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HomeMy WebLinkAboutResolution No. 17-7730-Adopting Classification Spec. Water Sys Operator III, GIS Prog.Mgr, Prog. Coordinator, Ambulance Operator Coordinator & HR Mgr.RESOLUTION NO. 17-7730 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF DOWNEY ADOPTING THE CLASSIFICATION SPECIFICATIONS AND ESTABLISHING COMPENSATION FOR THE POSITIONS OF WATER SYSTEMS OPERATOR III, GIS PROGRAM MANAGER, PROGRAM COORDINATOR, AMBULANCE OPERATOR COORDINATOR, AND HUMAN RESOURCES MANAGER WHEREAS, the Fiscal Year 2017-2018 budget includes funding for the full-time classifications of Water Systems Operator III, GIS Program Manager, Program Coordinator, Ambulance Operator Coordinator, and Human Resources Manager, WHEREAS, the classifications of GIS Program Manager and Human Resources Manager are exempt mid -management classifications excluded from the classified service, WHEREAS, the classifications of Ambulance Operator Coordinator and Program Coordinator are non-exempt classifications and determined to be appropriately represented by the Downey City Employees' Association — Miscellaneous Unit, WHEREAS, the classification of Water Systems Operator III is a non-exempt classification and determined to be appropriately represented by the Downey City Employees' Association — Maintenance Unit, WHEREAS, the benefits payable to the classifications of GIS Program Manager and Human Resources Manager are represented in Resolution No. 16-7633, which from time to time will be updated by formal City Council action, WHEREAS, the new classifications for the positions of Water Systems Operator III, GIS Program Manager, Program Coordinator, Ambulance Operator Coordinator, and Human Resources Manager require a classification specification that includes employment standards and qualifications, NOW, THEREFORE, THE CITY COUNCIL OF THE CITY OF DOWNEY DOES HEREBY RESOLVE AS FOLLOWS: SECTION 1. The class specifications for the classifications of Water Systems Operator III, GIS Program Manager, Program Coordinator, Ambulance Operator Coordinator, and Human Resources Manager attached hereto, and by this reference are hereby adopted. SECTION 2. The following pay ranges shall take effect to coincide with the start of the pay period following City Council adoption of this resolution as follows: Classification Title Grade Pay Range Water Systems Operator III TBD $21.5673 to $26.7150/hour GIS Program Manager 04-045 $8,339.22 to $10,173.86/monthly Program Coordinator 01-173 $19.1108 to $23.6749/hour Ambulance Operator Coordinator 01-234 $27.8122 to 34.4270/hour Human Resources Manager TBD $7,324.15 to $9,073.33/month RESOLUTION NO. 17-7730 PAGE 2 SECTION 3. The City Clerk shall certify to the adoption of this resolution. APPROVED AND ADOPTED this 27th day of June, 2017. FERNAIVD07VASQUEZ, Mayor ATTEST: ka"-t,- aA&9L- 0A0A ALICIA DUARTE, dMC Interim City Clerk I HEREBY CERTIFY that the foregoing the City of Downey at a regular meeting held vote, to wit: Resolution was adopted by the City Council of m the 27th day of June, 2017 by the following AYES: Council Members: Pacheco, Rodriguez, Saab, Ashton, Mayor Vasquez NOES: Council Member: None. ABSENT: Council Member: None. ABSTAIN: Council Member: None. "--m a,6&& J-- k�� -) MAMA ALICIA DUART , CMC Interim City Clerk ATTAC H M E NT A CITY OF DOWNEY CLASS SPECIFICATION Date Adopted: June 27, 2017 Employment Status: Regular Full -Time Unit Representation: DCEA Maintenance Unit FLSA Status: Non -Exempt WATER SYSTEMS OPERATOR III JOB SUMMARY Under general supervision by an assigned Water System Leadworker or Water System Supervisor, participates in the work of others in operation and maintenance of assigned section. This position may be assigned to Water Distribution, Sewer and Storm Water, Water Supply, or Customer Service sections of the Utilities Division of the Public Works Department. CLASS CHARACTERISTICS This is the journey level class in the Water Operator job series and is distinguished from the Water Operator II class due to its additional years of Downey experience in the Utilities Division and demonstrated knowledge and expertise in any one or more of the following Division sections: Water Distribution, Sewer and Storm Water, Water Supply, or Customer Service. Incumbents are expected to be able to work independently and exercise appropriate judgment, effective interpersonal skills, and self -initiative. Positions at this level generally receive minimal instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Water System Leadworker in that the Leadworker is responsible for direct technical and functional supervision of lower -level Utilities staff and is capable of performing the more complex work assigned to the function in support of Division operations, including administrative duties. The Water Operator III may oversee lower -level Utilities staff assigned for the duration of a specific project or task. This Water System Operator III classification may be assigned to work as part of a crew or on occasion as operation needs require, may be assigned to assist in the training of new employees, work alone or as part of a multiple staff assignment or special project wherein the Water System Operator III takes the lead in providing direction and control as needed for a specific assignment, including communications with both employees and contract workers. ESSENTIAL JOB DUTIES The following examples are intended to describe the general nature and type of work performed at a journey level by an incumbent. Depending on assignment, duties may include but are not limited to the following: WATER SYSTEM OPERATOR 111 PAGE 2 Respond to service requests, issues of regulatory compliance and complaints from the public; respond to emergency calls, including after hour calls from the public and other agencies, coordinating with other City staff as necessary; notify customers of interruption of services; explain priorities, programs and policies to the public; provide appropriate follow-up. Assist in the training of new employees or lead a work project as assigned; perform special projects requiring specialized skills and knowledge which may require independent work or working as part of a multiple staff assignment; takes control and direction of special projects as assigned; completes assigned work projects and gathers materials needed to perform assigned repairs and maintenance Assist in requisitioning and maintaining inventory of equipment, tools, parts, and supplies used in the maintenance and repair duties; exercises appropriate judgement and decision making in new or unusual situations and understands when to notify higher level supervisory personnel for assistance. Inspect work in progress; assist crews in resolving difficult work problems; instruct crew members in work techniques, use of equipment, and safety precautions and requirements. Explain the effect of work projects to members of the public and other concerned parties; refers complex customer complaints or requests to the Water System Lead Worker or Supervisor Prepare sketches of new installations and prepare written and electronic work records and brief reports to document work performed and equipment and materials used. Collecting and inputting data into spreadsheets and/or databases using desktop and mobile computers and equipment for compliance and infrastructure management programs. Perform other related duties as assigned. In addition to the above when assigned to the Water Distribution Section: Conduct water distribution operation and preventative maintenance projects and programs including but not limited to: water valve exercising and rehabilitation, water service line, meter, and box replacement, fire hydrant maintenance and rehabilitation, water system flushing, and air release valve maintenance and rehabilitation. Conduct timely repair of water distribution system and service line leaks. WATER SYSTEM OPERATOR 111 PAGE 3 Assist in the coordination and inspection of City -owned water distribution construction activities including City contract and developer work. Conduct Underground Service Alert (USA) marking program for City -owned utilities. In addition to the above when assigned to the Sewer and Storm Water Section: Conduct sewer and storm water operation and preventative maintenance projects and programs including but not limited to: sewer system flushing, sewer manhole odor and insect control, sewer root control, sewer main and storm drain video inspection, and storm drain catch basin, piping, drainage structure, and dry well cleaning. Assist in the coordination and inspection of City -owned sewer and storm water construction activities including City contract and developer work. Conduct timely repair of damaged sewer and storm drain facilities and emergency response to sewer overflows and storm water flooding. Assist in the coordination of State and local regulatory reporting for sewer overflows, storm water MS4 permit, and other required reports. In addition to the above when assigned to the Water Supply Section: Rehabilitate and maintain groundwater wells including, but not limited to: video logging, wire brushing, swabbing, induced resonance; removing and replacing motors, electrical panels, probes, transducers, SDADA radios and associated equipment, production meters, pump bowls, and other associated appurtenances. Conduct well flushing and water quality sampling; pump testing of newly installed pumps/motors; and motor/pump efficiency testing with Southern California Edison. Read, review, analyze, and troubleshoot groundwater well, lift station, and imported water connection, and distribution system flows and pressures via Supervisory Control and Data Acquisition System (SCADA). Maintain and replace water supply facility improvements including groundwater well site fencing/walls, lighting, piping, valves, well housing, and other appurtenances; reservoir and pump station maintenance and repairs; sewer/storm lift station maintenance and repairs; and monitoring and upkeep of emergency and imported water connections. WATER SYSTEM OPERATOR III PAGE 4 Assist with the coordination and provide technical guidance to, inspectors, consultants, contractors, vendors and other agencies in support of Utilities Division water supply projects and programs. In addition to the above when assigned to the Customer Service Section: Conduct customer service operation and preventative maintenance projects and programs including but not limited to: water meter and box replacement, remote - read water meter retrofits, high and low water usage investigation and analysis, and water service leak investigation and repair. Conduct metering reading activities including coordination with Finance Department to ensure timely completion of meter reading and accurate billing. Conduct timely responses to customer water service and billing complaints and inquiries. Conduct meter replacement and testing program to reduce water loss and respond to customer complaints. Assist with conducting water conservation programs including ongoing projects, public outreach, water usage audits, and preparation of reports. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. QUALIFICATIONS Any combination of education, training, and work experience to demonstrate possession of the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Education: High school graduate or equivalent. Recently completed college level coursework in Water, Sewer, Storm Water, and/or Environmental Science, Engineering, or other related field is desired. Experience: Two (2) years of full-time equivalent journey level work experience in Water Distribution, Sewer and Storm Water, Water Supply, or Customer Service utilities construction, operation, and maintenance with experience performing the essential functions listed above and evaluated work experience with the City of Downey Utilities Division of the Public Works Department which demonstrates the ability to successfully perform the essential functions of the position is required. Work experience within a municipal water, sewer, or storm water agency or district is preferred. WATER SYSTEM OPERATOR III PAGE 5 Knowledge of: Effective journey level methods, techniques, tools and the operational characteristics of mechanical equipment and proper safety rules, procedures, and practices for any of the operating sections assigned in the Utilities Division of the City of Downey Public Works Department; traffic laws, ordinances and regulations relating to the operation of assigned equipment; operation of water, sewer, and storm water facilities; operation, maintenance, and troubleshooting of pumps/motors; rehabilitating groundwater wells; performance and coordination of electrical and electronic work; operation, maintenance, and analysis of SCADA systems; water meter reading and repair; pipe laying and pipe fitting; tools and equipment used in the installation, maintenance and repair of water/sewer/storm water mains, water services, water meters, water valves, sewer and storm water manholes and associated facilities; state laws and regulations related to water, sewer, and storm water; the safety precautions and procedures used in water, sewer, and storm water service work; customer service delivery; current computer technology, modern office practices, methods, and equipment. Ability to: Provide direction and control as needed for a specific assignment; serve as a Division resource for special project work or technical expertise in solving problems in the field; effectively train, review, and correct as needed the work of assigned personnel in a particular section or project; present ideas and communicate effectively in oral and written form; establish and maintain effective and cooperative working relations with those contacted in the performance of duties including the public and co-workers; meet schedules and time lines; follow City work rules and Department policies and procedures; perform work using a personal computer and mobile computerized equipment. Certification: When assigned to the Water Distribution or Customer Service sections: A State of California Grade Two (2) Water Distribution Operator Certificate is required at the time of appointment. When assigned to the Water Supply section: A State of California Grade Two (2) Water Distribution Operator Certificate and a Grade One (1) Water Treatment Operator Certificate are required at the time of appointment When assigned to the Sewer and Storm Water section: Employees appointed to the Sewer and Storm Water section on or after (Council Adoption Date) are required to possess, at the time of appointment, a Grade One (1) California Water Environment Association (CWEA) Wastewater Collection System Maintenance Certification at the time of appointment. A State of California Grade One (1) Water Distribution Operator Certificate is also highly desirable. License: Due to the performance of field duties which requires operation of a City vehicle, a valid California Class C Driver's License to carry out the essential functions of the position and an acceptable driving record are required at the time of appointment and throughout employment. WATER SYSTEM OPERATOR III PAGE 6 Employees appointed on or (Council Adoption Date), are required to obtain a commercial Class A Driver's license with Air Breaks Endorsement within twelve (12) months of appointment. Employees appointed to the sewer and Storm Water Section on or after (Council Adoption Date) will also be required to obtain and maintain a Tanker Endorsement within twelve (12) months of appointment. SPECIAL REQUIREMENTS A Commercial License Driver (Class A or B) is subject to the alcohol and drug testing requirements of the Department of Transportation, Federal Highways Administration. Upon hire, drug and alcohol testing will be administered as follows: • post accident; • reasonable suspicion; • random testing under the DOT; • return to work; and • follow up testing. California Department of Motor Vehicle (DMV) Pull Notice System: An incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program. The Pull Notice program provides information on the incumbent's driving record and Driver's License status on a periodic basis to the City of Downey. An employee assigned a City vehicle must acknowledge receipt and understanding of City Administrative Regulations covering the use of City vehicles. PHYSICAL TASKS/ABILITIES: Physical mobility, balance, coordination, vision, hearing and dexterity levels appropriate to the duties assigned. Ability to drive a City vehicle or the ability to utilize an alternative method of transportation to travel to different work sites and locations to carry out job-related duties. Ability to stand for long periods and/or walk long distances. Some walking may occur on sloping, slippery and/or uneven surfaces. Mobility to sit, stand, kneel, crawl, climb, crouch, stoop, reach, twist, and bend. Ability to twist at the lower body, at the waist, and at the upper body. Mobility of both arms to reach and dexterity of hands to grasp and manipulate small and large objects or tools, from overhead to the ground positions. Perform work, which involves hand/arm and upper/lower body dexterity to grasp, lift, push, pull, move and drag objects, which may weigh approximately 75 pounds and up to 100 pounds. WATER SYSTEM OPERATOR III PAGE 7 Based on job assignment, required to wear protective apparel including hardhats, gloves, goggles, respirators, face protectors, ear protection, aprons, coveralls, and steel -toed shoes. Based on job assignment, may be required to work at heights above ground level. Utilities Division job assignments may require work in confined spaces and wearing of required protection devices for confined space entry. Based on job assignment, may operate power equipment requiring hand, arm, and upper body strength (includes, but not limited to the following: electric drills, circular saws, reciprocating saws; pneumatic jackhammers, clay spades, impact wrenches; vibratory plate compactors and rollers; grinders, air compressors, trash pumps, pipe threaders, power drain snakes; rototillers, power trenchers; chain saws, and, hand tools such as shovels, rakes, lutes, hammers, screwdrivers, pliers, wrenches, chisels, scrapers, crowbars, pry -bars, manhole picks, pipe cutters, bench vises. Required to respond to emergency situations, during on and off regular hours of work. Work performed in an office environment requires the performance of duties which require the ability to speak, hear, touch and see. Also required is the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area to another; occasionally bending, stooping, kneeling, reaching, pushing and pulling (drawers opened and closed to retrieve and file information); occasionally lifting and carrying materials that weigh less than 25 pounds. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, typewriter, or calculator; requires sufficient hand/eye coordination to perform semi -skilled repetitive movements, such as typing on a keyboard, filing, data entry and/or use of a personal computer or other office equipment and supplies; may involve sitting or standing for prolonged periods of time. Environmental Conditions/Exposures: Work is primarily performed outdoors in the field with exposure to the weather. Based on job assignment, exposures may also include: contact with hot and cold surfaces, loud noises and exhaust fumes from equipment and vehicle engines, vibrations, working in close proximity to moving mechanical parts (mechanical hazards), electrical current (electrical hazards), vehicular traffic and confined spaces; and, contact with potential natural irritants such as vegetation, dust, soil, tree pollens, sawdust, etc. The incumbent stands and walks on level and uneven/slippery surfaces. Other work is performed in an office environment with moderate noise levels. Based on job assignment, may be exposed to chemicals including but not limited to: gasoline, diesel, motor oil, grease, paint thinner, strippers, solvents, ammonia, bleach, cleansers, volatile organic compounds, fertilizers and non -restricted pesticides. ATTACHMENT B CITY OF DOWNEY CLASSIFICATION SPECIFICATION Date Adopted: June 27, 2017 Employment Status: Regular Full-time Unit Representation: Non -Represented FLEA Status: Exempt GIS PROGRAM MANAGER JOB SUMMARY The position performs and oversees highly complex public works civil engineering projects involving the administration and maintenance of Geographic Information Systems (GIS). ESSENTIAL FUNCTIONS Design, administer and maintain the Geographic Information System (GIS) and coordinates and supports all computer-related systems in the Public Works Department. Administer, install, configure, test and maintain computer systems, including hardware, system and application software and computer network. Design and develop complex GIS database models and templates. Generate and custom products such as reports, maps, diagrams, exhibits and displays using GIS software and related equipment, such as workstations, plotters, and digitizers. Oversee development and maintenance .of data. Write and edit programs for accessing, maintaining, linking, and populating databases; verifying database integrity. Research and evaluate new hardware, software, and network products. Provide complex technical user support to identify and resolve information needs; train and provide technical direction to support users and operators on GIS software, and/or custom applications; write procedures for utilizing GIS software and applications. Interpret complex information from recorded maps, land grants, deeds and other data source documents. Integrate GIS with other systems, databases, and the internet. Performs other related duties as assigned. GIS PROGRAM MANAGER PAGE 2 QUALIFICATIONS Any combination equivalent to experience and education that could likely provide the required skills, knowledge and abilities would be qualifying. A typical way to obtain the skills, knowledge and abilities would be: Experience: Five (5) years of progressively responsible professional civil engineering experience, of which includes three years in GIS design, development, and programming of applications and databases. Education: A Bachelor's degree from an accredited college or university in Civil Engineering or a related field. Knowledge of: Pertinent State, Federal and locally applicable statues, policies, standards, ordinances and regulations related to civil engineering practices of public agencies; public speaking techniques; budget preparation and administration practices; Geographic Information System theory and programming logic, equipment and its application; mapping and engineering practices; principles and techniques of system development and system planning; principles and practices of project management; database design and maintenance. Ability to: Provide highly complex civil engineering services to the City; understand and apply programming logic and interpret programming code; analyze problems and prepare written and oral reports; understand and carry out complex oral and written instructions; supervise the work of assigned subordinate staff; select and maintain advanced filing systems; write complex custom applications using modern programming languages; analyze and solve difficult engineering problems by arriving at valid conclusions; communicate effectively both orally and in writing; effectively present issues and recommendations before citizen groups, City staff, and/or City Council; and, maintain effective and cooperative working relationships with those encountered in the performance of duties. License Required: Registration as a Civil Engineer with the California State Board of Registration for Civil and Professional Engineers or equivalent and other professional designations. Due to the performance of field duties, the ability to operate a City vehicle may be required; therefore a valid California Class C Driver's License and acceptable driving record at time of appointment and throughout employment in the position is required. California Department of Motor Vehicle (DMV) Pull Notice System: An incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program. The Pull Notice program provides information on the incumbent's driving record and Driver's License status on a periodic basis to the City of Downey. An 2 GIS PROGRAM MANAGER PAGE 3 employee assigned a City vehicle must acknowledge receipt and understanding of City Administrative Regulations covering the use of City vehicles. Physical Tasks and Environmental Conditions: Work is primarily performed in an office environment that requires extended sifting, mobility in the field at construction sites with potential exposure to dangerous machinery and potential physical harm, ability to lift and carry up to 25 pounds, and perform other similar actions during the course of the workday. 3 ATTACHMENT C CITY OF DOWNEY CLASS SPECIFICATION Date Adopted: June 27, 2017 Employment Status: Regular Full-time Unit Representation: DCEA Miscellaneous Unit FLSA Status: Non -Exempt PROGRAM COORDINATOR JOB SUMMARY Under direction, coordinates, organizes, and conducts a variety of specialized recreational, educational, museum, and/or community service programs, including, but not limited to: day camps, aquatics, youth, seniors, sports, teens, classes, special events, and after school programs; develops, plans, and implements program activities; coordinates contractual services; supervises part-time, volunteer, and contract personnel; and does related work as required. ESSENTIAL DUTIES Coordinate, organize, promote, implement, and evaluate recreation, and educational programs; assist the Supervisor in implementation of goals and objectives involved in the operation of assigned programs; ; participate in the development and monitoring of the annual budget for assigned programs; recruit, supervise, schedule, evaluate, train, hire and discipline part-time and contract employees; prepare or coordinate the development of event publicity, including news releases flyers, pamphlets, and brochures and attend events as needed; ; maintain records and develop reports concerning new or ongoing programs and program effectiveness; prepare accurate and well-written reports; coordinate the acquisition of materials and equipment;; and, interpret the programs to parents and community groups as needed. The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City, at its discretion, may add, modify, change or rescind work assignments as needed. QUALFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Education: A Bachelor's degree from an accredited college or university with emphasis in Recreation, Education, Administration or closely related field. Experience: Equivalent to three full-time years related experience as a Recreation Coordinator within a municipal/community services or educational operation or progressively responsible work experience in after school, educational, or municipal recreation programming. PROGRAM COORDINATOR PAGE 2 Knowledge of: Procedures for implementing a variety of recreational/educational activities and programs through community participation; program content for specialized community recreation/educational activities; personnel management principles, practices and techniques including methods for employee selection, supervision, evaluation and training; and common recreational, social, and educational needs of various age groups. Ability to: Coordinate, organize, and implement recreation, and educational activities and specialized events; prepare and distribute publicity concerning new or ongoing recreation activities; select, train, supervise and evaluate part-time and contract employees; understand community needs in a variety of recreation/educational areas and evaluate activities according to those needs; identify methods to maximize service effectiveness and efficiency; communicate clearly and concisely both orally and in writing; establish and maintain effective working relationships with public groups, agencies school officials, the media and others contacted in the course of work. License Requirement Due to the performance of field duties that may require operation of a City vehicle, a valid California Driver's License and an acceptable driving record at the time of appointment and throughout employment may be required. California Department of Motor Vehicle (DMV) Pull Notice System: An incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program. The Pull Notice program provides information on the incumbent's driving record and Driver's License status on a periodic basis to the City of Downey. An employee assigned a City vehicle must acknowledge receipt and understanding of City Administrative Regulations covering the use of City vehicles. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS Work is performed in an office environment and at indoor and outdoor facilities; incumbents may be exposed to inclement weather conditions; work and/or walk on various surfaces including slippery or uneven surfaces. Duties require the ability to speak, hear, touch and see. Also required is the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area to another; occasionally bending, stooping, kneeling, reaching, pushing and pulling (drawers opened and closed to retrieve and file information); occasionally lifting and carrying materials that weigh less than 20 pounds. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, typewriter, or calculator; requires sufficient hand/eye coordination to perform semi -skilled repetitive movements, such as typing on a keyboard, filing, data entry and/or use of a personal computer or other office equipment and supplies; may involve sifting or standing for prolonged periods of time. SUPERVISION RECEIVED Direction is provided by the Recreation/Program Supervisor. PROGRAM COORDINATOR PAGE 3 SUPERVISION EXERCISED Responsibilities include direct supervision of a variety of part-time, contract, and volunteer personnel. ATTACHMENT D CITY OF DOWNEY CLASS SPECIFICATION Date Adopted: June 27, 2017 Employment Status: Regular, Full -Time Unit Representation: DCEA Miscellaneous Unit FLSA Status: Non -Exempt AMBULANCE OPERATOR COORDINATOR JOB SUMMARY Under general supervision, this non -sworn mid -management position plans, coordinates, monitors, and evaluates the effectiveness of the Basic Life Support (BLS) ambulance transport component of the Glendale Fire Department's Emergency Medical Services Program. ESSENTIAL FUNCTIONS The following examples are intended to describe the general nature and level of work performed by persons assigned to this classification. Coordinate the medical quality assurance program as it relates to the BLS ambulance transport component. Ensure the Department and appropriate personnel are in conformance with all State and County Emergency Medical Technician (EMT) regulatory requirements. Train and oversee Ambulance Operators in the performance of their duties; identifies training needs via the quality improvement process; coordinates, facilitates, and/or conducts training activities. Schedules subordinate personnel utilizing TeleStaff and ensures adequate staffing of positions, making necessary or requested adjustments in shift scheduling; maintains automated employee attendance/payroll records. Plans and coordinates the maintenance of all EMS related vehicles and equipment. Initiates letters, memos, requisitions, budget forms, and personnel transactions forms. Assists in the selection process of Ambulance Operators and recommends appointments. Monitors all EMT's, including Ambulance Operators and sworn personnel, for compliance with EMT educational requirements. Keeps Fire Management apprised of any or anticipated personnel and/or operational problems or issues. AMBULANCE OPERATOR COORDINATOR PAGE 2 Reviews reports of incidents prepared by subordinate staff in order to ensure accuracy and completion. Maintains medical information in a confidential manner subject to the Health Insurance Portability and Accountability Act (HIPAA). Assists in the development of objectives, policies, and procedures as needed. Participates in ride-alongs in order to effectively monitor and evaluate the BLS Program and subordinate staff. Evaluates legislation, regulations, and local protocols that may impact Emergency Medical Services and makes necessary recommendations. Keeps abreast of Department rules, regulations, procedures, and new trends and innovations in the field of emergency medical services. Ensures new information and changes in operations are passed onto subordinates and that an appropriate degree of understanding is achieved and new procedures are followed. Ensures subordinates are completely familiar with and able to apply rules, regulations, policies, practices and procedures of the Department. Reviews and evaluates employee's job performance, and recommends appropriate personnel action. Assists in budget preparation and budgetary transactions as assigned. Participates in training and public education activities. Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Drives on City business as necessary. Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner. Perform other related duties as assigned. QUALIFICATIONS Any combination of education, training, and work experience to demonstrate possession of the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination is as follows: AMBULANCE OPERATOR COORDINATOR PAGE 3 Education: An Associate of Arts or Associate of Science Degree in a related field is desired. Completion of either a Registered Nursing Program or a Paramedic Training Program is desirable. Experience: Three years recent experience in the delivery of emergency medical care and at least one year of which must be in a supervisory capacity. Knowledge of: Office practices and procedures; file maintenance and record keeping systems; proper operation of office equipment, including a personal computer using Windows based software for word processing, spreadsheets, and databases; basic math; appropriate business writing; correct English grammar, spelling; effective public relations skills; Budgetary process and procedures; California Vehicle Code; EMS procedures and equipment; and EMT practices and procedures. Ability to: Analyze legislation; comprehend complex medical concepts; effectively train, counsel and supervise subordinates; understand and carry out written and verbal instructions; operate standard office equipment, including a personal computer using Windows based software; ability to learn and understand pertinent procedures and functions quickly as related to division and/or department operations; furnish accurate information to others; perform under minimal supervision using appropriate judgment; work effectively under pressure in a busy office environment with frequent interruptions; accept responsibility and accountability for the performance of duties; maintain effective and cooperative working relationships with those encountered in the performance of duties, including the general public and communicate clearly and effectively, both verbally and in writing. Keyboard at an acceptable speed to effectively perform the essential duties of the position. License: A California Class C Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions is desirable. California Emergency Medical Technician (EMT) Certification issued by an approved State Certifying entity. Possession of a California Registered Nursing License or possession of a California State and Los Angeles County EMT -P License is desirable. Physical Tasks and Environmental Conditions: The duties and responsibilities of this position are performed in an office environment and involve sitting, standing, and walking for prolonged or intermittent periods of time, and include reaching, bending, and twisting at the waist to perform desk work and operate general office equipment including a personal computer with keyboard for prolonged or intermittent periods of time. The operation of a personal computer requires finger and wrist dexterity and the ability to withstand exposure to vibration, pitch and glare from the computer. Incumbent must be able to safely lift and carry books, files and reports weighing up to 25 pounds. Must be able to lift files and reports from counter tops or file drawers and withstand exposure to vibration, pitch and glare from a computer. ATTACHMENT E CITY OF DOWNEY CLASS SPECIFICATION Date Adopted: June 27, 2017 Employment Status: Regular Full -Time Unit Representation: Non-Represented/Management FLSA Status: Exempt HUMAN RESOURCES MANAGER JOB SUMMARY Under general direction, plans, organizes, oversees, coordinates, and reviews the work of staff performing difficult and complex professional, technical, and administrative support related to the City's Human Resources program, including recruitment and selection, employee benefits administration, job analysis and classification, compensation, labor/employee relations, grievance administration, employee training and development, and general human resources administration; assists in coordinating assigned activities with other City departments, divisions, outside agencies, and the public; fosters cooperative working relationships among City departments, divisions, and with intergovernmental and regulatory agencies and various public and private groups; provides complex and responsible support to the Human Resources/ Director in areas of expertise; and performs related work as required. ESSENTIAL DUTIES The following examples are intended to describe the general nature and level of work performed by persons assigned to this classification. Assists in the management of the daily functions and activities of the Human Resources Division, including recruitment and selection, employee benefits administration, job analysis and classification, compensation, workers compensation labor/employee relations, grievance administration, employee training and development, and general human resources administration. Participates in the development and implementation of goals, objectives, policies, and priorities for the division; recommends within departmental policy, appropriate service and staffing levels; recommends and administers policies and procedures. Participates in the development and monitoring of division budget. Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement and makes recommendations to the Director. HUMAN RESOURCES MANAGER PAGE 2 Directs and coordinates the work plan for the assigned staff; meets with staff to identify and resolve problems; assigns work activities, projects and programs; monitors work flow; reviews and evaluates work products, methods and procedures. Participates in the selection of, trains, motivates, and evaluates assigned personnel; provides or coordinates staff training; works with employees on performance issues; implements discipline and termination procedures. Oversees and participates in developing, receiving, reviewing, and processing information for a variety of departmental, State and Federal mandated, and statistical reports and records; verifies accuracy and completion of reports and records; maintains accurate records. Administers the City's classification and compensation system and plans; performs job audits and analyses; prepares and revises class specifications; conducts salary and fringe benefit surveys; analyzes data; recommends adjustments as appropriate. Provides management consultation in employee relations, grievance and disciplinary activities; represents the City on behalf Human Resources Director in the administration of personnel and grievance investigations and disciplinary appeals. Meets and confers with department staff regarding interpretations of Memoranda of Understanding and City personnel policies and procedures. Maintains and oversees the maintenance of working and official departmental files. Serves as a liaison for the department with other City departments, divisions, and outside agencies and attends meetings as required. Provides highly complex staff assistance to the Human Resources Director; develops and reviews staff reports and other necessary correspondence related to assigned activities and services. Conducts a variety of organizational studies, investigations, and operational studies; recommends modifications to assigned programs, policies, and procedures, as appropriate. Makes recommendations, implements, and monitors changes in regulations and technology that may affect assigned functions and operations. Receives and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action. HUMAN RESOURCES MANAGER PAGE 3 Performs other duties as assigned. QUALIFICATIONS Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination includes: Education: Equivalent to graduation from an accredited four-year college or university with major coursework in human resources management, public or business administration, or a related field. A Master's degree in public administration or a related field is preferred. Experience: Five years of progressively -responsible public human resources experience in the areas of job classification and compensation administration; recruitment and selection procedures and programs; employee benefits administration, including workers' compensation and safety; labor and employee relations; employee development and training; and, other functions of human resources administration. Two years of supervisory responsibility is preferred. Knowledge of: Administrative principles and practices, including goal setting, program development, implementation, and evaluation, project management, and supervision of staff; technical aspects of the principles of public human resources administration; labor and employment laws, regulations and ordinances; employee relation programs and techniques; systems and methods of position classification; compensation administration; recruitment, selection, and training; correct English usage and grammar; advance research and recordkeeping techniques and procedures; current computer technology, including principles and practices of electronic filing systems and human resource information systems; modern office practices, methods and equipment; and, budget analysis and administration. Ability to: Recommend and implement goals, objectives, and practices for providing effective and efficient services; manage and monitor complex projects, on-time and within budget; plan, organize, schedule, assign, review, and evaluate the work of staff; train staff in work procedures; learn and interpret specific rules, laws and policies and apply them in a variety of procedural situations; learn the human resources information system and be able to access data and generate reports; make accurate mathematic and statistical calculations; communicate effectively both verbally and in writing; perform effective decision making that includes accurate situation analysis and ability to adopt an effective course of action; establish and maintain effective and cooperative working relationships with those contacted in the performance of duties; perform work using a personal computer with proficiency in Microsoft Office programs, most importantly utilizing Word and Excel; work confidentially with discretion; evaluate and develop improvements in Department operations, procedures, policies or work methods; communicate clearly and concisely, both orally and in writing; follow City work HUMAN RESOURCES MANAGER PAGE 4 rules and Department policies and procedures; and, meet schedules and established deadlines. License Requirement: Due to the performance of field duties that may require operation of a City vehicle, a valid California Driver's License and an acceptable driving record at the time of appointment and throughout employment may be required. California Department of Motor Vehicle (DMV) Pull Notice System: An incumbent appointed to this position is subject to enrollment in the California DMV Pull Notice Program. The Pull Notice program provides information on the incumbent's driving record and Driver's License status on a periodic basis to the City of Downey. An employee assigned a City vehicle must acknowledge receipt and understanding of City Administrative Regulations covering the use of City vehicles. PHYSICAL TASKS AND ENVIRONMENTAL CONDITIONS: Work is performed in an office environment with moderate noise levels; duties require the ability to speak, hear, touch and see. Also required is the ability to exert a small amount of physical effort in sedentary to light work involving moving from one area to another; occasionally bending, stooping, kneeling, reaching, pushing and pulling (drawers opened and closed to retrieve and file information); occasionally lifting and carrying materials that weigh less than 20 pounds. Finger dexterity is needed to access, enter and retrieve data using a computer keyboard, typewriter, or calculator; requires sufficient hand/eye coordination to perform semi -skilled repetitive movements, such as typing on a keyboard, filing, data entry and/or use of a personal computer or other office equipment and supplies; may involve sitting or standing for prolonged periods of time.