD and the City will jointly develop a written acceptance testing procedure ("ATP") and commence a test of the system consistent with the ATP. The ATP is based on the system standards and criteria developed during the Design Phase and final configuration of the System as actually installed. System acceptance testing will be completed after the migration of all stations to the new system. Progress to the burn -in period is contingent on the successful completion of the Acceptance Testing and correction of faults. O Burn -In Period — 30 days The Burn -In Period is defined as the time for the system to operate without major faults for 30 days. Completion of this phase will move the project into final acceptance and closeout. At this point, USDD will handover all final system documentation, review with project team members of lessons learned and resolution of any remaining minor project issues. Note that all tasks, dates, and durations are estimates based on the proposal as described in this response and assume resources are available at time of contract signing. Changes to the provided equipment, additional requirements, or other adjustments to the deliverables may extend the schedule. US Digital Designs does not pre -commit resources to projects prior to contract execution. Warranty USDD's standard warranty for a new system is 18 months from the date the purchase contract is signed. This is designed to accommodate initial shipping and the installation period and so all products can have the same warranty start & end dates. USDD anticipates that the installation of equipment will be less than 6 months, providing the City with a warranty period of more than one year. The Warranty covers both hardware and software support: The warranty covers any hardware defects, software updates and maintenance, remote support via telephone and VPN access during normal business hours, and 24/7/365 support for the System Administrator in the event of a mission critical failure (defined as a failure causing any fire station to be incapable of receiving dispatches through all communication paths). The warranty is a comprehensive "bumper -to -bumper" warranty, covering all components of the System purchased from USDD.. The only items not covered will be consumables, such as UPS batteries, and any components 23 used with the System provided by the customer (i.e., customer provided laptops, tablets, tvs, etc.). Please see the "New System Warranty" attached at Appendix B for more information concerning the System Warranty. Also please see the Response to the Support Services provided in the System Specifications section. Service Agreement Upon expiration of the warranty period, the customer has the option to enter into annual service and support of the System through a Service Agreement. The Service Agreement provides the same comprehensive bumper- to -bumper services provided during the warranty period, including repair of hardware defects, software updates and maintenance, remote support via telephone and VPN access curing normal business hours, and 24/7/365 support for the System Administrator in the event of a mission critical failure. The only items not covered under the Service Agreement would be any consumables (i.e. UPS batteries) and any components used with the System provided by the customer (i.e., existing speakers, customer provided laptops, tablets, tvs, etc.). The cost for the Annual Service Agreement is based upon the total hardware and software purchased. The cost based upon this proposal is included in the Pricing Proposal of this Response. Please see USDD's standard Service Agreement attached at Appendix C for more information concerning the services provided. Also please see the Response to the Support Services provided in the Response to Specifications and Requirements section. Description Of Support Under Warranty And Service Agreement Both USDD's New System Warranty and Service Agreement provides for the following support and services: • 24/7/365 support for the System Administrator for any mission critical failures, defined as the inability of a station (or all stations) to receive dispatches from all available communication paths. • Telephone and remote access support Monday through Friday during normal business hours (8:00 am to 5:30 pm MST). • Software updates as and when released. • Repair of defective Hardware, with ground shipping for the return of such repaired Hardware. 24 • X24 Mobile App licenses per each ATX Station Controller purchased and used within the System. Training This proposal includes training for the City's System Administrators, Dispatch Supervisors and Technical / Field Service Technicians on the System as designed and configured for the City. USDD will conduct on-site training for the City's dispatch trainers and supervisors and will provide written course materials for these classes, and electronic copies of the material (including video) for use by the City in customizing the training for their personnel. Additional on-site training can be optionally added to the contract if necessary for additional cost. The written course materials and any video recordings of training sessions will be considered confidential and proprietary and cannot be released to any third parties without the express written permission from USDD. G2 Training consists of four modules which are completed during one business day: • G2 Dashboard - (Manual Alerting Client) software training : [ 1 hour ] : System Administrators; Dispatch_Supervisors This module instructs users how to use the G2 Dashboard, which allows dispatchers and supervisors to send alerts if the CAD interface is down. It also provides radio control and situational awareness to dispatchers and supervisors by providing alarms and indicators that are present depending on the state of the System. • G2 Communications Gateway Administrator software training : [ 2 to 3 hours ] : System Administrators; Dispatch Supervisors (optional) This module instructs users how to use the G2 software provided to Add, Edit or Remove global assets and CAD types from the G2 system. • G2 VoiceAlert Voice Editor software training :) 1 hour ] : System Administrators; Dispatch Supervisors (optional); other users (optional) This module instructs users how to us the G2 Voice Editor to Add, Edit or Remove custom words or street names for use with VoiceAlert, the text -to -speech engine. • G2 ATX Station Controller configuration,_pragrammin,g¢ and troubleshooting training :_1 3 to 4 hours ] : Technical Services / Field Service technicians This module instructs users how to program / diagnose / trouble -shoot / replace devices / administrate the G2 ATX Station Controller. The first three modules require a network computer with audio capability and connectivity to the G2 Communications Gateway servers. 25 Conclusion As the City reviews this proposal, we are confident that it will find that the Phoenix G2 Fire Station Alerting System not only meets but exceeds the requirements and expectations of the City in the search to modernize its fire station alerting system. The following are just a few of the points that sets Phoenix G2 system apart in stability, value and performance: • Mission -Critical Stability. USDD products are built on an optimized Linux- based OS with all unnecessary services, software and "bloatware" disabled, providing protection against security vulnerabilities and requiring less memory to run application. This approach has regularly achieved multi-year 24/7 uptime. The First and Only Smart-Phone/Mobile Station Alerting App. USDD has developed the first and only smartphone/mobile station alerting app directly tied to the System, and sends simultaneous alerts, such as dispatch announcements, administrative alerts, IT support notifications and application update notifications, to personnel. The mobile alerts plays the same tones as those in the station, shows incident location using the device's built-in mapping capabilities and enables users to save notifications for future reference and search for previous notifications. USDD's app provides fire agencies with yet another dependable means of redundant notification for the best situational awareness and efficient response. The app is provided at no extra cost to all customers under warranty or under a Service Agreement with USDD. Similar commercial fire alert apps on the market cost approximately $1,000 in license costs per user annually. • Automated Voice Alerts. The Phoenix G2 Voice Alert uses the most advanced and accepted automated voice technology on the market that generates speech in a fraction of a second. The VoiceAlert interfaces with the CAD to provide a fully automated text - to -speech voice dispatch that can be delivered either digitally or through a voice radio system. The dispatch is made in a clear human -like voice, either male or female, and sent to individual stations simultaneously. The G2 VoiceEditor allows authorized personnel to edit the pronunciation of any word to be spoken by the system without USDD involvement or further cost to the customer. USDD will assist customers with adjustments that appear to be challenging. VoiceEditor also includes a feature to load a list of words or names that can be stepped through, played and marked for later adjustment speeding bulk changes if desired. Web -Based Updating,_Remote Configuration,. Troubleshooting, and Support. The G2 system is designed to interface with web browsers to facilitate updating, configuration and support. USDD and IT administrators can access the system remotely to configure and deploy software upgrades from any Web -enabled device, thereby reducing time and travel costs. No need for archaic updates and configuration using proprietary software, serial ports, dongles, etc. POE System Infrastructure. Minimizes the need for expensive additional UPS electrical circuits and related labor, lowers cable costs with commodity CatSe/Cath cabling, and 26 allows repurposing of existing cable infrastructure where available. Smart, purposeful design. • Easy Updates. When needed, firmware updates applied to station controller (ATX) automatically update all station peripherals simultaneously. • Active Monitoring. The station controller (ATX) actively monitors each station peripheral through periodic handshake messages, and reports any unresponsive peripherals back to the gateway — providing a central monitoring point for the entire alerting system. • No software feature 'Up -Sales'. No existing software features are sold/packaged as 'Add -Ons' for additional module resale — they are built -into every version of our software and are available immediately if and when they are needed. • G2 Peripherals - Module Design. Each G2 Peripheral (i.e., message sign, sign remote, message remote, room remote, illuminated speakers, color indicator remote, strobe light, 1/0 remote) connect to a centralized station controller via a single CAT cable for audio and Power over Ethernet (PoE) source, and will run off a battery backup during power failures The G2 Peripherals can be configured for any condition or station layouts, enabling each station to phase in alerting system upgrades and additions at any time. • UPS -Backup can be monitored for status through our system, and can send notice if power fails. Extended -Runtime UPS (if needed) has also been developed by US Digital Designs, and is available for projects demanding longer backup times. • Backup Alerting_Paths. US Digital Design's Fire Station Alerting Systems are capable of providing multiple alerting paths. If the network fails, the stations can be alerted via UDP/IP, serial radio or landline data, voice over IP, 2 -tone paging encoding/ decoding, contact closure, and telephone ring detection. • VOIP support. USDD Station Controllers can register VOIP extensions with SIP -based PBX systems, and then configured to alert on ring and/or auto answer to play call audio over the station's speaker network. • Unit Status Function. Available in conjunction through some of the better CAD systems - can use connected Message Signs to show the status of units quartered in a station. Often units will return from an incident and find that their status is not properly set to 'In Quarters.' This feature is useful for agency crews to verify that their unit is in the correct status while in the station, or to see the status of the other units in the station. FCC and TUV Compliance. The G2 System has undergone extensive safety testing and has passed FCC and TUV Rheinland ("TUV") safety standards. The TUV is similar to UL 27 standards, but is applicable to international electrical safety standards. After being bombarded with radio frequencies, microwaves, electrical voltage and electrostatic pulses, and prolonged testing of power supply circuitry, safety, and emissions, the System met the rigorous safety standards and its components are compliant FCC 15 Class A electronics and related European and International standards. This is very important to the public safety industry, as the System was found not to interfere with public safety telecommunications, and conversely public safety telecommunications does not adversely affect the System. The design and construction of critical components in the System make it virtually immune to damage from electrostatic "shocks." The Phoenix G2 System is the only fire station alerting system on the market that has met these strict standards. Predictable and Efficient Service & Support Methods. US Digital Designs takes a lot of pride in the way we service our customers — randomly poll as many FSAS customers as you can to get the true testament to our dedication. • Responsive and Robust Design/ Engineering Services (construction documents, as -builds, etc.). Made -In -USA compliant. All products designed and manufactured by USDD are proudly 'Made in USA' compliant and serviced in the USA. All products are designed and manufactured at its Tempe, Arizona location. Likewise all service and support for the System is done from USDD's Tempe, Arizona headquarters. No outsourcing. USDD also takes great pride in using minority and women owned businesses in its manufacturing process and installation. 28 PROJECTACKGROIJ(' D AND DESCRIPTION The City of Downey ("Agency") is seeking bids for the purchase and installation of hardware, software and implementation services for a turnkey fire station alerting system ("System") for both Temporary Dispatch at Downey City Hall and Permanent Dispatch at Downey Fire Station 1 during Fire Stations 1-4 modernizations. Reference Appendix A for Station Drawings. There are currently 12 stations in Agency's alerting network; 4 fire stations in the Agency's system and 4 at Compton and 4 at Santa Fe Springs. It is anticipated that the existing system at Compton and Santa Fe Springs will remain in place, requiring the bidder's system to remain coterminous with the existing alerting hardware connected to the FDM CAD system. The desired System shall interface with the Agency's existing CAD and new radio systems, and will communicate using TCP/IP over the Fire Department's WAN. The desired System allows the stacking and simultaneous alerting of response units, speeding up deployment of the first responders. The Bidder shall provide all equipment, materials, station installation and supervision to provide a turnkey fire station alerting system. This project shall be completed in a manner commensurate with the intended application. The drawings attached to the RFP contain conceptual locations of alerting elements. It is incumbent on the individual bidders to propose their best design taking into account their experience and products to create a single, turnkey solution for the Agency. Throughout the submission, Bidder will be required to certify their compliance with the specification requirements by checking the box next to 'Will Fully Comply'. Any other response will require Bidder to check 'Will Not Fully Comply' and provide information, justification or other notes regarding such non-compliance as outlined in the table below. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance APPLICABLE STANDARDS AND PUBLICATIONS All latest published standards of the following associations/organizations shall be followed where applicable, as minimum requirements: • 2016 California Building Code (CBC) • American National Standards Institute (ANSI) 29 • American Society for Testing and Materials (ASTM) • Electrical Testing Laboratory (ETL) • Insulated Cable Engineers Association (ICER) • Institute of Electrical and Electronic Engineers (IEEE) • National Board of Fire Underwriters (NBFU) • National Electrical Manufacturer's Association (NEMA) • National Electric Safety Code (NESC) • National Fire Protection Association (NFPA) • Underwriters' Laboratories (UL) • Building Officials & Code Administrators (BOCA) • National Electrical Code (NEC) • International Building Code (IBC) • MIL -STD -810 (latest revision) * Telecommunications Industry Association (TIA) • Electronic Industry Alliance (EIA) • National Institute of Standards and Technology (NIST) • American Concrete Institute (ACI) • American Society of Testing Materials (ASTM) * Internet Engineering Task Force (IETF) • Part 15, 80, 90 and 101 of the FCC Rules as defined in 47CFR • California ROHS as outlined in Section 25214.10 of the California Health and Safety Code • Los Angeles County Building Code, based on the 2016 CBC • 2016 California Electric Code • 2016 California Building Standards Code (California Code of Regulations, Title 24) Equipment installation shall comply with the guidelines set forward in Motorola's R56 Standards and Guidelines for Communications Sites, April 2017 edition Any new installation work will comply with the Motorola R56 standard where applicable. Note that BergElectric and USDD will not perform any work to bring existing systems into compliance and a compliant grounding system must be in place prior to installation. The System shall be compliant with the National Fire Protection Association (NFPA) Standard 1221 (2019 edition) and 1710 (2016 edition), as applicable. Please see App rrdi A for more information on how the System complies with NFPA 1221. In the event of a conflict between specifications, Bidder agrees that the most stringent requirement, as determined by the Agency, will govern the work required. 30 Will Fully Comply Notes regarding non-compliance REQUIREMENTS I X Will Not Fully Comply General The System shall be designed specifically for use as a Fire Station Alerting System. The Phoenix G2 Station Alerting System has been designed from the ground up as a reliable and feature -rich Fire Station Alerting System. The initial design specification was written by a large fire department, and additional features have been added throughout the system design lifetime through customer requirements and improvements in technology. The System shall use a single point of power/Power over Ethernet (POE) infrastructure that optimizes the most common and inexpensive CAT6 cabling, allowing repurposing of the Agency's existing cable structure where available, and minimizing labor costs by using low - voltage contractors for installation. The System is designed to use a single point of power/ POE infrastructure. The Phoenix G2 System requires only a single LAN cable to connect the Station Alerting Controller and any peripheral in the station. Accordingly, peripherals do not require an external power source. This design also provides power for message signs attached to the Message Remotes. This design was intended to minimize the need for expensive additional UPS electrical circuits and related labor, lowers cable costs with common CatSe/Cat6 cabling, and allows repurposing of existing cable infrastructure where available Bidder shall comply with IEEE 802.3bt in the installation of their solution. See comment below. The Bidder shall ensure that all components of the System are supported by an uninterruptible power supply. USDD includes a UPS for all fire station designs. The System shall be designed to be network -friendly by distributing quick alerting messages using low- bandwidth and describe the traffic requirements for each type of message. The System with VoiceAlert is designed to use low -latency broadband data connectivity between the Communications Gateways and the Station Controllers. This connectivity must be capable of carrying TCP and UDP / IP data streams in both directions. The alerting protocol is designed for use on low -speed data radio systems and is very light weight with an alert message approximately 500 bytes, and an acknowledgement of 10 bytes. 31 The System shall be able to handle a minimum of 100 individual fire stations and facilities and shall be modular in design to allow for future expansion and upgrades. The Phoenix G2 alerting system is modular and allows for the addition of Communications Gateways, Station Controllers, and Station Peripheral by the customer with only configuration changes necessary on existing systems. The System has been designed to allow stations to phase in or upgrade equipment using an easy "plug and play" installation of peripherals. The System can be expanded to accommodate more than 250 fire stations The System shall have "heart -friendly" features such as escalating audio and subdued lighting at night. Bidder shall identify and describe the "heart -friendly" features of the System. The Phoenix G2 Station Alerting System utilizes ramping audio tones and lighting. Standard ramping alert tones are available in the System, and USDD can add additional customer - specific tones per customer requirements if the standard tones do not meet your agency's needs. Bidder shall not use any encrypted or proprietary messaging internally within the proposed solution. Should the proposed system design already contain proprietary or encrypted messages between components, Bidder agrees to provide documentation and information related to the encryption key material and proprietary protocols to a neutral third -party escrow service in the event that the Bidder becomes unable to provide technical services to maintain System. Such information shall be comprehensive enough for a competent technician, as defined by the Agency, to perform maintenance or service on the System to restore functionality. See comment below. All Components of the System shall comply with the Made in USA Standard according to the US FTC Guidelines. All products designed and manufactured by USDD are proudly 'Made in USA' compliant and serviced in the USA. All products are designed and manufactured at its Tempe, Arizona location. Likewise all service and support for the System is done from USDD's Tempe, Arizona headquarters. No outsourcing. USDD also takes great pride in using minority and women owned businesses in its manufacturing process and installation. Will Fully Comply Will Not Fully Comply I X Notes regarding non-compliance 1. USDD objects to the IEEE802.3bt compliance requirement. 2. Any fire station alerting system, regardless of manufacturer, will use proprietary protocols and encryption is necessary for the proposed design. This has never been an 32 issue in the 15 years and 3,000 plus station systems we have installed and we believe that the expense of a third -party escrow is unnecessary expense. CAD Interface and Manual Alerting The Bidder shall be responsible for fully implementing a CAD Interface to the Agency's existing FDM CAD/RMS system. USDD has developed an interface to the FDM CAD system currently used by Strathcona County Alberta, Canada (and Leduc, Alberta) and St. Johns Regional Fire Department in Newfoundland, Canada. An interface will be developed using the USDD XML alerting interface. USDD will work with FDM in the development of the interface and will provide the vendor with an Implementation Guide, software development assistance, and can provide a development virtual machine instance of the Alerting System for use in testing by the CAD vendor. US Digital Designs is also willing to make necessary additions or modifications necessary to accommodate site- or system -specific CAD system functions The Bidder shall be responsible for communicating and coordinating directly with FDM and for all costs, both direct and indirect, with FDM for all interfaces, APIs and software interfaces required for successful implementation of this product. Comply — the cost of FDM's side of the CAD interface is included in the Pricing Proposal submitted herewith. The System shall be controlled directly primarily from the Agency's CAD system via a TCP/IP connection. USDD will comply. USDD will use a TCP/1P connection between the System and CAD system. There shall be a secondary connection from the existing CAD system, which the bidder shall describe. USDD can support multiple CAD connections, including a serial connection or another TCP/IP connection, provided, however, that the CAD system must be able to provide such secondary or multiple connections. The CAD system will exist at the Temporary Dispatch at Downey City Hall and after Fire Station 1 modernization completion at Downey Fire Station 1. USDD's cost proposal includes the cost for installation of the Dispatch System at the temporary site, and relocation to the permanent site. The relocation will include remote assistance for any necessary configuration changes caused by the relocation. The System interface to the CAD system shall support both dispatch alerts, non -emergency alerts, and administrative notifications. 33 The Phoenix G2 System uses an XML Alerting API that supports both emergency and non- emergency alerts. The Alerting API doesn't make a direct distinction between these types of alerts, but the Customer can change the alerting behavior of the alerts using different alert parameters (such as turning on/ not turning on lights, selecting alert tones, etc.). There are two Alert message formats that can be used with the Communications Gateway to send alerts and one of the formats primarily supports emergency alerts and the other allows free form messaging more appropriate for non -emergency alerts. The System shall be capable of alerting by All -Call, Agency, Group, Station or Individual Unit. The Phoenix G2 Alerting System supports alerting by Station, Unit or Groups of Stations, Units or other Groups. The Communications Gateway also supports Aliases that can be mapped to other actual alerting entities to allow the CAD system to send different names than the names used by the alerting system. This can be used in cases where one station or units is to be alerted for more than one CAD identifier. Alerting Groups shall be configurable by an authorized user designated by the Agency. The City's assigned System Administrator, or personnel assigned by the System Administrator with this role permission, can configure the Alerting Groups. The System shall provide a means of notifying dispatchers that all components are operating properly; self-diagnosis, system health check (per NFPA 1221). The System shall maintain logs of system self- diagnostics and system health checks for a period of no less than thirty days. Bidder will describe the notification method to Staff of system status. The Phoenix G2 Alerting System monitors the individual Station Controller and their components, power supplies and peripheral devices and can dynamically report failures. The Communications Gateway's web -based application provides personnel with audible and visual alarms of system failures and can communicate alarms through SNMP, or SMTP email. System logs are retained for a minimum of 1 year. For each dispatch alert message received from CAD, the System shall send a response over the CAD TCP/IP connection indicating the success or failure of each dispatched station, unit or group for the given alert. The Communications Gateway returns a Destination Status Message XML message to the requesting CAD system indicating the success or failure of the individual destinations (Stations, Units or Groups) in the alert. This message is sent after all alerting message retries have been exhausted. This System shall be capable of providing manual non -emergency messages to units, stations or groups of stations. 34 The Phoenix G2 system has a Manual Alerting Client that allows dispatchers to alert stations, units or groups of stations or units with dispatch or administrative messages. The Dispatch Alert Tab of the client is formatted with destination, location and incident nature fields to allow speech and message sign text formatting. The Administrative alert tab allows free form text messages to be input into the system and the system will announce them in the stations. This is useful for storm notifications, daily morning announcements and other similar announcements. The system administrator can also configure Stock Alerts that are pre formatted administrative alerts. These can be configured for manual activation, or automatic activation by day -of -week and time -of -day. These are useful for daily system test announcements or wake-up announcements. Alerts at stations shall start not more than one second after the alerting system receives a dispatch alert from the CAD system. The Phoenix G2 Alerting System can process the alert information received from the CAD system in less than 500 ms after receipt from CAD and can alert 10 stations in less than 1 second although the actual time taken depends on the speed of the alerting circuit (wide - area -network in the case of the proposed primary alerting circuit) and other loads on this network. The alerting protocol is designed for use on low -speed data radio systems and is very light weight with an alert message approximately 500 bytes, and an acknowledgement of 10 bytes. A visual indication shall be provided to dispatchers to indicate if the system is and its components are properly operating. The Phoenix G2 Alerting System monitors the individual Station Controller and their components, power supplies and peripheral devices and can dynamically report failures. The Communications Gateways web -based application provides personnel with audible and visual alarms of system failures on their monitors and can communicate alarms through SNMP, or SMTP email. Further, USDD can supply a large flat -screen display and an HDTV Remote for a dedicated system monitor at each Dispatch Center. In the interest of saving money, this feature has not been quoted for this Response, but USDD would look forward to discussing this feature in more detail if the Agency is interested. A manual alerting application shall be provided for dispatcher use to alert stations, units or groups in the event the CAD system is not available. 35 The Phoenix G2 Station Alerting System provides a web -based Manual Alerting application for manual alerting use. This application provides dispatcher or other authorized users access to both emergency and non -emergency alerts with separately formatted screens for each type of alert. The application also shows the status of recently sent alerts, both from CAD and from the Manual Alerting application. The Manual Alerting application allows dispatchers to alert stations, units or groups of stations or units with dispatch or administrative messages. The Dispatch alert tab of the application is formatted with destination, location and incident nature fields to allow speech and message sign text formatting. The Administrative alert tab allows free form text messages to be input into the system and the system will announce them in the stations. This is useful for storm notifications, daily morning announcements and other similar announcements. The system administrator can also configure Stock Alerts that are pre formatted administrative alerts. These can be configured for manual activation, or automatic activation by day -of -week and time -of -day. These are useful for daily system test announcements or wake-up announcements. Will Fully Comply I X I Will Not Fully Comply Notes regarding non-compliance Alerting Circuits The primary dispatch circuits shall be monitored and a prompt warning shall be provided in the event that a situation that will impact reliability occurs, as per NFPA 1221. All two-way alerting circuits are monitored for integrity using periodic handshakes and the success or failure of these handshakes is logged on the Communications Gateway. If the number of failed handshakes exceeds the configured threshold an event is triggered on the Gateway to display a warning message and cause an audible alarm on the Station Monitoring and Control web application page. The Gateway can also be configured to notify email addresses of failure and recovery of each station's monitored circuits. The Fire Station Controller also logs loss of handshakes and can trigger 10 Rule actions when the station has failed to receive handshakes for 3 cycles. These 10 Rules can be configured to, for example, turn on dispatch radio monitoring, play an alert tone and display message sign text, or close a relay output. The primary alerting circuit shall be over the Agency's WAN. USDD will provision and configure the system to use Agency's WAN as the primary alerting circuit. 36 The proposed system shall be capable of multiple secondary redundant alerting using two-tone sequential or DTMF paging, contact closure input, audible sound detection, telephone line ring detection, or VolP/SIP. The Phoenix G2 Alerting System supports multiple alerting paths including wired and wireless data networks, SIP VoIP signaling, two-tone and DTMF decoding, contact closure and analog telephone ring detection for triggering alerts. Multiple communications paths can be configured and operate together such that if one path fails, the system automatically uses the next operational path in priority order. USDD will work with to identify one or more alerting paths that will meet the Agency's goals and expectations. Will Fully Comply X I Will Not Fully Comply Notes regarding non-compliance Dispatch Alerting - General The System shall provide, at each station, capability to control functions for each of the following: audible tones, lighting, relay activation, and printer interface. Audible Tones The ATX Station Controller has standard ramping tones incorporated into the system. These tones are triggered by the receipt of an alert and the tone to play is contained in the alert message, allowing the CAD system to control the tone through the Communications Gateway. Tones are commonly selected based on the incident nature, but can also be based on the units alerted or other CAD data. Lighting The ATX Station Controller and Message and Room Remotes can power and control LED Speaker Lights with ramping LEDs. These devices are all fully zonable for assignment to one or more units for zoned alerting. The ATX also has 4 low -voltage relays which can be activated during an alert to control existing overhead lighting through a lighting contactor or relay. Relay Activation The ATX Station Controller has 4 internal relays, and additional relays can be added to the system in groups of 8 using 10 Remotes. Additional Relays are also provided inside Message and Room Remotes (2 per device). The ATX firmware includes a sophisticated but simple to configure 10 Rule function to control these relay through various triggers including: any station alert, specific unit alert, time of day, closure of an auxiliary input and loss of communications link. Relays can be held closed as long as the trigger is active, until another trigger clears it, or for a specified period of time 37 (pulse). Relays can also be configured for operation from the Dispatch Center through the Station Status and Control page for, as an example, controlling bay doors or parking area gates. Printer Interface The ATX Station Controller supports printing of incident dispatch information on standard PCL or PostScript printers. The printer text formatting is set by the Communications Gateway. The ATX supports multiple printers, and printers can be zoned by Station Area allowing printers to be assigned to one or more units in the station. Printouts can be made as one per station or one per alerted unit to give each unit a printout. Printers are monitored for connections and can be reported as up or down. The System shall provide a zoning capability such that portions of a station can be alerted without alerting the entire station. The System shall provide a minimum of 4 separate alerting zones per station. The Phoenix G2 ATX Station Controller fully supports station zoning through its internal audio amplifiers and LED Speaker Light outputs, LED colored light indicators and Message Signs. Common areas are typically set to alert for all alerts and sleeping areas can be configured with fixed unit -associated zones, or equipped with Room Remotes to allow unit associations to be selected per room. The ATX Station Controller supports more than 200 zones in each station through the use of built-in amplifiers and the addition of Message Remotes, Room Remotes, and 10 Remotes. The ATX Station Controller has x4 70 Volt audio outputs and 1 line- level audio output, each of which is independently zonable for an initial total of 5 built-in zones. Additional audio zones can be added by adding Message Remotes or Room Remotes, or by switching audio outputs using 10 Remotes. Each Message Remote has 2 audio amplifiers and can add 1 or 2 zones, and a Room Remote has 1 audio amplifier and adds 1 zone. Bidder shall describe how zoning is managed in the System both at the Dispatch Center at each location within each Station. In the Station Controller individual Peripheral devices and audio amplifiers are associated with Station Areas (or zones). All devices in a Station Area are activated for an alert that involves that area. Each Station Area is then associated with one or more units, and is activated whenever an associated unit is alerted. unit to Station Area association is configured using the web configuration in the Station Controller. 38 This configuration can be performed by the System Administrator or authorized personnel with appropriate role permission given by the System Administrator using the web -based Dashboard on any web -enabled device, and can be done either at the Dispatch Center, at the station, or elsewhere. Bidder shall indicate if the System will allow certain rooms or areas to be able to be alerted individually and if there is an option to select the notifications that will be received for that area and the method used for the end user to make such a selection Room Remotes can have 1 or more units assigned for selection and firefighters can select which units they wish to have trigger alerts for that room. This selection is reset at the Day time set in the controller to prevent inadvertent loss of alerting after shift change. In addition, if configured, the front panel touch screen of the Station Controller can also be used to select the units associated with a Station Area to allow firefighters to select unit associations for example when necessary to change dorm rooms. The System shall provide a means to silence all station speakers manually, with the System allowing the silenced speakers to be overridden by the receipt of a call for service. The ATX Station Controller has a Speakers ON / Speakers Auto function to allow radio monitoring during the day (or when desired) and alert -only activation during night time. If necessary this feature can be overridden when desired on a station- by -station basis using the Station Status and Control web application in the dispatch center to force monitoring during critical times. The On/Auto monitoring can also be automatically controlled by time of day or through other triggers using the station's 10 Rules configuration. The System shall provide a means to have all or selected station speakers monitor the dispatch radio channel, allowing for all radio traffic to be heard at each speaker. See above. Will Fully Comply I X I Will Not Fully Comply Notes regarding non-compliance Dispatch Alerting —Audible The fire station alerting system shall provide an audible escalating alert tone that clearly identifies to the units the type of call that is being dispatched. The alert tone shall immediately precede the dispatch announcement (per NFPA 1221). The System must support the use of at least four customized tones so that different tones can be used to indicate the type of call during the alert notification. 39 The ATX Station Controller has numerous fixed and ramping alert tones that customers can select from, or additional tones can be added by USDD to meet individual customer requirements. Alert tones can be fixed or selected based on incident nature or other CAD data to meet operational requirements. The fire station alerting system shall provide an audible alert over the speaker system of the station. The ATX Station Controller has ample internal amplifiers and inputs to allow connections to a station's speaker system — See responses below. The fire station alerting system shall have its own internal audio amplifiers with full remote volume control capability. The ATX Station Controller has 4 internal audio amplifiers that are remotely configurable for volume adjustment, and each Room Remote or Message Remote that may be installed has a remotely controllable volume control with optional local volume and monitoring override. To guarantee system performance, individual speakers are not remotely controllable (unless only a single speaker is connected to an amplifier). The fire station alerting system shall be compatible with commercially available P.A. amplifiers supporting consumer audio line level (-10dbm) 600 ohm differential inputs. The ATX Station Controller has 3 customer audio inputs that can be used to connect customer audio sources. These inputs are 600 ohm balanced, DC isolated inputs. The fire station alerting system shall provide the ability to play building overhead paging through a connection to the station telephone system The ATX Station Controller has 3 customer analog audio connections for connection to dispatch radios, station intercom paging or other audio sources. One input is pre- configured for paging. The fire station alerting system shall have the capability to register VolP extensions with SIP - based PBX systems, and then configured to alert on ring and/or auto answer to play call audio over the station's speaker network. The ATX Station Controller can register the VOIP extensions and perform the functions as stated above. The fire alerting system shall provide the ability to mute in -building paging during dispatch alerts. 40 The 3 audio inputs have configurable prioritization and muting options that can have different behavior both during alerts and not during alerts to provide muting of inputs based on priority and function. Also, the inputs can be associated with 1 or 2 audio zones to allow inputs to be split among functional areas in the station to, for example, confine intercom paging to only certain areas of a station This fire station alerting system shall include a radio interface for redundant dispatching and on -air dispatching. Each dispatched run shall be broadcast over both the alerting network and over the dispatch radio channel. USDD has included a Gateway Radio Interface (GaRI) for the Agency's Dispatch Center to interface with radio consoles, or control or base stations for dispatch radio VoiceAlert announcements. Multiple GaRI`s can be configured in a system to provide up to different radio channels with different dispatch announcements in the case of multi -agency systems. The Communications Gateway can adjust VoiceAlert announcements to shorten them during times of heavy radio traffic to more quickly get dispatches out over the radio. The ATX Station Controller also has a built-in Two-tone and DTMF tone decoder that can decode alerting tones from a connected voice radio. This can be used as a secondary (or backup) alerting path and can be continuously available, or only enabled only when the primary alerting path is unavailable. The radio interface shall be equipped to detect channel traffic and wait until the channel is free to begin automated dispatching. The GaRI has inputs that can be fed from a radio or radio system channel or talkgroup busy indication to cause the system to wait until the channel is free before transmitting. Channel busy information can be obtained through a Radio Console Interface for Motorola MCC7500 or Harris C3 Maestro Gateway radio consoles or directly from compatible radios that provide COR or radio receive indications. Timers are also included in the system to accommodate back -and -forth communications timing before transmitting to avoid stepping in the middle of communications Will Fully Comply ® ( X I Will Not Fully Comply Notes regarding non-compliance Dispatch Alerting - Automated Voice The fire station alerting system shall have the capability, for any incident or administrative message, to create voice dispatch alerts that announce simultaneously in multiple stations. The Phoenix G2 Station Alerting System fully supports alerting multiple stations simultaneously and playing VoiceAlert automated announcements in the alerted stations and over the dispatch radio channel or talkgroup. If multiple alerts come in to the 41 Communications Gateway for multiple dispatches, the stations are alerted immediately and VoiceAlert plays in the stations, and radio voice announcements queue for the radio channel as necessary. VoiceAlert announcements can also be reformatted based on incident type to, for example, place the units on the end of a structure fire dispatch to more quickly alert the dispatched stations to the location and nature of the incident. For example the normal VoiceAlert format might be "UNITS respond to a NATURE at LOCATION" and this might be rearranged to "NATURE at LOCATION for UNITS" to move the long list of units to the end of the dispatch. All of these formats are configurable by USDD for local operational requirements. Dispatch information shall allow live dispatcher voice in addition to or in place of the automated voice announcement. The Phoenix G2 Alerting System allows the dispatcher to start, pause, or stop VoiceAlert announcements on a per -channel basis to allow manual dispatch announcements without automated dispatching over the radio channel. Pausing the VoiceAlert stops the radio channel announcements while allowing new announcements to queue for later playback and stopping the announcements stops all announcements, clears the queue of waiting announcements and prevents new announcements from begin added to the queue. Automated voice announcements supported shall include: dispatch announcements, announcements of move -ups, and non -emergency or administrative messages. USDD°s standard XML Alerting API gives complete control of what events on the CAD system can cause alerts, and US Digital Designs will provide assistance in configuring the XML messages for each of these types of alerts so they format VoiceAlert announcements, message sign text and printer output appropriately for each use case. Provided the CAD vendor can implement alerting messages for all of these events the system will be able to process all the listed alert types. The automated voice dispatch announcement will include, at a minimum, detailed dispatch information including apparatus to respond, incident type, street address, and common place name. The USDD VoiceAlert system can announce all of these types of information provided the information is received from the CAD system. Please see response above. The System also has reformatting and substitution capabilities to, for example, modify nature codes from a displayable format to a speakable format ("CVA" to "Stroke" or "MVA" to "Traffic Collision"). Automated voice dispatch announcements shall immediately follow the audible alert tone as per NFPA 1221. All VoiceAlert announcements immediately follow the selected alert tone. 42 The fire station alerting system shall provide local system administrators a "Do -It -Yourself" ability to edit the pronunciation of street names, unit types, and other names and words without manufacturer involvement. Bidder shall provide description of the hardware and software required for such modifications. The Phoenix G2 VoiceEditor allows authorized personnel to edit the pronunciation of any word to be spoken by the system without USDD involvement. USDD will assist customers with adjustments that appear to be challenging. VoiceEditor also includes a feature to load a list of words or names that can be stepped through, played and marked for later adjustment speeding bulk changes if desired. To make an editing change, the user enters a word to adjust and can have the system speak the word. The user can then modify the pronunciation of individual parts of the pronunciation, add new phonemes to the pronunciation, split the word by syllables, and add emphasis to syllables. The system will speak the word after each pronunciation. The user can then save the modified word with the adjusted pronunciation and test the word with some sample text before moving to the next word. The fire station alerting system shall have the ability to produce automated voice alerts on servers located at the dispatch center and at fire stations through the station controllers in the event of network latency. The Phoenix G2 System fully supports configurations to enable VoiceAlert messages to be produced by the Communications Gateway located at the dispatch center (either directly from the CAD system or by the Manual Alerting Client), and local automated voice announcements produced by the ATX Station Controllers. Will Fully Comply Notes regarding non-compliance X I Will Not Fully Comply I Dispatch Alerting - Relay Controls and Inputs The fire station alerting system shall provide multiple relay contacts at each station for the purpose of controlling external switched functions. At a minimum, the contacts shall be able to be energized for a configurable period of time upon receipt of a CAD dispatch message. The outputs shall be configurable as normally open or normally closed (Form C) contact closures. Additionally, the system shall easily expand the number of relay contacts. The vendor should explain how their system works with contacts, including quantity and expandability. The ATX Station Controller has 4 Form C relay outputs built into the Station Controller unit. These outputs on are configurable through the 10 Rules section of the ATX Station Controller configuration tool. Triggers include unit or station alerts, time of day, communication path 43 and UPS events, and other station -level event triggers. The outputs can be configured for permanent or timed closure with or without a delay before closure. In addition to the ATX outputs, several G2 Peripherals can provide additional relay outputs and closure inputs to the System. These include the following: • G210 Remote peripheral provides relay outputs and contact closure inputs in groups of & The contacts on the 10 Remote are normally open only, but can be configured to act as normally closed contacts in most applications. • G2 Message Remote provides 2 relay outputs and 2 contact closure inputs. • G2 Room Remote 2 provides 1 relay output and 1 contact closure input. • G2 Gamma LED Sign provides 1 relay output and 1 contact closure input. All station relays can optionally be controlled by dispatchers from the Station Status and Monitoring web application on the Communications Gateway allowing dispatch control of these configured outputs. This can be used for station bay or parking gate controls to facilitate outside agency move ups, or other functions. The fire station alerting system shall provide multiple isolated DC inputs for the purpose of monitoring status of external actions and functions. Bidder shall provide documentation as to the requirements for inputs and any COTS interfaces (water sensor, temperature sensor, other configurable input) that are available and the costs of those options. The vendor should explain how their system works with inputs, including quantity and expandability. The ATX Station Controller has 3 internal DC contact closure inputs for monitoring devices, doorbells and other external functions. These inputs are configured using the 10 Rules functions in the Station Controller and can trigger actions such as unit or station alerts, playing of audible tones such as doorbells along with message display, activating relay outputs, or clearing active alerts. Additional DC inputs can be added to the system by adding peripheral devices to the system. See response above for the peripherals and number of DC inputs provided. The state of all Station Controller inputs is also sent to the Communications Gateway and can be displayed as activity or alarm indications to the dispatchers using the System Status and Monitoring functions of the Gateway. USDD does not provide the COTS interfaces/systems requested above, as these need to be installed by specific trades (i.e., a gas shut off valve needs to be installed by a qualified licensed plumber), but we will provide technical assistance to such vendor explaining the characteristics of the signal that is output from the System when an alarm event occurs so that the signal may be used as an input to the system that the vendor installs. 44 Will Fully Comply f X I Will Not Fully Comply Notes regarding non-compliance Dispatch Alerting - Printing The fire station alerting system shall be capable of providing a dispatch printout with the same information that is announced upon receipt of a CAD dispatch announcement. The printout must also include user comments if this information is provided to the system over the CAD interface. The ATX Station Controller supports printing of incident dispatch information on standard PCL or PostScript printers. The ATX supports multiple printers, and printers can be zoned by Station Area allowing printers to be assigned to one or more units in the station. Printouts can be made as one per station or one per alerted unit to give each unit a printout. Printers are monitored for connections and can be reported as up or down. The printer output format is configurable by USDD using any information provided by the CAD system in the XML alerting message. The printer output does not need be identical to the VoiceAlert announcement or message sign text and can include additional information if provided by the CAD system. The System shall be compatible COTS laser printers and shall not require reconfiguration or new firmware for replacement standard COTS laser printers. The ATX Station Controller can accommodate most PostScript and PCL -compatible printers. The fire station alerting system shall support simultaneous printing and audible alerting. The Station Controller simultaneously routes and plays audio, displays visual text information and prints to connected printers when an alert is received. Will Fully Comply J X I Will Not Fully Comply Notes regarding non-compliance Dispatch Alerting - Visuals The fire station alerting system should include provisions to display the dispatch information at the station. Devices to be used for display should include LED message signs, color indicator with at least four color options that can be assigned to units to indicate units assigned to a dispatch, strobe lights for high volume areas, and CEC (consumer electronic control) and HDMI connections to allow displays on TVs, monitors, projectors and video walls. The ATX Station Controller supports message displays through Message Remotes, Sign Remotes, Room Remotes and HDTV Remotes. All Remote Peripherals (except the HDTV 45 Remote) are powered by the ATX Station Controller through the power over Ethernet (POE) cabling, so no local power is required at the sign location for standard USDD LED Message Signs. The ATX Station Controller has 8 POE ports for these devices, as well as Color Unit Indicators (3 per POE port) and 10 Remotes. Additional devices can be added to the system through the addition of Expansion Cabinets which add 12 additional ports per Cabinet. Multiple cabinets can be added to the system. The largest system delivered to date has more than 75 devices in one station. Also, 1 message sign can be powered and controlled directly from the ATX Station Controller. Message and Sign Remotes can be assigned to 1 or more Station Areas for zoning, and Room Remotes can also be assigned Station Areas and have selectable unit assignment capabilities. A Message Remote can power and control up to 2 message signs and has 2 internal 15 watt audio amplifiers. A Sign Remote can power and control l message sign, and a Room Remote has 1 message sign internal to the unit along with x1 1- watt audio amplifier. USDD's new LED Gamma Sign is designed to be powered directly by the ATX Station Controller; no Message Remotes or Sign Remotes are necessary. The Gamma Sign can be wired for up to three in one string. It comes in two screen sizes, a 24" active screen width, and 36" active screen width. The 36" screen Gamma can also be configured so a portion is dedicated as a turnout timer. This allows the 36" Gamma sign to provide the dual functionality of providing the dispatch information and turnout timer in a single screen. HDTV Remotes connect to the Station Controller with a HDTV display through an integrated HDMI output and is powered from AC power local to the HDTV. The HDTV Remote can display dispatch alert information, incident location map and turnout timer simultaneously on the display. Provided the HDTV Display has Consumer Electronic Control (CEC), which is provided with most modern HDTV's, upon receipt of an alert, the HDTV Remote will automatically switch to the assigned HDMI input to display the incident information. After a configurable amount of time, the HDTV will automatically revert to the HDMI input prior to the alert, and resume the functions assigned to that HDMI port. The G2 Room Remote 2 (new generation Room Remote) provides an integrated message display within the unit to provide a visual alert in a dorm room utilizing the zoning functions of the System. The G2 Room Remote 2 uses a 10.1" full color, high resolution LCD touch screen display, which allows the display to show dispatched units, incident information text and a turnout timer. In addition to the dispatch signs referenced above, the Phoenix G2 System supports additional visual alerts through speaker lights that provide low -voltage lighting for use when an alert is active. Speaker lights are typically used in dorm rooms and exit pathways from dorm rooms 46 to the apparatus room. Speaker lights can also be used as alternative alerting devices in high - noise areas like gyms or day rooms. USDD can also provide Strobe Lights for use in high noise areas which provide attention - getting flashing light unit to provide visual alerting without adding to high noise levels in the area. USDD has also developed a colored light indicator that can have up to 8 colored LED squares that can be assigned to units to indicate those units assigned to a dispatch. These light units are zone -able like other peripherals. The colored square of an alerted unit initially flashes for a short time to indicate a new alert for a unit, and then burns steady for the remainder of the alert. If a second alert comes in for the station with an alert already active, the newly dispatched unit's square will flash to show the new unit dispatch. The fire station alerting system should have the ability to display alerting information such as assigned units, incident nature, street address, and unit status. Vendors should describe display capabilities and discuss what information is typically displayed, as well as what information might possibly be displayed. Discuss any limits on numbers, types or sizes of displays. Please see response above regarding the types of LED Messages Signs used to display alerting information, along with the G2 Room Remote 2 with an integrated message display and HDTV Remote which turns any high definition TV, screen, monitor or projector with a HDMI connection into a digital display monitor. The information displayed on these message displays is configurable by USDD from the information sent from the CAD system in the XML alerting message. Information typically displayed includes the units assigned to the incident from a station, incident type and location and response channel. Some agencies also include cross streets, ProQA response code, map page and city name or code. The displays can include any information received from CAD, although feedback from customers indicates that operations management prefer shorter messages to limit the time spent reading the message during the turnout time. If the CAD system sends unit status information, the message displays can show unit status information; this is typically used to display out -of -service and available out of quarters statuses to allow unit to ensure that they are in the correct status when back in quarters. The USDD Message Signs can also act as Turnout Timers displaying the number of seconds elapsed from the start of the alert, and HDTV Remotes include this function as a standard part of the display The fire station alerting system should include multiple turnout timer capability, which will count up in one -second increments upon the receipt of a call. Vendor may propose to have this as a separate timer, or as an integral part of the display. Please indicate in the proposal the number of turnout timers that are supported. 47 Turnout timer functionality is an option on the LED message signs (either connected to Message and Sign remotes, or directly to the ATX Station Controller). In addition, turnout timer functionality is included in the display of the HDTV Remote when used in conjunction with an ATX Station Controller. The HDTV Remote turnout timer counts up in seconds and changes color from green to yellow to red as the time approaches the NFPA 1710 standard turnout time. The Station Controller can support virtually an unlimited number of turnout timers. The fire station alerting system shall include lighting that is designed to have little impact on the building occupant's night vision when a call is received. This will include red LED lights in the ceiling in the bunkroom area that are bright enough to light the area around the member's bed and provide a safe amount of light to make their way to the apparatus bay. The system uses LED Speaker Lights with ramping lighting levels to provide exit path lighting in dorm rooms, hallways and other station area. The Speaker Lights' LEDs ramp from off to full brightness over 10 seconds, reducing the impact of the lighting change in dark rooms. Bidder understands that the station layout drawings contain suggested placement of alerting elements and are not hard-and-fast requirements. Bidder also understands that it is incumbent on their organization to propose and justify each location of alerting equipment in regards to function (as in high power PA speakers for noisy areas, multi -directional lights for hallways and corridors, and control remotes for dorm rooms to prevent non -dispatched units from being awakened) in order to contain cost and complexity while remaining functional for the Agency USDD understands. The proposed design provided with this Response incorporates USDD's Standard Station Design that provides the functionality requested by the City. In the interest of keeping the City's costs down, the number of components is limited as compared to the layout provided with this Request. However the design still provides the City with the requested zoning, soft -ramping lighting, 1/0 Relays, turnout timers and message signs. Since the System is modular in design, additional components can be added at any time with only minor configuration changes necessary. USDD looks forward to discussing the proposed layout with the City and making any adjustments to meet the City's needs. Will Fully Comply X Will Not Fully Comply Notes regarding non-compliance Dispatch Alerting — Remote/Redundant The fire station alerting system shall have the capability to alert authorized personnel using a mobile application that interfaces with customer's CAD system, enabling simultaneous alerts to smartphones or tablets. Alerts should include dispatch announcements using the same tones played in stations, administrative alerts, IT support notifications and application update 48 notifications. The mobile application should also have the ability to show incident locations using the smartphone's built-in mapping capabilities and enable users to save and search prior notifications. USDD has developed the Phoenix G2 FSA Mobile Application (the "App") to provide the functionality cited above. Please see the discussion of the App in the Project Proposal section for more information. The fire station alerting system shall have the capability to remotely alert personnel by generating an alert that can send an email to server via SMTP or ESMTP. This email can be directed to a paging or cell phone system to deliver pages or SMS messages. Messages can be sent when specific Groups, Stations or Units are alerted, or when configured key words are found in the dispatch message. Event messages are delivered when the event occurs and when the event clears. The Phoenix G2 System support the remote alerting capabilities described above. Upon receipt of an alert from the CAD, the Communications Gateway will generate an alert and can send an email to server via SMTP or ESMTP. This email can be directed to a paging or cell phone system to deliver pages or SMS messages. Messages can be sent when specific Groups, Stations or Units are alerted, or when configured key words are found in the dispatch message. Event messages are delivered when the event occurs and when the event clears. Again, it should be noted that the performance of the remote alerting is subject to network reliability and coverage. Will Fully Comply I X i Will Not Fully Comply Notes regarding non-compliance Configuration and Software Updates The fire station alerting system shall be centrally managed. Both the Vendor and the Customer's system specialists shall have full control access. Updates to station software shall be sent from the communications center. The Phoenix G2 Alerting System is centrally managed through the Communications Gateway (located at Dispatch Center) and the System is secured by a username and password authentication system. User access is controlled through role permissions on a per -user basis to control access to individual functions in the system. The Communications Gateway is updated by US Digital Design personnel using remote access. The Communications Gateway disk drives have two separate partition groups and each can have a complete operating system and application installed. This allows USDD to update the software on the Gateways and switch reboot the system into either of the installed systems, as well as ensuring that database updates can be migrated directly from a running system to a new system. 49 US Digital Designs requires remote VPN with SSH access to the Communications Gateways for the provision of Warranty and Support work, and for software upgrades and system modifications requested by the Customer Authorized administrators shall be able to control, configure and update the fire station alerting system on a browser from any web -enable device. In addition, manual alerting shall be available from a browser from any web -enabled device. The System is all web -interfaced and can be displayed using any current web browser. The Station Status and Control web application is accessible by authorized personnel over SSL from a web browser that can access the System network, either remotely or at the station location. Both Station Controller and Communications Gateway configuration and maintenance applications are web -based allowing authorized personnel to modify, update and configure the System. The Communications Gateway configuration web applications and the Station Controller web application (SC Remote) are both compatible with the current version of Internet Explorer, as well as Firefox and Safari. The System provides a web -based Manual Alerting application for manual alerting use. This application provides dispatcher or other authorized users access from any web -enable device that can access the System network. Will Fully Comply l X I Will Not Fully Comply Notes regarding non-compliance System Monitoring Each component in this fire station alerting system shall be monitored for online and offline status. This includes all computers, network connections, audio amplifiers and message display units. The Communications Gateway polls each Station Controller every 30 seconds for reachability, and the Station Controller responds to each handshake with an acknowledgement and the status of all active components, its software version, and the state of a USB -connected UPS if present. The Station Controllers poll all connected Peripherals every 20 seconds, and will report failures to the Communications Gateway as they occur, and with each handshake response. The Communications Gateway will display Station Controller and Peripheral failures, and component overcurrent failure indications to dispatchers using the Station Status and Control page. Components monitored include all POE connected devices and internal LED lighting outputs and audio amplifiers. 50 This fire station alerting system shall be capable of remotely alerting support staff of critical events that occur within the alerting system via visual, email/pager, SMS text or a smartphone app. Each method shall be individually enabled or disabled via a configuration application. Station Controller failures trigger a visual and audible alarm and the audible alarm requires an acknowledgement to silence the alarm. Additional Station Controller failures will cause the audible alarm to reactivate. Peripheral and internal Station Controller failures trigger visual and audible alarms that also display on the Station Status and Control web application. System administrators can also configure the Communications Gateway to send emails on failure or normalization triggers. Triggers include Station Controller up/down, Peripheral up/down, Communications Gateway restart or takeover and other events. Email addresses can be grouped into functional groups and the groups can be assigned to or removed from events for message delivery. Error and status logs shall be generated for all traffic between the CAD system and any controllers, between any controllers and the fire stations, and between all network components in the fire stations. All communications between all devices in the system are logged. The Communications Gateway logs CAD communications and Station Controller Communications and the Station Controller logs communications with the Communications Gateways and the Peripherals and internal components. Peripherals are not complex enough to support logging. Error and status logs shall be available to the customer's system specialists via a log viewer application. The Communications Gateway and Station Controller have log viewing applications built into the web -based configuration applications on each platform. The Communications Gateway has two logs, the Alert log displays important events related to alert requests in chronological order grouped by alert and the Debug Log logs all events on the Gateway in chronological order. The Station Controllers have a log that contains all station events in chronological order. Remote system monitoring from a client application residing on the network (and having appropriate permissions) shall be supported. The Station Status and Control web application is accessible over SSL from a web browser that can access the system network, either remotely or at the station location. System status information shall be displayed in the fire communication center on a dedicated workstation. 51 The status information can be configured on a supervisor's work station. Alternatively, an HDTV Remote and a wall mounted flat panel display can be used in the dispatch center, which can be configured to display the active alerts and system alarm displays on displays with an available HDMI input. The display can be custom formatted to display the available system information in a format that best suits the dispatchers' needs and the display's size and format. Will Fully Comply X I Will Not Fully Comply Notes regarding non-compliance Installation The City of Downey shall be permitted to participate and assist in the installation of this system. Customer technical personnel will be in the presence of each installation, system activation and cutover. USDD encourages and will support the involvement of the City's fire department's technical and operations personnel in system installation and will train and support the these technical personnel in the installation, activation and cut -over of the system. Bidder shall be responsible for providing all label, materials, tools, equipment, safety equipment, transportation and services necessary to complete all the work proposed. Bidder shall comply with all local and National codes, laws, ordinances, regulations, safety regulations, OSHA regulations, all public and municipal authorities, and any utility company regulations and directives. In the event of a conflict, Bidder agrees that the most stringent requirement, as determined by Agency, will govern the work required. Bidder agrees to visit each site prior to the bid submittal and familiarize themselves with existing conditions of the facilities to understand the scope of work to be performed at each location. Site visits must be pre -arranged with Agency, and will be performed at Bidders expense. Bidder agrees that all sites shall be kept clean and free of debris on a daily basis. All trash and materials not being used at the site must be removed and properly disposed of on a daily basis. Facility trash receptacles and dumpsters are not to be used for construction debris. Bidder agrees to keep an up-to-date set of drawings, specifications, scope of work and bill of materials on site at all times. This set will be referred to as the as -built drawings and must be kept on a daily basis. Bidder agrees to provide copies of the final as -built documentation to Agency as close-out documents in both native electronic (PDF and AutoCAD) and hard copy. 52 Bidder is responsible for scheduling and payment for all inspections and testing required for each part of the project. Agency representative shall be given at least 24 -hours' notice of pending inspections. Bidder agrees that there will be no smoking allowed on the premises of any of the work locations. USDD and BergElectric understands and will comply with the above. Will Fully Comply X I Will Not Fully Comply Notes regarding non-compliance Warranties and Support Agreements Bidder agrees to provide native electronic files of all operations and technical/service manuals for each piece of equipment used in the project. All manuals required for operating the System will be provided during the Training. Describe warranty, including terms and conditions, provided as part of the initial warranty, including duration and cost. USDD's standard warranty for a new system is 18 months from the date the purchase contract is signed. The Warranty covers both hardware and software support: The warranty covers any hardware defects, software updates and maintenance, remote support via telephone and VPN access during normal business hours, and 24/7/365 support for the System Administrator in the event of a mission critical failure (defined as a failure causing any fire station to be incapable of receiving dispatches through all communication paths). Please see the response below, and the "New System Warranty" attached at Appendix B for more information concerning the System Warranty. Upon expiration of the warranty period, the customer has the option to enter into annual service and support of the System through a Service Agreement. The Service Agreement provides the same comprehensive bumper- to -bumper services provided during the warranty period, including the following: • 24/7/365 support for the System Administrator for any mission critical failures, defined as the inability of a station (or all stations) to receive dispatches from all available communication paths. Telephone and remote access support Monday through Friday during normal business hours (8:00 am to 5:30 pm MST). • Software updates as and when released. 53 Repair of defective Hardware, with ground shipping for the return of such repaired Hardware. • x24 Mobile App licenses per each ATX Station Controller purchased and used within the System. Based on 2 stations and 2 ATX Station Controllers anticipated for this Project, the Agency will be entitled to 96 App Licenses. The only items not covered under the Service Agreement would be UPS batteries and any components used with the System provided by the customer (i.e., existing speakers, customer provided laptops, tablets, tvs, etc.). USDD provides only one level of support, which includes support for both hardware and software as described above. The System is designed as network appliances, with software and hardware closely interrelated. Accordingly, hardware support and software support costs, or 24/7/365 support vs. normal support for non-critical failures, cannot be separated or purchased separately. USDD does not want to limit its staff on how they can support any agency, and the lives and property of the community it serves, so USDD has always included support for the system in -whole. The Service Agreement provides for a one-year term with options to renew for four (4) additional one-year terms, for a total of five years. Upon expiration of the last option, the customer can enter into a new Service Agreement, but the annual fee may increased based on the age of the System, CPI and other factors. The annual cost based upon the cumulative hardware and software purchased. The annual fee for the System as proposed herein is included in the Pricing Section of this Proposal. See the form of Service Agreement attached at Appendix C for more information. Specify twenty-four hour a day, seven days a week software support capabilities. US Digital Designs provides 24-hour emergency support to the System Administrator for critical support issues that affect all alerting to afire station or to all fire stations. US Digital Designs Software Engineers are able to access client sites using VPN remote access to assess and provide software support during these events. Both Hardware and Software are supported the same — US Digital Designs does not break those two types of service up separately, as they are critically interrelated. Our support programs have been optimized to provide the best value to each agency while protecting its investment and our approach has been universally accepted as a cost effective means of support. Often an agency believes it must have 24/7/365 support regardless of the support needed. However, the cost to provide true "24/7/365" service is prohibitive both for the agency and for USDD. Most systems offering 24/7/365 service are often call centers, and in the end respond to non -emergency service requests in time frames that are comparable or even longer than the response time provided by USDD. USDD will provide on-site support if 54 needed for mission critical failures. However, the System Administrators who we have trained can handle most non-critical support, and most support can be handled remotely via the VPN access. In the end, having 24/7/365 service for non -emergency service requests and requiring staff on-site 24/7 is not the best use of an agency's money. Please feel free to contact our customers regarding our service model and get their view of the cost benefit associated therewith. Specify eight hours a day, five days a week software support capabilities. Please see response above regarding the service and support provided. USDD's telephone and remote access support, both for critical and non-critical issues, is provided by Software and Hardware Engineers and field support and maintenance technicians from our Tempe, Arizona headquarters. Calls for service are handled directly by personnel skilled with the System operation and maintenance, and are usually the personnel involved in the customer's system implementation. Calls for service will initially be answered by a customer service representative who will collect and log the customer's information and determine the best USDD associate to handle the incident. The call will be passed on to the associate directly through a transfer or via electronic means. The responsible associate will then call back the customer to handle the incident. Escalation procedures are in place to ensure that an incident is handled in a timely manner and the appropriate resources are assigned. USDD's goal is to respond immediately to the customer for critical system issues that impact the ability to alert one or more stations. Accordingly, critical defects get priority attention. Typical response time for system failure reports is 20 minutes, depending upon the time of day. Typical critical resolution time is much less than 2 hours when remote access if available. Software defect resolution times are typically much less than one day, depending on the need to involve other entities such as the CAD company. USDD Software Engineers are able to access client sites using VPN remote access to assess and provide software support. Email support questions will be answered within minutes to several hours. USDD will attempt to respond to telephone support questions in a similar timeframe, but the 2 -way nature of a telephone call can sometimes require dedicated support which will take longer. If there is a mission critical failure of a component in the System, a replacement component will be shipped within 24 hours with next day delivery. If there is a non -emergency failure of a component, a new component will be shipped within 2 business days if the request is made during regular business hours, or within 3 days if the request is made outside of regular business hours. Alternatively, if the Department decides to have spare stock on hand, the failed component can be swapped out for the component in stock, and the failed component 55 shipped back to USDD for repair. Non-critical repair needs or system change requests are prioritized by severity and ordered by priority and time of call. The customer will be provided the contact numbers for support personnel, including escalation numbers, at the time of contract signing. Specify in pricing sheet cost for single -year and multiple -year warranties on hardware and support. The annual support costs based upon this proposal for one year and five years of service and support are included as an option in the Quote provided with this Response. Specify in pricing sheet cost for single -year and multiple -year software support. As noted above, USDD does not separate the costs for hardware and software support and these cannot be purchased separately. The costs provided in the Quote are for both hardware and software support, and include the cost for a single year and for five years. Will Fully Comply I I Will Not Fully Comply Notes regarding non-compliance Training Operator training shall be provided to the dispatchers and their supervisors. The training schedule shall be completed on site as coordinated with the Downey Fire Dispatch. Vendors should describe their approach to provide the most effective training method/process that would allow dispatchers and supervisors to successfully operate the system. Bidder agrees that the training may be recorded and reused by Agency for future staff training. Bidder agrees to provide native electronic files of all training materials supplied. This proposal includes training for the City's System Administrators, Dispatch Supervisors and Technical /Field Service Technicians on the System as designed and configured for the City. USDD will conduct on-site training for the City's dispatch trainers and supervisors and will provide written course materials for these classes, and electronic copies of the material (including video) for use by the City in customizing the training for their personnel. Additional on-site training can be optionally be added to the contract if necessary for additional cost. The written course materials and any video recordings of training sessions will be considered confidential and proprietary and cannot be released to any third parties without the express written permission from USDD. Please see a discussion of the training modules provided in the section entitled Training under the Project Proposal section of this Response. 56 System maintenance, programming and troubleshooting training shall be provided for the customer's technical staff. See Response above. The Bidder shall provide a site visit by one of their engineers or system implementers prior to placing any equipment orders to ensure an understanding of what the customer is seeking to accomplish. This will be part of the Detailed Design Phase of the Project. Will Fully Comply - X Will Not Fully Comply Notes regarding non-compliance The Bidder shall provide two spare sets of station equipment, including the parts not specifically itemized in this document. The Warranty and Service Agreement provides for repair or replacement of components if they fail. To keep the cost of Spares at a minimum, USDD proposes that the equipment provided for the Temporary "Back 20" Station be kept as hot -standby spares after all of the City's four stations are modernized. In the event a component fails, Agency personnel can swap out the component with one in stock. While the System is under Warranty or service and support through the annual Service Agreement, the malfunctioning component can be shipped back to USDD for repair or replacement. We look forward to discussing what spares should be on hand but still meet the Agency's budgetary needs. The server provided as part of this fire station alerting system shall be provisioned with auto fail -over, in the event that the primary server fails. The Communications Gateways are a hot -standby pair of servers with RAID 1 mirrored hard disks. The Gateways run a monitor application that checks the operation of the live running Gateway and the non -running Gateway for their performance and can restart the running system or cause the non -running system to take over operation in the event of the failure. If the monitoring application detects a failure of the running system, it is immediately restarted in less than 1 second. If the application fails more than once in 60 minutes then the non - running system will take over the system operation after 3 seconds and the new application starts in less than 1 second and the previously running server is automatically rebooted and if normal is automatically placed as the monitoring system. Communications Gateway upgrades can be done on the non -running server, and then the active Gateway can be switched to the non -running Gateway, minimizing downtime. 57 Will Fully Comply I X Will Not Fully Comply Notes regarding non-compliance Experience Bidder will provide the number of years that the Vendor has been in existence; describe the services the Vendor specialize in, and the primary markets served. Please see the Section entitled "Experience" following this section of the Response. Bidder will describe the functions to be performed by each key personnel, and identify the Vendor's Project Manager. Please see the Section entitled "Experience" following this section of the Response. Bidder will provide resumes describing the relevant experience on previous similar projects, qualifications, and other vital information of all key personnel and subcontractors who will be assigned to this project. Please see the Section entitled "Experience" following this section of the Response. Bidder will provide detailed descriptions of three (3) contracts which the Vendor has either ongoing or completed within the past five (5) years that best demonstrate the Vendor's experience with services similar in scope to those requested herein. Where possible, list and describe those projects performed for government clients or similar size private entities (excluding any work performed for Agency). The description should, at a minimum, identify for each contract: a. Client, b. Contract number and/or title, c. Total dollar value of the contract, d. Dates covering the term of the contract, e. Client contact person, title, email, and phone number, f. Statement of whether Bidder was the prime contractor or subcontractor, g. Description of technology/System Implementation, h. Description of work, and Results of the project. Please see the Section entitled "Experience" following this section of the Response. Will Fully Comply L X Will Not Fully Comply Notes regarding non-compliance 58 PROJECT C P NENTS System Design & Project Management At the Project kickoff meeting, the Bidder will meet with the Agency to provide a Project Documentation Plan that will outline procedures for maintaining all Documentation on the Project, including but not limited to: 1. Detailed work plan. 2. Work breakdown structure. 3. Milestone chart. 4. Gantt chart. 5. Reporting plan. 6. Project organization. 7. Staffing and resource allocation. 8. Subsystem Documentation. 9. As -Built Documentation. 10. Maintenance documentation. 11. Any/all such project management tools and metrics necessary to successfully conduct and complete the Project. This is part of the Project Kick-off and Detailed Design Phase of the Project. Change Management The Bidder and the Agency will develop a Change Control Board (CCB), comprised of Bidder and Agency personnel. The purpose of the CCB will be to review all proposed changes with respect to need, technical impact to the network, impact to the project schedule, and reasonableness of cost. Proposed changes will be processed through the Agency's Project Manager to the Fire Chief for approval, however proposed changes will not be processed until the CCB has completed its analysis and provided a written summary report addressing all aspects of the proposed change(s), such summary report to be included with the requested change. The format and content of the change order request will be approved by the Contractor and the Agency prior to any changes being submitted. This will be developed as part of the Detailed Design Phase of the Project. Documentation The Contractor will provide one (1) set of site-specific as -built documents for each Project Site where the Contractor installs Components in both hardcopy and electronic format (PDF), and AutoCAD files where applicable. The Contractor will include the following in the As -Built Documentation: • Complete System drawings • Major Component specifications. 59 • An overview of radio backbone hardware configuration. • A detailed functional block diagram. • All interconnection drawings. • All cable labeling. • Optimization procedures. • Operating manuals. • Installation manuals. • Technical/Service Manuals The above documentation as it relates to this Project will be provided. Final System Acceptance As a condition for Final System Acceptance, and in addition to all other Documentation required to be provided by Bidder to the Agency under this Agreement, the Bidder will submit a set of the Site Record Documents (As -Built Documentation) to the Agency's Project Manager in electronic and reproducible hard copy format. Site Record Documents are a set of Site Improvement Documents and other documents into which the Bidder has carefully verified and incorporated, on a regular basis, all as -built conditions on each Fire Station and other Sites. The electronic files of the Site Record Documents shall be provided in both PDF and AutoCAD (version 13 or later) format. The hard copy of the Site Record Documents shall be provided in a reproducible format and in least half size and laminated to protect against wear and tear. In addition, an index in an electronic format such as spreadsheet or data base shall be provided listing all the Site Record Documents. The Site Record Documents shall show all changes made during construction based upon the Contractor's records of all the as -built drawings and Specifications. Each document and drawing sheet shall be prominently marked "Site Record Document." The above documentation as it relates to this Project will be provided. PRICING Bidder shall provide pricing in the following formats: Broken down per station, line items to include per -device and labor costs Broken down project wide per station for hardware, software and labor costs Broken down costs for training, maintenance and warranty options Please see the itemized Quote provided in the Pricing Proposal. Note that USDD's components are built as an appliance, with all software and hardware included. The cost of the component is not broken down by cost for software only or hardware only. Will Fully Comply X Will Not Fully Comply Notes regarding non-compliance .e EXPERIENCE AND REFERENCES US Digital Designs, Inc., is an S -Corporation incorporated under the laws of the State of Arizona in 2000. USDD is an engineering company specializing in the design and manufacture of state of the art hardware and software, and specializes in high -reliability, mission critical automation system. USDD manufactures and services semiconductor process equipment including wafer handling systems and toxic gas control systems. USDD began manufacturing fire station alerting systems in 2004. Since then, the Phoenix G2 Fire Station Alerting System has been installed in over 3,000 fire and emergency medical stations through North America and Australia. Our System has replaced every major fire station alerting system on the market, but we have never been replaced by a competitor's system. USDD was founded by Todd G. Smith and Dominic Magnoni, and are currently the shareholders, directors and officers of USDD. USDD currently employs 23 individuals, all located at its Tempe, Arizona facilities. USDD is a zero -debt / cash forward organization. We have consistently held a Paydex Score of 80 from Dunn & Bradstreet. USDD has never been involved in any litigation, either as a plaintiff or defendant, or sought bankruptcy protection. Moreover, USDD does not contemplate any legal proceedings in the future. As a privately held corporation, USDD will not make its tax returns available for public review. However, USDD can offer onsite (Tempe, Arizona) financial/accounting reviews by a mutually agreed upon third -party auditor. Auditors may also review USDD warehousing and inventories to confirm that USDD manufactured equipment is available and ready for shipment. USDD Personnel US Digital Designs, Inc., is committed to designing and building THE BEST fire station alerting system on the market. We are committed to providing our customers with the highest quality product, designed and configured to meet their needs, and installed properly so that the customer can perform its duties to the highest level. US Digital Designs takes particular pride in our ability to provide superior customer satisfaction both during system implementation and through after -implementation support. Each employee is genuinely proud that the products and services provided by US Digital Designs helps save property and lives, not only in our community, but in communities across North America and Australia. Our customer service philosophy is to make our service match our products: reliable, effective and hard working. We are committed to assisting our customers to succeed in their use of our products. Our customer service philosophy is communicated to our employees by our actions and through discussions. US Digital Designs believes that our values and quality of our products and personnel will provide City with a premier, state of the art automated fire station alerting system that will make dispatching more efficient, cut response times, and provide responders with the necessary information regarding the dispatch which ultimately provides increased safety and protection to the citizens of Downey. 61 USDD, as a small business, must attract and retain the most talented and dedicated employees to develop and execute the most revolutionary and reliable products. Long-term success in multiple industries takes the dedication and imagination of talented people, and at USDD, we have the best in any industry. We strive to provide employees with the proper environment, which assists them in finding innovative solutions to problems, and to continuously improve our products and services. Our staff is made up of mechanical, electrical and software engineering and manufacturing professionals. These professionals have backgrounds in the Public Safety, Telecommunications and high -reliability Process Control industries. All of these industries share the need for continuous, high -availability electronic systems. The experience of our employees in our current and past businesses gives us a unique perspective on this industry. In addition, several of our principal employees have been key in the design and implementation of large scale building automation and public safety telecommunications systems, giving them the experience necessary to effectively manage Station Alerting System projects. The following USDD personnel will be part of the project team: Todd G. Smith - President, Co -Founder, and Electronics Engineer In addition to administration responsibilities, the president of US Digital Designs is the chief electronics designer. Todd Smith has 20 years of experience designing high reliability, mission critical hardware and software. Mr. Smith's primary experience involves designing digital control systems for process equipment and ultra-high purity gas and chemical delivery systems for the semiconductor market for Praxair, Flowpure and Norcimbus. Dominic Magnoni - VP, Co -Founder and Mechanical -Engineer Mechanical engineering is one of many functions managed by Mr. Magnoni. All business related functions regarding sales and contracts are readily managed personally to insure the project success and customer satisfaction. Mr. Magnoni's experience has been concentrated in the industrial systems automation. These experiences include semiconductor robotics design, power production automation systems, and project management for large scale projects for companies such as Honeywell, Motorola, Siemens, and General Dynamics. Andy MacFarlane -_Product and Project Management Andy serves as the Product Manager and assists in project management on all projects. He will coordinate all final engineering, configuration, interface development and system coordination for this project. Andy has worked in the Fire Service for over 25 years, initially as a volunteer firefighter and EMT for the Sedona, Arizona Fire District, and for 15 years as Communications Engineer and Communications and Infrastructure Manager for the Phoenix Fire Department. Andy has formal training in project management from the Project Management Institute and designed and managed the implementation of many multi-million dollar voice and data communications systems and has been the project manager for all major US Digital Designs system implementations. 62 Todd.Scher - Project Management Todd has over 13 years of experience in project management including 5 years of International Project Management. Todd has formal training in project management from the Project Management Institute and FranklinCovey. Todd also holds Project Certifications in Lean 6 Sigma and Agile Project Methodology. In addition to Fire Alerting Systems, Todd has managed various projects including Secure Satellite Communications, Electronic Product Development, Embedded System Boards, Data -at -Rest Encryption Solutions and Business Software Development. Paul %voce - Software Engineer,,_ Project Coordinator _Technical Training Paul is in charge of coordinating customer radio and CAD integration and personally trains all new US Digital Designs customers on the Phoenix G2 System at customer locations or online. Paul has over 18 years of software development experience and over 8 years of project coordination experience and over 22 years of experience in technical design and illustration with customers such as Boeing and Norcimbus. Paul's background also includes design and fabrication of ultra-high purity gas and chemical delivery systems used in the Semiconductor industry. Erik Hanson - Sales and Contractor Management Erik Hanson has been managing complex system and integration sales for over 20 years, from large multi -national companies such as Bose and Panasonic's (Matsushita's) digital radiography partners, to professional electronics distribution and integration firms focused on niche markets. Erik managed US Digital Design's national installation contracts prior to joining the USDD team. Dustin Cooper - Senior Software_ Engineer Dustin Cooper is a software engineer with over a decade of experience in embedded platforms, system- level software design and network programming. Dustin's experience in embedded development has given him a unique skill set, including expertise in high -reliability and real time programming. Dustin's many years with USDD have resulted in an abundance of creative technological solutions, including the Voice Editor and the tone -decoding algorithm used by the Phoenix G2 Station Controller. Eric Dickinson - Senior „Software Engineer Eric performs the integration of the system with the CAD system, coordinates and implements the Communications Gateway operation with Fire and Rescue's technical staff and dispatch operations, and will make system look and feel configuration changes to the Communications Gateways. Eric has over 16 years of professional software development experience. His focus is often on high- performance, high -availability systems, spending 9 years writing software for the telecom industry. Eric's background also includes software consulting, console video game development, and system control and data analysis for General Motors and IBM. 63 Scott Gillian — Software- Engineer Scott is a software developer primarily tasked with customizing the user experience for each customer and acting as a support contact for any additional customer concerns. In addition, Scott is responsible for the development, deployment, and maintenance of the USDD FSA Mobile application for IOS and Android Devices. With more than 10 years of experience working in software development, Scott's passion for learning new technologies forms the basis of his utility. Prior to working for US Digital Designs, Scott was a key software developer for the US Military's next generation of Software Defined Radios, focusing on secure communication protocols and embedded hardware. .teff Pristeiski - Software Engineer Jeff is a software engineer with more than 15 years in enterprise -level software development focusing primarily on web -based technologies and m2m embedded development. He specializes in scalability of web -based technologies and high availability systems. Prior to working at US Digital Designs, Jeff was the lead engineer at three separate companies specializing in AVL and dispatch solutions. Ed- Burkhart -Meld Service Manager Ed manages the work of our installation subcontractors and conducts installation training and support as necessary. Ed also serves in the quality control role, testing equipment after installs and providing ongoing customer support. Ed gained his experience while serving in the US Navy as an Electronics Technician First Class, and has over 17 years of experience working in the private sector as manufacturing/production supervisors for Freescale/Motorola, Etch Maintenance and GaSonics International. Brandon Watson --Customer Support Engineer Brandon serves at the first contact at USDD for technical support questions. Brandon graduated from Illinois State University with a degree in Networking and Telecommunications Management and has substantial experience in Business Administration. He has been working in tech and customer service industries for over 7 years before joining the USDD team. He works along side with the USDD team has much experience with troubleshooting software and hardware issues with the System. Brandon can assist with anything from setting up peripherals to configuring units for your alerting system. USDD personnel that are named as the Project Team have an average of 10 years working together on USDD's fire station alerting system projects, and most have been with USDD since its inception. Each of the personnel listed above have exceptional knowledge of USDD products, software and system implementation that enables USDD to provide superior customer service and satisfaction both during system implementation and through after - implementation support. References The following is a sample of USDD's clientele. We will be happy to provide additional references upon request. 64 Projects on which USDD and BergElectric Partnered: C II ent Jurisdiction Name: Contact: Murrieta Fire & Rescue David Lantzer Murrieta, CA 41825 Juniper Street Murrieta, CA 92562 Jurisdiction population: [Contact phone number/email: 111,674 (951) 264-8430 dlantzer@murrietaCA.gov Response Area # of Fire Stations in the jurisdiction 33.63 sq. mi. 5 Number of Calls: # of Members: i 9,000 49 Dispatch Details:_ CAD Details: Murrieta 911 Dispatch _ �� TriTech Radio Details: IP/Network Details: Motorola Astro 25 -VHF; MCC7500 radi�TT__._._..m�.,.____�._� o console Community Type: Dispatch and Stations: Industrial, Urban, Suburban/Bedroom WENT LIVE: SUMMER 2018 I Client Jurisdiction Name: San Diego Fire & Rescue Department San Diego, CA Jurisdiction population: 1,337,000 Response Area 331 sq. mi. Number of Calls: 129,221 Dispatch Details: San Diego Fire & Rescue Radio Details: Motorola Trunk Community Type: Urban, Industrial, Suburban/Bedroom, Rural Contact: Tracy Lynn, Fire Dispatch Administrator 3750 Kearny Villa Road San Diego, CA 92123 Contact phone number/email: (858) 573-1303 tlynn@sandiego.gov # of Fire Stations in the jurisdiction 51 I# of Members: 801 uniform CAD Details: TriTech Inform CAD (formerly VisiCAD) IP/Network Details: City Managed WAN Dispatch and Stations: DISPATCH AND STATIONS WENT LIVE SEPTEMBER 2014; CURRENTLY ADDING AND UPDATING STATIONS 65 Client Jurisdiction Name: Contact: Imperial Beach Fire/Rescue John French, Fire Chief Imperial Beach, CA i 865 Imperial Beach Blvd. Imperial Beach, CA 91932 Jurisdiction population: p Contact phone number/email: 26,324 (2010 census) (619) 423-8225 jfrench@imperialbeachca.gov Response Area # of Fire Stations in the jurisdiction 4.5 sq. mi, 1 _ , Number of Calls: -. # of Members: _...W ............._ .._ . ,...-.._._... 1,800 15 Dispatch Details: CAD Details: San Diego Fire & Rescue TriTech Inform CAD (formerly VisiCAD) Radio Details: I IP/Network Details: Motorola Trunk City Managed WAN _ Community Type: Dispatch and Stations: Urban, Industrial, WENT LIVE: JUNE 2017 Suburban/Bedroom, Rural, Wildland Client Jurisdiction Name: Ventura County Fire Protection District Ventura County, CA Jurisdiction population: 480,000 (2011) Response Area 848 sq. mi. Number of Calls: 32,000 Dispatch Details: Ventura County Fire Radio Details: II Conventional VHF 2/2 -Tone Community Type: Suburban/Bedroom, Industrial, Urban Contact: Brent Stronge Communications Manager 165 Durley Ave. Camarillo, CA 93010 Contact phone number/email: 805) 389-9790 rent.Stronge@ventura.org # of Fire Stations in the jurisdiction 31 # of Members: 577 CAD Details: IP/Network Details: None Dispatch and Stations: DISPATCH AND STATIONS WENT LIVE OCTOBER 2007 — ADDING NEW STATIONS Other California Projects: Client Jurisdiction Name: ' Contact: Santa Clara County Central Fire Jason Falarski, Battalion Chief, Support Service Protection District 14700 Winchester Boulevard Los Gatos, CA 95032 Jurisdiction population: Contact phone number/email: 213,000 (408) 378-4452 Jason.falarski@sccfd.org Response Area .._....._.. ._...._.�_.T__ �..,._.____....m_ ___.._._. # of Fire Stations in the jurisdiction ......_ ......�. __...._._.__...__..__- 134 sq miles 15 Number of Calls: # of Members: 15,929 (2013) 288 + 30 volunteer Dispatch Details: I CAD Details: County Communications Dispatch Created and maintained by County IT Center Department Radio Details: IP/Network Details: Community Type: Dispatch and Stations: Suburban/Bedroom, Rural, Wildland DISPATCH AND STATIONS WENT LIVE MAY 2016 Serves the communities of Campbell, Cupertino, Los Altos, Los Altos Hills, Los Gatos, Monte Sereno, Saratoga, and the unincorporated areas around these communities. Fire Escondido Fir Client Jurisdiction m_......... int Escondido, CA Jurisdiction population: 153,614 Response Area 50 sq. mi. Number of Calls: 12,000 Dispatch Details: Radio Details: Data Radio in progress Community Type: Suburban/Bedroom, Rural Contact: Art Holcomb, Battalion Chief 1163 North Center City Parkway Escondido, CA 92026 Contact phone number/email: (760) 839-5405 aholcomb@escondido.org # of Fire Stations in the jurisdiction 7 # of Members: �96 full time, 7 part time, 24 volunteer CAD Details: NorthropGrumman CommandPoint IP/Network Details: Dispatch and Stations: . DISPATCH AND STATIONS TATIONS WENT LIVE 2006; recently updated stations 67 California Projects Pending (currently being installed but not yet completed): Client Jurisdiction Name: Mountain View Fire Department Mountain View, CA Jurisdiction population: 77,914 Response Area 12.3 sq. mi. Number of Calls: 5,703 Dispatch Details: Mountain View Police ECC Radio Details: I Contact: 100 Villa Street Mountain View, CA 94041 Contact phone number/er Phone: (650) 903-6365 I # of Fire Stations in the 5 # of Members: 86 full time CAD Details: Intergraph IP/Network Details: Community Type: Dispatch and Stations: Urban, Industrial, Suburban/Bedroom, Fri, DiNi...: iw"taHing – i_i«: ate, Rural<:mfl pl. attd Late �Al, nter .21()'V.) Client Jurisdiction Name: City of Palm Springs Fire Department Palm Springs, CA Jurisdiction population: 55,000 (over 100,000 seasonally) _Response Area 96 sq. mi. Number of Calls: 9,320 - Dispatch Details: Palm Springs Police Communications Center Radio Details: Contact: Kevin Nalder, Chief 300 N. EI Cielo Road Palms Springs, CA 92262 Contact phone number/email: (760) 323-8181 kevin.nalder@palmspringsca.gov # of Fire Stations in the jurisdiction 5 # of Members: 16 CAD Details: Cyrun / Alliance Details: Community Type: Dispatch and Stations: Urban, Industrial, Suburban/Bedroom, T i;1ETJ1~ 1W—, -�- currenthi in"st-fl r ; – An icil.Py�; ted Rural Gri Live DaU,, lama r -yr 2019 W Client Jurisdiction Name: Contact: City of Palo Alto Fire Department Geo Blackshire, Deputy Chief Palo Alto, CA 250 Hamilton Avenue Jurisdiction population: 75,000 (125,000 daytime) Response Area 50 sq. mi. Number of Calls: 8,000 Dispatch Details: Radio Details: Palo Alto, CA 94301 Contact phone number/email: (650) 329-2515 Geoffrey,Blackshirc�@_CitypfPa_IoAlto,org # of Fire Stations in the jurisdiction 7 # of Members: 115 CAD Details: Intergraph/Hexagon IP/Network Details: Community Type: � Dispatch and Stations: Urban, Industrial, Suburban/Bedroom, PENDIN(i — CLUY000dF iF6tAlilig Rural I Client Jurisdiction Name: Contact: Verclugo Fire Communications Silvio Lanzas, Deputy Chief (Glendale FD) Glendale, CA 421 Oak Street Glendale, CA 91204 Jurisdiction population: Contact phone number/email: 837,643 Response Area 134 sq. mi. Number of Calls: 76,300 Dispatch Details: Verclugo Fire Communications Radio Details: Phone: (818) 548-3313 slanzas@glendaleca.gov # of Fire Stations in the jurisdiction 44 Stations —12 member Cities #of Members: CAD Details: Northrup Grumman — transitioning to CommandPoint IP/Network Details: —Community Type: Dispatch and Stations: Suburban/Bedroom, Industrial, Urban PENCANG — currently in contract ne-otiations �k anr.l coordinating, CAD irnpienietntation Dispatches for Burbank, Glendale, Pasadena, Hollywood Burbank Airport Alhambra, Arcadia, Monte Bello, Monterey Park, San Gabriel, San Marino, South Pasadena and Vernon W Systems with FDM CAD Interfaces: Client Jurisdiction Name: Strathcona County Fire Department Strathcona County, Alberta, Canada Jurisdiction population: 87,998 (2009) I Contact: r Tracy Ludwick 1933 Sherwood Drive Sherwood Park, AB Canada T8A 3R3 & Contact phone number/e-mail: (780)410-6518 ludwick@strathcona.ab.ca Response Area # of Fire Stations in the jurisdiction 1,265 sq. ki, 6 (4 full time, 2 part time) Number of Calls: # of Members: 5,801 (2010) 154 Dispatch Details: CAD Details: Strathcona Fire Department FDM CAD Radio Details: IP/Network Details: Conventional w/ Control Station County managed IP Interface Community Type Dispatch and Stations Urban, Industrial (oil), Suburban, Rural WENT LIVE MAY 2011 Client Jurisdiction Name: contact: St. John's Regional Fire Department Robert Fowler, Deputy Chief St. John's, Newfoundland, P.O. Box 908 St. John's, NL AIC 5M2 Jurisdiction population: Contact phone number/e-mail: 106,172 709-758-3285 rfowler@stjohns.ca Response Area # of Fire Stations in the jurisdiction 310 sq. mi. 8 _ Number of Calls: # of Members: 5,306 168 Dispatch Details: ! CAD Details: 911 Communications Center— Central FDM Fire Station Radio Details: IP/Network Details: j Community Type Dispatch and Stations Urban, Industrial, Suburban, Rural WENT LIVE August 2017 70 Other Projects: Client Jurisdiction Name: Miami -Dade Fire and Rescue Miami -Dade County, FL Jurisdiction population: 1,735 842 Response Area 1,833 sq. mi. Number of Calls: Contact: Greg Rubin, Communications Chief Jessica LaFarga, Dispatch Supervisor 9300 NW 91St Street Dorail, FL 33178 _ Contact phone number/email: Rubin: (786) 336-6702; grubin@miamidade.gov LaFarga: (786) 336-6707 jessat@miamidade.gov # of Fire Stations in the jurisdiction 65 - — # of Members: 233,000 1,249 full time Dispatch Details CAD Details: Miami -Dade Fire & Rescue Motorola Premier CAD v7 (formerly PrinTrak) Radio Details: [IP/Network Details: Motorola MCC7500 and Harris C3 County WAN Maestro _Community Type: Dispatch and Stations: Industrial, Urban, Suburban/Bedroom, DISPATCH AND STATIONS WENT LIVE SEPTEMBER Rural 1 2014 Client Jurisdiction Name: "Contact: Orange County Fire Rescue Department Ch g Chief Kimberly Stewart -Horan Orlando, FL 6590 Armory Court Jurisdiction population: 753,748 Response Area 780 sq. mi. Number of Calls: 93,928 (2012) Dispatch Details: Radio Details: Motorola UHF radio Community Type: Industrial, Urban, Suburban/Bedroom, Rural Winter Park, FL 32792 Contact phone number/email: (407) 836-9000 Kimberly.Stewart-Horan@ocfl.net # of Fire Stations in the jurisdiction 52 (County and area cities part of project) ( # of Members: 988 sworn; 1,159 total CAD Details: Tiburon Command CAD System, Version 2.9 IP/Network Details: County IP network _ Despatch and Stations: DISPATCH AND STATIONS WENT LIVE NOVEMBER 2016 71 Client Jurisdiction Name: I Contact: Lincoln Fire & Rescue Eric Jones, Battalion Chief Lincoln, NE 1801 QStreet Lincoln, NE 68508 Jurisdiction population: mm Contact phone number/e-mail: 277,348 (402) 441-7363 ejones@lincoln.ne.gov Response Area # of fire Stations in the jurisdiction 92.8 sq. mi. 14 Number of Calls: # of Members: 23,581 (2016) 90 uniformed Dispatch Details: CAD Details: Lincoln Emergency Communications PSSI CAD Center Radio Details: EDACS and P25 Community Type Suburban/Bedroom, Industrial, Rural Client Jurisdiction Name: Elkhart Fire Department Elkhart, IN Jurisdiction population: 52,000 Response Area 27 sq. mi. Number of Calls: 12,000 Dispatch Details: Elkhart Communications Center Radio Details: 800 Mhz — APX Consolettes Community Type Suburban/Bedroom, Rural Self -Installation IP/Network Details: Dispatch and Stations DISPATCH AND STATIONS LIVE: November 2016 Contact: Chad Carey, Fire Chief 500 East Street Elkhart, IN 46515 Contact phone number/e-mail: (574) 293-8931 chad.carey c@el hartfire.org # of Fire Stations in the jurisdiction 7 # of Members: 124 CAD Details: OSSI/Sungard IP/Network Details: Dispatch and Stations WENT LIVE: DECEMBER 2017 72 PRICING PROPOSAL Please see the attached Quote. The pricing provided is the same pricing provided to members of NPPgov / Fire Rescue GPO through a cooperative purchasing contract awarded to USIDID after a competitive RFP process. It is the lowest direct pricing available to USDD customers. Also attached with the Pricing Proposal are engineered designs for the five fire stations. VAI US DIGITAL DESIGns Tempe, Arizona USA Phoenix G2 - Automated Fire Station Alerting Quotation to: City of Downey Request for Proposal Downey Fire Department Project: G2 Fire Station Alerting System One (1) Dispatch System & Five (5) Station Systems Proposal number: CA—D0001 Revision # 2 RFP Response Date: 11 -Jan -2019 Quote Expires: 11 -Apr -2019 IRSTALLATIOR-RT: BergElectric Corp Veit�-�-Wte, ��aette(g-A—Weaeletric.co-iii By: Erik Hanson Project Manager US Digital Designs, Inc. 1835 E Sixth St #27 Tempe, AZ 85281 602-687-1739 direct 480-290-7892 fax ehanson@usdd.com 31331t.. t i11� PROPRIETARY and CONFIDENTIAL TITLE Page 1 of 29 US DIGITAL DESIGns QUOTE 1635 E. Sixth St. Suite #27 Tempe, Arizona 85281 877-551-8733 tel 480-290-7892 fax DATE- 1/11/2019 Expires: 4/11/2019 Quote SUBMITTED TO: City of Downey Request for Proposal Downey Fire Department CA-DOWN001 v1 DISPATCH -LEVEL 9spa�oh center costs typie011y bnlg� rtbd tt a as .��. uuN assumed once per dispatching agency, no tt�iatkbr hew many sialions are dispatched (unless redundant centers or further modifications are needed). Oil 1D12 LOT USDD LOT USDD 0 0 Radio System Interface (Full Console Interface - Requires (owner -furbished) dedicated console, specifically and solely tasked for Station Alerting) Additional Radio Channel RSI -P ARC $ 13,650.00 $ 4,225.00 $ 12,285.00 $ 3,802.50 $ $ QUOTE EXT G2 Communications Gateway Pair D13 LOT CAD y CAD Interface FDM CAD (USDD- CADI-P $ 11,950.00 $ 10,755.00 $ 10,755.00 Kit USDD side Only) each (2RU Total) G2 Gateway Audio Radio Interface Galli -RM $ 2,075.00 $ 1,867.50 $ 1,867.50 l DC2a Kit Interface - FDM CAD Interface ® (GaRI) - Rack Mount G2 Gateway Audio Radio Interface $ 1,867.50 $ IDI3 LOT CAD 1 ]CAD to USDD System - Per RFP CADI-P $ 30,556.00 $ 27,500.40 $ 27,500.40 (Galli) - Flange Mount G2 Gateway Audio Serial Interface Requirement clarified in Addendum OC3 Kit USDD 0 GaSi $ 1,440.00 Kit #1 ® (GaSi) G2 HDTV REMOTE Module (TV $ 975.00 $ $77.50 $ DISPATCH SYSTEM vSTEM C®nnP{ikErlTs lDC4 TVR ROM unit Mfr aty iiesart tion Part No. LIS List Unit QUOTE LiNrt QUOTE EXT G2 Communications Gateway Pair DC -1 PR USDD 1 (Hardware for CAD interface) 2@1 RU G2 -GW $ 9,250.00 $ 8,325.00 $ 8,325.00 Kit USDD each (2RU Total) G2 Gateway Audio Radio Interface Galli -RM $ 2,075.00 $ 1,867.50 $ 1,867.50 l DC2a Kit USDD ® (GaRI) - Rack Mount G2 Gateway Audio Radio Interface $ 1,867.50 $ IDC2b GaRi-FM $ 2,075.00 (Galli) - Flange Mount G2 Gateway Audio Serial Interface $ 1,296.00: $ OC3 Kit USDD 0 GaSi $ 1,440.00 Kit USDD ® (GaSi) G2 HDTV REMOTE Module (TV $ 975.00 $ $77.50 $ lDC4 TVR Electrical Outlet by Others) DC5 Kit USDD 0 LTI $ 517.50 $ G2 Light Tower Interface $ 575.00 PROPRIETARY and CONFIDENTIAL PRIMARY DISPATCH CENTER Page 2 of 29 Reett unit Mir Loty Desert tlon Part No. I US List Unit I QUOTE UNIT I QUOTE EXT Gateway Configuration & Modifications (Irceckwle LOT USDD 1 1DS1 HR USDD 75 id Teruapcwa� N=,ypar h GW -CM $ 310.00 $ 279.00 $ 20,925.00 DS5a LOT USDD i,Q nfigukoiuKn, to; 6 •da.as l¢ a°Iz ra Dispatch Supervisor - On -Site (4 TRA -DIS -O $ 4,025.00 $ 3,622.50 $ 3,622.50 IDS2 LOT USDD 0 Radio System Interface Modification $ 4,225.00 $ 3,802.50 $ RSB -CM OS5b LOT USDD Gateway Installation and Start-up Dispatch Supervisor - Remote TRA -DIS -R $ 1,200.00 - 1,080.00 $ - (h -g9 1u4.i s I&p"maII°;dghnn ak Temp Refresh (4 Hours) DS3 LOT USDD 1,5 Php aRr6t, rrj GW-ISU $ 6,425.00 $ 5,782.50 $ 8,673.75 DS9 LOT USDD 01MiscOption2 Misc Option 1 DS10 LOT USDD . 0 $ $ $ PROPRIETARY and CONFIDENTIAL PRIMARY DISPATCH CENTER Page 3 of 29 DS4 LOT USDD 1 'Gateway Project Management Training - System Administrator / ), GW -PM $ 275.20 $ 275.20 $ 305.78 DS5a LOT USDD 1 Dispatch Supervisor - On -Site (4 TRA -DIS -O $ 4,025.00 $ 3,622.50 $ 3,622.50 Hours) j Training - System Administrator / OS5b LOT USDD 0 Dispatch Supervisor - Remote TRA -DIS -R $ 1,200.00 $ 1,080.00 $ - Refresh (4 Hours) Training - Station -Level DS6a LOT USDD 1 Configuration and Equipment Usage TRA -STA -0 $ 4,025.00 $ 3,622.50 $ 3,622.50 On -Site (4 Hours) Training - Station -Level ID86b LOT USDD 0 Configuration and Equipment Usage TRA -STA -R $ 1,200.00 $ 1,080.00 $ Remote Refresh (4 Hours) Training - Installation Contractor - DS7a LOT USDD 0 On -Site / USDD G2 Certification / 8 TRA -IC -O $ 5,325.00 $ 4,792.50 $ - Hours (TBD - only needed if required to ® use non -certified contractor) Training - Installation Contractor - At Arizona Training Center / USDD G2 DS7b LOT USDD 0 Certification / 8 Hours (TBD - only TRA -IC -AZ $ 2,725.00 $ 2,452.50 $ needed it required to use non -certified - contractor) Management Meeting with Customer/ DS8a HR USDD 0 at USDD Tempe, AZ location (per Hour MTG-MGT-U $ 244.00 $ 219.60 $ - CpW / Per Person) Management Meeting with Customer / DS8b LOT USDD 0 at Customer Site (above per hour/per MTG-MGT-C $ $ $ person cost + required travel and �accomodation) DS9 LOT USDD 01MiscOption2 Misc Option 1 DS10 LOT USDD . 0 $ $ $ PROPRIETARY and CONFIDENTIAL PRIMARY DISPATCH CENTER Page 3 of 29 [,.,u i-M.'A'A� -Y- , D", , 'I" , S� - . P.- , , 'A , , T'' 6, H - - � M ... . .. . A IOSand ANDROID Platforms OaLjnConjunction with USDD Communications G,atewusO!nl ric6rhn'6 sup'pon Covera_" to offer our 62'' Mobile Station Alerting App to those customers at no additional cost (in groups of 24 licenses -per -ATX -purchased). -4 of Mobile App De v Ice Licenses ( U stirs) R e q u a s t e d 120 # of Stations within the agency to be Alerted: 5 of Stations to have ATX Station Controller IInstalled APP DEVICE LICENSES - INCLUDED (at no additional cost, x24 Per ATX Installed while under Warranty/Support) Item Unit I Qty Mfr Description Pont Nus. US List Unit QUOTE UNIT QE EXT G2 MOBILE FSAS APP - Single Device 1,$11664 but no 1 .At Ea/Yr USDD 120 License/ Per Year Cost ($9.00 / $8.10 APP -DLI $ 108.00 $ 9720 while under warranty or per Month) elected support 'WFDEVICE 'El, , 6 E" , , S" E S" . .. ..... . . A D D I T, , i, 0 N , "A LE-D- (or surplus available) Item Unit Mfr city jDescription Part No. US List UnitQUOTE UNIT QUOTE EXT T G2 MOBILE FSAS APP - Single Device A2 Ea/Yr USDD 0 License / Per Year Cost ($9.00 / $8 APP DLA $ 108.00 $ 97.20 $ (if no longer under Warranty or Elected Support) Number of Years Purchasing for this License Group FkIMAkV6iSPATCH M0131LE APP SERVICE Yearly Total: I ,--]All Years Subtotal: $ USDD G2 MOBILE FSA APP: USDD has developed the Phoenix G2 FSA Mobile Application (the "App") to provide a remote extension of the customer's existing G2 FSAS. Mobile App Only Available to Customers Using USDD's G2 Communications Gateways interfaced to a formal Computer Aided Dispatch (CAD) System. The App is supported by Apple and Android devices. The App will interface with the Agency's CAD to send simultaneous mobile alerts, including dispatch announcements, administrative alerts, IT support notifications and application update notifications to authorized personnel via their smartphones and tablets, The App alerts personnel as individuals or groups (e.g., stations, battalions, districts, etc.) wherever they are, making it especially ideal for volunteers and reserves. The mobile alerts plays the same tones as those in the station, shows incident location using the device's built-in mapping capabilities and enables users to save notifications for future reference and search for previous notifications. In addition, the App provides an easy -access email address and phone link to local IT support. Each ATX Station Controller will enable x24 App licenses at no additional charge while the System is under warranty or annual service and support. Additional licenses can be obtained on a sliding cost scale. It should be noted, however, that the performance of mobile alerting is subject to network reliability and coverage. So your eventual needs will be determined when you let us know how many device licenses you would need, versus the 24 devices licenses -per -ATX -purchased and currently under warranty or support As long as the purchased/installed ATX Station Controller is currently under warranty or elected recurring annual support, then there is no additional annual cost for up to x24 individual device licenses for the G2 Mobile FSA App. Please Note that if customer declines Recurring Annual Support Options, then they will have to pay separately for the App or forfeit ability to use the G2 Mobile Alerting App. Any deviation from device license numbers listed above subjects proposal to change. PROPRIETARY and CONFIDENTIAL PRIMARY DISPATCH CENTER Page 4 ol'29 oN"r-61S, PATCH., _Mi:A V-ICE _.J mapping System costs typG711;76'riiy per dispatching agency', no matter Tow �;anistations dispatched (unless redundant centers or further modifications are needed). Costs for this part of the system are often shared between consolidated agencies. -USDD-HOSTEb MAPPING - WdLODED (apno sddiiionai costwPhaitleNo11u .I'n dI eI r 1W1 I aIrra nI ty/Su pI pUIoOTrtE) UNIItem Unit QUOTE EXT G2 FSA Mapping Server - Yearly 1 386 included at no Mi YR USDD I Hosting Cost (Cloud/USDD Hosted) MAP -CLD$ 1,540.00 $ 1,386.00 charge/no Using National Street Data we provide, additional cost as -is . ........ . ....... . ........... . ... .. ..... ....... ....... ... .. ...... ...... .............. ... .. . .. . ........ . . ...... .......... .... . ...... CUSTOMER -HOSTED MAPPING Rom —__U_nii_r —Mir Qty Description Description Part No. I US List=n1t QUOTE UNIT QUOTE EXT G2 FSA Mapping Server (Hardware for mapping interface) 1@2RU ONLY NEED TO INCLUDE IF YOU DO NOT M2 EA USDD 0 WISH USDD TO HOST, Would contain MAP-CUS $ 4,625.00 $ 4,162.50 $ only your data / Accessible only to your system. IgOkk' SYS Mir SERVICES _ Lern Unit MIr QtY Description Part No. US List Unit QUOTE UNIT I QUOTE EXT M3 HR USDD 0 System Configuration and MAP -CM $ 280.00 $ 252.00 $ Modification for Mapping Customer -Hosted Mapping Server M4 LOT USDD 0 Installation and Start-up MAP-ISU $ 5,825.00 $ 5,242.50 $ M5 HR USDD 0 Import Customer Vector Data MAP-IVD $ 280.00 $ 252.00 $ IM6 HR USDD 0 Import Customer Raster Data MAP-IRD $ 280.001$ 252.00 Mapping Gateway Project M7 LOT USDD 0 MAP -PM $ 415,00 $ 373.50 $ Management Training -Mapping Service - On -Site IV18 LOT USDD 0 MAP-TRIN-Ci $ 2,400.00 $ 2,160.00 $ (4 Hours / Train -The -Trainer) Training - Mapping Services - M9 LOT USDD 0 Remote Refresh (4 Hours / Train -The- MAP-TRN-R $ 1,200.00 $ 1,080.00 $ Trainer) M10 LOT USDD 0 ITraining - Mapping Services - At Arizona Ttainina Center MAP-TRN-AZ $ 1,600.00 $ 1,440.00 I $ l Mil LOT USDD 0 1 Viso Option 1 $ $ - I $ 6`iSPATCH MAPPING SERVICE System Total: $ �Thipping Total: $ PROPRIETARY and CONFIDENTIAL PRIMARY DISPATCH CENTER Page 5of29 ORIMAR'Y b'1SP'ATC,H`WARR'A'NfY ......... . & S 60 POR'T ...... .... ... .... .. .. ... ... .... . .... .. ... ...... ... lNcLUDES'G2M6biLE sMART.PH6NE`XC'9'9 ipa 4' Customer must elect to choose any coverage they require beyond initial warranty period, or USDD will not be authorized to provide any service or support Mobile Smart Phone Alerting Al and Mapping Services only available to customer while under warranty or elected recurring annual support. Support Agreements subject to change if system design is modified. For additional details, please review current USIDID Warranty Statement and Service Agreement DISPATCH -LEVEL WARRANTY & OPTIONAL RECURRING ANNUAL SUPPORT Item UnIl Mfr City D";cIftition Part No. LOS List Unit OUCTE UNIT QUOTE EXT [STANDARD] 1st YEAR WARRANTY & SUPPORT FOR THIS DISPATCH SYSTEM (or Component): Telephone Remote Access Support (8:00 AM - 6540.4665 but No 5:00 PM MST) PLEASE NOTE: An Charge For Initial 1.5 additional 6 months (for total of 18 RS -1 YR -STD $ 4,844,79 $4,360.31 Warranty Period months/1.5 years) of initial warranty Not Included in I has been offered by USDD for no Subtotals additional cost so all stations can be installed and enjoy same warranty/support start/stop dates), ;[STANDARD] EACH ADDITIONAL YEAR (12 -Months) WARRANTY & 'SUPPORT FOR THIS DISPATCH SYSTEM (or Component): Telephone Remote Access Support (8:00 AM - to LOT USIDD 0.0 5:00 PM MST) IF QUANTITY'O'THEN NO ADDITIONAL SUPPORT IS ASSUMED OR AUTHORIZED BEYOND INITIAL WARRANTY PERIOD L INDIVIDUAL DISPATCH SYSTEMS TOTALS PAIMARY DISPATCH„,,.ijiSA SYSTEM TOTAL: $ 86,665.85 PRIMARY DISPATCH MOBILE APP SERVICE TOTAL: _$ - PRIMARY DISPATCH MAPPING SERVICE TOTAL: $ ENTIRE DISPATCH -LEVEL SUBTOTALS4NOW INCLUDING WARRANTY, OPTIONAL SUPPORT & TAX AS Will ALL DISPATCH.LEVEL SYSTEMS SUBTOTAL: $ 85,666.1 ALL DISPATCH -LEVEL SHIPPING SUBTOTAL: $ ALL DISPATCH -LEVEL WARRANTY & SUPPORT:, ALL DISPATCH -LEVEL MISCELLANEOUS. (if applicable):, PRIMARY DISPATCH -LEVEL GRAND TOTAL: 85.665A (SEE 'SECTION TOTALS' PAGE FOR EVEN MORE DETAIL) Thi-, quntr doer, not inciude oraFrum-any @rnOunt, for sales or use tax Cuslom needs to contact its procurement department to dp1stinine ifsales Or ease fix is payable, anti it so, to mayo the dolorm,nalion Of the r,1MOLO)l to, be paid. Per Our Qjlomer is repnns,ole for llh� pamont of any 3al-F. oi use laxes, owed from any purchase from UGOD PROPRIETARY and CONFIDENTIAL PRIMARY DISPATCH CENTER Page 6 of 29 ■P 59 UM _Ti, 1835 E. Sixth St. Suite #27 Tempe, Arizona 85281 877-551-8733 tel 480-290-7892 fax DATE: 1/11/2019 Expires: 4/11/2019 Quote SUBMITTED TO: City of Downey Request for Proposal Downey Fire Department ICA—DOWN001 v1 ISTATION-LEVEL STATION 01 12222 Paramont Boulevard, Downey, CA Based from USDD G2 Fire Station Alert #USOD.CAf_DOWN.ALLSTATIONS.FSA.2018.12.12, I 11 1 1 1 1 I SYST STATION EM LICENSES _"""`_'''—' . . ....... ....... .. ....... Mfr Oascrtptt®n US List Unit MOW 50 QUOTE EXT unn ' "a' SL Ea USDD G2 VOICEALERT - Single Station License VA $ 1,030.00 $ 927.00 $ 927.00 G2 MOBILE FSAS APP - Single Device License Up to 24 Licenses -Per -ATX are offered at $0.00 cost each SL2 Ea/Yr USDD 24 as long as system is G2 -APP -DLI $ 108.001 $ 97.20 N/A - Included recurring annuoi support coverage figglVolole Seglion for more detail. PROPRIETARY and CONFIDENTIAL STATION 01 SYSTEM Page 7 of 29 I— Description Part No. US Us[ Unit ��OU�OTEUNtr —otiove EXT I G2 ATX STATION CONTROLLER - SCII Kit USDD I Power/Signal/Control up to 8 peripheral Remote ATX $ 21,750.00 $ 19,575.00 $ 19,575.00 Options. 4 Unique Amps/Zones available. G2 EXPANSION KIT - Allows ability to SC2 Kit USDD 0 Power/Signal/Control up to 12 more peripheral EXP $ 7,325.00 $ 6,592.50 $ - I Remote options per EXP. — SC3 Kit USDD 0 Rack Mount Ears for ATX or EXP ATX -E $ 54.001 $ 48.60 $ SC4 Kit USDD 0 Base Plate for ATX or EXP ATX -P $ 54.00 $ 48.60 $ SC5 Ea TBD I ATX UPS, Standard JPS -STD $ 923.001$ 830.70 $ 830.70 Ea TBD 1 Shelf/Bracket, Wall -Mount for UPS LIPS-WMB $ 57.00 $ 51.30 $ 51.30 'STATION "SYSTEM '0ERI0HERAL COMPONENTS .......... MLr I City Descript [on Part Nom I U . Lis[ Unit . nit auoTE UNIT QUOTE EXT11 SP1 a Ea Atlas 0 lAudio Amplifier, External, Standard AMP $ 987001 $ 888.30 $ T SP1 to Ea Atlas 0 Shelf, Under Table or Wall Mount, for 1 U 1/2 Rack AMP -S $ 66.00 $ 59.40 $ G2 COLOR INDICATOR REMOTE Module - Up to 8 SP2 Ea USDD 0 CIR $ 725.00 $ 652.50 $ unique colors SP3a Ea I USIDID G2 HDTV REMOTE Module (TV & Electrical Outlet0 TVR $ 975.00 $ 877.50 $ by Others; C. E.0 control subject to TV ability) Flat Panel Monitor/ Smart HDTV 40-43" (Ele SP31a Ea USDD 0 Oulbtliorovrsion By Cqnc;rs; (, E C confrc3 subjectFP-43 $ 1,37757 $ 1,239.81 $ to TV ability) SP3c Ea USDD 0 Flat Panel / TV Mount- Universal 23"-46" Tilt FPM -U $ 107.861 $ 97.07 $ SP4 Ea USDD 0 G21/OREMOTE Module w/81n&8Out 1 IOR $ 1,275.00 $ 1,147.50 $ tl SP5 Ea USDD 1 Push Button, Standard (Black) PB -B $ 110.00 $ 99.00 $ 99.00 SP6 Ea USDD I Push Button, Emergency (Red) I PB- $ 110.00 $ 99.00 $ 99.00 PROPRIETARY and CONFIDENTIAL STATION 01 SYSTEM Page 7 of 29 SP7 Ea USDD 0 G2 MESSAGE REMOTE 2 Module (2017 Version 2) I R2 $ 1,275.00 $ 1,147.50 $ G2 MESSAGE SIGN (Digital LED) MINI SP9a Ea USDD 0 GammaSign / 12" Active Screen Width / Turn Out MS_G_M $ 915.00 $ 823.50 $ Timing ONLY IIII SP9b Ea USDD 3 G2 MESSAGE SIGN (Digital LED) STANDARD MS -G -S d $ 1,050.00 $ 945.00 $ 2,835.00 GammaSlgn / 24" Active Screen Width Sp9c Ea USDD 0 G2 MESSAGE SIGN (Digital LED) EXTENDED MS -G -E $ 1,575.00 $ 1,417.50 $ GammaSign / 36' Active Screen Width MS -G Adapter Plate, SINGLE. VESA 100. loins (1) MS-G- SP9d Ea USDD 0 S or -E) to any standard mount with VESA 100 hole patterns li $ 38.00 $ 34.20 $ (mount not included) MS -G Adapter Plate, DOUBLE, VESA 100, oins2LMS- _(2 -_ SP9e Ea USDD 1 G -Stor-E) to any standard mount with VESA 100 hole patterns MS -AP -D $ 49.00 $ 44.10 $ 44.10 (mount not included) MS -G Hanger Kit. Hangs single or double (back-to-back) SP9f Ea USDD 0 Message Signs (Gamma Version) from Ceiling Includes both MS -HK $ 73.00 $ 65.70 $ suspended ceiling T -Sar Scissor Clips and Hard -Pan Flange Mounts Spi 1 Ea USIDD 1 MS Mount - Articulating, Long reach MS-MNT-ART- $ 287,00 $ 258.30 $ 258.30 L SP12a Ea USDD 1 G2 ROOM REMOTE 2 Module / 2017 version 2 RR2 $ 2,025.00 $ 1,822.50 $ 1,822.60 SP12c Ea USDID 0 RR2 Adipater Plate, for Retrofit in RR1 Wall Cavity RR2-AP $ 46.00 $ 41.40 $ RR2 Surface Mount Box, for SURFACE MOUNT SP12d Ea USDD 0 (hard wall) installation. Three (3) 3/4" conduit knock- RR2-SMB $ 175.00 $ 157.50 $ - outs. SP15 Ea USDD 5 G2 SPEAKER - LED Illuminated - FLUSH Mount, SPK -LED -FM $ 325.00 $ 292.50 $ 1,462.50 70v SP16 Ea USDD 0 G2 SPEAKER - LED Illuminated - SURFACE SPK -LED -SM $ 325.00 $ 292.50 $ Mount (Metal Box), 70v G2 SPEAKER - Omn!AlertStrobe - Omnidirectional Alerting Speaker, optimized for high SP17a Ea USDD 0 Vocal Intelligibility in large open indoor areas and SPK -OAS $ 815.00 $ 733*10 $ with High-intensity LED Strobe Light Arrays - includes Cable Hanging Kit (typically requires MR2 for power/signal/control) SPK-OAS/OmniStrobe Mounting Bracket / BEAM SPK-OAS- SP17b Ea USDD 0 FLANGE CLIP- for mounting directly onto an BFC $ 13.00 $ 11.70 $ exposed (1/8-14") I -Beam SPK-OAS/OmniStrobe Mounting Bracket /DROP SPK-OAS- ,SP17c Ea USDD 0 CEILING BRACKET- for mounting directly to' DCB $ 48,00 $ 43.20 $ in Suspended Ceiling SPK-OAS/OmniStrobe Mounting Bracket/ SPK -OAS - ,SP1 7d Ea USDID 0 SURFACE MOUNT - for mounting directly to [lard SMB I $ 42,00 $ 37.80 $ ceiling SP18a Ea Boon 0 SPEAKER - STANDARD, FLUSH Mount, 70v SPK -STD -FM $ 85,00 $ 76.50 $ SP18b Ea Bogn 0 SPEAKER - STANDARD, SURFACE Mount (Metal yyy, I SPK -STD -SM $ 85.00 $ 76.50 $ Box), 70v SP19 Ea Bogn 2 SPEAKER - APP BAY/OUTDOOR - Weatherized, SPK -W -SM $ 310-00 $ 279.00 $ 558.00 Surface Mount, 70v SP20 Ea TIC 0 Transformer, 8ohm to 70V, External XFMR $ 53.00 $ 47.70 $ - ;SP21 Ea USDD 0 G2 Strobe Light Red LED l ST R $ 550.00 $ 495.00 $ S P 2 2u. Ea US D D 0 Miscellaneous M Is C $ $ J 'STAT dWSYSTEM'b>Ekliltdt ..... .. ... .. . Item unit=1 =0 Description P; Pb. USM.irni QUOTEMT O NT � Station Installation (€nstjllation by Sergpiectric - Ea USDD prices reflect prevailing mages for Los Angeles ST -IST $ 17,342.11 $ 15,607.90 $ 15,607.90 County as specifled in RFP) PROPRIETARY and CONFIDENTIAL STATION 01 SYSTEM Page 8 of29 1,102.51 3� Training - Installation Contractor - On -Site / Station Remediation (Removal and Disposal of SS8a Ea USDD 0 USDD G2 Certification / 8 Hours /Train -The -Trainer TRA -IC -0 $ 5,325.00 $ 4,792.50 $ SS2 Ea USIDD 0 Legacy Equipment Not currently Assumed or ST-INST $ $ $ Training - Installation Contractor - At Arizona Included, nor is any related Remediation to Paint. SS8b Ea USDD 0 Training Center I USDD G2 Certification / 4 Hours TRA -IC -AZ $ 2,725.00 $ 2,452.50 $ Train -The -Trainer (TBD - only needed if required to Drywall, etc.) use non -certified contractor) SS3 Ea USDD I Station Configuration & Start -Up ST -SU $ 1,225.01 $ 1,102.51 $ SS4 Ea USDD 1 Station Project Management ST -PM $ 761.66 $ 685.50 $ SS5 Ea USDD I Station Engineering / Design Services ST -ES $ 269.76 $ 242.78 $ SS6 Ea. USDD I Station Documentation ST -DM $ 38.08 $ 34.27 $ warrants has been offered by USDD for no Station Training - Configuration and Equipment. additional cost so all stations can be installed and ..... -- -- -- SS7a Ea USDD 0 On -Site @ Station. 4 Hours, 1 Visit. (for TechnicalLTRA-UT-0 $ 4,025.00 $ 3,622.50 $ Months) WARRANTY & SUPPORT FOR THIS Services Stafff) STATION SYSTEM (or Component): Telephone SS7b Ea USDD 0 Station Training - User/Technician / Remote TRA -UT -R $ 600.00 $ 540.00 $ I IF QUANTTY'0'THEN NO ADDITIONAL Refresh (2 Hours / Train -The -Trainer) 1,102.51 3� This quote does not Include or assume any amounts for sales or use tax. Customer needs to contact its procurement department to determine if sales or use tax is payable, and it so, to make the determination of the amount to be paid. Per our contracts, Customer is responsible for the payment of any sales or use taxes owed from any purchase from USDD. PROPRIETARY and CONFIDENTIAL STATION 01 SYSTEM Page 9 .1`29 Training - Installation Contractor - On -Site / SS8a Ea USDD 0 USDD G2 Certification / 8 Hours /Train -The -Trainer TRA -IC -0 $ 5,325.00 $ 4,792.50 $ (TBD - only needed it requied To use non-cerfifrod contractor) Training - Installation Contractor - At Arizona SS8b Ea USDD 0 Training Center I USDD G2 Certification / 4 Hours TRA -IC -AZ $ 2,725.00 $ 2,452.50 $ Train -The -Trainer (TBD - only needed if required to use non -certified contractor) ;SS9 Ea USDD 0 Miscellaneous/TBID ...................... . .... . . . . . . ... .. . .. ........ . .. . .. ........... . ..... . . .. . . .. MISC $ $ .. . . . ....... .... . ... ... .... $ . . . .. . . .... ..... . 'STATION SYSTEM WARkAtYiIIJOT16NAL RiEddAk1NG'W 'RdTL �'UPPOO Item Unit Mir Oty Description Part No. US Uri Unit QUOTE UNIT QUOTE EXT [STANDARD] 1st YEAR WARRANTY & SUPPORT FOR THIS STATION SYSTEM (or component): 3855.924 but NoCharge Telephone / Remote Access Support (8:00 AM - For Initial Swl YR USDD 1.5 5:00 PM MST) PLEASE NOTE: An additional 6 RS-1YR-STD $ 2,856.24 $ 2,570.62 Warranty Period months (for total of 18 months/1.5 years) of initial Not Included in warrants has been offered by USDD for no Subtotals additional cost so all stations can be installed and I enjoy same warranly/support start/stop dates) [STANDARD] EACH ADDITIONAL YEAR (12 - Months) WARRANTY & SUPPORT FOR THIS STATION SYSTEM (or Component): Telephone -SW2 YR USDD 0.0 Remote Access Support (8:00 AM - 5:00 PM MST) RS -AYR -STD $ 2,856.24 $ 2,570.62 $ IF QUANTTY'0'THEN NO ADDITIONAL SUPPRT IS ASSUMED OR AUTHORIZED BEYOND INI TIA LWA RRANTY PERIOD STATION 01 System; $ 46,23536 -Shipping. $ 599.00 Warranty & Support: $ - `Miscellaneous (if applicable) $ STATION SUBTOTAL: $ 46,834.36 This quote does not Include or assume any amounts for sales or use tax. Customer needs to contact its procurement department to determine if sales or use tax is payable, and it so, to make the determination of the amount to be paid. Per our contracts, Customer is responsible for the payment of any sales or use taxes owed from any purchase from USDD. PROPRIETARY and CONFIDENTIAL STATION 01 SYSTEM Page 9 .1`29 W arrant LS2 _-PP_O 5 � N Rte a: Cuslarnei must elect to choose any coverage they require beyond initial warranty period, or USDD will net be authorized to provide any service or support Mobile Sonar Phone Alerting Asp and Mapping Services only available to customer while under warranty or elected recurring annual suppoul, Support Agreements subject to change if system design is modified. For additional details, please review current USDD Warranty Statement and Service Agreement. USDD cannot warrant nor support any system configuration that deviates from this speeffic proposal's documented station rysipm design file number USDD Cannot warrant nor support any system not using USDD-approved UPS Battery Backup. USDD cannnot warrant nor support any system not installed by G2 Trained & Certified Installation laci-mirian (installer). If cuslomer intends to He this system Into any 3rd -party system or devices, USDD will be unable to warrant or support the sytern until we've had a chance to review dOcUnlenfad engineering assumptions and approve system inlogdiy, performance and reliamliny expectations. Station EXLtern Installation Notes: .............. Of - Unless specifically detailed in this proposal, no installation by USDD or it's subcontractors is assumed or provided. ,02 - Because these are mission -critical systems, USDD can only warrant and support systems installed by G2 Trained and Certified Contractors. 03 - USDD can source, qualify, train and certify Local Licensed Regional Subcontrators where needed 04 - Installation warranted by installation contractor - G2 FSAS warranted, serviced and supported by USDD 105 - Unless specifically detailed in this proposal, installation to be performed during normal working hours. 06 - Unless specifically detailed in this proposal, no permit fees or material charges have been included 07 - Unless specifically detailed in this proposal, no removal or remediation has been assumed or included. 08 - Unless specifically detailed in this proposal, no bonds of any type (performance, bid) have been assumed, included or budgeted for in this proposal 09 - USDD FSAS Equipment to be made available by owner to Installation Contractor prior to on-site arrival. 10 - Structural backing for system devices and other millwork (not specifically detailed) by others 11 - It applicable, Gas Control Shutoff Valve Addendum (to USDD and installation contractor) must be signed prior to installation. 12 - All electrical power, including (but not limited to) raceway,condult, backboxes, service panels, high-voltage wiring and fixtures by others, 13 - All communications pathway infrastructure (network, radio, etc.) by others unless specifically detailed in this proposal. 14 - USDD cannot warrant nor support any owner -furbished (3rd -Party) system or component we are required to integrate with. USDD cannot warrant nor support any system or component it has not proofed engineering for and has not specifically authorized for use within public safety environments. 15 - Any misuse, unauthorized modification, improper installation, excessive shock, attempted repair, accident, or improper or negligent use, storage, transportation, or handling by any party other than Ll shall render this limited warranty null, void and of no further effect PROPRIETARY and CONFIDENTIAL STATION 01 SYSTEM Page 10 of 29 P1191"Ps e.. 1835 1835 E. Sixth St. Suite #27 Tempe, Arizona 85281 877-551-8733 tel 480-290-7892 fax DATE: 1/11/2019 Expires: 4/1112019 Quote SUBMITTFD TO - City of Downey Request for Proposal Downey Fire Department STATION SYSTEM PERIPHERAL COMPONENTS ICA—DOWN001 07STATION-LEVEL its; Unn Mir Oily Description PaR No. STATION"02 ................ . ou TE EXT .. . ......... .... . . Ea Atlas 0 9556 Imperial Highway, Downey, CA $ 987.00 $ 888.30 $ Based from USDD G2 Fire Station Alenng Systern Dann Dtawine UE.DD-CA DOWN.ALLSTATIONS.FSA.2018.12.12.pdI Ea SYSEM LENSES 0 Shelf, Under Table or Wall Mount, for 1 U 1/2 Rack AMP -S Iter" Nit 1 . Mr Description Part No. $ US List Unit OUOTE_ UNIT QUOTE EXT SI -1 Ea USDD 1 lG2 VOICEALERT - Single Station License. VA $ 1,030.00 $ 927.00 $ 927.00 652.50 $ G2 MOBILE FSAS APP - Single Device License Up unique colors to 24 Licenses -Per -ATX are offered at $0.00 cost each .SL2EafYr USDD 24 is long as system is currently under warranty or e"ecacl G2 -APP -DLI i $ 108.00 $ 97.20 N/A - Included -SP3a :'ecurringannual-support coverage USDD 0 �by TVR $ 975.00 $ for more detail $ §Utm SYSTEM CONTROLLER Others; C.E.C. control subject to TV ability) Item unit t Deacript on Part ItZ. C9 Unit 6Ub�iE UMT M07i7'XT_ G2 A ATION CONTROLLER - SCII Kit USDD 1 Power/Signal/Contral up to 8 peripheral Remote ATX $ 21C17t ,750.00 $ 19,575.00 $ 19,575.00 $ 1,377.57 $ ,Options. 4 Unique Amps/Zones available $ to TV ability) ,G2 EXPANSION KIT -Allows ability to :SC2 Kit USDD 0 Power/Signal/Control up to 12 more peripheral EXP $ 7,325.00 $ 6,592.50 $ 97.07 $ Remote options per EXP. Ea USDD 0 G2 1/0 REMOTE Module w/ 8 In & 8 Out j IOR -SC3 Kit USDD 0 Rack Mount Ears for ATX or EXP ATX -E $ 54.00 $ 48.60 $ -SC4 Kit USDD 0 Base Plate for ATX or EXP ATX -P $ 54 00 $ 48.60 $ - SC5 Ea TBD 1 ATX UPS, Standard UPS -STD $ 923-1 $ 830.70 $ 830.70 SC6 Ea TBD 1 Shelf/Bracket, Wall -Mount for UPS UPS-WMB $ 57.001 $ 51.30 $ 51.30 STATION SYSTEM PERIPHERAL COMPONENTS its; Unn Mir Oily Description PaR No. US List Unit QUQTE UNIT ou TE EXT ;SPla Ea Atlas 0 Audio Amplifier, External, Standard AMP $ 987.00 $ 888.30 $ Slolb Ea Atlas 0 Shelf, Under Table or Wall Mount, for 1 U 1/2 Rack AMP -S $ 66. $ � 59.40 $ SP2 Ea USDD 0 ,G2 COLOR INDICATOR REMOTE Module - Up to 81 CIR $ 725.00 $ 652.50 $ unique colors G2 HDTV REMOTE Module (TV & Electrical Outlet -SP3a Ea USDD 0 �by TVR $ 975.00 $ 877.50 $ Others; C.E.C. control subject to TV ability) Flat Panel Monitor / Smart HDTV 40-4�" (Electrical 1 i SP3b Ea USDD 0 Oudet/lotovision By Others; C.E.C. control Subject I FP -43 $ 1,377.57 $ 1,239.81 $ to TV ability) SP3c Ea USDD 0 Flat Panel /TV Mount- Universal 23"-46" Tilt FPM -U $ 107,86 $ 97.07 $ SP4 Ea USDD 0 G2 1/0 REMOTE Module w/ 8 In & 8 Out j IOR $ 1,275-00 $ 1,147.50 $ SP5 Ea USDD 1 Push Button, Standard 'Black, I PB -B $ 110-00 $ 99,00 $ 99.00 SPIS Ea USDD 1 Push Button, Emergency (Red) PB -R $ 110.001 $ 99.00 $ 99.00 I SP7 Ea USDD 0 G2 MESSAGE REMOTE 2 Module (2017 Version 2) MR2 $ 1,275.001 $ 1,147.50 $ PROPRIETARY and CONFIDENTIAL STATION 02 SYSTEM Page 11 of 29 G2 MESSAGE SIGN (Digital LED) MINI j SP9a Ea USDD 0 GammaSign / 12" Active Screen Width / Turn Out MS -G -M $ 915.00 $ 823.50 $ Timing ONLY SP9b Ea USDD 3 G2 MESSAGE SIGN (Digital LED) STANDARD MS -G -S $ 1,050.00 $ 945.00 $ 2,835.00 GammeSign / 24" Active Screen Width Sp9c Ea USDD 0 G2 MESSAGE SIGN (Digital LED) EXTENDED MS -G -E $ 1,575.00 $ 1,417.50 $ - Gemini / 36" Active Screen Width Gem aSign MS -G Adapter Plate, SINGLE. VESA 100. loins fit MS-G- r SP9d Ea USDD 0 S or -E) to any standard mount with VESA 100 hole patterns MS -AP -S $ 3800 $ 34.20 $ (mount not included) MS -G Adapter Plate, DOUBLE, VESA 100, joins (2) MS- SP9e Ea USDD 1 G -S(or-E) to any standard mount with VESA 100 hole patterns MS -AP -D $ 49.00 $ 44.10 $ 44.10 (mount not included) MS -G Hanger Kit. Hangs single or double (back-to-back) SP9f Ea USDD 0 Message Signs (Gamma Version) from Ceiling Includes both Ii $ 7300 $ 65.70 $ suspended ceiling T -Bar Scissor Clips and Hard -Pan Flange Mounts Spi 1 Ea USDD 1 MS Mount - Articulating, Long reach MS-MNT-ART-L $ 287.00 $ 258.30 $ 258.30 SP12a Ea USDD 1 G2 ROOM REMOTE 2 Module / 2017 version 2 RR2 $ 2,025.00 $ 1,822.50 $ 1,822.50 SP12c Ea USDD 0 RR2 Aclipater Plate, for Retrofit in RRII Wall Cavity RR2-AP $ 46.00 $ 41.40 $ RR2 Surface Mount Box, for SURFACE MOUNT SP12d Ea USDD 0 (hard wall) installation. Three (3) 3/4" conduit knock- RR2-SMB $ 175.00 $ 157.50 $ outs SP15 Ea USDD 5 G20v SPEAKER -LED Illuminated -FLUSH Mount, SPK -LED -FM $ 325.00 $ 292.50 $ 1,462.50 7 SP16 Ea USDD 0 G2 SPEAKER - LED Illuminated - SURFACE SPK -LED -SM 111 325.00 $ 292.50 $ Mount (Metal Box), 70v G2 SPEAKER - Omn!AlertStrobe - Omnidirectional Alerting Speaker, optimized for high SP17a ED USDD 0 Vocal Intelligibility in large open indoor areas and SPK -OAS $ 815.00 $ 733.50 $ with High-intensity LED Strobe Light Arrays - includes Cable Hanging Kit (typically requires MR2 I for power/signal/control) SPK-OAS/OmniStrobe Mounting Bracket / BEAM SP171a Ea USDD 0 FLANGE CLIP- for mounting directly onto an SPK -OAS -BFC $ 13.00 $ 11.70 $ exposed (1/8-14") I -Beam SPK-OAS/OmniStrobe Mounting Bracket /DROP SP17c Ea USDD 0 CEILING BRACKET- for mounting directly to T -Bar SPK -OAS -DCB $ 48,00 $ 43.20 $ in Suspended Ceiling SPK-OAS/OmniStrobe Mounting Bracket/ SP17d ED USDD 0 SURFACE MOUNT - for mounting directly to hard SPK -OAS -SMB $ 42.00 $ 37.80 $ ceiling SP18a Ea Begin 0 SPEAKER - STANDARD, FLUSH Mount, 70v SPK -STD -FM $ 85.00 $ 76.50 $ SP1 Bb Ea Bogn 0 SPEAKER - STANDARD, SURFACE Mount (Metal SPK -STD -SM $ 85.00 $ 76.50 $ Box), 70v SP19 Ea Bogn 2 SPEAKER - APP BAY/OUTDOOR - Weatherized, SPK -W -SM $ 310.00 $ 279.00 $ 558.00 Surface Mount, 70v SP20 Ea TIC 0 Transformer, Bohm to 70V, External XFMR $ 53.00 $ 47.70 $ SP21 Ea us - G2 Strobe Light/ Red LED STR $ 550-00 $ 495.00 $ SP22 Ea USDD 0 Imisceiianeous .. ... . .. ........... . ......... ...... ............. MISC ...... .. $ .. ... . .... .......... .. 'is hem Unit Mtr Ow Deactiotlon port No. 79Le;qE7 QUOTE UNIT ouoirE EXT Installation SSI Ea USDD IStation ST-INST $ 17,343.16: $ 15,608.85 $ 15,608.85 Station Remediation (Removal and Disposal of SS2 Ea USDD 0 Legacy Equipment Not currently Assumed or ST-INST $ Included, nor is any related Remediation to Paint, Drywall, etc.) PROPRIETARY and CONFIDENTIAL STATION 02 SYSTEM Page 12.f29 SS3:1 Ea USDD 1 Station Configuration & Start -Up ST -SU $ 1,225.01 $ SS4 Ea USDD 1 Station Project management ST -PM $ SS5 Ea USDD 1 Station Engineering / Design Services ST -ES $ SS6 Ea USDD 1 Station Documentation ST -DM $ Station Training - Configuration and Equipment. SS7a Ea USDD 0 On -Site @ Station. 4 Hours, 1 Visit. (for Technical Till 0 $ Services Statff) SS7b Ea I USDD® Station Training - User/Technician / Remote TRA -UT -R $ Refresh (2 Hours / Train -The -Trainer) Training - Installation Contractor - On -Site SS8a Ea USDD 0 USED G2 Certification / 8 Hours / Train -The -Trainer: TRA -IC -O $ (TBD - only needed if required to use non -certified contractor) Training - Installation Contractor - At Arizona SSOID Ea USDD 0 Training Center / USDD G2 Certification / 4 Hours P TRA -IC -AZ $ Train -The -Trainer (TED - only needed if required to use non-certifli-d contraclor) SS9 Ea USDID 0 MiscellaneousfTBDMISC 1 $ 761.66 $ 269.76 $ 38.08 $ 1,102.51 $ 1,102.51 665.50 $ 685.50 242.78 $ 242.78 34.27 $ 34.27 4,025.00 $ 3,622.50 $ 600.00 $ 540.00 $ 5,325.00 $ 4,792.50 $ I 2,725.00 111 2,452.60 $ Item Unit Mir I Gly Description Part No. I US List Unit QUOTE UNIT QUOTE EXT [STANDARD] let YEAR WARRANTY & SUPPORT FOR THIS STATION SYSTEM (or component): 3855924 but No Telephone / Remote Access Support (8:00 AM - Charge For initial PM MST) PLEASE NOTE: An additional 6 SW1 YR USDD 1.5 RS-1YR-STD $ 2,856.24 $ 2,570.62 Warranty Period months (for total of 18 months/1.5 years) of initial Not Included in warranty has been offered by USDD for no Subtotals additional cost so all stations can be installed and enjoy same warranty/support start/stop dates) [STANDARD] EACH ADDITIONAL YEAR (12 - Months) WARRANTY & SUPPORT FOR THIS STATION SYSTEM (or Component): Telephone SW2 YR USDD 1*0 Remote Access Support (8:00 AM - 5:00 PM MST) RS -AYR -STD $ 2,856.24 $ 2,570.62 $ IF OUANTITY'O'THEN NO ADDITIONAL SUPPORT IS ASSUMED OR AUTHORIZED BEYOND INITIAL WARRANTY PERIOD ... . . ........ .... .. .............. .... ....... ... STATION 02 System: $ 46,236.31 PhippiI $ 599.00 & Support: $ -Miscellaneous (if applicable) $ STATION SUBTOTAL: $ 46,835.31 This quote does not Include or aseurne any amounts for sales or use tax. Customer needs to contact its procurement department to determine 4 sales or use tax is payable, and if so, to make the determination of the amount to be paid. Per our contracts, Customer is responsible for the payment of ana sales or use taxes owed from any purchase from USDD. Warranty & Support NcI :Cusrwr%or mist wCet W rtnuIst, any coverage rlwvmnrivr� hrvondl peiica, or tJsoU,,v;If tvrr beivillimants In Prov iie any sqnfiro or sup N�n. 's,iobile Smart Phone Alerting Apo and Mapping Services only available to customer while under warranty or elected recurring annual support. Support A,wserffurla subject to change if system resign is modifled. For addranal dentis, please review current USDD Warranty Slooement and Service Agreement. Vk.) oRnnot warrant nor Gupood any system configuration than deviates from this specific Proposal's d00Uc1enIPdSlFn0n S}ISTOM CeFdgn file number. USDD Crin,vitcerrarn nor support any system not using USDD-approved UPS Battery Backup USDD caninnot warrant nor support any system not installed by G2 sr,tiord A Certified Insiolialion technician lhcZaileh, If customer intends to tie this system into any 3rd-pany system or devices, USDD will be unable to warrant er support the svtem until we've, had a chance to review documented engineering assumptions and approve system integrity, performance and relfalAily PROPRIETARY and CONFIDENTIAL STATION 02 SYSTEM Page 13 of 29 ...... ....... Station System Installation Notes: �1)1_ Unless a pecill cally de to I led in his proposal, no installation by USDD or it's subcontractors is assumed or provided. 02 - Because these are mission -critical systems, USDD can only warrant and support systems installed by G2 Trained and Certified Contractors. 03 - USDD can source, qualify, train and certify Local Licensed Regional Subcontrators where needed. III I 11i; 111:161 11 1 111 1 05 - Unless specifically detailed in this proposal, installation to be performed during normal working hours 06 - Unless specifically detailed in this proposal, no permit fees or material charges have been included 107 - Unless specifically detailed in this proposal, no removal or remediation has been assumed or included 08 - Unless specifically detailed in this proposal, no bonds of any type (performance, bid) have been assumed,includod or budgeted for in this proposal. 09 - USDD FSAS Equipment to be made available by owner to Installation Contractor prior to on-site arrival 12 - All electrical power, including (but not limited to) raceway,conduit, backboxes, service panels, high-voltage wiring and fixtures by others 13 - All communications pathway infrastructure (network, radio, etc.) by others unless specifically detailed in this proposal. nor support any UW1PnrgT4-TM7R7=-?I sysi6nn or usmponent wo UTTTUWi [ 11 support any system or component it has not proofed engineering for and has not specifically authorized for use within public safety environments. 15 - Any misuse, unauthorized modification, improper installation, excessive shock, attempted repair, accident, or improper or negligent use, storage, transportation, or handling by any party other than USIDD shall render this limited warranty null, void and of no furlher effect PROPRIETARY and CONFIDENTIAL STATION 02 SYSTEM Page 14 of 29 US DIGITAL DESIGns QUOTA 1835 E. Sixth St. Suite #27 Tempe, Arizona 85281 877-551-8733 fat 480-290-7892 fax DATE: 1/11/2019 Expires: 4/11/2019 Quote SUBMITTED TO: City of Downey Request for Proposal Downey Fire Department C_X001v1 STATION -LEVEL STATION 03 9900 Paramont Boulevard, Downey, CA Based from USDD. G2,Fire,Station Alerting System Design Drawi22 # USDD.CA_ DOWN.ALLSTATIONS.FSA.2018.12.12.pdf STATION SYSTEM LICENSES Item Unit I Mr I Cry Description Part No. LISUstUnit 060-T9 NIT 1 _0tJoTE I= SL1 Ea USDD I G2 VOICEALERT - Single Station Licenser VA $ 1,03000 $ 927.00 $ 927.00 G2 MOBILE FSAS APP - Single Device License. Up to 24 Licenses -Per -ATX are offered at $0.00 cost each SI -2 Ea/Yr USDD 24 as iong as sy;lern iw nr ales rd G2 -APP -DLI $ 10800 $ 97.20 NIA - Included rp,°ui nngannu7l uppori ovwage_ for more detail. Item Unit Mfr i Q!X ' Description G2 ATX STATION CONTROLLER - Sci Kit USDD 1 Power/Signal/Control up to 8 peripheral Remote Options. 4 Unique Amps/Zones available. G2 EXPANSION KIT - Allows ability to SC2 Kit USDD 0 Power/Signal/Control up to 12 more peripheral Remote options per EXP, SC3 Kit USDD 0 Rack Mount Ears for ATX or EXP JSC4 Kit USDD 0 Base Plate for ATX or EXP ATX 1 $ 21,750.00 $ 19,575.00 : $ 19,575.00 EXP Ea TBD 1 ATX UPS, Standard �SC5 SC6 Ea T8D 1 Shelf/Bracket, Wall -Mount for UPS ... . . ..... .... . ... . .... . . . . .... . - ... . .... ....... ' I'll" 11-111 1-11111". .. ... ... .. . . . ...... .. ..... ....... . . 'STATION SYSTEM COMPONENTS Lto_m unit PERIPHERAL mfr L City Description SPla Ea Atlas 0 Audio Amplifier, External, Standard SP1b Ea. Atlas 0 Shelf, Under Table or Wall Mount, for 1U 1/2 Rack Pan No. Ea USDD 0 G2 COLOR INDICATOR REMOTE Module - Up to 8 �unlque M M Nit t 66-517 G-rr-r—QUOTE colors : SP3a Ea USDD 0 G2 HDTV REMOTE Module (TV & Electrical Outlet $ 66.00 $ 59.40 $ by Others; C E C. control subject to TV ability) Flat Panel Monitor / Smart HDTV 40-43" (Electrical SP310 Ea USDD 0 Outlet/Provision By Others; C E.C. control subject to TV ability) SP3c Ea USDD 0 Flat Panel / TV Mount- Universal 23"-46" Tilt SP4 Ea USDD 0 G2 1/0 REMOTE Module w/ 8 In & 8 Out :SP5 Ea USDD I Push Button, Standard (Black) :SP6 Ea. USDD I Push Button, Emergency (Red) ATX 1 $ 21,750.00 $ 19,575.00 : $ 19,575.00 EXP $ 7.325.00 $ 6,592.50 $ ATX -E $ 54.00 $ 48.60 $ ATX -P $ 54-00 $ 48.60 $ UPS -STD $ 923.00 $ 830.70 $ 830.70 UPS-WMB $ 57.00 $ 51.30 $ 51.30 Pan No. M M Nit t 66-517 G-rr-r—QUOTE AMP $ 98700 $ 888.30 $ AMP -S $ 66.00 $ 59.40 $ CIR $ 725.00 $ 652.50 $ TVR $ 975.00 $ 877.50 $ FP -43 $ 1,377,57 $ 1,239.81 $ FPM-Ul $ 10786 $ 97.07 $ IOR $ 1,275.00 $ 1,147.50 $ PB -B $ 110.00 $ 99.00 _$ PB -R $ 110.00 $ 99.00 $ PROPRIETARY and CONFIDENTIAL STATION 03 SYSTEM 99.00 99.00 Page 15 of 29 SP7 Ea USDD 0 G2 MESSAGE REMOTE 2 Module (2017 Version 2)1 MR2 $ 1,275.00 $ 1,147.50 $ 279.00 ,in Suspended Ceiling 53.00 $ 47.70 $ G2 MESSAGE SIGN (Digital LED) MINI 495.00 $ SPK-OAS/OmniStrobe Mounting Bracket/ .... .... .. ... . . $ , SP17d SP9a Ea USDD 0 GammaSign / 12" Active Screen Width / Turn Out MS -G -M $ 915.00 $ 823.50 $ ceiling SP18a Ea Timing ONLY 0 SPEAKER - STANDARD, FLUSH Mount, 70v SPK -STD -FM $ SP181b Ea SPSib Ea USDD 3 G2 MESSAGE SIGN (Digital LED) STANDARD MS -G -S $ I 1,050.00 $ 945.00 $ 2,835.00 III SP19 Ea Bogn GammaSIgn / 24" Active Screen Width SPEAKER - APP BAY/OUTDOOR - Weatherized, SPK -W -SM $ Sp9c Ea USDD 0 G2 MESSAGE SIGN (Digital LED) EXTENDED MS -G -E $ 1,575.00 $ 1,417.50 $ $ SP21 Ea USDD 0 GammaSlgn / 36" Active Screen Width STR III Ea USDD 0 IlMiscellan a o u s MISC $ MS -G Adapter Plate, SINGLE. VESA 100. loins If I MS-G- SP9d Ea USDD 0 S or -E) to any standard mount with VESA 100 hole patterns MS -AP -S $ 38-00 $ 34.20 $ (mount not included) MS -G Adapter Plate, DOUBLE, VESA 100, loins (21 MS- SP9e Ea USDD 1 0 -Sfor-E) to any standard mount with VESA 100 hole patterns I S -AP -D $ 49.00 $ 44.10 $ 44.10 (mount not included) MS -G Hanger Kit Hangs single or double (back-to-back) SP9f Ea USDD 0 Message Signs (Gamma Version) from Ceiling. Includes both MS -HK $ 73.00 $ 65.70 $ suspended ceiling T -Bar Scissor Clips and Hard -Pan Flange Mounts. Spi 1 Ea USDD 1 MIS Mount - Articulating, Long reach MS-MNT-ART-L $ 287.00 $ 258.30 $ 258.30 SP12a Ea USDD 1 G2 ROOM REMOTE 2 Module / 2017 version 2 RR2 $ 2,025.00 $ 1,822.50 $ 1,822.50 SP12c Ea USDD 0 RR2 Adpater Plate, for Retrofit in RRI Wall Cavity RR2-AP $ 46.00 $ 41.4 $ L RR2 Surface Mount Box, for SURFACE MOUNT SP12cl Ea USDD 0 (hard wall) installation. Three (3) 3/4" conduit knock- RR2-SMB $ 17500 $ 157.50 $ outs. SP115 Ea USDD 5 G2 SPEAKER - LED Illuminated - FLUSH Mount, SPK -LED -FM $ 325.00 $ 292.50 $ 1,462.50 L 70v SP16 Ea USDD 0 G2 SPEAKER - LED Illuminated - SURFACE SPK -LED -SM $ 325.00 $ 292.50 $ Mount (Metal Box), 70v G2 SPEAKER - Omn!AlertStrobe - I Omnidirectional Alerting Speaker, optimized for high SP17a Ea USDD 0 Vocal Intelligibility in large open indoor areas and SPK -OAS $ 815.00 $ 733.50 $ with High-intensity LED Strobe Light Arrays - includes Cable Hanging Kit (typically requires MR2 for power/signal/control) SPK-OAS/OmniStrobe Mounting Bracket / BEAM SP17b Ea USDD 0 FLANGE CLIP- for mounting directly onto an SPK -OAS -BFC $ 13.00 $ 11.70 $ exposed (1/8-14") I -Beam SP17c Ea USDD 0 CEILING BRACKET- for mounting directly to T -Bar SPK -OAS -DCB $ 76.50 $ 310.00 $ 279.00 ,in Suspended Ceiling 53.00 $ 47.70 $ 550.00 $® 495.00 $ SPK-OAS/OmniStrobe Mounting Bracket/ .... .... .. ... . . $ , SP17d Ea USDD 0 SURFACE MOUNT - for mounting directly to hard SPK -OAS -SMB $ ceiling SP18a Ea Bogn 0 SPEAKER - STANDARD, FLUSH Mount, 70v SPK -STD -FM $ SP181b Ea Bogn 0 SPEAKER - STANDARD, SURFACE Mount (Metal SPK -STD -SM $ Box), 70v III SP19 Ea Bogn 2 SPEAKER - APP BAY/OUTDOOR - Weatherized, SPK -W -SM $ Surface Mount, 70v SP20 Ea TIC 0 'Transformer, 8ohm to 70V, External XFMR $ SP21 Ea USDD 0 1,02 Strobe Light Red LED STR $ Ea USDD 0 IlMiscellan a o u s MISC $ 48.00 $ 43.20 $ 4200 $ 37.80 $ 85.00 $ 76.50 $ 85.00 $ 76.50 $ 310.00 $ 279.00 $ 558.00 53.00 $ 47.70 $ 550.00 $® 495.00 $ .... .... .. ... . . $ , US List unit OUOTE UNIT OUOTE EXT I 17,729.76i $ 15,956.79 $ 15,956.79 Page 16 of 29 1,102.51 685.50 242.78 34.27 Item Unit Mir Qty Description Part No. I US —List Unit QUOTE UNIT QUOTE EXT [STANDARD] 1st YEAR WARRANTY & SUPPORT FOR THIS STATION SYSTEM (or component): 3855.924 but No Telephone / Remote Access Support (8:00 AM - Charge For Initial Swi YR USDD 1.5 5:00 PM MST) PLEASE NOTE: An additional 6 RS-1YR-STD $ 2,856.24 $ 2,570.62 Warranty Period I months (for total of 18 months/1.5 years) of initial Not Included in warranty has been offered by USDD for no Sublotals additional cost so all stations can be installed and enjoy same warranty/support start/stop dates) [STANDARD] EACH ADDITIONAL YEAR (12 - Months) WARRANTY & SUPPORT FOR THIS STATION SYSTEM (or Component): Telephone SW2 YR USDD 0.0 Remote Access Support (8:00 AM - 5:00 PM MST) RS -AYR -STD $ 2,856.24 $ 2,570.62 $ IF QUANTITY'®' THEN NO ADDITIONAL SUPPORT IS ASSUMED OR AUTHORIZED BEYOND INITIAL WARRANTY PERIOD . . ........... ... . . . ...... . STATION 0'" System: $ Shipping: _$ Warranty & Support: $ Miscellaneous (if applicable) $ STATION SUBTOTAL: $ I I I I Tax is gayaule, MIMI 5171, to maKe Me Oelw till, -11 1 U0110 11JI-HI 14 UerVdFJ_._rUl` to lubpuwl taxes owed from any purchase from USDD, 46,584.25 599.00 PROPRIETARY and CONFIDENTIAL STATION 03 SYSTEM Page 17 of 29 Station Remediation (Removal and Disposal of I Ssa Ea USDD 0 LeVact Equipment Not currently Assumed or ST-INST $ - $ $ lndudco, nor is any related Remediation to Paint, Drywall, etc.) SS3 Ea USDD 1 Station Configuration & Start -Up ST -SU $ 1,225.01 $ 1,102.51 $ SS4 Ea USDD I Station Project Management ST -PM $ 761.66 $ 685.50 I $ SS5 j Ea USDD I Station Engineering / Design Services ST -ES $ 269.76 $ 242.78 $ _'-SS ��61 Ea USDD I station Documentation ST -DM $ 38.08 $ 34.27 $ Station Training - Configuration and Equipment. i SS7a Ea USDD I 0 On -Site @ Station. 4 Hours, I Visit. (for Technical TRA -UT -O 1 $ 4,025.00 $ 3,622.50 $ Services Statlf) SS71a Ea USDD 0 Station Training - UserfTechnician / Remote TRA -UT -R $ 600.00 $ 540.00 $ Refresh (2 Hours / Train -The -Trainer) Training - Installation Contractor - On -Site SS8a Ea USDD 0 USDD G2 Certification / 8 Hours / Train -The -Trainer TRA -IC -O $ 5,325.00 $ 4,792.50 $ (TED - only needed if requied to use non -certified contractor) Training - Installation Contractor - At Arizona SS81a Ea usido 0 Training Center / USDD G2 Certification / 4 Hours TRA -IC -AZ $ 2,725.001 $ 2,452.50, $ Train -The -Trainer (TBD - only needed if required to use non -certified contreetw) Ea USDD 0 IM!scellaneousfrBD I MISC $ 1,102.51 685.50 242.78 34.27 Item Unit Mir Qty Description Part No. I US —List Unit QUOTE UNIT QUOTE EXT [STANDARD] 1st YEAR WARRANTY & SUPPORT FOR THIS STATION SYSTEM (or component): 3855.924 but No Telephone / Remote Access Support (8:00 AM - Charge For Initial Swi YR USDD 1.5 5:00 PM MST) PLEASE NOTE: An additional 6 RS-1YR-STD $ 2,856.24 $ 2,570.62 Warranty Period I months (for total of 18 months/1.5 years) of initial Not Included in warranty has been offered by USDD for no Sublotals additional cost so all stations can be installed and enjoy same warranty/support start/stop dates) [STANDARD] EACH ADDITIONAL YEAR (12 - Months) WARRANTY & SUPPORT FOR THIS STATION SYSTEM (or Component): Telephone SW2 YR USDD 0.0 Remote Access Support (8:00 AM - 5:00 PM MST) RS -AYR -STD $ 2,856.24 $ 2,570.62 $ IF QUANTITY'®' THEN NO ADDITIONAL SUPPORT IS ASSUMED OR AUTHORIZED BEYOND INITIAL WARRANTY PERIOD . . ........... ... . . . ...... . STATION 0'" System: $ Shipping: _$ Warranty & Support: $ Miscellaneous (if applicable) $ STATION SUBTOTAL: $ I I I I Tax is gayaule, MIMI 5171, to maKe Me Oelw till, -11 1 U0110 11JI-HI 14 UerVdFJ_._rUl` to lubpuwl taxes owed from any purchase from USDD, 46,584.25 599.00 PROPRIETARY and CONFIDENTIAL STATION 03 SYSTEM Page 17 of 29 Notes: —rismMor must elect to choose any coverage lhpy require beyond intiat vravrartly period, or USDD will nor be aulhorrzPd In provide any service or support. Mobilo Smart Phone Aierirng Ape end Mapping Services only available to customer wniie under erarrWy or elected recurring annir-al support Support Agreement: subject to change r[cf,sram design is modified Fir addkionsE d0alls, please review current USDD Warrxity Statement and Termite Agreemem. USDD cannot warrant nor support any cyslarn configuration that deviates from this specific propmai's documented station eyviorn design Ne number, USDD Cannot warrant nor support any system not using USDD-approved UPS Battery Baawp, USDD cannnor warrant nor support any system not installed by G2 Ualned —I Carlified insWiaWn Pvhnicirrn (installer). if customer in9ends to fie this system into any 3vd-pally system or devices, USDD will be unable to warrant yr support the system until we've had a chance to review documented engineering assumptions and approve system hirtg[ity, performance and reliablisy pxcectwrom, . . . ..................... Station system Installation Notes: 01 - Unless specifically detailed in this proposal, no installation by USDD or it's subcontractors is assumed or provided 132 - Because these are mission -critical systems, USDD can only warrant and support systems installed by G2 Trained and Certified Contractors. 03 - USDD can source, quality, train and certify Local Licensed Regional Subcontrators where needed 04 - Installation warranted by installation contractor - G2 FSAS warranted, serviced and supported by USDD. 05 - Unless specifically detailed in this proposal, installation to be performed during normal working hours. 136 - Unless specifically detailed in this proposal, no permit fees or material charges have been included. 137 - Unless specifically detailed in this proposal, no removal or remediation has been assumed or included, 08 - Unless specifically detailed in this proposal, no bonds of any type (performance, bid) have been assumed,included or budgeted for in this proposal 09 - USDD FSAS Equipment to be made available by owner to Installation Contractor prior to on-site arrival. 10 - Structural backing for system devices and other millwork (not specifically detailed) by others. 11 - If applicable, Gas Control Shutoff Valve Addendum (to USDD and installation contractor) must be signed prior to installation 12 - All electrical power, including (but not limited to) raceway,conduit, backboxes, service panels, high-voltage wiring and fixtures by others. 13 - All communications pathway infrastructure (network, radio, etc.) by others unless specifically detailed in this proposal, 14 - USDD cannot warrant nor support any owner -furbished (3rd -Party) system or component we are required to integrate with. USDD cannot warrant nor support any system or component it has not proofed engineering for and has not specifically authorized for use within public safety environments. 15 - Any misuse, unauthorized modification, improper installation, excessive shock, attempted repair, accident, or improper or negligent use, storage, transportation, or handling by any party other than USDD shall render this limited warranty null, void and of no further effect PROPRIETARY and CONFIDENTIAL STATION 93 SYSTEM Page lB,,F29 f -IF ■re- YO 1835 E. Sixth St. Suite #27 Tempe, Arizona 85281 877-551-8733 tel 480-290-7892 fax DATE: 1/11/2019 Expires: 4/11/2019 Quote SUBMITTED TO: City of Downey Request for Proposal Downey Fire Department CA—DOWN®001 vi STATION -LEVEL STATION 04 . . ............. 9349 Florence Avenue, Downey, CA Based from USDD G2 Fire Station AlertInUS stem Design Drawing # USDD.CA DOWN.ALLSTATIONS.FSA,2018.12.12 pdf STATION SYSTEM ........... .. .. ..... .................. ...... .... .. .. .. .. .. .. . .. . ....... . . LICENSES . ................ ... . ....... . ..... ... ....... ...... ....... ... .. .. .. ];U � �! —Mir J. oty Descriollon us List unit —QUOTE UNIT QUOTE EXT SL1 Ea USDD F 1 G2 VOICEALERT - Single Station License VA $ 1,030.00 $ 927.00 $ 927.00 G2 MOBILE FSAS APP - Single Device License Up to 24 Licenses -Per -ATX are offered at $0.00 cost each SL2 Ea/Yr USDD 24 as Ion - i a§ coswm is currently under Vtarrvnly or elected G2 -APP -DLI $ 108.00: $ 97.20 N/A - Included recurring aripu.�Istipporr coveiage, See 'Mobile' Sechon . .......... W, ...... ..... .. for more detail. STATION SYSTEM ........................ CONTROLLER Item Unit Mir Qty Description Pan No. US List t U n; QUOTE UO QUOTE"iEXT 77 G2 ATX STATION CONTROLLER - :Scl Kit USDD 1 Power/Signal/Control up to 8 peripheral Remote ATX $ 21,750.00 $ 19,575.00 $ 19,575.00 Options. 4 Unique Amps/Zones available. G2 EXPANSION KIT - Allows ability to ;SC2 Kit USDD 0 Power/Signal/Control up to 12 more peripheral EXP $ 7,32500 $ 6,592.50 $ Remote options per EXP. iSC3 Kit USDD 0 Rack Mount Ears for ATX or EXP ATX -E $ 54,00 $ 48.60 $ Kit USDD 0 Base Plate for ATX or EXP ATX -P $ 54.00 $ 48.60 $ L:SC4 SO SC5 Ea T®D 1 ATX UPS, Standard UPS -STD $ 923.00 $ 830.70 $ 830.70 ; S SC6 Ea TBD 1 Shelf/Bracket, Wall -Mount for UPS UPS_WMB $ 57,00 $ 51.30 $ 51.30 STATION SYSTEM PERIPHERALbdMOONtNtS 7.�-Un Mtr Description Part NO. US List Unit QUOTE UNIT ---88-8.30T$ _7QUOTE —EXT SPla Ea Atlas 0 Audio Amplifier, External, Standard AMP $ 987 oo Fs SP1b Ea Atlas 0 Shelf, Under Table or Wall Mount, for 1 U 1/2 Rack AMP -S $ 66.00 $ 59.40 $ :SP2 Ea USDD 0 G2 COLOR INDICATOR REMOTE Module - Up to 8 CIR $ 725.00 111 652.50 $ unique colors -SP3a Ea USDD 0 G2 HDTV REMOTE Module (TV & Electrical Outlet TVR $ 975.00 $ 877.50 $ Eby Others; C,E C. control subject to TV ability) Flat Panel Monitor / Smart HDTV 40-43" (Electrical SP310 Ea Lase 0 001et/Provision By Others; C E 0 control subject FP -43 $ 1,377.57 $ 1,239.81 $ to TV ability) �SP3c Ea USDD 0 Flat Panel /TV Mount- Universal 23"-46" Tilt FPM -U $ 107,86 $ 97.07 I $ SP4 Ea USDD 0 G2 UO REMOTE Module wl 8 In & 8 Out IOR $ 1,275.00 $ 1,147.50 J$ SP5 Ea USDD 1 Push Button, Standard (Black) PB_B $ 11000 $ 99.00 Is 99.00 SP6 Eat USDD 1 Push Button, Emergency (Red) PB -R $ 110.00 $ 99.00 99.00 'SP7 Ea USDD 0 1,02 MESSAGE REMOTE 2 Module (2017 Version 2) MR2 $ 1,27500 $ 1,147.50 J$ $ PROPRIETARY and CONFIDENTIAL STATION 04 SYSTEM Page 19 of 29 1SP_9a G2 MESSAGE SIGN (Digital LED) MINI Ea USDD 0 GammaSign / 12" Active Screen Width / Turn Out I MS -G -M $ 915.00 $ 823.50 $ Timing ONLY ,SP9b Ea USDD 3 G2 MESSAGE SIGN (Digital LED) STANDARD I MS -G -S $ 1,050.00 $ 945.00 $ 2,835.00 GammaSign / 24" Active Screen Width Sp9c Ea USDD 0 G2 MESSAGE SIGN (Digital LED) EXTENDED MS -G -E $ 1,575.00 $ 1,417.50 $ GammaSign / 36" Active Screen Width MS -G Adapter Plate, SINGLE. VESA 100. loins (1) MS-G- ,SP9d Ea USDD 0 S or -E) to any standard mount with VESA 100 hole patterns li $ 3800 $ 34.20 $ - I (mount not included) MS -G Adapter Plate, DOUBLE, VESA 100, joins (2) MS- Sp9e Ea USDD 1 G_-_Sfor-_Ej to any standard mount with VESA 100 hole patterns)II MS-AP-D $ 49.00 $ 44.10 $ 44.10 (mount not included) MS -G Hanger Kit. Hangs single or double (back-to-back) Sp9f Ea USDD 0 Message Signs (Gamma Version) from Ceiling Includes both Ii $ 73.00 $ 65.70 $ - suspended ceiling T -Bar Scissor Clips and Hard -Pan Flange Mounts SP1 1 Ea USDD 1 MS Mount - Articulating, Long reach MS-MNT-ART-L $ 287.00 $ 258.30 $ 258.30 SP12a Ea USDD 1 1 G2 ROOM REMOTE 2 Module / 2017 version 2 RR2 $ 2,025.00 $ 1,822.50 $ 1,822.50 SP12c Ea USDD 0 RR2 Adpater Plate, for Retrofit in RR1 Wall Cavity RR2-AP $ 46.00 $ 41. $ RR2 Surface Mount Box, for SURFACE MOUNT . ..... . ......... . SP12d Ea USDD 0 (hard wall) installation, Three (3) 3/4" conduit knock- RR2-SMB $ 175.00 $ 157.50 $ outs. SP15 Ea USDD 5 G2 SPEAKER - LED Illuminated - FLUSH Mount, SPK -LED -FM $ 325.00 $ 292.50 $ 1,462.50 70v SP16 Ea LISDD 0 G2 SPEAKER - LED Illuminated - SURFACE SPK -LED -SM $ 325.00 $ 292.50 $ Mount (Metal Box), 70v G2 SPEAKER - Omn!AlertStrobe - Omnidirectional Alerting Speaker, optimized for high SP17a Ea USDD 0 Vocal Intelligibility in large open indoor areas and SPK -OAS $ 815.00 $ 733.50 $ 'with High-intensity LED Strobe Light Arrays - Includes Cable Hanging Kit (typically requires MR2 for power/signallcontrol) SPK-OAS/OmniStrobe Mounting Bracket/ BEAM SP17b Ea usoo 0 FLANGE CLIP- for mounting directly onto an SPK -OAS -BFC $ 13.00 $ 11.70 $ exposed (1/8-14") I -Beam SPK-OAS/OmniStrobe Mounting Bracket /DROP SP17c Ea USDD 0 CEILING BRACKET- for mounting directly to T -Bar SPK -OAS -DCB $ 48.00 $ 43.20 $ in Suspended Ceiling SPK-OAS/Omni Strobe Mounting Bracket/ SP1 7d Ea USDD 0 SURFACE MOUNT - for mounting directly to hard SPK -OAS -SMB $ 42.00 $ 37.80 $ ceiling SP18a Ea Bogn 0 SPEAKER - STANDARD, FLUSH Mount, 70v SPK -STD -FM $ 85.00 $ 76.50 $ SPEAKER - STANDARD, SURFACE Mount (Metal SP18b Ea Bogn 0 SPK -STD -SM $ 85.00 $ 76.50 $ L Box), 70v SP19 Ea Bogn 2 SPEAKER - APP BAY/OUTDOOR - Weatherized, SPK -W -SM $ 310.00 $ 279.00 $ 558.00 Surface Mount, 70v SP20 Ea TIC 0 Transformer, Bohm to 70V, External XFMR $ 53.00 $ 47.70 $ SP21 Ea USDD 0 02 Strobe Light / Red LED STR $ 55000 $ 495.00 $ 1SP22 Ea 1 USDD 0 Miscellaneous MISC $ .. ..... ... $ STATION SYSTEM SERVICES M®m uni, 17Wi F 77 Description Part No. usList Unit '--1 QUOTE uNr--r-. 3567-1 in Station Installation SS11 Ea USDD 1 ST-INST $ 17,850.93 $ 16,065.84 $ 16,065.84 Station Remediation (Removal and Disposal of SS2 Ea USDD 0 Legacy Equipment Not currently Assumod or ST-INST Indudpd, nor is any rotated Remediation to Paint. Drywall. etc.) PROPRIETARY and CONFIDENTIAL STATION 04 SYSTEM Page 20 of 29 SS3 Ea USDD 1 'Station Configuration & Start -Up ST -SU 1,225.01 $ 1,102.51 $ 1,102.51 SS4 Ea USDD 1 Station Project Management I ST -PM $ 761.66 $ 685.50 $ SS5 Ea USDD 1 Station Engineering / Design Services ST -ES $ 269.76 $ 242.78 $ SS6 Ea USDD 1 Station Documentation ST -DM $ 38.08 $ 34.271$ Station Training - Configuration and Equipment. SS7a Ea USDD 0 On -Site @ Station. 4 Hours, 1 Visit. (for Technical TRA -UT -0 $ 4,025.00 $ 3,622.50 $ Services Statff) SS71a Ea USDD 0 Station Training - User/Technician / Remote TRA -UT -R $ 600.00 $ 540.00 $ Refresh (2 Hours / Train -The -Trainer) Training - Installation Contractor - On -Site 'USDD SS8a Ea USDD 0 G2 Certification / 8 Hours / Train -The -Trainer TRA -IC -O $ 5,325.00 $ 4,792.50 $ (TSD - only needed if requied to use non -certified contractor) Training - Installation Contractor - At Arizona SS81a Ea USDD 0 Training Center / USDD G2 Certification / 4 Hours TRA -IC -AZ $ 2,725.00 $ 2,452.50 $ Train -The -Trainer (TBD - only needed If required to use non -certified contractor) SS9 Ea USDD 0 Miscellaneous/TBD MISC $ .. $ . ... ... .. Is STATION SYSTEM WAR§XRfV 1-60flONAL RECURRING ANNUAL SUPPORT Item t Unit Mir Oty Description Part No. US List Unt [STANDARD] 1St YEAR WARRANTY & SUPPORT FOR THIS STATION SYSTEM (or component): Telephone / Remote Access Support (8:00 AM - 5:00 PM MST) PLEASE NOTE: An additional 6 RS-1YR-STD $ 2,856.24 $ SW1 YR USIDD 1.5 months (for total of 18 months/1 .5 years) of initial warranty has been offered by USDD for no additional cost so all stations can be installed and enjoy same warranty/support start/stop dates) QUOTE UNIT 685.50 242.78 34.27 QUOTE EXT 3855.924 but No Charge For Initial 2,570.62 Warranty Period Not Included in Subtotals [STANDARD] EACH ADDITIONAL YEAR (12 - Months) WARRANTY & SUPPORT FOR THIS STATION SYSTEM (or Component): Telephone !SW2 YR USDD 0.0 Remote Access Support (8:00 AM - 5:00 PM MST) RS -AYR -STD $ 2,856.24 $ 2,570.62 $ IF QUANTITY'O'THEN NO ADDITIONAL SUPPORT 13 ASSUMED OR AUTHORIZED BEYOND INITIAL WARRANTY PERIOD L .......... STATION 04System: $ 46,69130 Shipping: $ 599.00 Warranty & Support: $ Miscellaneous (if applicable) $ STATION SUBTOTAL: $ 47,292.30 This apple does not include or assume any amounts for sales or use lex. Customer needs to contact its procurement depadinent to determine if sales or use tax is payabie, and If so, to make the determination of the alnimpit to Lie paid, Per our contracts, Customer is reapansibIe for the payment of any poise or use taxes owed from any purchase from USDD. Warranty & Support Notes, YCusmmev must eiel to choose any coverage they require beyond irtihal warranty period, or USDD will not be authorized to provide any service or support iMobfle Smart Phone Alerting Asp and Mapping Servoes only available to customer while under warranty or eiectled ?ecurrimf annual support .Support (Agreements subject to change if system design is modified- For additional details, nease review current USDD Warranty Sinfament and Service Agreement, ;IJSDD cannot warrant nor support any system configuration that deviates from this specific proposal's documented station system dec-ign file number, USDD Oannot warrant nor support any system not 1 -ming USDID-approved UPS battery Bari up USDD cannnot wartsint nor support any system not installed by G2 Trained & Ceriffled kwallation technician (insislier) If cumorner intends to tie this sy5iem into anv 3rd -party system or devices, USDD wilt be unable to warrant jor supiuM the sidem until we've had a chance to review dov,imentad .engineering assumptions and approve system integrity, performance and reirselily ,rl� , resWions. PROPRIETARY and CONFIDENTIAL STATION 04 SYSTEM Page 21 or 29 Station SY!�t!T,!nstal1!atIon Notes: +Dl - Unless specifically detailed in this proposal, no installation by USDD or iI's subcontractors is assumed or provided, 102 - Because these are mission -critical systems, USDD can only warrant and support - systems installed by G2 Trained and Certified Contractors 03 - USDD can source, qualify, train and certify Local Licensed Regional Subcontraters where needed ID4 - Installation warranted by installation contractor - G2 FSAS warranted, serviced and supported by USDD ID5 - Unless specifically detailed in this proposal, installation to be performed during normal working hours 06 - Unless specifically detailed in this proposal, no permit fees or material charges have been included. 107 - Unless specifically detailed in this proposal, no removal or remediation has been assumed or included. 138 - Unless specifically detailed in this proposal, no bonds of any type (performance, bid) have been assumed, included or budgeted for in this proposal 09 - USDD FSAS Equipment to be made available by owner to Installation Contractor prior to on-site arrival. 10 - Structural backing for system devices and other millwork (not specifically detailed) by others 11 - If applicable, Gas Control Shutoff Valve Addendum (to USDD and installation contractor) Must be signed prior to installation. 12 - All electrical power, including (but not limited to) raceway,condult, backboxes, service panels, high-voltage wiring and fixtures by others ............... 13 - All communications pathway infrastructure (network, radio, etc.) by others unless specifically detailed in this proposal. 14 - USDD cannot warrant nor support any owner -furbished (3rd -Party) system or component we are required to integrate with. USDD cannot warrant nor support any system or component it has not proofed engineering for and has not specifically authorized for use within public safety environments 15 - Any misuse, unauthorized modification, improper installation, excessive shock, attempted repair, accident, or improper or negligent use, storage, transportation, or handling by any party other than USDD shall render this limited warranty null, void and of no further effect PROPRIETARY and CONFIDENTIAL STATION 04 SYSTEM Page 22 of 29 US DIGITAL DESIGns QUIOTE 1835 E. Sixth St. Suite #27 Tempe, Arizona 85281 877-551-8733 tel 480-290-7892 fax DATE: 1/11/2019 Expires: 4/11/2019 Quote SUBMITTED TO: City of Downey Request for Proposal Downey Fire Department CA-DOWN001 v1 STATION -LEVEL ........... . . ....... . . . .... . . ... Tempora r y B a c Ill 20 Stat I on /Spares Based from USDD G2 Fire Station Alenin System DejCLOrawing fs USDD,CA DOWNALLSTATIONS,FSA.2018.12.12.odf .. . . . . . ... . . . . . .......... . .. ................... .......... ... .... .. ..... ... . ... . ......................................... ' ... . .... .. . . ................... . . . . . . . . .. ....... . . . . . STATION SYSTEM LICENSES Item Unit i &v- Description US USE Unit 2_ QUOTE UNIT QUOTE EXT SLI Ea USDD I G2 VOICEALERT - Single Station License VA $ 1,030.00 $ 927.00 $ 927.00 G2 MOBILE FSAS APP - Single Device License Up to 24 Licenses -Per -ATX are offered at $0.00 cost each SL2 EaNr USDD 24 o,,-, s,nn .9� symem is war mmioF aieprc,j G2 -APP -DLI for more detail tem I unit J Mfr I Qty I Descri lion ATX -P $ 54.00 $ 48.60 G2 ATX STATION CONTROLLER - OLL X CONTROLLER Sci Kit USDD 1 Power/Signal/Control up to 8 peripheral Remote �: �' I up to 8 p rph� 'g UPS-WMB $ 57.00 I Zones at Options 4 Unique Amps/Zones available. U Amps/Zones 'r opt'... U r"� by Others; C.E.C. control subject to TV ability) G2 EXPANSION KIT -Allows ability to SC2 Kit USDD 0 Power/Signal/Control up to 12 more peripheral SP31b Ea USDD Remote options per EXP. SC3 Kit USDD 0 Rack Mount Ears for ATX or EXP SC4 Kit USDD 0 Base Plate for ATX or EXP SC5 Ea TBD 1 ATX UPS, Standard SC6 Ea TBD 1 Shelf/Bracket, Wall -Mount for UPS 1E ATX $ EXP $ 108.00 C $ 97.20 N/A - Included IS List Unit QUOTE UNIT QUOTE EXT 21,750.00 $ 19,575.00 $ 19,575.00 7,325.00 $ 6,592.50 $ ATX -E $ 5400 $ 48.60 J$ ATX -P $ 54.00 $ 48.60 $ - UPS -STD $ 92300 $ 830.70 $ 830.70 UPS-WMB $ 57.00 $ 51.30 $ 51.30 .SP1 a b Ea Ea Atlas Atlas j USDD 0 0 0 Audio Amplifier, External, Standard Shelf, Under Table or Wall Mount, for 1 U 1/2 Rack G2 COLOR INDICATOR REMOTE Module - Up to 8 AMP AMP -S CIR .SP2 Ea IS J$ $ 11000 $ 99.00 unique colors $ 'SP3a Ea USDD 0 G2 HDTV REMOTE Module (TV & Electrical Outlet TVR 1 $ - by Others; C.E.C. control subject to TV ability) Flat Panel Monitor / Smart HDTV 40-43" (Electrical SP31b Ea USDD 0 OutleUProvision By OMPrs; G E,C, conlrol subject FP -43 I USDD 0 to TV ability) Flat Panel /TV Mount- Universal 23"-46" Tilt FPM -U SP3c Ea SP4 Ea I USDD 0 G2 1/0 REMOTE Module wl 8 In & 8 Out IOR SP5 Ea 1 Push Button, Standard (Black) PB -B SP6 Ea ,,D)')D 1 Push Button, Emergency (Red) PB -R SP7 Ea U.. 0 G2 MESSAGE REMOTE 2 Module (2017 Version 2) MR2 US List unit � QUOTEUNIT663TR ETT $ 987.00 $ 888.30 $ $ 66,00 $ 59.40 $ $ 725.00 $ 652.50 $ $ 975.00 $ 877.50 $ $ 1,377-57 $ 1,239.81 $ $ 107.86 $ 97.07 $ 1,275.00 $ 1147.50 IS J$ $ 11000 $ 99.00 $ 99.00 $ 110.00 $ 99.00 Is 99.00 $ 1,275.00 $ 1,147.50 1 $ - PROPRIETARY and CONFIDENTIAL STATION 05 SYSTEM Page 23 of 29 SP9a Ea LEDO 0 GamignaSign / 12" Active Screen Width / Turn Out MS -G -M $ 2,025.001$ SPK -OAS -DCB Timing ONLY $ 5P9b Ea USDD G2 MESSAGE SIGN (Digital LED) STANDARD 3 MS_G_S $ 46.00 $ 41.40 GammaSIgn / 24" Active Screen Width 17500 $ Ea USDD G2 MESSAGE SIGN (Digital LED) EXTENDED 0 GammaSign / 36" Active Screen Width $ 292.50 $ 325.001 MS -G Adapter Plate, SINGLE. VESA 100. loins fl) MS-G- 292.50 :SP9d Ea USDD 0 S or -E) to any standard mount with VESA 100 hole paklems MS -AP -S $ USDD 0 SURFACE MOUNT - for mounting directly to hard (mount not included) $ 42.00 $ 37.80 $ MS -G Adapter Plate, DOUBLE, VESA 100. loins (2) MS- :SP9e Ea USDD 1 G -Sfor-E) to any standard mount with VESA 100 hole patterns MS -AP -D $ (mount not included) Ea Bogn 0 SPEAKER - STANDARD, FLUSH Mount, 70v MS -G Hanger Kit, Hangs single or double (back-to-back) $ S139f Ea USDD 0 (Message Signs (Gamma Version) from Ceiling Includes both MS -HK $ Bolin 0 suspended ceiling T -Bar Scissor Clips and Hard -Pan Flange SPK -STD -SM $ 85.00 iMounts. 76.50 $ SPI 1 Ea USDD 1 IVIS Mount - Articulating, Long reach MS-MNT-ART-L $ SP112a Ea USDD 1 G2 ROOM REMOTE 2 Module / 2017 version 2 RR2 $ SP1 2c Ea USDD 0 RR2 Adpater Plate, for Retrofit in RRII Wall Cavity RR2-AP $ Bogn 2 RR2 Surface Mount Box, for SURFACE MOUNT SPK -W -SM SP1 2d Ea USDD 0 (hard wall) installation. Three (3) 3/4" conduit knock -1 RR2-SMB $ outs, Surface Mount, 70v Ea 1132 SPEAKER - LED Illuminated - FLUSH Mount, I USDD 5 SPK -LED -FM $ 70v Ea -SP116 Ea G2 SPEAKER - LED Illuminated - SURFACE USDD 0 SPK -LED -SM $ $ 53.00 Mount (Metal Box), 70v 47.70 $ Ea G2 SPEAKER - OnnniAlertStrobe - 0 G2 Strobe Light / Red LED STR $ ,Omnidirectional Alerting Speaker, optimized for high i $ 495.00 $ SP22 Ea USDD 0 'Vocal Intelligibility in large open indoor areas and SPK -OAS $ _SP17a $ with High-intensity LED Strobe Light Arrays - I$ - $ STATION SYSTEM ' includes Cable Hanging Kit (typically requires MR2 for power/signal/control) Rem � 5o; 1 Mir I 5;v, SPK-OAS/OmniStrobe Mounting Bracket/ BEAM Part No. SP17b Ea USDD 0 FLANGE CLIP- for mounting directly onto an SPK -OAS -BFC $ exposed (1/8-14") I -Beam SPK-OAS/OmniStrobe Mounting Bracket /DROP 915 00 $ 823.50 $ 1,050.00:i $ 945.00 $ 2,835.00 1,575.00 $ 1,417.50 $ 38.00 $ 34.20 $ 49.001 $ 44.10 $ 73,001 $ 65.70 $ 287.001 $ 258.30 $ 2,025.001$ SPK -OAS -DCB 1,822.50 $ $ 43.20 $ 46.00 $ 41.40 $ 17500 $ 157.50 $ 325.00 $ 292.50 $ 325.001 $ 292.50 V $ 815.00 $ 733.50 $ 13,00 $ 11.70 $ SP17c Ea USDD 0 CEILING BRACKET- for mounting directly to T -Bar SPK -OAS -DCB $ 48.00 $ 43.20 $ in Suspended Ceiling SPK-OAS/OmniStrobe Mounting Bracket/ SP1 7d Ea USDD 0 SURFACE MOUNT - for mounting directly to hard SPK -OAS -SMB $ 42.00 $ 37.80 $ ceiling Spisa Ea Bogn 0 SPEAKER - STANDARD, FLUSH Mount, 70v I SPK -STD -FM $ 85.00 $ 76.50 $ SP18b E. Bolin 0 SPEAKER - STANDARD, SURFACE Mount (Metal SPK -STD -SM $ 85.00 $ 76.50 $ Box), 70v SP19 Ea Bogn 2 SPEAKER - APP BAY/OUTDOOR - Weatherized, SPK -W -SM $ 310.00 $ 279.00 $ Surface Mount, 70v SP20 Ea TIC 0 Transformer, 8ohm to 70V, External XFMR $ 53.00 $ 47.70 $ Ea USDD 0 G2 Strobe Light / Red LED STR $ 550.00 i $ 495.00 $ SP22 Ea I USDD 0 Miscellaneous MISC $ I$ - $ STATION SYSTEM ' SERVICES Rem � 5o; 1 Mir I 5;v, I Dagerlation Part No. US List Uri t QUOTE UN-rr" r 44.10 256.30 11822.50 1,462.50 558.00 Station Installation SS1 Ea USDD 1 ST-INST $ 17,850.93 $ 16,065.84 $ 16,065.84 PROPRIETARY and CONFIDENTIAL STATION 05 SYSTEM Page 24 or29 Temporary "Back 20" StationlSpares; . . . .... . . ......... System: $ 46,693.30 Shipping., $ 599.00 Warranty & Support: $ - Miscellaneous (if applicable) $ STATION SUBTOTAL, $ 47,292.30 This quote does not include or assume any amounts for sales or use tax. Customer needs to contad its procurement department to determine if sales or use fax is payable, and if so, to make the determination of the amount to be paid. Per our contracts, Customer is responsible for the payment of any sales or use taxes owed from any purchase from LISDID. PROPRIETARY and CONFIDENTIAL STATION 05 SYSTEM Page 25 of 29 Station Remediation dFtFjioDvPl a)d Dil,lpo,,l of .SS2 Ea USDD 0 Legacy Equipment Not currently Assumed or ST-INST $ $ - $ included, nor is any related Remediallon to Paint, Drywall, etc.) _SS3 Ea USDD 1 Station Configuration & Start -Up ST -SU $ 1,225.01 $ 1,102.51 $ 1,102.51 Ea USDD 1 Station Project Management ST -PM $ 761.66 $ 685.60 $ 685.50 SS5 Ea. USDD 1 Station Engineering / Design Services ST -ES $ 269.76 $ 242.78 $ 242.7e L iSS6 Ea. USDD I Station Documentation ST -DM $ 38.08 $ 34.27 $ 34.27 Station Training - Configuration and Equipment. _8S7a Ea USDD 0 On -Site @ Station. 4 Hours, 1 Visit. (for Technical TRA -UT -O $ 4,025.00 $ 3,622.50 $ Services Statff) SS71s Ea USDD 0 Station Training - UserfTechniclan / Remote TRA -UT -R $ 600.00 $ 540.00 $ Refresh (2 Hours /Train -The -Trainer) Training - Installation Contractor - On -Site I SS8a Ea USDD 0 USDD G2 Certification / 8 Hours / Train -The -Trainer TRA -IC -O $ 5,325.00 $ 4,792.60 $ (TBD - only needed if requied to use non -certified ,contractor) Training - Installation Contractor - At Arizona SS81d Ea USDD 0 Training Center / USDD G2 Certification / 4 Hours TRA -IC -AZ $ 2,725.00 $ 2,452.50 $ Train -The -Trainer (TBD - only needed it required to use non -certified contractor) SS9 . Ea. ..... . ... ...... USDD 0 Miscellaneous/TBD .. . ... .. .. .. . . ..................... MISC l$ STATION SYSTEM WARRATY'& OPTIONAL RECURRING ANNUAL SUPPORT Item Unit MFr Qty Description Part No. US Ust Unit QUOTE UNIT QUOTE EXT i[STANDARD] list YEAR WARRANTY & SUPPORT FOR THIS STATION SYSTEM (or component): 3855.924 but No Telephone / Remote Access Support (8:00 AM - Charge For Initial Swi YR USDD 1.5 '5:00 PM MST) PLEASE NOTE: An additional 6 RS-1YR-STD $ 2,856.24 $ 2,570.62 Warranty Period months (for total of 18 months/1.5 years) of inifia Not Included in warranty has been offered by USDD for no Subtotals additional cost so all stations can be installed and I oy same warranty/support start/stop dates) Joni [STANDARD] EACH ADDITIONAL YEAR (12 - Months) WARRANTY & SUPPORT FOR THIS STATION SYSTEM (or Component): Telephone SW2 YR USDD 0.0 Remote Access Support (8:00 AM - 5:00 PM MST) RS -AYR -STD $ 2,856.24 $ 2,570.62 $ Temporary "Back 20" StationlSpares; . . . .... . . ......... System: $ 46,693.30 Shipping., $ 599.00 Warranty & Support: $ - Miscellaneous (if applicable) $ STATION SUBTOTAL, $ 47,292.30 This quote does not include or assume any amounts for sales or use tax. Customer needs to contad its procurement department to determine if sales or use fax is payable, and if so, to make the determination of the amount to be paid. Per our contracts, Customer is responsible for the payment of any sales or use taxes owed from any purchase from LISDID. PROPRIETARY and CONFIDENTIAL STATION 05 SYSTEM Page 25 of 29 pr Notes. sn taunt x.dort In C I t"aaa any coverage I loy tet ni?r, tasryoriil n,tem waitanly frrjrrud. Or a1SDO wd not be authLrrq j to pmv�'.Je any sprvue or MaAvp Smart Phone orieding App and Mapping ServOvs, only avatiaNe, In cumorner while under warranty ar 3bcred recurring ,vjfvprzi, Suppnrt Agcements subject to change it system design is inDdified. For aftmnai detMs, please review current USDD Warranty Statement and Service Agreement U,M) annual rsar(aut nor support any system configuration that deviates from this specific propoaa3', documented sbVlon system design No number, USDD Caniv warrant nor support any system riot using USDD-approved UPS Battery Backup. USDD cannnot warrant nor support any sysWrt nol installed by G2 Tramen & Gerlitied lnst0alion technician &Viferj, If customer intends to fie this system into any 3rd -pasty syWpm or devices, USDD will be unable to warrant qr support the sylprn until we've had a chance to review documented engineering assumptions and approve system integrity, performance and rettabiRy Station System Inslall!tlontes: No Of - Unless specifically detailed in this proposal, no installation by USDD or it's subcontractors is assumed or provided. 02 - Because these are mission -critical systems, USDD can only warrant and support systems installed by G2 Trained and Certified Contractors. 103 - USDD can source, qualify, train and certify Local Licensed Regional Subcontrators where needed 134 - Installation warranted by installation contractor - G2 FSAS warranted, serviced and supported by USDD. 05 - Unless specifically detailed in this proposal, installation to be performed during normal working hours. 136 - Unless specifically detailed in this proposal, no permit fees or material charges have been included 137 - Unless specifically detailed in this proposal, no removal or remediation has been assumed or included 138 - Unless specifically detailed in this proposal, no bonds of any type (performance, bid) have been assumed,included or budgeted for in this proposal 09 - USDD FSAS Equipment to be made available by owner to Installation Contractor prior to on-site arrival. 10 - Structural backing for system devices and other millwork (not specifically detailed) by others 11 - If applicable, Gas Control Shutoff Valve Addendum (to USDD and installation contractor) must be signed prior to installation 12 - All electrical power, including (but not limited to) raceway,ronduit, backboxes, service panels, high-voltage wiring and fixtures by others. 13- All communications pathway infrastructure (network, radio, etc,) by others unless specifically detailed in this proposal 14 - USDD cannot warrant nor support any owner -furbished (3rd -Party) system or component we are required to integrate with USDD cannot warrant nor support any system or component it has not proofed engineering for and has not specifically authorized for use within public safety environments. 15 - Any misuse, unauthorized modification, improper installation, excessive shock, attempted repair, accident, or improper or negligent use, storage, transportation, or handling by any party other than USDD shall render this limited warranty null, void and of no further effect PROPRIETARY and CONFIDENTIAL STATION 05 SYSTEM Page 26 .1`29 US DIGITAL DESIGns QUOTE 1835 E. Sixth St. Suite #27 Tempe, Arizona 85281 877-551-8733 tel 480-290-7892 fax DATE: 1/11/2019 Expires: 4/11/2019 Quote SUBMITTED TO: City of Downey Request for Proposal Downey Fire Department .. . .......... RIEF"PROPP .. ...... .. 00" E Co"T 10 [UNLESS OTHERWISE NOTED, ALL PRICES ARE $US] DISPATCH -LEVEL SUBTOTAL $ 85,665.85 Includes: PRIMARY DISPATCH G2 FSA SYSTEM $ 85,665.85 PRIMARY DISPATCH MOBILE APP SERVICE $ PRIMARY DISPATCH MAPPING SERVICE $ - PRIMARY DISPATCH WARRANTY & SUPPORT: $ Notes: One (1) Dispatch Center System currently proposed/included. No backup/disaster- recovery dispatch systems have been requested or assumed/included in this proposal. STATION -LEVEL SUBTOTAL $ 235,437.52 :Includes: STATION 71 TSYSTEM: 46,834.36 STATION 01 WARRANTY & SUPPORT: $ .Includes: STATION 02 SYSTEM: 46,835.31 STATION 02 WARRANTY & SUPPORT: $ Includes: STATION 03 SYSTEM: $ 47,183.25 STATION 03 WARRANTY & SUPPORT: $ Includes: STATION 04 SYSTEM: $ 47,292.30 STATION 04 WARRANTY & SUPPORT: $ - Includes: Temporary "Back 20" Station/Spares SYSTEM: $ 47,292.30 Temporary "Back 20" 81ation/Spares WARRANTY & SUPPORT: $ - Notes: Five (5) Station System currently included in this proposal, with installation cost only able to be estimated at this point, pending final authorized station system designs being submitted to local G2 Trained & Certified Installation Contractor for Quoting L US Digital Designs System Total 321,103.371 This quote does not include or assume any amounts for sales or use tax. Customer needs to contact its procurernent department to determine testes or use tax is payable, and it so, to mike 1he determination of the arnounf to be paid. Per our contracts. CuMomer is responsible for the payment of any sales or use taxes orored from any purrdhaUe from USIDD. (TBD By Customer) Cuslo mer must eject to choosearn, coverage they requin, beyond WU voarrmty period, or USDD will not be authorized to provide any service or support, Mobile Smart Phone Aleriing App and Mapping Services only available to customer alifle under wanFaniv 0,elrocled recurring annual support Support Agreements subject to change if sVsern dosisn is modified For additional details., please roviev? current USIDD Vtfarrant,y Statement and Service Agreement PROPRIETARY and CONFIDENTIAL SECTION TOTALS Page 27 of 29 (Contract Sales) 1 REMITTANCES All invoices shall be due and payable upon receipt in United States currency, free of exchange, or any other charges, or as otherwise agreed in writing by US Digital Designs, Inc. (hereinafter called "USDD"). 2. PROPOSALS This proposal expires 30 days after its date. Prices are subject to correction for error. 3. PROGRESS PAYMENTS USDD reserves the right to invoice Customer monthly for all materials delivered. Invoices are due NET 30 up receipt by Customer. If the Customer becomes overdue in any progress payment, USDD shall be entitled to suspend further shipmen shall be entitled to interest at the annual rate of 18%, and also to avail itself of any other legal remedies. Customer agrees that it will p and/or reimburse USDO for any and all reasonable attorneys' fees and costs which are incurred by USIDD in the collection of amounts d and payable hereunder. 4. CANCELLATION AND SUSPENSION Any order resulting from this proposal is subject to cancellation or instructions to suspend work by t Customer only upon agreement to pay USDD for all work in progress and all inventoried or ordered project parts and materials, and all ot - costs incurred by USDD related to the contract. 5. TAXES All taxes of any kind levied by any federal, state, municipal or of governmental authority, which tax USDD is required to collect 10 pay with respect to the production, sale, or delivery of products sold to Customer shall be the responsibility of Customer- Customer agrees pay all such taxes and further agrees to reimburse USDD for any such payments made by USDD. 6. LOSS, DAMAGE OR DELAY USDD shall not be liable for any loss, damage, or delay occasioned by any causes beyond USDD's contr. including, but not limited to, governmental actions or orders, embargoes, strikes, differences with workmen, fires, floods, accidents, transportation delays. IN NO EVENT SHALL USIDD BE LIABLE FOR ANY CONSEQUENTIAL OR SPECIAL DAMAGES. 7. WARRANTY: USDD warrants and guarantees its products for 12 months from the it of shipment to Customer (the "Warranty Perio subject to the terms and limitations set forth herein. The Customer's rights and remedies with respect to a product found to be defective material or workmanship shall be limited exclusively to the rights and remedies set forth herein. Any misuse, unauthorized modificatiis improper installation, excessive shock, attempted repair, accident, or improper or negligent use, storage, transportation, or handling b, 'a y t � party other than USDD shall render this warranty null, void and of no further effect. USIDD cannot warrant nor support any sys am component it has not proofed engineering for and has not specifically authorized for use within public safety environments. 7.1 PRODUCT DEFECTS. If a product is defective and a valid claim is made within the Warranty Period, at its option, USDD will either (1) repair the defective product at no charge, using new parts or parts equivalent to new in performance and reliability or (2) exchange the '011ON [lily ulu Ildflailly ruIRT part is exchanged, any replacement item becomes the Customer's property and the replaced item becomes the property of USDD. Customer shall be responsible for and bear all risks and costs of shipping any products to USIDD for repair- USDD shall be responsible for and bear all risks and costs of returning any product to Customer after repair or replacement. Replacement products will be returned to Customer configured as it was when the product was originally purchased, subject to applicable updates. 7.2 CLAIMS. Prior to making a Warranty claim, Customer is encouraged to review USDD's online help resources. Thereafter, to make a valid claim hereunder, Customer must contact USDD technical support and describe the problem or defect with specificity. The first such contact must occur during the Warranty Period. USDD's technical support contact information can be found on USDD's web site at d -L%QJX% . i•..- I # ! 1 •0 * I T-00 use. This Warranty does not apply to any Hardware or Software (as defined below) not used for its intended purpose. This Warranty does jjlij�yijijns manufactured bli third arties. Rmair or reAcement of such com onents shall be sub ect exclus I t Warranty. This Warranty does not apply: (a) to consumable parts, such as batteries, unless damage has occurred due to a defect in m2teri?ls ir t* cietic i. .r ixclijiiXg tt limitei 4 scr,?Wkes, ilexts 9.A4. fkeA Alastic #,A /lots; (c) to i. i... caused by use with non-USDD products; • (d) t•o damage caused by acci♦dent, •abuse, misuse, flood, lightning, fire, earthquake or other external Ow"M11111111,1101 60411064w"Iy .10 WIigww "a "a iwi w'"k. -♦• permission of USDD; or (h) if any serial number has been removed or defaced. PROPRIETARY and CONFIDENTIAL STANDARD T&C Page 28 of 29 8. SERVICE AGREEMENT. The Product being purchased hereunder is not subject to any post warranty service agreement or maintanence program unless specifically contracted for between USDD and Customer. USIDD offers a comprehensive post warranty Service Agreement at additional cost. Customer should contact USDD regarding its Service Agreement and costs associated therewith. 9. INTELLECTUAL PROPERTY: Customer hereby agrees and acknowledges that USIDD owns all rights, title, and interest in and to the Intellectual Property (as defined below). Customer agrees to not remove, obscure, or alter USDD's or any third party's copyright notice, trademarks, or other proprietary rights notices affixed to or contained within or accessed in conjunction with or through USDD's Product (as defined below), Nothing herein shall be deemed to give, transfer, or convey to Customer any rights in the Intellectual Property other than the License, as set forth below. 9.1 LICENSE: At all times that Customer is in compliance with the terms of this Agreement and all other agreements between the parties, Customer shall have a non-exclusive, non -transferable, fully paid license to use the Software, but only in conjunction with the Hardware provided by USIDD and only in conjunction with Customer's fire station alerting system pursuant to the terms of this Agreement. 9.2 DEFINITIONS: For purposes of this Section the following terms shall have the following definitions: 9.2.1 "Intellectual Property " means any and all rights of USIDD related to USDD's Product existing from time to time under patent law, copyright law, trade secret law, trademark law, unfair competition law, and any and all other proprietary rights, and any and all derivative works, work product, applications, renewals, extensions and restorations thereof, now or hereafter in force and effect worldwide; "USDD's Product" means any and all Hardware and Software provided to Customer by USIDD under this Agreement or any other contract, purchase order, or arrangement; 9.2.3 "Hardware" means a physically tangible electro -mechanical system or sub -system and associated documentation but specifically excludes any televisions or monitors manufactured by a third party; and 9.2.4 "Software" means software programs, including embedded software, firmware, executable code, linkable object code, and source code, including any updates, modifications, revisions, copies, documentation and design data that are licensed under this Agreement. 10. GOVERNING LAW Any contract resulting from this proposal shall be governed by, construed, and enforced in accordance with the laws of the State of Arizona. 11. ACCEPTANCE OF TERMS This proposal shall become a binding contract between the Customer and USIDD when accepted in writing by the Customer. Without limiting the foregoing, issuance by Customer of a purchase order to USIDD for any of the goods or services herein described shall constitute acceptance. Any such acceptance shall be with the mutual understanding that the terms and conditions of this proposal are a part thereof with the same effect as though signed by both parties named herein and shall prevail over any inconsistent provision of said order. No waiver, alteration, or modification of these terms and conditions shall be binding unless in writing and signed by an authorized representative of USDD. 12. SHIPPING/DELIVEFY: Unless specifically detailed as otherwise in this proposal, all shipping and delivery costs (even thouse detailed per - system) relate to single combined shipment to a single point of delivery. If requested otherwise then costs and terms subject to change. 13. CREDIT CARDS: All USIDD quotes are developed for the customer with the understanding the eventual purchase would be facilitated using standard Purchase Order and Invoice process. If customer would rather use a Credit Card for purchase then said order would be subject to a 4% credit card processing charge. 14. USIDD cannot warrant nor support any system configuration that deviates from this specific proposal's documented station system design file number. USDID Cannot warrant nor support any system not using USIDD-approved UPS Battery Backup. USIDD cannnot warrant nor support any system not installed by G2 Trained & Certified Installation technician (installer). If customer intends to tie this system into any 3rd -party system or devices, USIDD will be unable to warrant or support the sytem until we've had a chance to review documented engineering assumptions and approve system integrity, performance and reliability expectations. PROPRIETARY and CONFIDENTIAL STANDARD T&C Page 29 of 29 a I ell E! — — — — — — — — — — ;156� m US H(rsFllt� N 0 ® 0- (D B INH F-1 M 0-1 9:1: 01 PM R m E" 1- 9 0 m V P 7 project DOWNEY, CA building FIRE STATION 01 US DIGITAL besiGns filename f U5DD.CA-D0VVN.FS01.F5A.DWG date 1z•Doc-2018 JA design by VINYWAtationalerting.com IJ M eftA A -IV ®pN ~ .: ._.. A x� IL 9�'LF L:J '.::: �5 f::i tNJ IJI t� fiCiI n+ �m_ry, q�"' o -_..N .....N__ .�,��.t. ..r.. ,... . 6z project DOWNEY, CA buiiding FIRE STATION 02 US DIGITAL besiGns filename UMMA-DOWNSSOLFSA.MG date JA dmgn ty NOTES. I SEE ARCHITECTURAL SPECIFICATIONS FOR ALL ROUGH -IN AND INSTALLATION DETAILS 2 US DIGITAL DESIGNS DOES NOT SUPPLY BACK BOXES, CONDUITS, OR MOUNTING FASTENERS 3 US DIGITAL DES ENS FIRE STATION ALERTING PLANS ARE DIAGRAMMATIC AND FOR QUOTING PURPOSES ONLY DRAWING MAY NOT BE TO SCALE 4 PHOENIX G2 SYSTEM IS ABLE TO SIGNAL OWNER -FURBISHED SYSTEMS, (EXHAUST, LIGHT, GAS SHUT OFF, ETC) BUT USCID DOES NOT SUPPLY THESE 9 SYSTEMS AND CANNOT WARRANT OR SUPPORT ANY OF THEIR PERFORMANCE BEYOND THE TRANSMISSION OF RELAY SIGNAL TO THEM INSTALLER NOTES. 1 INSTALLER TO INCLUDE CONNECTION BETWEEN ATX STATION CONTROLLER'S LINE -LEVEL AUDIO OUTPUT AND (EXISTING) OWNER -FURBISHED HOUSE AUDIO SYSTEM (AMP) (IF APPLICABLE) 2 N TALLER TO PROVIDE 1 CAT5/6 CABLE FROM ATX CONTROLLER TO CUSTOMER EXISTING STATION RADIO AND NETWORK SYSTEM FOR BACKUP 3 1 NS ALLIER TO PROVIDE CONNECTION BETWEEN (EXISTING) OWNER -FURBISHED STATION LIGHTING CONTROL SYSTEM AND RELAY OUTPUT FROM ATX STATION CONTROLLER OR I/O REMOTE (IF APPLICABLE) 4 INSTALLER TO VERIFY WALL AND CEILING TYPE TO DETERMINE NEED FOR FLUSH OR SURFACE MOUNT INSTALLATION OF EQUIPMENT SPECIFIED T CONDUIT SLE VE TO IC7 FLOOR ACCEUSI8LE FLOOR 1 POE - USDD device connects to G2 ATX Power -Over -Ethernet (POE) port 1 thru 8 or G2 Expansion Module(s) ports 1 thru 12 A I = G2 ATX Ap,,,., l 4 EAn=G2EoUrn.IAmplifier l n & SYMBOL DESCRIPTION GZ MESSAGE SIGN STANDARD (MS -G -5) w G2 MS ADAPTOR PLATE DOUBLE (AP G2 UPS IG2-upsl __ate .2 1. FE.KTE -ODN I'v"OltZ, EEO [HOT SRtl EKAI REMOTE n g 14- IT SE.A.11-111sl UPPER LEVEL FLUSH MOUNT NEIR 0 weaTnERvRooR O SPEAKER FLUSH _'T E°xANIRR LIETI DS aRRARa?us ---------- VC F—P-D] m C) < 2 INI ll A'F_TMLTF EXEA u Em Lu Lnn THIS DOCUMENT CONTAINS z Ln 0 CONFIDENTIAL AND P R 0 P R I E T A R , Uj INFORMATION WHICH IS 1 6 THE EXCLUSIVE PROPERTY 0 9� m OF US DIGITAL DESIGNS :2 INC REPRODUCTION DISTRIBUTION OR USE BY — OTHERS, IN WHOLE OR IN E PART, IS NOT PERMITTED WITHOUT THE WRITTEN v ti rJ AUTHOR IZATIONF CIM US DIGITAL DESIGNS, INC MAIN LEVEL 12/12/201 8 3:06:21 ISM IJ. 2 z m r >wN-Z swN_ z N N'PCCN y°-{ p (lPA F®NNm R9 m zOG1 �p mF, .M,z z go�nx o o�om QNm-moop 0 - �TXEzmN8 �53A-M 953mQ9 re®mNm zW yyZ�ppma®'— z ' ®� H O N y FZAz Az�vz �m3�j CrA <T° try+ 20M o G, z< T -Ni Om AwAa tiaa90A ® N® N O W N N GJ 3onz°-"gnQz aN c mm z my Nz O-Nj r®®m A Z A °cZ " N.Aw O m N N m C Q z 2 , Q r N O =Nam mP"lrQ N� A➢®r' 9CD�� Azz ®-xi°zN yy Z.T nGDOC mNy$jA m xaQ -��JiJ �i N G Dm OC N y - Z O $y i N O mp Zoa NT 9-®3Q i 4 PSN slit m®® ', zmAXy s,� r3p z <cz (eZ1 z k8 " z m< A °z° M. 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W zm f 7'�g x ._y " � c� Fa Hm I � � a 5s oo S S 3 a z �mmxcoAa"yn� N NmA°3 nym Z �' gN z�--�+-"iA m®zpiRm" S _ za m r` r p g • _ m o - °rcnzo`z Ro�tG<oa, ti project I y _ ICA iq f. building FIRE STATION 04 (, k filename f U5DD.CA—D0WN.FSO4.FSA.DWG -----” US MITAL DESIGns j \�W a;{ date 12 -Dec -2018 'i$ JA Q design by )p 's �'b+'��•$t.�tsnnaPerting.cam i A NOTES: 9 EE S ARCHITECTURAL SPECIFICATIONS FOR ALL ROUGH -IN AND INSTALLATION DETAILS TE 2 US DIGITAL DESIGNS DOES NOT SUPPLY BACK BOXES, CONDUITS, OR MOUNTING FASTENERS 3 US DIGITAL DESIGNS FIRE STATION ALERTING PLANS ARE DIAGRAMMATIC AND FOR QUOTING PURPOSES ONLY DRAWING MAY NOT BE TO SCALE 4 PHOENIX G2 SYSTEM IS ABLE TO SIGNAL OWNER -FURBISHED SYSTEMS, (EXHAUST, LIGHT, GAS SHUT OFF, ETC) BUT USDD DOES NOT SUPPLY THESE SYSTEMS AND CANNOT WARRANT OR SUPPORT ANY OF THEIR PERFORMANCE BEYOND THE TRANSMISSION OF RELAY SIGNAL TO THEM INSTALLER NOTES: 1 INSTALLER TO INCLUDE CONNECTION BETWEEN ATX STATION CONTROLLER'S LINE -LEVEL AUDIO OUTPUT AND (EXISTING) OWNER -FURBISHED HOUSE AUDIO SYSTEM (AMP) (IF APPLICABLE) 2 INSTALLER TO PROVIDE 1 CAT5(6 CABLE FROM ATX CONTROLLER TO CUSTOMER EXISTING STATION RADIO AND NETWORK SYSTEM FOR BACKUP 3 INSTALLER TO PROVIDE CONNECTION BETWEEN (EXISTING) OWNER -FURBISHED STATION LIGHTING CONTROL SYSTEM AND RELAY OUTPUT FROM ATX STATION CONTROLLER OR ILO REMOTE (IF APPLICABLE) 4 INSTALLER TO VERIFY WALL AND CEILING TYPE TO DETERMINE NEED FOR FLUSH OR SURFACE MOUNT INSTALLATION OF EQUIPMENT SPECIFIED A f t � 1 w POE = USDD device connects to G2 ATX Power-Over-Ethemet (POE) port 1 thm 8 or G2 Expansion Module(s) ports 1 thea 12 A n = G2 ATX Amplifier 1 4 EA n = G2 Extemal Amplifier 1 n 1 D � US DIGITGL DE5 5 SYMBOL s REsx cm«urRON DR, cz 5 GILL. 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Within this standard, Chapter 9 -- Dispatching Systems, addresses fire station alerting systems. This document addresses the key sections of NFPA 1221-2013 Chapter 9, and the impact of the standard on fire station alerting and how the US Digital Design Phoenix G2 Station Alerting System addresses the requirements. The key requirements in Chapter 9 address primary and secondary alerting circuits, monitoring the integrity of the alerting circuits, alarm transmission logging, manual alarm generation, and acknowledgement of alarms. Primary Alerting Circuits — 9.1.1.4 and Signaling and Control Systems — 9.3.2 Although 9.3.2 is a subsection of Section 9.3 Radio Dispatching Systems, it appears to apply to both wired and wireless wide -area networks and complements 9.1.1.4 by requiring automatic switchover between multiple network alerting paths. Primary alerting circuits are alerting circuits that are the primary method of alerting a station and that are monitored for integrity. The Phoenix G2 station alerting system can use radio data, wide -area networks or wireline serial data circuits as primary alerting circuits. The Communications Gateway polls each Station Controller every 30 seconds over each communications path to determine reachability. If a path fails 3 consecutive polls, the path is reported as down and an alternate path will be used for alerting if one is available. The system can use multiple communications paths in the same system and will automatically switch to a working path in the event of a failure. Secondary Alerting Circuits — 9.1.1.5 Secondary alerting circuits are alerting circuits that are not the primary method of alerting a station and that is not required to be monitored for integrity. Secondary alerting circuits consist of trunked radio Call Alerting, 2 -tone or DTMF decoding over a radio channel, telephone ring detection and other one-way communications methods. 108 The Phoenix G2 Station Controller can generate alerts based on 2 -tone sequential or DTMF tone paging, telephone ring detection, and contact closures. The contact closure input can be used to interface with trunked radios, many types of detectors or other local equipment. These secondary alerting interfaces can be configured as always active, or can arm based on the loss of the primary communications circuits. Monitoring for Integrity — 9.1.2 In the Phoenix G2 station alerting system the Communications Gateway polls each Station Controller every 30 seconds on each communications path to determine its Teachability and each Station Controller polls any attached Peripherals every 20 seconds to identify any failed components. The Station Controller also monitors the line power, battery backup or UPS status using the battery system monitor, or the UPS's USB port and reports the status back to the Communications Gateway and the dispatch center. Other station -based systems such as the station backup generator or fire alarm can also be monitored and reported. The Station Status and Control web application displays the status of any failed communications paths, Station Controllers, Peripherals or customer alarms using visual and audible alerts. The Communications Gateway can also be configured to send email or text alerts to personnel. The Station Controller can be configured to alert station personnel with audible and visual alerts when a primary communications circuit fails, or when the station power is lost. Alarm Transmission Logging — 9.1.1.8 The Phoenix G2 system logs all operations of the Communications Gateway and Station Controllers, and all transmissions between the CAD system and the Communications Gateway and the Communications Gateway and the Station Controllers. These logs contain date and time timestamps and detailed information about the log entry. Manual Alarm Generation — 9.1.1.10 The Phoenix G2 Station Controller has a touch button on the operator interface of the Controller that will generate a Local Alert when pressed. This local alert activates all operable devices connected to the station, plays an audible alert followed by a human voice announcement of the alert any connected lighting is activated, and message display signs show "Local Alert". One or more external hard push buttons can also be connected to the system to activate a manual alert. 109 Acknowledgement of Alarms — 9.1.1.11 The Phoenix G2 Station Controller can have one or more hard pushbuttons connected to the Station Controller or Peripherals to transmit an acknowledgement signal to the Communications Gateway. The Communications Gateway can display this acknowledgement on the web user interface and can transmit this signal to the CAD system for display and logging by the CAD system. Application of NFPA 1221-2013 to the Insurance Services Organization (ISO) Fire Suppression Rating Schedule (FSRS) Item 430.6, Monitoring for Integrity. The ISO FSRS Item 430.13 requirements refer to NFPA 1221 Monitoring for Integrity section for evaluation. In the guide to Item 430.13 the evaluation criteria appear to be less stringent than NFPA 1221 in that they seem to be more concerned with practical monitoring and redundancy as opposed to the strict redundancy of each path, as in NFPA 1221. In particular, the example used in the ISO document describes an agency with a data radio system with redundancy in the central site, but makes no mention of redundant transceivers at each fire station. It does, however, mention other redundant paths such as a backup radio channel, fiber connection, telephone line and other systems at each station. We believe that this multiple path solution is a much better solution than a single fully -redundant path. NFPA 1710-2010 Section 4.1.2.1 allows turnout times of 80 seconds for fires and 60 seconds for EMS incidents. The Phoenix G2 Alerting System gets firefighters moving to the apparatus with heart -saver alert tones, consistent automated voice alerts, text displays of dispatch information and turnout time displays in the apparatus bays. In the chaotic and sometimes noisy fire station environment the text display can improve the turnout times by 30 seconds or more. Because the System is automated, as soon as key information is entered into the System by the dispatcher, it automatically sends that information to alert the firefighters in the stations and starts that process happening sooner. The Phoenix G2 System helps alert responders in a timely manner and provides them a variety of methods that ensures that it gets their attention through sounds and lights and other devices, and passes that information to them very effectively to help speed their response to the emergency. 110 . ' ' O MT i f ! " + STATION ALERTING SYSTEM RadioMobile is pleased to submit the following proposal in response to the Request for Proposal for the City of Downey Fire Department Station Alerting System. The RadioMobile Fire Station Alerting System (FSAS) provides agencies the ability to communicate critical information to personnel at fire stations through a variety of communication networks. The FSAS is a simple yet elegant solution that addresses the myriad of functions required by fire departments of all sizes. It is designed with a SMART controller that can enable and disable triggers to a variety of peripheral components with an intuitive user interface and is highly flexible in configuration and thorough in functionality and scope. At the core of our solution is the Station Control Unit (SCU); the principle management device in the system. Upon receipt of CAD commands and messages, the SCU activates, distributes, and manages the designated functions prescribed by the event. Whether it's a lower priority response or an all -hands call out, the FSAS ensures the right people get the right message. Features include; • Alerts/triggers/actions/sequences/tones/timers can be configured by fire personnel • "Software -defined" triggers & actions • Network access to SCU • Centralized update of configurations • Simulation and test capability of alerts/actions • Remote display screen at location inside station • Hard -wired input triggers • 1/0 Expansion capability • User -defined tones/voices • Unlimited configuration sequences • Software -defined feature expansion This proposal has been prepared with the intent of addressing a proposal request based on functionality rather than specific technical and brand-name data as provided in the RFP. It is expected that during contract negotiations, details and responses will be further addressed and that the final price proposal could be affected. Page I 1 January 11, 2019 PROJECT BACKGROUND AND DESCRIPTION The City of Downey ("Agency") is seeking bids for the purchase and installation of hardware, software and implementation services for a turnkey fire station alerting system ("System") for both Temporary Dispatch at Downey City Hall and Permanent Dispatch at Downey Fire Station 1 during Fire Stations 1-4 modernizations. Reference Appendix A for Station Drawings. There are currently 12 stations in Agency's alerting network; 4 fire stations in the Agency's system and 4 at Compton and 4 at Santa Fe Springs. It is anticipated that the existing system at Compton and Santa Fe Springs will remain in place, requiring the bidder's system to remain coterminous with the existing alerting hardware connected to the FDM CAD system. The desired System shall interface with the Agency's existing CAD and new radio systems, and will communicate using TCP/IP over the Fire Department's WAN. The desired System allows the stacking and simultaneous alerting of response units, speeding up deployment of the first responders. The Bidder shall provide all equipment, materials, station installation and supervision to provide a turnkey fire station alerting system. This project shall be completed in a manner commensurate with the intended application. The drawings attached to the RFP contain conceptual locations of alerting elements. It is incumbent on the individual bidders to propose their best design taking into account their experience and products to create a single, turnkey solution for the Agency. Throughout the submission, Bidder will be required to certify their compliance with the specification requirements by checking the box next to 'Will Fully Comply'. Any other response will require Bidder to check 'Will Not Fully Comply' and provide information, justification or other notes regarding such non-compliance as outlined in the table below. Will Fully Comply IX Will Not Fully Comply Notes regarding non-compliance APPLICABLE STANDARDS AND PUBLICATIONS All latest published standards of the following associations/organizations shall be followed where applicable, as minimum requirements: • 2016 California Building Code (CBC) • American National Standards Institute (ANSI) • American Society for Testing and Materials (ASTM) • Electrical Testing Laboratory (ETL) • Insulated Cable Engineers Association (ICER) • Institute of Electrical and Electronic Engineers (IEEE) • National Board of Fire Underwriters (NBFU) • National Electrical Manufacturer's Association (NEMA) Page 1 2 January 11, 2019 • National Electric Safety Code (NESC) • National Fire Protection Association (NFPA) • Underwriters' Laboratories (UL) • Building Officials & Code Administrators (BOCA) • National Electrical Code (NEC) • International Building Code (IBC) • MIL -STD -810 (latest revision) • Telecommunications Industry Association (TIA) • Electronic Industry Alliance (EIA) • National Institute of Standards and Technology (NIST) • American Concrete Institute (ACI) • American Society of Testing Materials (ASTM) • Internet Engineering Task Force (IETF) • Part 15, 80, 90 and 101 of the FCC Rules as defined in 47CFR • California ROHS as outlined in Section 25214.10 of the California Health and Safety Code • Los Angeles County Building Code, based on the 2016 CBC • 2016 California Electric Code • 2016 California Building Standards Code (California Code of Regulations, Title 24) Equipment installation shall comply with the guidelines set forward in Motorola's R56 Standards and Guidelines for Communications Sites, April 2017 edition. The System shall be compliant with the National Fire Protection Association (NFPA) Standard 1221 (2019 edition) and 1710 (2016 edition), as applicable. In the event of a conflict between specifications, Bidder agrees that the most stringent requirement, as determined by the Agency, will govern the work required. Will Fully Comply I X Will Not Fully Comply Notes regarding non-compliance Page 13 January 11, 2019 REQUIREMENTS General The System shall be designed specifically for use as a Fire Station Alerting System. The System shall use a single point of power/Power over Ethernet (POE) infrastructure that optimizes the most common and inexpensive CAT6 cabling, allowing repurposing of the Agency's existing cable structure where available, and minimizing labor costs by using low -voltage contractors for installation. Bidder shall comply with IEEE 802.31at in the installation of their solution. The Bidder shall ensure that all components of the System are supported by an uninterruptible power supply. The System shall be designed to be network -friendly by distributing quick alerting messages using low -bandwidth and describe the traffic requirements for each type of message. The System shall be able to handle a minimum of 100 individual fire stations and facilities and shall be modular in design to allow for future expansion and upgrades. The System shall have "heart -friendly" features such as escalating audio and subdued lighting at night. Bidder shall identify and describe the "heart -friendly" features of the System. RM: When the SCU receives a dispatch from +► it routesto the Patriot manages the calls according to their type. When a dispatch is received, actions are triggered as defined to the common areas, offices,r quarters,.d in the system parameters.call is directed to the r •r •r - r • - --� - - t r Bidder shall not use any encrypted or proprietary messaging internally within the proposed solution. Should the proposed system design already contain proprietary or encrypted messages between components, Bidder agrees to provide documentation and information related to the encryption key material and proprietary protocols to a neutral third -party escrow service in the event that the Bidder becomes unable to provide technical services to maintain System. Such information shall be comprehensive enough for a competent technician, as defined by the Agency, to perform maintenance or service on the System to restore functionality. All Components of the System shall comply with the Made in USA Standard according to the US FTC Guidelines. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance A lack of specific information and conflicting ideas prevents a comprehensive response at this time, however RadioMobile is proposing an innovative way of providing power to the various peripheral devices installed throughout each station. The result is a more simplified installation with less invasive hardware and cabling along with advantages in centralized power management. additional installation materials and time. Page 14 January 11, 2019 CAD Interface and Manual Alerting The Bidder shall be responsible for fully implementing a CAD Interface to the Agency's existing FDM CAD/RMS system. The Bidder shall be responsible for communicating and coordinating directly with FDM and for all costs, both direct and indirect, with FDM for all interfaces, APIs and software interfaces required for successful implementation of this product. The System shall be controlled directly primarily from the Agency's CAD system via a TCP/IP connection. There shall be a secondary connection from the existing CAD system, which the bidder shall describe. The CAD system will exist at the Temporary Dispatch at Downey City Hall and after Fire Station 1 modernization completion at Downey Fire Station 1. The System interface to the CAD system shall support both dispatch alerts, non -emergency alerts, and administrative notifications. The System shall be capable of alerting by All -Call, Agency, Group, Station or Individual Unit. Alerting Groups shall be configurable by an authorized user designated by the Agency. The System shall provide a means of notifying dispatchers that all components are operating properly; self- diagnosis, system health check (per NFPA 1221). The System shall maintain logs of system self -diagnostics and system health checks for a period of no less than thirty days. Bidder will describe the notification method to Staff of system status. RM: The RadioMobile FSAS provides full monitoring of system health status and is managed by a remote console application. Alarms are configured such that notifications can be sent to CAD via the API as well as to appropriate staff via email, page, or text to mobile device. For each dispatch alert message received from CAD, the System shall send a response over the CAD TCP/IP connection indicating the success or failure of each dispatched station, unit or group for the given alert. This System shall be capable of providing manual non -emergency messages to units, stations or groups of stations. Alerts at stations shall start not more than one second after the alerting system receives a dispatch alert from the CAD system. A visual indication shall be provided to dispatchers to indicate if the system is and its components are properly operating. A manual alerting application shall be provided for dispatcher use to alert stations, units or groups in the event the CAD system is not available. Will Fully Comply I I Will Not Fully Comply ---------- ------ ---- - Notes regarding non-compliance ►I fhe 1` adioMobile FSAS primary server shall be co -located in the same facility as the CAD server and connected via TCP/IP, therefore negating the need for a 'secondary connection from the existing CAD'. j iisc-issior, canJ5' 4 . , t .-..• if a City , fes, :+F on which the CAD server will reside. Page 15 January 11, 2019 Dispatch Alerting — Audible The fire station alerting system shall provide an audible escalating alert tone that clearly identifies to the units the type of call that is being dispatched. The alert tone shall immediately precede the dispatch announcement (per NFPA 1221). The System must support the use of at least four customized tones so that different tones can be used to indicate the type of call during the alert notification. The fire station alerting system shall provide an audible alert over the speaker system of the station. The fire station alerting system shall have its own internal audio amplifiers with full remote volume control capability. The fire station alerting system shall be compatible with commercially available P.A. amplifiers supporting consumer audio line level (-10dbm) 600 ohm differential inputs. The fire station alerting system shall provide the ability to play building overhead paging through a connection to the station telephone system. The fire station alerting system shall have the capability to register VoIP extensions with SIP -based PBX systems, and then configured to alert on ring and/or auto answer to play call audio over the station's speaker network. The fire alerting system shall provide the ability to mute in -building paging during dispatch alerts. This fire station alerting system shall include a radio interface for redundant dispatching and on -air dispatching. Each dispatched run shall be broadcast over both the alerting network and over the dispatch radio channel. The radio interface shall be equipped to detect channel traffic and wait until the channel is free to begin automated dispatching. The radio interface shall be equipped to detect channel traffic during automated dispatching and pause such dispatches when radio traffic is detected. Bidder shall describe operation of such operation. AIT L (LIVIR) system. in normal operations, the dispatch alert and call are delivered via the IP interface. When the alert is received in the stationby i't Controllerrelays# the SCU Patriot,# data terminal that processes i manages all alerting functionsstation.##n receipt and confirmation of type,call the Patriot launches a series of ;# g the alert tonesand opening the speaker system in appropriate areas, and other predetermined events. . a # • - # ' #KOMI M # ,t ter•. 1 � # # M ` `# # # will notify the Patriot terminal of a dispatch alert and the Patriot will pause any automated dispatch announcement with the assumption that the radio call in this situation is the highest priority. In the event the only i be paused. Will Fully Comply Will Not Fully Comply Notes regarding non-compliance Page 1 7 January 11, 2019 Dispatch Alerting - Automated Voice The fire station alerting system shall have the capability, for any incident or administrative message, to create voice dispatch alerts that announce simultaneously in multiple stations. Dispatch information shall allow live dispatcher voice in addition to or in place of the automated voice announcement. Automated voice announcements supported shall include: dispatch announcements, announcements of move -ups, and non -emergency or administrative messages. The automated voice dispatch announcement will include, at a minimum, detailed dispatch information including apparatus to respond, incident type, street address, and common place name. Automated voice dispatch announcements shall immediately follow the audible alert tone as per NFPA 1221. The fire station alerting system shall provide local system administrators a "Do -It -Yourself' ability to edit the pronunciation of street names, unit types, and other names and words without manufacturer involvement. Bidder shall provide description of the hardware and software required for such modifications. : RadioMobile utilizes Microsoft Windows 10 text -to -voice engine; it is implemented at the fire station level. The fire station alerting system shall have the ability to produce automated voice alerts on servers located at the dispatch center and at fire stations through the station controllers in the event of network latency. Will Fully Comply Will Not Fully Comply Xf Notes regarding non-compliance At this time, "Do -it -Yourself" editing is not supported, however Radio pile is investigating the option to implement it. Dispatch Alerting - Relay Controls and Inputs The fire station alerting system shall provide multiple relay contacts at each station for the purpose of controlling external switched functions. At a minimum, the contacts shall be able to be energized for a configurable period of time upon receipt of a CAD dispatch message. The outputs shall be configurable as normally open or normally closed (Form C) contact closures. Additionally, the system shall easily expand the number of relay contacts. The vendor should explain how their system works with contacts, including quantity and expandability. : The SCU usually uses Form A relays using program control to accommodate normally open or closed operation. The fire station alerting system shall provide multiple isolated DC inputs for the purpose of monitoring status of external actions and functions. Bidder shall provide documentation as to the requirements for inputs and any COTS interfaces (water sensor, temperature sensor, other configurable input) that are available and the costs of those options. The vendor should explain how their system works with inputs, including quantity and expandability. : The SCU provides five opto-isolated inputs for detecting switch closures (includes pushbutton) such as from night ringer, phone paging etc. A daughter board may be added for specialty interfaces along with expanded relay and opto isolated inputs. mde.Ahone,r rt mic and dr+r .r biN the`' + microcontroller on the S scans inputs and sends 1/0 to the Patriot such as "SWI—CLOSED" (Switch 1 closure detected) and receiv(1 Page 18 January 11, 2019 commands such as "111_01\1" (turn relay l on) etc. The Patriot then provides high level control to service the dispatch. Will Fully Comply Notes regarding non-compliance Dispatch Alerting — Printing |------� � | Will Not Fully Comply � The fire station alerting system shall be capable of providing a dispatch printout with the same information that is announced upon receipt of a CAD dispatch announcement. The printout must also include user comments if this information is provided to the system over the CAD interface. The System and| be compatible COTS laser printers and shall not require reconfiguration or new firmware for replacement standard COTS laser printers. The fire station alerting system shall support simultaneous printing and audible alerting. RM: COTS laser printers have been known to cause delays in printing due in part to the machine warming up prior to printing. RadioMobi|e recommends and offers a POS 4" thermal hp -and -run printer with one -second print speed within the SCU. Will Fully Comply VViUNot Fu|�[bnnp� �Notes regarding non-compliance Dispatch Alerting — Visuals The fire station alerting system should include provisions to display the dispatch information at the station. Devices to be used for display should include LED message signs, color indicator with at least four color options that can be assigned to units to indicate units assigned to a dispatch, strobe lights for high volume areas, and [EC(consumer electronic control) and HDMI connections to allow displays on TVs, monitors, projectors and video walls. The fire station alerting system should have the abilityto display alerting information such as assigned units, incident nature, street address, and unit status. Vendors should describe display capabilities and discuss what information is typically displayed, aswell aswhat information might possibly bedisplayed. Discuss any limits on numbers, types ursizes ofdisplays. RM: RadioMobile offers a robust selection of displays to show whatever pertinent information is desired. The the Department or the Station. Multi -color and multi -line displays show which apparatus is being alerted, the nature of the call, and the location. More sophisticated displays can show the same information in higher detail including a map of the event. The fire station alerting system should include multiple turnout timer capability, which will count upinone-second increments upon the receipt of a call. Vendor may propose to have this as a separate timer, or as an integral part of the display. Please indicate in the proposal the number of turnout timers that are supported. RM: Radio0obi|e has the ability to display the turnout timer nnthe primary display screen at the supervisor's desk on the Patriot terminal, on a separate dedicated display in the apparatus bay, as well as interfacing to TVs in the station. Because these interfaces are digital, there is virtually an unlimited number of timers that can be supported in the station. Page 19 January 11,2Ol9 The fire station alerting system shall include lighting that is designed to have little impact on the building occupant's night vision when a call is received. This will include red LED lights in the ceiling in the bunkroom area that are bright enough to light the area around the member's bed and provide a safe amount of light to make their way to the apparatus bay. Bidder understands that the station layout drawings contain suggested placement of alerting elements and are not hard-and-fast requirements. Bidder also understands that it is incumbent on their organization to propose and justify each location of alerting equipment in regards to function (as in high power PA speakers for noisy areas, multi -directional lights for hallways and corridors, and control remotes for dorm rooms to prevent non -dispatched units from being awakened) in order to contain cost and complexity while remaining functional for the Agency Will Fully Comply I X Will Not Fully Comply Notes regarding non-compliance Dispatch Alerting — Remote/Redundant The fire station alerting system shall have the capability to alert authorized personnel using a mobile application that interfaces with customer's CAD system, enabling simultaneous alerts to smartphones or tablets. Alerts should include dispatch announcements using the same tones played in stations, administrative alerts, IT support notifications and application update notifications. The mobile application should also have the ability to show incident locations using the smartphone's built-in mapping capabilities and enable users to save and search prior notifications. The fire station alerting system shall have the capability to remotely alert personnel by generating an alert that can send an email to server via SMTP or ESMTP. This email can be directed to a paging or cell phone system to deliver pages or SMS messages. Messages can be sent when specific Groups, Stations or Units are alerted, or when configured key words are found in the dispatch message. Event messages are delivered when the event occurs and when the event clears. Will Fully Comply I X Will Not Fully Comply Notes regarding non-compliance Configuration and Software Updates The fire station alerting system shall be centrally managed. Both the Vendor and the Customer's system specialists shall have full control access. Updates to station software shall be sent from the communications center. Authorized administrators shall be able to control, configure and update the fire station alerting system on a browser from any web -enable device. In addition, manual alerting shall be available from a browser from any web -enabled device. Will Fully Comply Notes regarding non-compliance Will Not Fully Comply Page 1 10 January 11, 2019 System Monitoring Each component in this fire station alerting system shall be monitored for online and offline status. This includes all computers, network connections, audio amplifiers and message display units. This fire station alerting system shall be capable of remotely alerting support staff of critical events that occur within the alerting system via visual, email/pager, SMS text or a smartphone app. Each method shall be individually enabled or disabled via a configuration application. Error and status logs shall be generated for all traffic between the CAD system and any controllers, between any controllers and the fire stations, and between all network components in the fire stations. Error and status logs shall be available to the customer's system specialists via a log viewer application. Remote system monitoring from a client application residing on the network (and having appropriate permissions) shall be supported. System status information shall be displayed in the fire communication center on a dedicated workstation. Will Fully Comply I X ( Will Not Fully Comply Notes regarding non-compliance Installation The City of Downey shall be permitted to participate and assist in the installation of this system. Customer technical personnel will be in the presence of each installation, system activation and cutover. Bidder shall be responsible for providing all label, materials, tools, equipment, safety equipment, transportation and services necessary to complete all the work proposed. Bidder shall comply with all local and National codes, laws, ordinances, regulations, safety regulations, OSHA regulations, all public and municipal authorities, and any utility company regulations and directives. In the event of a conflict, Bidder agrees that the most stringent requirement, as determined by Agency, will govern the work required. Bidder agrees to visit each site prior to the bid submittal and familiarize themselves with existing conditions of the facilities to understand the scope of work to be performed at each location. Site visits must be pre -arranged with Agency, and will be performed at Bidders expense. Bidder agrees that all sites shall be kept clean and free of debris on a daily basis. All trash and materials not being used at the site must be removed and properly disposed of on a daily basis. Facility trash receptacles and dumpsters are not to be used for construction debris. Bidder agrees to keep an up-to-date set of drawings, specifications, scope of work and bill of materials on site at all times. This set will be referred to as the as -built drawings and must be kept on a daily basis. Bidder agrees to provide copies of the final as -built documentation to Agency as close-out documents in both native electronic (PDF and AutoCAD) and hard copy. Bidder is responsible for scheduling and payment for all inspections and testing required for each part of the project. Agency representative shall be given at least 24 -hours' notice of pending inspections. Page 1 11 January 11, 2019 Bidder agrees that there will be no smoking allowed on the premises of any of the work locations. Will Fully Comply J X Will Not Fully Comply Notes regarding non-compliance Warranties and Support Agreements Bidder agrees to provide native electronic files of all operations and technical/service manuals for each piece of equipment used in the project. Describe warranty, including terms and conditions, provided as part of the initial warranty, including duration and cost. the products meet, in all material respects, the applicable specifications for such products in effect. the products are free from all material defects in materials and workmanship under normal use and service. Specify twenty-four hour a day, seven days a week software support capabilities. 247 Technical Support is available at an additional cost. 2 hour telephone response is provided. Specify eight hours a day, five days a week software support capabilities. RM: Telephone support is offered during normal business hours, 0800-1700 Pacific Time Zone, Monday through Friday, holidays excepted. Specify in pricing sheet cost for single -year and multiple -year warranties on hardware and support. Specify in pricing sheet cost for single -year and multiple -year software support. Will Fully Comply Notes regarding non-compliance Training Will Not Fully Comply I Operator training shall be provided to the dispatchers and their supervisors. The training schedule shall be completed on site as coordinated with the Downey Fire Dispatch. Vendors should describe their approach to provide the most effective training method/process that would allow dispatchers and supervisors to successfully operate the system. Bidder agrees that the training may be recorded and reused by Agency for future staff training. Bidder agrees to provide native electronic files of all training materials supplied. RadioMobile provides training for operators and supports the train -the -trainer method for new or recurrent training beyond the initial instruction. System maintenance, programming and troubleshooting training shall be provided for the customer's technical staff. Page 1 12 January 11, 2019 The Bidder shall provide a site visit by one of their engineers or system implementers prior to placing any equipment orders to ensure an understanding of what the customer is seeking to accomplish. Will Fully Comply Notes regarding non-compliance Miscellaneous X Will Not Fully Comply The Bidder shall provide two spare sets of station equipment, including the parts not specifically itemized in this document. The server provided as part of this fire station alerting system shall be provisioned with auto fail -over, in the event that the primary server fails. Will Fully Comply X Will Not Fully Comply Notes regarding non-compliance Experience Bidder will provide the number of years that the Vendor has been in existence; describe the services the Vendor specialize in, and the primary markets served. Bidder will describe the functions to be performed by each key personnel, and identify the Vendor's Project Manager. Bidder will provide resumes describing the relevant experience on previous similar projects, qualifications, and other vital information of all key personnel and subcontractors who will be assigned to this project. Bidder will provide detailed descriptions of three (3) contracts which the Vendor has either ongoing or completed within the past five (5) years that best demonstrate the Vendor's experience with services similar in scope to those requested herein. Where possible, list and describe those projects performed for government clients or similar size private entities (excluding any work performed for Agency). The description should, at a minimum, identify for each contract: a. Client, b. Contract number and/or title, c. Total dollar value of the contract, d. Dates covering the term of the contract, e. Client contact person, title, email, and phone number, f. Statement of whether Bidder was the prime contractor or subcontractor, g. Description of technology/System Implementation, h. Description of work, and i. Results of the project. Page 1 13 January 11, 2019 RM: Los Angeles County Fire Department PO-FR13233-1 $1.492 3/31/2015 Scott England, Telecommunications System Consulting Engineer, seFnt;land@fire,lacounty.Rov, (213) 881-6115 Prime Contractor (RFB) Fire Station Alerting System Installed fire station alerting system in 205 stations Successful implementation Will Fully Comply # Will Not Fully Comply Notes regarding non-compliance scopeThe of the LACoFD fire station alerting- « significant that it has been considered the equivalent of several individual system installations. PROJECT COMPONENTS System Design & Project Management At the Project kickoff meeting, the Bidder will meet with the Agency to provide a Project Documentation Plan that will outline procedures for maintaining all Documentation on the Project, including but not limited to: 1. Detailed work plan. 2. Work breakdown structure. 3. Milestone chart. 4. Gantt chart. 5. Reporting plan. 6. Project organization. 7. Staffing and resource allocation. 8. Subsystem Documentation. 9. As -Built Documentation. 10. Maintenance documentation. 11. Any/all such project management tools and metrics necessary to successfully conduct and complete the Project. Change Management The Bidder and the Agency will develop a Change Control Board (CCB), comprised of Bidder and Agency personnel. The purpose of the CCB will be to review all proposed changes with respect to need, technical impact to the network, impact to the project schedule, and reasonableness of cost. Proposed changes will be processed through the Agency's Project Manager to the Fire Chief for approval, however proposed changes will not be processed until the CCB has completed its analysis and provided a written summary report addressing all aspects of the proposed change(s), such summary report to be included with the requested change. The format and content of the change order request will be approved by the Contractor and the Agency prior to any changes being submitted. Page 1 14 January 11, 2019 Documentation The Contractor will provide one (1) set of site-specific as -built documents for each Project Site where the Contractor installs Components in both hardcopy and electronic format (PDF), and AutoCAD files where applicable. The Contractor will include the following in the As -Built Documentation: • Complete System drawings • Major Component specifications. • An overview of radio backbone hardware configuration. • A detailed functional block diagram. • All interconnection drawings. • All cable labeling. • Optimization procedures. • Operating manuals. • Installation manuals. • Technical/Service Manuals Final System Acceptance As a condition for Final System Acceptance, and in addition to all other Documentation required to be provided by Bidder to the Agency under this Agreement, the Bidder will submit a set of the Site Record Documents (As -Built Documentation) to the Agency's Project Manager in electronic and reproducible hard copy format. Site Record Documents are a set of Site Improvement Documents and other documents into which the Bidder has carefully verified and incorporated, on a regular basis, all as -built conditions on each Fire Station and other Sites. The electronic files of the Site Record Documents shall be provided in both PDF and AutoCAD (version 13 or later) format. The hard copy of the Site Record Documents shall be provided in a reproducible format and in least half size and laminated to protect against wear and tear. In addition, an index in an electronic format such as spreadsheet or data base shall be provided listing all the Site Record Documents. The Site Record Documents shall show all changes made during construction based upon the Contractor's records of all the as -built drawings and Specifications. Each document and drawing sheet shall be prominently marked "Site Record Document." PRICING Bidder shall provide pricing in the following formats: 1. Broken down per station, line items to include per -device and labor costs 2. Broken down project wide per station for hardware, software and labor costs 3. Broken down costs for training, maintenance and warranty options Will Fully Comply Notes regarding non-compliance X Will Not Fully Comply Page 1 15 January 11, 2019 Pricing Assumptions: * Since physical site inspection is not available, pricing is estimated on conceptual drawings and may change based on detailed system design * Certain items shown in conceptual drawings and not described in the RFP are not included * City to provide conduit between demarcation and drop points as defined in the final system design document * City to provide cabling and power to points as defined in the final system design document * Labor rates are inclusive of Travel and Living * City to provide programmed radios for secondary alerting complete with power supplies, antennas, installation hardware, installation, etc. * City to provide virtual machine (VIVI) environment for FSA server at dispatch center. If unable, a quote will be prepared for a physical server. Page 1 16 January 11, 2019 Dorm Control Volume Control 2 34 720.00 Ceiling box includes: 500.00 $ 1,000.00 Speakers 132.00 $ 132.00 Dorm lights (red light) 596.00 $ 1,192.00 Led indicator Multi -Color Notification 1,726.00 $ 3 Outdoor Speaker 4 1 2 .360 High Power Speaker large rooms 5 1 1 1 Power Amplifier 6 2 ITurn-out Timer 7 1 SCU 8 1 Patriot Terminal 9 1 MP70 10 6 Modular Strobe, Red 11 1 I IPLED Display 12 Installation 13 Supplies $ 2,000.00 14 3,118.68 $ 240.001 720.00 $ 500.00 $ 1,000.00 $ 132.00 $ 132.00 $ 596.00 $ 1,192.00 $ 1,726.00 $ 1,726.00 $ 3,800.00 $ 3,800.00 $ 1,798.00 $ 1,798.00 $ 370.00 $ 2,220.00 $ 1,990.001 1,990.00 $ Equipment Subtotal $ 49,978.00 Installation Supplies $ 2,000.00 Sales Tax $ 3,118.68 Station Installation $ 11,165.00 Total $ 66,261.68 1 9 Wall Box includes: 480.00 $ Dorm lights (red light)and led indicator $ 1,000.00 Dorm Control 132.001 -$ Volume Control _ 2 19 Ceiling box includes: 596.00 $ Speakers $ 1,726.00 $ Dorm lights (red light) $ 3,800.00 $ Led indicator Multi -Color Notification 3 2 $ Outdoor Speaker 4 2 $ 360 High Power Speaker large rooms 5 1 Power Amplifier 6 1 Turn -out Timer 7 1 SCU 8 1 Patriot Terminal 9 1 MP70 10 6 Modular Strobe, Red 11 1 IPLED Display $ 600.00 $ 5,400.00 $ 600.00 $ 11,400.00 $ 240.00 $ 480.00 $ 500.00 $ 1,000.00 $ 132.001 -$ 132.001 $ 596.00 $ 596.00 $ 1,726.00 $ 1,726.00 $ 3,800.00 $ 3,800.00 $ 1,798.00 $ 1,798.001 $ 370.00 $ 2,220.00 $ 1,990.00 $ 1,990.00 Equipment Subtotal $ 30,542.00 Installation Supplies $ 2,000.00 Sales Tax $ 1,952.52 Station Installation $ 6,380.00 Total $ 40,874.52 WTI� � 1 240.001 9 Wall Box includes: $ 500.00 $ Dorm lights (red light)and led indicator $ 132.00 Dorm Control 132.00 $ Volume Control 2 596.00 25 Ceiling box includes: 1,726.00 $ 1,726.00 Speakers 3,800.00 $ Dorm lights (red light) $ 1,798.001 Led indicator Multi -Color Notification 3 1 jOutdoor Speaker 4 1 High Power Speaker large rooms —5 1 _1360 Power Amplifier 6 1 Turn -out Timer 7 1 ISCU :8_1 1 Patriot Terminal 9 9 1 Equipment ]MP70 10 6 Modular Strobe, Red 11 1 IPLED-Display 12 13 Supplies $ 2,000.00 14 Sales Tax $ 2,124.12 600.00 $ 5,400.0* 600.00 $ 15,000.0# $ 240.001 240.00 $ 500.00 $ 500.00 $ 132.00 $ 132.00 $ 596.00 $ 596.00 $ 1,726.00 $ 1,726.00 $ 3,800.00 $ 3,800.00 $ 1,798.001 $ 1,798.00 $ 370.00 $ 2,220,001 $ 1,990.00 $ 1,990.00 $ Equipment Subtotal $ 33,402.00_ Installation Supplies $ 2,000.00 Sales Tax $ 2,124.12 Station Installation $ 6,960.00 Total $ 44,486.12 1 9 $ Wall Box includes: $ 500.00 $ Dorm lights (red light)and led indicator $ 132.00 Dorm Control 132.001 $ Volume Control 2 11 Ceiling box includes: 1,726.00 $ Speakers $ 3,800.00 Dorm lights (red light) 3,800.001 $ Led indicator Multi -Color Notification 3 3 Outdoor Speaker 4 1 360 High Power Speaker large rooms 5 1 Power Amplifier 6 1 Turn -out Timer 7 1 SCU 8 1 Patriot Terminal 9 1 IMP70 10 6 Modular Strobe, Red 11 1 IPLED Display 12 Installation 13 14 600.00 6,600.00 $ 240.00 $ 720.001 $ 500.00 $ 500.001 $ 132.00 $ 132.001 $ 596.00 $ 596.001 $ 1,726.00 $ 1,726.001 $ 3,800.00 $ 3,800.001 $ 1,798.00 $ 1,798.00 $ 370.00 $ 2,220.00 $ 1,990.00j $ 1,990.00 Equipment Subtotal $ 25,482.00 Installation Supplies $ 2,000.00 Sales Tax $ 1,648.92 Station Installation $ 5,220.00 Totals $ 34,35092 Wwb A&EUtL N 4 d N M „M 1 8 Wall Box includes : $ 600.00 $ 4,800.00 Dorm lights (red light)and led indicator Dorm Control Volume Control 2 12 Ceiling box includes: $ 600.00 $ 7,200.00 Speakers Dorm lights (red light) Led indicator Multi -Color Notification 3 2 Outdoor Speaker $ 240.00 $ 480.00 4 0 360 High Power Speaker large rooms $ 500.00 $ 5 1 Power Amplifier $ 132.00 $ 132.00 6 1 Turn -out Timer $ 596.00 $ 596.00 7 1 SCU $ 1,726.00 $ 1,726.00 8 1 Patriot Terminal $ 3,800.00 $ 3,800.00 9 1 MP70 $ 1,798.00 $ 1,798.00 10 0 Modular Strobe, Red $ 370.001 $ - 11 1 _ IPLED Display $ 1,990.00 $ 1,990.00 13 j-- $ - 14 I $ - Equipment Subtotal _$ 22,522.00 Installation Supplies $ 2,000.00 Sales Tax $ 1,471.32 Station Installation $ 4,060.00 Station De -Installation $ 1,160.00 Total $ 30,053.32 1 2 $ Wall Box includes _ $ 500.00 $ Speakers $ 132.00 $ Dorm lights (red light)and led indicator $ 596.00 $ Dorm Control $ 1,726.00 $ Volume Control 2 2 $ Ceiling box includes: $ 1,798.00 $ Speakers $ 370.00 $ Dorm lights (red light) $ 1,990.00 Led indicator Multi -Color Notification 3 2 Outdoor Speaker 4 2 1360 High Power Speaker large rooms 5 2 1 Power Amplifier 6 2 _ Turn -out Timer 7 2 ISCU 8 2 24,704.00 JPatriotTerminal - 9 2 MP70 10 2 Modular Strobe, Red 11 2 IPLED Display 12 Station Installation _.. 13 Total $ 14 ENIEWMEM $ 600.00 $ 1,200.00 $ 240.00 $ 480.001 _ $ 500.00 $ 1,000.00 $ 132.00 $ 264.00 $ 596.00 $ 1,192.00 $ 1,726.00 $ 3,452.00 j $ 3,800.00 $ 7,600.00 $ 1,798.00 $ 3,596.00 $ 370.00 $ 740.00 $ 1,990.00 $ 3,980.00 _ Equipment Subtotal $ 24,704.00 Installation Supplies Sales Tax $ 1,482.24 Station Installation Total $ 26,186.24 2 3 4 Back 20 Dispatch Spares Lot RadioMobile FSA Station Software License Lot Labor Lot Hardware Lot RadioMobile FSA Station Software License Lot Labor Lot Hardware Lot RadioMobile FSA Station Software License Lot Labor Lot Hardware Lot RadioMobile FSA Station Software License Lot 1Labor Lot Hardware Lot RadioMobile FSA Station Software License Lot Labor Lot Labor Lot RadioMobile FSA Server Software License Lot FDM CAD Interface Lot FDM Annual Maintenance Lot Hardware $ 15,000.00 $ 11,165.00 $ 32,54200 $ 15,000.00 $ 6,380. 00 35,402.00 $ 15,000.00 6,960.00 27,482.00 $ 15,000.60 $ 5,220.00 $ 24,522.00 $ 15,000.00 $ 5,220.00 $ 2,320.00 $ 49,000.00 $ 31,250.00 $ 3,750.00 $ 24,704.00 Equipment Subtotal $ 196,630.00 Installation Supplies $ 10,000.00 Sales Tax $ 12,397.80 Station Installation $ 37,265.00 Software $ 159,000.00 Project Management 1st Year Phone Support 1st Year On-site Support Total $ 415,292.80 _d_ 1 2 Maintenance (per year) $ 23,595.60 $ 23,595.60 Year -by -year up to 5 years Warranty $ 39,326.00 $ 39,326.00 Extended to 3 years $