HomeMy WebLinkAboutResolution No. 11-7244 - Class Specs Community Services Office (Police Dept.)I RESOLUTION NO. 11 – 7244
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF DOWNEY ADOPTING
THE CLASSIFICATION SPECIFICATION FOR THE POSITION OF COMMUNITY
SERVICES OFFICER (POLICE DEPARTMENT).
WHEREAS, a change in the job title for the full-time non-sworn position of Police
Assistant to Community Services Officer requires a classification specification
NOW. THEREFORE. THE CITY COUNCIL OF THE CITY OF DOWNEY DOES
RESOLVE AS FOLLOWS:
SECTION 1. The classification specification of Community Services Officer attached
hereto, and by this reference, is hereby adopted.
SECTION 2. This Resolution hereby supersedes any previously adopted Resolution
establishing the position of Police Assistant.
SECTION 3. The City Clerk shall certify to the adoption of this Resolution.
APPROVED AND ADOPTED this 1 1 th day of January, 2011
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I HEREBY CERTIFY that the foregoing Resolution was adopted by the City Council of at
a regular meeting held on the 11 th day of January, 2011, by the following vote, to wit:
AYES:
NOES:
ABSENT:
ABSTAIN :
Council Members:
Council Member:
Council Member:
Council Member:
Brossmer, Gafin, Guerra, Vasquez, Mayor Marquez
None
None
None
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RESOLUTION NO. 11 – 7244
PAGE TWO
CITY OF DOWNEY
CLASS SPECIFICATION
Date Adopted: January 1 1, 2011
Employment Status: Regular Full-Time
Unit Representation: Downey Public Safety Auxiliary Association
FLSA Status: Non-Exempt
COMMUNITY SERVICES OFFICER
JOB SUMMARY
The Community Services Officer is a non-sworn position in the Police Department responsible
for performing clerical and technical tasks in support of patrol and investigation personnel.
ESSENTIAL JOB FUNCTIONS
The following examples are intended to describe the general nature and level of work performed
by persons assigned to this classification
Prepare, process, index and file documents required for prosecution and court appearances, as
well as any related documents and information.
Receive visitors at the police desk or via the telephone and takes information and prepares
articulate police reports that contain complex and sensitive information.
Respond to field locations of crime scenes and traffic collisions; take information, secure scene,
and prepare reports.
Identify, collect, and preserve physical evidence
May take photographs of crime and traffic accident scenes.
Maintain statistical reports on daily activity.
Patrol areas of the City to enforce parking regulations including tagging and handling storage
procedures for abandoned vehicles.
May handle traffic control, which may include the set up and removal of traffic barriers at traffic
accident scenes.
Testifies in court as necessary.
Follow up on a variety of non-hazardous crimes to insure the recording of accurate and timely
information .
Interview principles and witnesses for factual information in the completion of police reports.
RESOLUTION NO. 11 – 7244
PAGE TWO
Deal effectively with difficult and sensitive situations involving non-hazardous crimes.
Assist sworn officers by searching, fingerprinting, booking and monitoring detainees/prisoners
as required.
May be assigned to assist in dispatching emergency services.
May take custody of and store police criminal evidence and property, supplies and property.
Enforce various municipal court ordinances.
Assist in the training and supervision of less experienced personnel.
Perform other related duties as assigned.
DESIRABLE QUALIFICATIONS
Any combination equivalent to experience and education that could likely provide the required
skills, knowledge and abilities would be qualifying. A typical way to obtain the skills, knowledge
and abilities would be:
!
Age: At least 18 years of age upon appointment.
Education: High School graduate or equivalent.
College level work in Police Science or related field is desirable.
Experience: General office experience including public/customer contact is desirable, but not
required.
Knowledge of: Principles and practices of sound business communication, oral and written;
correct English usage, including spelling, grammar and punctuation; principles and practices of
public relations and customer service; and elements of effective time management and
organizational skills.
Ability to: Communicate effectively both orally and in writing; exercise sound independent
judgment within general policy guidelines; work independently, reason and react effectively and
maturely; comprehend and comply with verbal and written instructions; learn in a changing work
environment; evaluate situations and determine appropriate action to be taken, and anticipate
situations and problems and initiate effective strategies; understand and follow oral and written
instructions; communicate with a variety of people in various situations, using diplomacy,
persuasion, patience, courtesy, tact, self-restraint, common sense, judgment and strategy when
dealing with sensitive, complex and/or confidential issues and situations; read and interpret
complex documents; collect, organize and analyze a variety of information and apply results to
police activities; maintain confidentiality of documents and records; establish and maintain
cooperative working relationships with those contacted in the course of work; learn and operate
telephone, teletype and police radio equipment.f
Bilingual in Spanish or Asian languages is desirable.
RESOLUTION NO. 11 – 7244
PAGE FOUR
(License: Due to the performance of field duties which will require operation of a motor vehicle,
a valid California Class C Driver's License and an acceptable driving record at the time of
appointment and through employment is required.
California Department of Motor Vehicle (DMV) Pull Notice System: An incumbent appointed
to this position is subject to enrollment in the California DMIV Pull Notice Program. The Pull
Notice program provides information on the incumbent’s driving record and Driver's License
status on a periodic basis to the City of Downey. An employee assigned a City vehicle must
acknowledge receipt and understanding of City Administrative Regulations covering the use of
City vehicles.
Physical Tasks, Abilities, and Environmental Conditions: Work is performed in an office and
outdoor environments. Office environment duties and responsibilities involve sitting, standing,
and walking for prolonged or intermittent periods of time, and include reaching above and below
shoulder level, bending, stooping, climbing stairs, and twisting at the waist to perform desk
work, file maintenance, and finger dexterity to operate general office equipment, including the
operation of a personal computer and keyboard for prolonged or intermittent periods of time;
which requires finger and wrist dexterity and the ability to withstand exposure to vibration, pitch
and glare from the computer. Employee must be able to safely lift and carry books, files and
reports weighing up to 25 pounds
Outdoor environment may involve exposure to loud noise levels, police radio and traffic noise;
cold and hot temperatures, inclement weather conditions, road hazards, non-hazardous
physical substances, and fumes. Operation of a motor vehicle which involves driving for
prolonged or intermittent periods of time, standing and walking for prolonged or intermittent
periods of time, standing and walking on uneven surfaces when performing duties; pushing,
pulling, bending, stooping, squatting and climbing; and safely lifting and carrying object up to 50
pounds