HomeMy WebLinkAbout11. Adopt Reso-Update Class Specs & Comp for PD Disp Sup & Fire Cent SupI
APPR
CITY MANAGER
TO: HONORABLE MAYOR AND MEMBERS OF THE CITY COUNCIL
OFFICE OF
IRMA YOUSSEFIEH,DIRECTOR OF RESOWUR
DATE:
UPDATED CLASSIFICATION SPECIFICATIONSFOR POLIC DISPATCH
SUPERVISOR AND FIRE COMMUNICATIONSi- r
COMPENSATION)ESTABLISHING
That the City Council adopt the attached Resolution;:'
i is i i • •i •i -
-r r i - a i- -• r -•
i- • i i i' r
The City's Classification Plan is a system of consistent and uniform methodology for
classifying positions and establishing compensation. This system is intended to support and
facilitate understanding between management and employees regarding job expectations,
provide a consistent and competitive review of qualifications for hiring and retention, and a
structure for equitable compensation.
A review of the duties, responsibilities, and qualifications forthe classifications of Police
Dispatch Supervisor and Fire Communications Center Supervisor was recently conducted
for a determination on similar work, as a composite of skill, effort, and responsibility. As a
result, staff recommends that compensation for the position of Fire Communications Center
Supervisor be aligned with Police Dispatch Supervisor based on similar work performed by
the incumbents. In addition, it was found that the job title of Senior Police Dispatch
Supervisor was incorrectly linked to Police Dispatch Supervisor.
Updated job specifications for the positions of Police Dispatcher Supervisor and Fire
Communications Center Supervisor are attached with non -substantive changes.
The current range for Fire Communications Center Supervisor, effective May 7, 2018, is
$32.4853 to $40.2436. To align compensation with the current range for Police Dispatch
CLASS SPECIFICATIONS FOR POLICE DISPATCH SUPERVISOR AND FIRE COMMUNICATIONS
CENTER SUPERVISOR AND ESTABLISHING COMPENSATION
MAY 8, 2018
PAGE 2
Supervisor results in approximately a 5.7% increase and the new range of $34.3286 to
$42.5269 for Fire Communications Center Supervisor.
The positions remain appropriately designated as non-exempt in accordance with the
Federal Labor Standards Act (FLEA) and there are no changes to unit representation for
either position.
FISCAL IMPACT
Sufficient funding is allocated in the approved Fiscal Year -2017-2018 Fire Department;
budget for the personnel cost increase of approximately $1,775.36.
ATTACHMENTS
Resolution
Attachment A - Class Specification for Fire Communications Center Supervisor
Attachment B - Class Specification for Police Dispatch Supervisor
2
i ii • ' i i • r •
i • • i•
WHEREAS, the Fiscal Year 2017-2018 budget includes funding for one full-time non-
exempt Fire Communications Center Supervisor in the Fire Department,
WHEREAS, the pay range for Fire Communications Center Supervisor is determined to
require alignment with the pay range for the classification of Police Dispatch Supervisor due to
similar work, as a composite of skill, effort, and responsibility,
WHEREAS, to maintain the City's Classification Plan, compensated positions in the
classified service of the City require a classification specification that includes employment
standards and qualifications,
WHEREAS, the need to correct the job title assigned to pay code 06-270 for Senior
Police Dispatch Supervisor to Police Dispatch Supervisor is necessary.
NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF DOWNEY DOES
HEREBY RESOLVE AS FOLLOWS:
SECTION 1. The classification specifications for Police Dispatch Supervisor and Fire
Communications Center Supervisor, attached hereto, and by this reference are hereby adopted.
SECTION 2. The following pay range shall take effect following City Council adoption of
this resolution as follows:
Effective: May 7, 2018
Classification Title Grade Pay Range
Fire Comm Center Supervisor TBD $34.3286 - $42.5269/hourly
Police Dispatch Supervisor 06-270 $34.3286 $42.5269/hourly
SECTION 4. The City Clerk shall certify to the adoption of this resolution.
APPROVED AND ADOPTED this 8th day of May, 2018.
SEAN ASHTON, Mayor
RESOLUTION NO.
P&GE 2
MARIA t DUARTE, CIVIC
(3ity Clerk
I HEREBY CERTIFY that the foregoing Resolution was adopted by the City Council of
the City of Downey at a regular meeting held on the 8 th day of May, 2018, by the following vote,
• wit:
AYES:
• Members:
NOE&
• Member:
ABSENT�
• Mem•-
eABSTAIN:
'B '
• Member:
MARIA ALICIA DUARTE, CIVIC
City Clerk
ATTACHMENT A
• Q ',
Is 10
Date Adopted: May 8, 2018
Employment Status: Regular, Full-time
Unit Representation: DCEA Miscellaneous
FLSA Status: Non -Exempt
Under general direction, supervise and direct the staff of the Fire Communications
center involved in the dispatching of emergency vehicles, equipment and personnel;
plan and coordinate the routine and emergency operations of the Fire Communications
center.
Supervise the day-to-day operation of the Fire Communications center.
Supervise the answering of telephones and routing of calls to proper agencies where
emergency help is needed; assure prompt response to emergency calls and dispatch of
appropriate personnel and equipment needed to handle emergencies in the field.
Prepare and supervise the preparation of reports, logs and records necessary to the
operation.
Coordinate and supervise the communications equipment maintenance program
including contractors, vendors, repair services and others. Report all radio equipment
and frequency problems to appropriate service groups, follow up to ensure repair is
completed. Attends frequency coordination meetings as required. Keeps all radio
licensing current.
Keep current on newest technology for 9-1-1 and Communications Center. Attends 9-
1-1 meetings and obtain reimbursable state funds for 9-1-1 related cost.
Supervise the day-to-day personnel assignments including scheduling, time reporting,
vacations, sick leave, etc.
Plan, coordinate and makes personnel shift assignments and schedules prepare and
keep records of employee attendance and leaves.
Participate in the interviewing, selection and training of personnel.
Appraise and evaluate the performance and efficiency of subordinate personnel.
Handle complaints or grievances and participate in the counseling and disciplining of
employees.
FIRE COMMUNICATIONS CENTER SUPERVISOR
PAGE 2
Communicate with Assistant fire Chief and Battalion Chief regarding procedures,
problems, changes in policy,- etc.
Perform the duties of a Communications Operator as needed or as circumstances
dictate.
Participate in the budgetary process.
Perform otherrelated' duties as assigned.
Any combination equivalent to experience and education that could likely provide the
required skills, knowledge and abilities would be qualifying. A typical way to obtain the
skills, knowledge and abilities would be:
Experience: Three (3) years of experience in public safety emergency` switchboard
and/or radio communications.
Education: High school diploma or equilvent
Knowledge of: Emergency communications equipment and procedures; office
procedures and operation of two-way radio,switchboard and computer terminal;
principles of personnel administration including employee supervision and training;
Ability to: Supervise and direct subordinate Communications Operators using tact and
effective techniques use common sense; react and think clearly in emergency
situations working with speed and accuracy; record oral information legibly and
accurately; speak with clear enunciation in a well modulated voice; show good
judgment in processing emergency calls for proper response; deal effectively with the
public over the telephone, and establish and maintain effective working relationships
with subordinate staff and fellow employees.
License: Avalid =California Class C Driver's License or the ability to utilize an alternative
method of transportation when needed to carry out job-related essential functions may
be required.
*NMENTAL CONDITIONS
The duties and responsibilities of this position are performed in an office environment
and involve sitting, standing, and walking for prolonged or intermittent periods of time,
and include reaching, bending, and twisting at the waist to perform desk work and
operate general office equipment including a personal computer with keyboard for
prolonged or intermittent periods of time. The operation of a personal computer requires
finger and wrist dexterity and the ability to withstand exposure to vibration, pitch and
glare from the computer.
FIRE COMMUNICATIONS CENTER SUPERVISOR
PAGE 3
Incumbent must be able to safely lift and carry books, files and reports Weighing up to
25 pounds, Must be able to lift files and reports from counter tops or file drawers and
withstand exposure to vibration, pitch and glare from a computer.
� I III III I 1 .111 11111111111 : iri:111�1!iirqii 111111��Bz=
PER IRMINGER`
Responsibilities include direct supervision over Regional Fire Communications ea
Operator and Regional Fire Communications Operators,
■ IF
Date Adopted: 07/13/99
Employment Status: Regular Full-time
Unit Representation: DPSAA
FLSA Status: Non -Exempt
Revised Date: 05/08/2018
Under general direction, supervise and direct the staff of the Police Communications
Center involved in the dispatching of emergency vehicles, equipment and personnel;
plan and coordinate the routine and emergency operations of the Police Department
Communications Center.
Supervise the day-to-day operation of the Police Department Communications Center:.
Supervise the answering of telephones and routing of calls to proper agencies where
emergency help is needed; assure prompt response to emergency calls and dispatch of
appropriate personnel and equipment needed to handle emergencies in the field.
Prepare and supervise the preparation of reports, logs and records necessary to the
operation.
Supervise the day-to-day personnel assignments including scheduling, time reporting,
vacations, sick leave, etc.
Plan, coordinate and makes personnel shift assignments and schedules; prepare and
keep records of employee attendance and leaves.
Participate in the interviewing, selection and training of personnel.
Appraise and evaluate the performance and efficiency of subordinate personnel.
Handle complaints or grievances and participate in the counseling and disciplining of
employees.
Communicate daily with Watch Commanders regarding procedures, problems, changes
in policies, etc.
Reports all radio equipment or frequency problems to appropriate service group, follows
up to insure repair is complete.
POLICE DISPATCH SUPERVISOR
PAGE 2
Attends frequency coordination meetings as required.
Keeps all radio licensing current.
Keeps current on newest technology for 9-1-1 and Communications Center.
Attends 9-1-1 meetings as required.
Maintains response maps and all records relevant to dispatch.
Perform the duties of a Communications Operator as needed or as circumstances
dictate.
Participate in the budgetary process.
Perform other related duties as assigned.
Any combination equivalent to experience and education that could likely provide the
required skills, knowledge and abilities would be qualifying. A typical way to obtain the
skills, knowledge and abilities would be:
Education: High school diploma or equivalent.
Experience: Three (3) years of experience in public safety emergency switchboard
and/or radio communications.
Knowledge of: Emergency communications equipment and procedures; office
procedures and operation of two-way radio, switchboard and computer terminal;
principles of personnel administration including employee supervision and training.
Ability to: Supervise and direct subordinate Communication Operators using tact and
effective techniques; use common sense; react and think clearly in emergency
situations working with speed and accuracy; record oral information legibly and
accurately; speak with clear enunciation in a well modulated voice; show good
judgment in processing emergency calls for proper response;. deal effectively with the
public over the telephone; and establish and maintain effective working relationships
with subordinate staff and fellow employees.
License Requirement: A valid California Class C Drivers License or the ability to utilize
an alternative method of transportation when needed to carry out job-related essential
functions.
POLICE DISPATCH SUPERVISOR
PAGE 3
The duties and responsibilities of this position are performed in an office environment
and involve sitting, standing, and walking for prolonged or intermittent periods of time,
and include reaching above and below shoulder level, bending, stooping, and twisting
at the waist to perform desk work, file maintenance, and operate general office
equipment, including a personal computer with keyboard for prolonged or intermittent
periods of time.
The operation of a personal computer requires finger and wrist dexterity and the ability
to withstand exposure to vibration, pitch and glare from the computer. Employee must
be able to safely lift and carry books, files, and reports weighing up to 25 pounds.
. • r
Direction is provided by a Police Lieutenant.
Responsibilities include directfunctional supervision over a "staff of Public Safety
Dispatchers.